Tideways
Transparency
Breakdown
| Subprocessor list | not found | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | not found | 0 / 8 |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 36 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Tideways's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/tideways"><img src="https://thirdpartyindex.com/badge/tideways.svg" alt="Tideways transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/tideways)No tracked subprocessors.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted.
Listed as a subprocessor by (1)
Purposes as each company states them.
Matomo matomo.org - Improved observability, performance issue detection, and troubleshooting for Matomo Cloud - DPA available on request; Application Performance Monitoring (APM)
Service status
4 incidents in the last 90 days (2 major or critical, 2 minor, 0 with no stated impact) · typically resolved in 4 h 25 min · longest major: 4 h 25 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Downtime due to database outage | critical | 12 min evidence | |
| Reduced number of sampled traces | minor | 5 h 4 min evidence | |
| Reduced number of sampled traces | minor | — evidence | |
| Data processing outage | major | 4 h 25 min evidence | |
| Slow processing of historical aggregation job | minor | 3 h 5 min evidence | |
| Tideways.com unreachable due to Cloudflare outage, app.tideways.io still accessible | minor | 2 h 48 min evidence | |
| Delay in data processing - Leading to short term loss of newly incoming measurement data | major | 1 h 37 min evidence |
As Tideways's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.