# Termly Termly declares [37 subprocessors](https://thirdpartyindex.com/vendors/termly#subprocessors) in [its subprocessor list](https://termly.io/our-sub-processors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/3558)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-22. [3 tracked vendors](https://thirdpartyindex.com/vendors/termly#used-by) name Termly as a subprocessor, including [Voltage Park](https://thirdpartyindex.com/vendors/voltage-park), [ANFA MERIDIAN](https://thirdpartyindex.com/vendors/anfa-meridian) and [Employers AI](https://thirdpartyindex.com/vendors/employers-ai). Termly (termly.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/termly - Documents last verified: 2026-11-11 - Transparency rating: 64/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 28 tracked vendors directly, 206 within two hops, 646 within three; 3 tracked vendors rely on it directly, 6 within two hops, 95 within three - Cite as: Termly, Third Party Index, https://thirdpartyindex.com/vendors/termly (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://termly.io/our-sub-processors/ | 2026-11-11 | 2026-09-22 | | Privacy policy | https://termly.io/products/privacy-policy-generator/ | 2026-11-11 | 2026-10-14 | | Terms | https://termly.io/products/terms-and-conditions-generator/ | 2026-11-11 | 2026-09-29 | | Status page | https://status.termly.io/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (37) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Accuranker | Search Engine Optimization | Denmark | 2026-09-22 | | [Ahrefs](https://thirdpartyindex.com/vendors/ahrefs.md) | Search Engine Optimization | Singapore | 2026-09-22 | | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting | USA, Washington | 2026-09-22 | | [Appcues](https://thirdpartyindex.com/vendors/appcues.md) | Improve products & services | USA, Massachusetts | 2026-09-22 | | [Atlassian Corporation](https://thirdpartyindex.com/vendors/atlassian.md) | Improve products & services | Australia | 2026-09-22 | | [BareMetrics](https://thirdpartyindex.com/vendors/baremetrics.md) | Business metrics and reporting | USA, California | 2026-09-22 | | [BigQuery](https://thirdpartyindex.com/vendors/google-cloud.md) | Combines data to create summary of user actions | USA, California | 2026-09-22 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Proxy server, authentication | USA, California | 2026-09-22 | | [CyberComply](https://thirdpartyindex.com/vendors/cybercomply.md) | DSAR Management | United Kingdom | 2026-09-22 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Application performance, metrics aggregation, displaying data and alerting | USA, New York | 2026-09-22 | | Fellow | Work Management | USA, California | 2026-09-22 | | [G2.com](https://thirdpartyindex.com/vendors/g2-com.md) | Customer review collection and review status verification (in-app review prompts) | USA, Illinois | 2026-09-22 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Analytics and advertising; Communications; Single Sign-On authentication | USA, Wisconsin | 2026-09-22 | | [Heap](https://thirdpartyindex.com/vendors/heap.md) | Analyze user behavior | USA, California | 2026-09-22 | | [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer Relationship Management | USA, New Hampshire | 2026-09-22 | | Impact Tech | Referral network management | USA, California | 2026-09-22 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Provide Customer Service | USA, California | 2026-09-22 | | [Looker Studio (formerly Google Data Studio)](https://thirdpartyindex.com/vendors/google-cloud.md) | Combines data to create summary of user actions | USA, California | 2026-09-22 | | [Microsoft 365 Exchange Online](https://thirdpartyindex.com/vendors/microsoft.md) | Email hosting and mail services | USA | 2026-09-22 | | [Microsoft Ads](https://thirdpartyindex.com/vendors/microsoft.md) | Search Engine advertising | USA, Washington | 2026-09-22 | | [Microsoft Clarity](https://thirdpartyindex.com/vendors/microsoft-clarity.md) | Search Engine Optimization | USA, Washington | 2026-09-22 | | [Microsoft Entra](https://thirdpartyindex.com/vendors/microsoft.md) | SSO and identity provider | USA | 2026-09-22 | | [Microsoft SharePoint/OneDrive](https://thirdpartyindex.com/vendors/microsoft.md) | File storage and collaboration | USA | 2026-09-22 | | [Microsoft Teams](https://thirdpartyindex.com/vendors/microsoft.md) | Team communication and video conferencing | USA | 2026-09-22 | | [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Analyze user behavior | USA, California (data hosted in the Netherlands) | 2026-09-22 | | [Retool](https://thirdpartyindex.com/vendors/retool.md) | Dashboards to improve Customer Service | USA, California | 2026-09-22 | | [Semrush](https://thirdpartyindex.com/vendors/semrush.md) | Search Engine Optimization | USA, Massachusetts | 2026-09-22 | | [SendGrid, Inc.](https://thirdpartyindex.com/vendors/sendgrid.md) | Marketing and product communications | USA, California | 2026-09-22 | | [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error monitoring | USA, Wisconsin | 2026-09-22 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Communications | USA, California | 2026-09-22 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payments and refunds processing | USA, California | 2026-09-22 | | [Trello](https://thirdpartyindex.com/vendors/trello.md) | Work Management | USA, New York | 2026-09-22 | | [Userflow](https://thirdpartyindex.com/vendors/userflow.md) | Product onboarding and user guidance | USA | 2026-09-22 | | [WPEngine](https://thirdpartyindex.com/vendors/wp-engine.md) | Website hosting | USA, Texas | 2026-09-22 | | [Zapier](https://thirdpartyindex.com/vendors/zapier.md) | Improve products & services | USA, California | 2026-09-22 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer support platform | USA | 2026-09-22 | | [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Communications | USA, California | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/3558)). CSV: https://thirdpartyindex.com/vendors/termly/subprocessors.csv ## Web Technologies Termly's homepage made 118 requests to 17 domains, 5 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 5 third parties by category: Advertising 2 (Google Cloud, OpenAI); Analytics 2 (HubSpot, Meta); Affiliate programs 1 (Impact Radius). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (5) - HubSpot: 12 requests to hubspot.com, hscollectedforms.net, hsforms.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hubapi.com; HubSpot, HubSpot Analytics (its subprocessor list names it too) - Google Cloud: 11 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435 - OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel - Impact Radius: 1 request to impactradius-event.com; Impact ### Unknown (1) Domains not identified yet: 7zqw8y.net ### First party (1) - Termly: 87 requests to termly.io; Amazon ALB, Amazon Web Services, Cloudflare, Cloudflare Rocket Loader, HTTP/3, MySQL, Open Graph, PHP, Priority Hints, RSS, RankMath SEO, Termly, WP Engine, WP Rocket 3.23.5.1, WordPress, core-js 3.32.2 3 tracked companies loaded by the homepage are not in Termly's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [ANFA MERIDIAN](https://thirdpartyindex.com/vendors/anfa-meridian.md) - [Employers AI](https://thirdpartyindex.com/vendors/employers-ai.md): Managing privacy policy updates - [Voltage Park](https://thirdpartyindex.com/vendors/voltage-park.md) ## Service status Incidents it reported on its own status page. - Last 90 days: 2 reported incidents (2 major or critical, 0 minor, 0 with no impact stated) - Typical time to resolve: 1 min - Status page last read: 2026-11-12 - 2026-10-14: Component "Dashboard (Termly App)" and a few other components are Down (major) - 2026-08-21: "Dashboard (Termly App)" is Down (major) - 2026-07-30: Component "Policy Builder (Termly App)" and a few other components are Down (major) - 2026-07-24: Component "Dashboard (Termly App)" and a few other components are Down (major) - 2026-07-15: "Dashboard (Termly App)" is Down (major) - 2026-07-15: "Dashboard (Termly App)" is Down (major) - 2026-06-22: "Dashboard (Termly App)" is Down (major) - 2026-06-22: "Dashboard (Termly App)" is Down (major) ## Incidents reported by Termly's subprocessors Incidents reported in the last 30 days on their own status pages by 13 vendors Termly lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Userflow](https://thirdpartyindex.com/vendors/userflow#status), which Termly lists as a subprocessor, reported Degraded Performance for AdoptionAgent due to impacted Third Party System (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Termly lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated) - 2026-11-09: [Retool](https://thirdpartyindex.com/vendors/retool#status), which Termly lists as a subprocessor, reported Some antivirus products are blocking retool.app (major) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Heap](https://thirdpartyindex.com/vendors/heap#status), which Termly lists as a subprocessor, reported Temporary Data Latency (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Termly lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Termly lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated) - 2026-11-05: [Heap](https://thirdpartyindex.com/vendors/heap#status), which Termly lists as a subprocessor, reported Temporary Data Latency (minor) - 2026-11-04: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Chat with Sales temporarily unavailable (no impact stated) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Heap](https://thirdpartyindex.com/vendors/heap#status), which Termly lists as a subprocessor, reported Delayed event-data availability in the US (no impact stated) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Delayed or failed template recommendations and template setup (no impact stated) - 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Heap](https://thirdpartyindex.com/vendors/heap#status), which Termly lists as a subprocessor, reported Data latency for some US customers (no impact stated) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported "Chat with Sales" page not loading (no impact stated) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Termly lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Termly lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [Appcues](https://thirdpartyindex.com/vendors/appcues#status), which Termly lists as a subprocessor, reported Appcues SDK performance degredation (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Discord integration issues (no impact stated) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Termly lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Termly lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Termly lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Connection errors affecting Salesforce Pardot Zaps (major) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Security updates in progress for third-party software components (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Assessment of recently reported PHP vulnerabilities (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Termly lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Termly lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Termly lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Delayed real-time updates in Zapier Tables (no impact stated) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Upstream errors with the BambooHR integration (no impact stated) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Errors publishing Zaps from Guided Templates with app approvals enabled (major) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Termly lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Termly lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Heap](https://thirdpartyindex.com/vendors/heap#status), which Termly lists as a subprocessor, reported User property data delayed in Heap connect syncs (US customers only) (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Permission errors affecting shared Forms, Canvas, and Tables (no impact stated) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Termly lists as a subprocessor, reported Zoom Team Chat App connection failure (no impact stated) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Termly lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Termly lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Termly lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/termly --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api