# ThriveSparrow

ThriveSparrow (thrivesparrow.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/thrivesparrow
- Documents last verified: 2026-10-01
- Transparency rating: 81/100 (how much it publishes, not how secure it is)
- Cite as: ThriveSparrow, Third Party Index, https://thirdpartyindex.com/vendors/thrivesparrow (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://thrivesparrow.com/legal/dpa#subprocessors | 2026-10-01 | 2026-10-01 |
| Data processing addendum | https://thrivesparrow.com/legal/dpa | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://thrivesparrow.com/legal/privacy-policy | 2026-10-01 | 2026-10-01 |
| Terms | https://thrivesparrow.com/legal/terms-of-use | 2026-10-01 | 2026-10-01 |
| Security page | https://thrivesparrow.com/legal/security | 2026-10-01 | 2026-10-01 |
| Status page | https://status.thrivesparrow.com/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure provider for ThriveSparrow. Almost all data stored, processed and transmitted in ThriveSparrow resides on Amazon Web Services data centers.; Cloud service provider | United States, European Union (Frankfurt) | 2026-10-01 |
| [Brevo](https://thirdpartyindex.com/vendors/brevo.md) | Email Service Provider; To send both marketing and product-related emails. This includes customer educational emails, occasional promotional campaigns and all other email communications. | Europe | 2026-10-01 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | CDN; To optimize the performance, security, and overall reliability of our services. This includes leveraging Cloudflare’s advanced DDoS protection capabilities, ensuring a more resilient and secure online experience | United States, Europe | 2026-10-01 |
| Google Translate | Survey and Response Translation provider for ThriveSparrow; Translation | United States, Europe | 2026-10-01 |
| [Hubspot Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | CRM; This is our internal cloud based CRM tool used to keep our customer contact details and communications up to date as part of the provision of our services. | United States | 2026-10-01 |
| Merge | HRIS Integrations; Provides unified API to integrate with various HRIS platforms. | United States, Europe | 2026-10-01 |
| [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | Application and Performance Monitoring; To monitor the performance of the application and tune it. | United States, Europe | 2026-10-01 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | Sentiment and Impact Analytics from the responses provided by the data subjects; Text Insights | United States | 2026-10-01 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email Service Provider; Sending out Emails | United States | 2026-10-01 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error Handling; Error monitoring tool with a focus on error reporting. Used to capture errors within the Service to better understand and resolve issues in real-time. | United States | 2026-10-01 |
| [Sparkpost](https://thirdpartyindex.com/vendors/sparkpost.md) | Email Service Provider; Sending out emails | United States, European Union | 2026-10-01 |
| SparrowDesk | Chat application and messaging; Chat application which connects the user on a real time basis and provides instant responses | United States | 2026-10-01 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Solution; Subscription is managed by Stripe | United States | 2026-10-01 |
| Tango | Rewards Service Provider; Rewards Service provider for Kudos, they facilitate gift card services for our customers who opt for it. | United States (California, Oregon) | 2026-10-01 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Messaging; SMS share utilizes Twilio to deliver messages | United States | 2026-10-01 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | CRM; Internal cloud based customer support tool which is used to keep our customer contact details and communications up to date as part of the provision of our services. | United States | 2026-10-01 |
| Zipy.ai | Product Analytics & Error Tracking; User session analytics & debugging | United States | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/26437)). CSV: https://thirdpartyindex.com/vendors/thrivesparrow/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api