# Thinkific

Thinkific declares [50 subprocessors](https://thirdpartyindex.com/vendors/thinkific#subprocessors) in [its subprocessor list](https://www.thinkific.com/thinkificsubprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/133320)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [4 tracked vendors](https://thirdpartyindex.com/vendors/thinkific#used-by) name Thinkific as a subprocessor, including [Sendmarc](https://thirdpartyindex.com/vendors/sendmarc), [JDXpert](https://thirdpartyindex.com/vendors/jdxpert) and [Keap](https://thirdpartyindex.com/vendors/keap).

Thinkific (thinkific.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/thinkific
- Documents last verified: 2026-11-11
- Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 45 tracked vendors directly, 282 within two hops, 635 within three; 4 tracked vendors rely on it directly, 6 within two hops, 11 within three
- Cite as: Thinkific, Third Party Index, https://thirdpartyindex.com/vendors/thinkific (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.thinkific.com/blog/trust-radius-top-software-awards-2025/ | 2026-11-11 | 2026-11-04 |
| Subprocessor list | https://www.thinkific.com/thinkificsubprocessors/ | 2026-11-11 | 2026-10-21 |
| Data processing addendum | https://www.thinkific.com/dpa/ | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.thinkific.com/privacy-policy/ | 2026-11-11 | 2026-09-22 |
| Terms | https://www.thinkific.com/terms-of-service/ | 2026-11-11 | 2026-09-22 |
| Security page | https://www.thinkific.com/security-overview/ | 2026-11-11 | 2026-09-22 |
| Status page | https://status.thinkific.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (50)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Public website content served to website visitors may be stored with Amazon Web Services, Inc., and transmitted by Amazon Web Services, Inc., to website visitors, to expedite transmission. | Global; United States | 2026-09-22 |
| [Apollo](https://thirdpartyindex.com/vendors/apollo.md) | Provides GraphQL hosting for the Thinkific platform | United States | 2026-09-22 |
| [Avalara](https://thirdpartyindex.com/vendors/avalara.md) | Tax compliance for Thinkific subscriptions | United States | 2026-09-22 |
| [Baremetrics](https://thirdpartyindex.com/vendors/baremetrics.md) | Subscription analytics and insights | United States | 2026-09-22 |
| [Bigmarker](https://thirdpartyindex.com/vendors/bigmarker-com.md) | Virtual conferencing and virtual events | United States | 2026-09-22 |
| Breadcrumbs.io | Lead scoring utilizing customer attribute data | Canada | 2026-09-22 |
| Brightback | Dunning service for Thinkific subscriptions | United States | 2026-09-22 |
| [Calendly](https://thirdpartyindex.com/vendors/calendly-com.md) | Call scheduling with Thinkific customers | United States | 2026-09-22 |
| [Carry Technologies, Inc. dba Hightouch](https://thirdpartyindex.com/vendors/hightouch.md) | Used to transfer data between Thinkific Services and other listed Sub-processors | United States | 2026-09-22 |
| [Chili Piper](https://thirdpartyindex.com/vendors/chili-piper.md) | Call scheduling and lead routing | United States | 2026-09-22 |
| [Clearbit.com](https://thirdpartyindex.com/vendors/clearbit.md) | Enriching customer level data | United States | 2026-09-22 |
| [Cloudflare Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | DNS, SSL Termination and Web Application Firewall; Public website content served to website visitors may be stored with Cloudflare, Inc., and transmitted by Cloudflare, Inc., to website visitors, to expedite transmission. | Global; United States | 2026-09-22 |
| [Crossbeam](https://thirdpartyindex.com/vendors/crossbeam.md) | Customer data aggregation service to evaluation partnership potential | United States | 2026-09-22 |
| [Delighted](https://thirdpartyindex.com/vendors/qualtrics.md) | Net Promoter Score to gather customer feedback | United States | 2026-09-22 |
| EnjoyHQ | Stores, organizes and synthesizes qualitative customer data (video, text, images) | United Kingdom | 2026-09-22 |
| [eSentire](https://thirdpartyindex.com/vendors/esentire.md) | Manage Detect Response provider | Canada | 2026-09-22 |
| [FileStack](https://thirdpartyindex.com/vendors/filestack.md) | Transmits uploads to the Thinkific platform | United States | 2026-09-22 |
| [Fullstory](https://thirdpartyindex.com/vendors/fullstory.md) | Product analytics and insights | United States | 2026-09-22 |
| [Gong.io](https://thirdpartyindex.com/vendors/gong.md) | Sales conversations intelligence platform | United States | 2026-09-22 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Communication, collaboration, analytics and insights | United States | 2026-09-22 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Provides lead qualification, personalized experience, and emails for Thinkific customers | United States | 2026-09-22 |
| JUSTT.AI | To automate chargeback disputes | United States | 2026-09-22 |
| [Lakera](https://thirdpartyindex.com/vendors/lakera.md) | AI prompt moderation and security | Ireland | 2026-09-22 |
| [Looker](https://thirdpartyindex.com/vendors/looker.md) | Big data analytics platform used by internal Thinkific teams | United States | 2026-09-22 |
| [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Used by the Thinkific platform to provide email services | United States | 2026-09-22 |
| [Maven AGI](https://thirdpartyindex.com/vendors/maven-agi.md) | Delivers automated Chat support | United States | 2026-09-22 |
| [Mimecast](https://thirdpartyindex.com/vendors/mimecast.md) | Email security and Data Loss Prevention | United States | 2026-09-22 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Event tracking analytics and insights | United States | 2026-09-22 |
| [Netskope](https://thirdpartyindex.com/vendors/netskope.md) | Cloud Access Security Broker | United States | 2026-09-22 |
| [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | Application Performance Management | United States | 2026-09-22 |
| [Onetrust](https://thirdpartyindex.com/vendors/onetrust.md) | Cookie Consent Management | United States | 2026-09-22 |
| [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Service provider for AI powered features. | United States | 2026-09-22 |
| [Outreach](https://thirdpartyindex.com/vendors/outreach.md) | Customer contact tool utilized across sales to automate emailing | United States | 2026-09-22 |
| [Prismatic](https://thirdpartyindex.com/vendors/prismatic.md) | Provides the integration platform that powers optional connections between Thinkific and third-party applications. Prismatic only processes data if you connect one of these integrations to your account. | United States | 2026-10-21 |
| [Profitwell](https://thirdpartyindex.com/vendors/paddle.md) | Dunning service for Thinkific subscriptions | United States | 2026-09-22 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Stores customer contact information, subscription status, and other customer related information | United States | 2026-09-22 |
| [Scorebuddy](https://thirdpartyindex.com/vendors/scorebuddy.md) | Quality assurance for support requests | Ireland | 2026-09-22 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Real time chat communication with Thinkific Partners | United States | 2026-09-22 |
| Stitch Data | ETL service | United States | 2026-09-22 |
| [Stream.io Inc.](https://thirdpartyindex.com/vendors/stream-io.md) | Real-Time Messaging Capabilities | United States | 2026-09-22 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processing | United States | 2026-09-22 |
| [Transloadit](https://thirdpartyindex.com/vendors/transloadit.md) | Transmits uploads to the Thinkific platform | United States | 2026-09-22 |
| [TypeForm](https://thirdpartyindex.com/vendors/typeform.md) | Request product feedback from Thinkific customers | Spain | 2026-09-22 |
| [Unbounce](https://thirdpartyindex.com/vendors/unbounce.md) | Lead generation dynamic landing page platform | Canada | 2026-09-22 |
| [UserPilot](https://thirdpartyindex.com/vendors/userpilot.md) | Delivers contextual in-app communications | United States | 2026-09-22 |
| [Wistia](https://thirdpartyindex.com/vendors/wistia.md) | Video hosting platform for the Thinkific platform | United States | 2026-09-22 |
| [Workday](https://thirdpartyindex.com/vendors/workday.md) | Customer invoicing and payment information stored for accounting purposes | United States | 2026-09-22 |
| [Zapier](https://thirdpartyindex.com/vendors/zapier.md) | Workflow Automation tool | United States | 2026-09-22 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Used by technical support and the customer success team to manage tickets concerning product support, billing, and other related issues | United States | 2026-09-22 |
| [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Video conferencing | United States | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/3335)). CSV: https://thirdpartyindex.com/vendors/thinkific/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

Thinkific's homepage made 129 requests to 30 domains, and 18 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

18 third parties by category: Analytics 9 (HubSpot, TikTok, Clay, LinkedIn, Meta, Hotjar, Cloudflare, TikTok; reviewed: Mixpanel); Advertising 3 (StackAdapt, Microsoft; reviewed: ArtsAI); Tag managers 1 (Google Cloud); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); Affiliate programs 1 (PartnerStack); Font scripts 1 (Font Awesome); SEO 1 (Ahrefs). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (18)

- OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust (its subprocessor list names it too)
- HubSpot: 7 requests to hubspot.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsforms.com; HubSpot, HubSpot Analytics (its subprocessor list names it too)
- TikTok: 6 requests to tiktok.com; TikTok Pixel
- Clay: 4 requests to claydar.com; Clay Web Intent
- Font Awesome: 4 requests to fontawesome.com; Font Awesome
- StackAdapt: 4 requests to stackadapt.com; StackAdapt
- Google Cloud: 3 requests to doubleclick.net, google.com, googletagmanager.com; Google Tag Manager (its subprocessor list names it too)
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435
- Microsoft: 3 requests to bing.com; Microsoft Advertising
- PartnerStack: 3 requests to growsumo.com, grsm.io, partnerlinks.io; PartnerStack
- Hotjar: 2 requests to hotjar.com; Hotjar
- Mixpanel: 2 requests to mxpnl.com (its subprocessor list names it too)
- Ahrefs: 1 request to ahrefs.com; Ahrefs
- ArtsAI: 1 request to arttrk.com
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too)
- TikTok: 1 request to tiktokw.us; TikTok Pixel
- jsDelivr: 1 request to jsdelivr.net; jsDelivr

### First party (1)

- Thinkific: 68 requests to thinkific.com; ArtsAI, Cloudflare, HSTS, HTTP/3, Kinsta, Max Mega Menu, MySQL, Open Graph, PHP, Priority Hints, RSS, Swiper, Unpkg, WordPress, WordPress Block Editor, WordPress Site Editor, Yoast SEO 28.6, Yoast SEO Premium 28.6, core-js 3.32.2, jQuery 3.7.1

10 tracked companies loaded by the homepage are not in Thinkific's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (4)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [JDXpert](https://thirdpartyindex.com/vendors/jdxpert.md): Customer Training
- [Keap](https://thirdpartyindex.com/vendors/keap.md)
- [Sendmarc](https://thirdpartyindex.com/vendors/sendmarc.md): Customer support; Online Learning
- [WSO2](https://thirdpartyindex.com/vendors/wso2.md): For providing WSO2 training and product exams.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 6 reported incidents (2 major or critical, 2 minor, 2 with no impact stated)
- Typical time to resolve: 1 h 45 min
- Status page last read: 2026-11-12
- 2026-11-11: Student Dashboard Not Loading Enrolled Course Cards (no impact stated)
- 2026-10-29: Learner Hub Is Down - We've Identified the Problem (major)
- 2026-09-30: THINKIFIC APP DOWN (major)
- 2026-09-28: Asset Library Outage (no impact stated)
- 2026-08-25: Video Uploads Failing (minor)
- 2026-08-14: Asset Library and New Course Builder Not Loading (minor)
- 2026-07-30: SCORM courses not loading on Thinkific Mobile and Branded Mobile apps (minor)
- 2026-05-02: Thinkific App: Account Management Service Disruption (minor)

## Incidents reported by Thinkific's subprocessors

Incidents reported in the last 30 days on their own status pages by 17 vendors Thinkific lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Thinkific lists as a subprocessor, reported Latency in multiple services in the Japanese region (minor)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Thinkific lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Chili Piper](https://thirdpartyindex.com/vendors/chili-piper#status), which Thinkific lists as a subprocessor, reported CRM actions stuck in processing (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which Thinkific lists as a subprocessor, reported Issues Affecting Customers on the ZA Grid (no impact stated)
- 2026-11-09: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Thinkific lists as a subprocessor, reported We experienced an issue loading survey projects and the My Projects Page in the European region (no impact stated)
- 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-06: [Hightouch](https://thirdpartyindex.com/vendors/hightouch#status), which Thinkific lists as a subprocessor, reported Processing delay for subset of Events (no impact stated)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Thinkific lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Chat with Sales temporarily unavailable (no impact stated)
- 2026-11-04: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Thinkific lists as a subprocessor, reported Delays in syncing to S3 data warehouses (EU1) (minor)
- 2026-11-04: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Thinkific lists as a subprocessor, reported Data and Alerts Irregularities for US Region (no impact stated)
- 2026-11-03: [Fullstory](https://thirdpartyindex.com/vendors/fullstory#status), which Thinkific lists as a subprocessor, reported \[Resolved\] Delayed Session Data Availability (NA1 & EU1 Data Centers) (no impact stated)
- 2026-11-03: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Delayed or failed template recommendations and template setup (no impact stated)
- 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor)
- 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Thinkific lists as a subprocessor, reported EX project issues in the Western US region (minor)
- 2026-11-03: [Prismatic](https://thirdpartyindex.com/vendors/prismatic#status), which Thinkific lists as a subprocessor, reported Investigating elevated timeouts on execution pages (minor)
- 2026-11-03: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Thinkific lists as a subprocessor, reported Legacy Results-Report export issues in FedRAMP environment (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported "Chat with Sales" page not loading (no impact stated)
- 2026-11-02: [Prismatic](https://thirdpartyindex.com/vendors/prismatic#status), which Thinkific lists as a subprocessor, reported Investigating elevated timeouts on execution pages (minor)
- 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Thinkific lists as a subprocessor, reported Data Irregularities in US Region (major)
- 2026-11-02: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Thinkific lists as a subprocessor, reported XM Directory Task issues in the Eastern US and United Kingdom regions (no impact stated)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Thinkific lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Thinkific lists as a subprocessor, reported Synthetics Ping Monitor Processing Delays in Multiple Regions (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-29: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Discord integration issues (no impact stated)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor)
- 2026-10-28: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Thinkific lists as a subprocessor, reported Next-Gen Entity Platform Issues (major)
- 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Thinkific lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Thinkific lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor)
- 2026-10-23: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Connection errors affecting Salesforce Pardot Zaps (major)
- 2026-10-23: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which Thinkific lists as a subprocessor, reported SMS Delivery Issue - ZA (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Thinkific lists as a subprocessor, reported Salesforce Integration issues in all regions (minor)
- 2026-10-23: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Thinkific lists as a subprocessor, reported Customer Hub Issues (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Security updates in progress for third-party software components (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Assessment of recently reported PHP vulnerabilities (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Thinkific lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Paddle](https://thirdpartyindex.com/vendors/paddle#status), which Thinkific lists as a subprocessor, reported Issue affecting metrics and reporting in the seller dashboard (minor)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Thinkific lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Thinkific lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Delayed real-time updates in Zapier Tables (no impact stated)
- 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Upstream errors with the BambooHR integration (no impact stated)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-19: [Unbounce](https://thirdpartyindex.com/vendors/unbounce#status), which Thinkific lists as a subprocessor, reported Billing Functions Restored - Now Monitoring (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor)
- 2026-10-19: [Apollo](https://thirdpartyindex.com/vendors/apollo#status), which Thinkific lists as a subprocessor, reported We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution. (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Thinkific lists as a subprocessor, reported Discover Connector issues (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated)
- 2026-10-17: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which Thinkific lists as a subprocessor, reported South Africa Region – Email Processing Delays and Service Access Issues (no impact stated)
- 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor)
- 2026-10-16: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Errors publishing Zaps from Guided Templates with app approvals enabled (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Thinkific lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which Thinkific lists as a subprocessor, reported Degraded access to Mimecast Support Center (no impact stated)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics#status), which Thinkific lists as a subprocessor, reported Copied report generation issues in all regions (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Permission errors affecting shared Forms, Canvas, and Tables (no impact stated)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated)
- 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Thinkific lists as a subprocessor, reported Zoom Team Chat App connection failure (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor)
- 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Thinkific lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Thinkific lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/thinkific

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api