# Terramate

Terramate declares [10 subprocessors](https://thirdpartyindex.com/vendors/terramate#subprocessors) in [its subprocessor list](https://terramate.io/legal/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/6904)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Slack](https://thirdpartyindex.com/vendors/slack) and [HubSpot](https://thirdpartyindex.com/vendors/hubspot). No published changes since we first read it on 2026-09-23.

Terramate (terramate.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/terramate
- Documents last verified: 2026-11-11
- Transparency rating: 74/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 99 within two hops, 308 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Terramate, Third Party Index, https://thirdpartyindex.com/vendors/terramate (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://terramate.io/legal/subprocessors/ | 2026-11-11 | 2026-09-23 |
| Data processing addendum | https://terramate.io/legal/data-processing-addendum/ | 2026-11-11 | 2026-09-23 |
| Privacy policy | https://terramate.io/legal/privacy-policy/ | 2026-11-11 | 2026-09-23 |
| Terms | https://terramate.io/legal/terms-of-service/ | 2026-11-11 | 2026-09-23 |
| Security page | https://terramate.io/compliance/security/ | 2026-11-11 | 2026-09-23 |
| Status page | https://terramatestatus.io/ | 2026-11-11 | 2026-11-01 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Common Room, Inc](https://thirdpartyindex.com/vendors/common-room.md) | — | United States | 2026-09-23 |
| [GitHub, Inc.](https://thirdpartyindex.com/vendors/github.md) | — | United States | 2026-09-23 |
| [Google, Inc.](https://thirdpartyindex.com/vendors/google-cloud.md) | — | United States | 2026-09-23 |
| [Google Cloud EMEA, Limited](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Ireland, Germany | 2026-09-23 |
| [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | — | United States | 2026-09-23 |
| [Launch Darkly, Inc.](https://thirdpartyindex.com/vendors/launchdarkly.md) | — | United States | 2026-09-23 |
| [Peaberry Software Inc. DBA Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | — | United States | 2026-09-23 |
| [PostHog, Inc.](https://thirdpartyindex.com/vendors/posthog.md) | — | United States | 2026-09-23 |
| [Productboard, Inc.](https://thirdpartyindex.com/vendors/productboard.md) | — | United States | 2026-09-23 |
| [Slack Technologies Limited](https://thirdpartyindex.com/vendors/slack.md) | — | Ireland | 2026-09-23 |

Read from ([evidence](https://thirdpartyindex.com/evidence/6904)). CSV: https://thirdpartyindex.com/vendors/terramate/subprocessors.csv

## Web Technologies

Terramate's homepage made 116 requests to 15 domains, 9 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

9 third parties by category: Analytics 3 (Mux, Google Cloud, Hotjar); CDN 2 (UNPKG, jsDelivr); Marketing automation 1 (GetVector, Inc.); Cookie compliance 1 (Usercentrics); CMS 1 (reviewed: Storyblok); Development 1 (reviewed: GitHub). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (9)

- Mux: 31 requests to mux.com, litix.io; Mux
- Usercentrics: 17 requests to usercentrics.eu; Usercentrics
- GetVector, Inc.: 13 requests to vector.co; Vector
- Google Cloud: 4 requests to google-analytics.com, googletagmanager.com; Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Hotjar: 3 requests to hotjar.com, hotjar.io; Hotjar
- UNPKG: 3 requests to unpkg.com; Unpkg
- Storyblok: 2 requests to storyblok.com
- GitHub: 1 request to github.com (its subprocessor list names it too)
- jsDelivr: 1 request to jsdelivr.net; jsDelivr

### Unknown (2)

Domains not identified yet: cr-relay.com, usbrowserspeed.com

### First party (1)

- Terramate: 38 requests to terramate.io; Astro 5.16.16, Framer Motion, HSTS, Netlify, Open Graph, Priority Hints, Storyblok, Swiper, Vue.js, core-js 3.49.0

5 tracked companies loaded by the homepage are not in Terramate's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported in the last 12 months
- Latest incident reported: 2025-10-10: EU Cloud: Failing data synchronization in a low number of API Calls (major)

## Incidents reported by Terramate's subprocessors

Incidents reported in the last 30 days on their own status pages by 5 vendors Terramate lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Impact across multiple GitHub products including Actions, Pages, and Copilot products. (critical)
- 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Webhooks (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Terramate lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Git Operations and Pull Requests (critical)
- 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Degraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot (major)
- 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Actions and Checks API (critical)
- 2026-11-09: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Terramate lists as a subprocessor, reported Email notifications are not being delivered (minor)
- 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Webhooks and Actions (major)
- 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Increased timeouts due to surge in anonymous users (minor)
- 2026-11-08: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Increase in timeouts for some unauthenticated users (minor)
- 2026-11-06: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Terramate lists as a subprocessor, reported Customers are Unable to add new Email Sending Domains (major)
- 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Degraded performance for multiple GitHub services (minor)
- 2026-11-05: [Productboard](https://thirdpartyindex.com/vendors/productboard#status), which Terramate lists as a subprocessor, reported Company entity data processing is delayed (minor)
- 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Actions (minor)
- 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Actions (major)
- 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Actions and Pages (major)
- 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Pull Requests, Git Operations and Issues (major)
- 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Increased task-related errors for Copilot Mission Control (minor)
- 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Git Operations (minor)
- 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with API, Git, and Copilot requests (minor)
- 2026-11-02: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Elevated errors on GPT-5.4 Nano (minor)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Terramate lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Dependabot (minor)
- 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Actions, Pages, and Webhooks (major)
- 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Disruption with GitHub services (critical)
- 2026-10-29: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Disruption with Copilot Cloud services (minor)
- 2026-10-28: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Disruption with some Copilot services (critical)
- 2026-10-27: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Terramate lists as a subprocessor, reported Customer.io UI is currently unavailable for some customers (minor)
- 2026-10-27: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Elevated 404s for GitHub App s2s tokens in git/API (no impact stated)
- 2026-10-26: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Terramate lists as a subprocessor, reported delayed event processing (minor)
- 2026-10-26: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Actions, Issues, API Requests and Pull Requests (minor)
- 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Grok 4.6 and Grok 4.7 Service Issues (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Terramate lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Disruption with Dependabot Alerts (minor)
- 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Delayed Actions status check results (minor)
- 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Project updates delayed (minor)
- 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Incident with Actions (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Terramate lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Delays for Pull Requests and Webhook deliveries (critical)
- 2026-10-19: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported Degraded availability for GitHub Actions, GitHub Pages and Webhooks (critical)
- 2026-10-15: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported CCA Automations are delayed when starting an Automation (minor)
- 2026-10-15: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Terramate lists as a subprocessor, reported Elevated 5xx Errors (15:11–15:32 UTC) (minor)
- 2026-10-13: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Terramate lists as a subprocessor, reported \[Retroactive\] Actions workflow run logs delayed (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/terramate

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
