# ThriveDesk

ThriveDesk (thrivedesk.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/thrivedesk
- Documents last verified: 2026-10-03
- Transparency rating: 62/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 4 tracked vendors directly, 31 within two hops, 157 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: ThriveDesk, Third Party Index, https://thirdpartyindex.com/vendors/thrivedesk (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.thrivedesk.com/our/sub-processors/ | 2026-10-03 | 2026-10-01 |
| Privacy policy | https://www.thrivedesk.com/our/privacy/ | 2026-10-03 | 2026-10-01 |
| Terms | https://www.thrivedesk.com/our/terms/ | 2026-10-03 | 2026-10-01 |
| Security page | https://www.thrivedesk.com/our/security/ | 2026-10-03 | 2026-10-01 |
| Status page | https://status.thrivedesk.com/ | 2026-10-03 | 2026-10-02 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Bento | — | Customer communications(AU) | 2026-10-01 |
| [Discord](https://thirdpartyindex.com/vendors/discord.md) | — | Internal communication(EU) | 2026-10-01 |
| [GitHub](https://thirdpartyindex.com/vendors/github.md) | — | Hosting code and issue tracking(USA) | 2026-10-01 |
| Netdata, Inc | — | Monitoring service(USA) | 2026-10-01 |
| [PostHog, Inc.](https://thirdpartyindex.com/vendors/posthog.md) | — | Site and app usages analytics (EU) | 2026-10-01 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | — | Error reporting(USA) | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/26041)). CSV: https://thirdpartyindex.com/vendors/thrivedesk/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 30 days: 5 reported incidents (5 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 50 min
- Status page last read: 2026-10-03
- 2026-09-22: REST API is down (major)
- 2026-09-21: REST API is down (major)
- 2026-09-17: Websocket is down (major)
- 2026-09-05: Docs Sites is down (major)
- 2026-09-03: Docs Sites is down (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api