# Tella

Tella (tella.tv): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/tella
- Documents last verified: 2026-10-01
- Transparency rating: 84/100 (how much it publishes, not how secure it is)
- Cite as: Tella, Third Party Index, https://thirdpartyindex.com/vendors/tella (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.tella.com/ | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://www.tella.com/legal/data-processing-agreement#subprocessors | 2026-10-01 | 2026-10-01 |
| Data processing addendum | https://www.tella.com/legal/data-processing-agreement | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://www.tella.com/legal/privacy-policy | 2026-10-01 | 2026-10-01 |
| Terms | https://www.tella.com/legal/terms-of-service | 2026-10-01 | 2026-10-01 |
| Status page | https://status.tella.com/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (28)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | To provide analytical reports of the Tella website and the Services. | United States | 2026-10-01 |
| [Anthropic (Anthropic PBC)](https://thirdpartyindex.com/vendors/anthropic.md) | To analyse and summarise video content created with Tella. | United States | 2026-10-01 |
| [Assembly AI (AssemblyAI Inc.)](https://thirdpartyindex.com/vendors/assemblyai.md) | To transcribe and translate video content created with Tella. | United States | 2026-10-01 |
| [AWS (Amazon Web Services, Inc.)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | To manage our application database. | United States | 2026-10-01 |
| [Braintrust (Braintrust Data, Inc.)](https://thirdpartyindex.com/vendors/braintrust.md) | To provide AI evaluation, logging, and prompt management for Tella. | United States | 2026-10-01 |
| ChartMogul GmbH & Co. KG | To provide financial reporting and analytics services for Tella. | Germany | 2026-10-01 |
| [Circle (CircleCo, Inc.)](https://thirdpartyindex.com/vendors/circle-so.md) | To provide a community forum for Tella. | United States | 2026-10-01 |
| [Dub (Dub Technologies, Inc.)](https://thirdpartyindex.com/vendors/dub.md) | To provide affiliate and referral program services in Tella. | United States | 2026-10-01 |
| [Google Cloud Platform (Google LLC.)](https://thirdpartyindex.com/vendors/google-cloud.md) | To provide application storage and artificial intelligence assisted video editing services within Tella. | United States | 2026-10-01 |
| [Linear (Linear Orbit, Inc.)](https://thirdpartyindex.com/vendors/linear.md) | To provide issue tracking and customer request management for Tella. | United States | 2026-10-01 |
| [OpenAI (OpenAI OpCo, LLC)](https://thirdpartyindex.com/vendors/openai.md) | To provide text generation for AI features in Tella. | United States | 2026-10-01 |
| Our group company, Tella B.V. | To develop and maintain the Services, including Tella's web platform, create analytical reports, and to provide various business and operational services, including sales, marketing, business enhancement, bookkeeping as well as customer and other support services. | the Netherlands | 2026-10-01 |
| [Plain (Not Just Tickets Ltd)](https://thirdpartyindex.com/vendors/plain.md) | To provide product support services to users. | United Kingdom | 2026-10-01 |
| Relay (Relay.app, Inc) | To provide workflow management for Tella. | United States | 2026-10-01 |
| [Segment](https://thirdpartyindex.com/vendors/segment.md) | To provide analytical reports of the Tella website and the Services. | United States | 2026-10-01 |
| [Sentry (Functional Software, Inc)](https://thirdpartyindex.com/vendors/sentry.md) | To monitor and track users for the identification and the solving of errors in our application. | United States | 2026-10-01 |
| [Slack (Slack Technologies, LLC)](https://thirdpartyindex.com/vendors/slack.md) | To provide team communication for Tella. | United States | 2026-10-01 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | To create and manage invoices and (recurring) payments. | United States | 2026-10-01 |
| [Svix (Svix Inc.)](https://thirdpartyindex.com/vendors/svix.md) | To provide webhook payloads for Tella. | United States | 2026-10-01 |
| [Temporal (Temporal Technologies Inc)](https://thirdpartyindex.com/vendors/temporal.md) | To provide workflow orchestration for video processing and exports for Tella. | United States | 2026-10-01 |
| Tinybird (Tinybird, Inc.) | To provide video analytics for Tella. | United States | 2026-10-01 |
| [Turbopuffer (Turbopuffer, Inc.)](https://thirdpartyindex.com/vendors/turbopuffer.md) | To provide search for Tella. | United States | 2026-10-01 |
| [Uploadcare (Uploadcare Inc.)](https://thirdpartyindex.com/vendors/uploadcare.md) | To provide file handling for user uploaded files on Tella. | United States | 2026-10-01 |
| [Upstash (Upstash, Inc.)](https://thirdpartyindex.com/vendors/upstash.md) | To provide caching and rate limiting services for Tella. | United States | 2026-10-01 |
| [Vercel (Vercel, Inc.)](https://thirdpartyindex.com/vendors/vercel.md) | To provide application hosting for Tella. | United States | 2026-10-01 |
| [Vero](https://thirdpartyindex.com/vendors/verotm.md) | To create and send (direct marketing) communications. | Australia | 2026-10-01 |
| [WorkOS, Inc.](https://thirdpartyindex.com/vendors/workos.md) | To authenticate users to Tella. | United States | 2026-10-01 |
| [Zapier (Zapier, Inc.)](https://thirdpartyindex.com/vendors/zapier.md) | To provide workflow management for Tella. | United States | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/26432)). CSV: https://thirdpartyindex.com/vendors/tella/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 7 reported incidents (2 major or critical, 4 minor, 1 with no impact stated)
- Typical time to resolve: 32 min
- 2026-09-29: Elevated errors authenticating with Tella (minor)
- 2026-09-21: Video rendering not working (critical)
- 2026-09-18: Issues logging in/signing up in Tella (minor)
- 2026-09-02: Elevated Export Failures (minor)
- 2026-07-28: New video analytics unavailable (minor)
- 2026-07-17: Some AI features are not working (no impact stated)
- 2026-07-16: Degraded performance (critical)
- 2026-06-22: Delays with video analytics (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api