# The Predictive Index

The Predictive Index (predictiveindex.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/the-predictive-index
- Documents last verified: 2026-09-30
- Transparency rating: 90/100 (how much it publishes, not how secure it is)
- Cite as: The Predictive Index, Third Party Index, https://thirdpartyindex.com/vendors/the-predictive-index (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.predictiveindex.com/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.predictiveindex.com/subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.predictiveindex.com/privacy/privacy-and-data-processing-agreement-faqs/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.predictiveindex.com/privacy/website-privacy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://www.predictiveindex.com/terms/website-terms/ | 2026-09-30 | 2026-09-30 |
| security.txt | https://www.predictiveindex.com/.well-known/security.txt | 2026-09-30 | 2026-09-30 |
| Status page | https://status.predictiveindex.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (29)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Identity Management; Identity provider | USA | 2026-09-30 |
| [ChurnZero](https://thirdpartyindex.com/vendors/churnzero.md) | Customer Communication Platform | USA | 2026-09-30 |
| [CircleCI](https://thirdpartyindex.com/vendors/circleci.md) | Continuous Integration Tool | USA | 2026-09-30 |
| [Claude](https://thirdpartyindex.com/vendors/anthropic.md) | AI Tool used for internal productivity & analytics | USA | 2026-09-30 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Application Performance Monitoring; Cloud monitoring | USA | 2026-09-30 |
| [Domo](https://thirdpartyindex.com/vendors/domo.md) | Data storage and processing; Product Analytics | USA | 2026-09-30 |
| [GitHub](https://thirdpartyindex.com/vendors/github.md) | Continuous Integration Tool | USA | 2026-09-30 |
| [Gong.io](https://thirdpartyindex.com/vendors/gong.md) | Customer Communication Platform USA \[; Sales prospect communication & recordings (client optional) | USA | 2026-09-30 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Communication | USA | 2026-09-30 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing Automation Platform | USA | 2026-09-30 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer Communication Platform | USA | 2026-09-30 |
| [Knock](https://thirdpartyindex.com/vendors/knock-labs.md) | Notification Infrastructure | USA | 2026-09-30 |
| [Launchdarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature flagging | USA | 2026-09-30 |
| [Leandata](https://thirdpartyindex.com/vendors/leandata.md) | CRM Tool | USA | 2026-09-30 |
| [LogRocket](https://thirdpartyindex.com/vendors/logrocket.md) | Cloud monitoring; Product Analytics and Customer Support | USA | 2026-09-30 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud provider; Data Hosting | USA | 2026-09-30 |
| [Outreach](https://thirdpartyindex.com/vendors/outreach.md) | Sales engagement platform | USA | 2026-09-30 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Data analytics; Product Analytics | USA | 2026-09-30 |
| [Qualified](https://thirdpartyindex.com/vendors/qualified.md) | Live Chat | USA | 2026-09-30 |
| Recall | AI tool used for Notetaker application | USA | 2026-09-30 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | CRM Platform; Sales | USA | 2026-09-30 |
| [Scribe](https://thirdpartyindex.com/vendors/scribe.md) | AI Tool used for internal documentation and training | USA | 2026-09-30 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email; Marketing | USA | 2026-09-30 |
| [Slack](https://thirdpartyindex.com/vendors/snowflake.md) | Client Support; Collaboration | USA | 2026-09-30 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehouse; Product Analytics, Data storage and processing | USA | 2026-09-30 |
| [Sumo Logic](https://thirdpartyindex.com/vendors/sumo-logic.md) | Cloud monitoring; Security Monitoring and Analysis | USA | 2026-09-30 |
| [Survey Monkey](https://thirdpartyindex.com/vendors/surveymonkey.md) | Survey | USA | 2026-09-30 |
| [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | Identity Management for PI Perform | USA | 2026-09-30 |
| [Zoominfo](https://thirdpartyindex.com/vendors/zoominfo.md) | Business Intelligence Platform | USA | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/25266)). CSV: https://thirdpartyindex.com/vendors/the-predictive-index/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/25265))
- Claimed: NIST CSF ([evidence](https://thirdpartyindex.com/evidence/25265))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 4 h 33 min
- 2026-08-27: JA Site requires additional login credentials (Legacy) (no impact stated)
- 2026-06-15: Degraded performance in the PI software (minor)
- 2026-04-07: PI software Assessment Site Outage (critical)
- 2025-10-29: Microsoft Azure Outage (major)
- 2025-10-09: Degraded performance in the PI software (minor)

## Security contact

From its security.txt (https://www.predictiveindex.com/.well-known/security.txt):

- Contact: https://www.predictiveindex.com/security/responsible-disclosure/
- Disclosure policy: https://www.predictiveindex.com/security/responsible-disclosure/#prohibited-activities
- Acknowledgments: https://www.predictiveindex.com/security/responsible-disclosure/#security-researcher-hall-of-fame

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api