# TiDB

TiDB declares [11 subprocessors](https://thirdpartyindex.com/vendors/tidb#subprocessors) in [its subprocessor list](https://www.pingcap.com/legal/sub-processors-and-affiliates-for-tidb-cloud-services/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/103013)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-09-23.

TiDB (tidb.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/tidb
- Documents last verified: 2026-11-11
- Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 5/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 92 within two hops, 353 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: TiDB, Third Party Index, https://thirdpartyindex.com/vendors/tidb (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.pingcap.com/trust-hub/ | 2026-11-11 | 2026-10-24 |
| Subprocessor list | https://www.pingcap.com/legal/sub-processors-and-affiliates-for-tidb-cloud-services/ | 2026-11-11 | 2026-10-15 |
| Data processing addendum | https://www.pingcap.com/legal/data-processing-agreement-for-tidb-cloud-services/ | 2026-11-11 | 2026-10-15 |
| Privacy policy | https://www.pingcap.com/privacy-policy/ | 2026-11-11 | 2026-10-15 |
| Terms | https://www.pingcap.com/legal/tidb-cloud-services-agreement/ | 2026-11-11 | 2026-10-15 |
| Security page | https://www.pingcap.com/security/ | 2026-11-11 | 2026-10-15 |

## Subprocessors (11)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting and infrastructure provider | Brazil; Germany; Japan; South Korea; Singapore; United States | 2026-10-10 |
| [Auth0](https://thirdpartyindex.com/vendors/okta.md) | Authentication Provider (SAML SSO) | United States | 2026-09-23 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | If you engage in email support to us and include your CSA Personal Data in the email support (database logs, query outputs, etc.), your CSA Personal Data will be processed by Google. | United States | 2026-09-23 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud hosting and infrastructure provider | Japan; Singapore; United States | 2026-10-10 |
| [PingCAP (US), Inc.](https://thirdpartyindex.com/vendors/pingcap-us.md) | — | Singapore; United States | 2026-09-23 |
| PingCAP Kabushiki-Kaisha | — | Japan | 2026-09-23 |
| PingCAP Sdn Bhd | — | Malaysia | 2026-09-23 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | If you engage in support within the Salesforce portal and include your CSA Personal Data in the support, your CSA Personal Data will be processed by Salesforce. | United States; Singapore; Japan | 2026-10-10 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | PingCAP uses Sentry to monitor Front-end & back-end errors | United States | 2026-09-23 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | If you pay for our services via credit card, your CSA Personal Data will be processed by Stripe. | United States | 2026-09-23 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | If you issue any support tickets to us and include your CSA Personal Data in the support tickets, your CSA Personal Data will be processed by Zendesk. | United States | 2026-09-23 |

Read from ([evidence](https://thirdpartyindex.com/evidence/6945)). CSV: https://thirdpartyindex.com/vendors/tidb/subprocessors.csv

## Web Technologies

TiDB's homepage made 184 requests to 38 domains, and 17 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

17 third parties by category: Analytics 7 (Google Cloud, Reo.Dev, FullContact, ZoomInfo, Unify, Primer Labs, Inc.; usually detected as Analytics: G2.com); Advertising 4 (X Corp., Reddit, Inc.; reviewed: Nexxen; usually detected as Advertising: Microsoft); Marketing automation 1 (HubSpot); Cookie compliance 1 (CookieYes); CDN 1 (jsDelivr); Email 1 (LiveIntent); SEO 1 (Ahrefs); Security 1 (ClickCease™). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (17)

- Google Cloud: 37 requests to google.com, googletagmanager.com, gstatic.com, googlesyndication.com, doubleclick.net, google-analytics.com, fonts.googleapis.com; Google Analytics, Google Tag Manager, reCAPTCHA (its subprocessor list names it too)
- HubSpot: 12 requests to hsforms.com, hubspot.com, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.net, hubapi.com, usemessages.com; HubSpot, HubSpot Chat
- CookieYes: 11 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- Reo.Dev: 5 requests to reo.dev; Reo.Dev
- LiveIntent: 4 requests to liadm.com; LiveIntent
- FullContact: 3 requests to fullcontact.com; FullContact
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo
- G2.com: 2 requests to g2.com
- Microsoft: 2 requests to bing.com, bing.net
- Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads
- Unify: 2 requests to unifyintent.com; Unify
- Ahrefs: 1 request to ahrefs.com; Ahrefs
- ClickCease™: 1 request to clickcease.com; ClickCease
- Nexxen: 1 request to turn.com
- Primer Labs, Inc.: 1 request to sayprimer.com; Primer
- jsDelivr: 1 request to jsdelivr.net; FingerprintJS 3.4.2, jsDelivr

### First party (1)

- TiDB: 93 requests to pingcap.com, tidb.io; Amazon CloudFront, Amazon Web Services, Amobee, Clipboard.js, Facebook Pixel, GSAP, Google Font API, HSTS, Microsoft Advertising, Microsoft Clarity, MySQL, Nginx, Open Graph, PHP, PWA, Priority Hints, Prism, RSS, WordPress, Yoast SEO 28.2, core-js 3.50.0, jQuery 3.7.1

11 tracked companies loaded by the homepage are not in TiDB's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by TiDB's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors TiDB lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which TiDB lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which TiDB lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/tidb

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api