# TierPoint

TierPoint declares [81 subprocessors](https://thirdpartyindex.com/vendors/tierpoint#subprocessors) in [its subprocessor list](https://web.tierpoint.com/hubfs/TierPoint_Sub-processor_List%2003242025%20Final.pdf), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/3562)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [HubSpot](https://thirdpartyindex.com/vendors/hubspot). No published changes since we first read it on 2026-09-22. [2 tracked vendors](https://thirdpartyindex.com/vendors/tierpoint#used-by) name TierPoint as a subprocessor, including [InMoment](https://thirdpartyindex.com/vendors/inmoment) and [AHEAD](https://thirdpartyindex.com/vendors/ahead).

TierPoint (tierpoint.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/tierpoint
- Documents last verified: 2026-11-11
- Transparency rating: 64/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 36 tracked vendors directly, 196 within two hops, 533 within three; 2 tracked vendors rely on it directly, 8 within two hops, 50 within three
- Cite as: TierPoint, Third Party Index, https://thirdpartyindex.com/vendors/tierpoint (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.tierpoint.com/ | 2026-11-11 | 2026-11-06 |
| Subprocessor list | https://web.tierpoint.com/hubfs/TierPoint\_Sub-processor\_List%2003242025%20Final.pdf | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.tierpoint.com/privacy-policy/ | 2026-11-11 | 2026-10-01 |
| Terms | https://www.tierpoint.com/terms-of-use/ | 2026-11-11 | 2026-09-22 |
| Security page | https://www.tierpoint.com/services/it-security/ | 2026-11-11 | 2026-10-19 |

## Subprocessors (81)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Accion Labs | Professional Services | — | 2026-09-22 |
| Alert Logic | Products & Services | — | 2026-09-22 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Products & Services | — | 2026-09-22 |
| Blue Hill Data Services | Professional Services | — | 2026-09-22 |
| [Bombora](https://thirdpartyindex.com/vendors/bombora.md) | Marketing | — | 2026-09-22 |
| Bomgar/Beyond Trust | Products & Services | — | 2026-09-22 |
| [Boomi](https://thirdpartyindex.com/vendors/boomi-lp.md) | Internal Support | — | 2026-09-22 |
| Callidus Cloud | Internal Support | — | 2026-09-22 |
| Cass Info Systems | Internal Support | — | 2026-09-22 |
| Celigo CloudExtend | Internal Support | — | 2026-09-22 |
| [Cisco Systems, Inc.](https://thirdpartyindex.com/vendors/cisco.md) | Products & Services | — | 2026-09-22 |
| CloudFirst (Data Storage Corp) | Professional Services | — | 2026-09-22 |
| [Commvault](https://thirdpartyindex.com/vendors/commvault-systems.md) | Products & Services | — | 2026-09-22 |
| ConnectWise/Stratozen | Products & Services | — | 2026-09-22 |
| Corero | Products & Services | — | 2026-09-22 |
| [CoreView](https://thirdpartyindex.com/vendors/coreview.md) | Products & Services | — | 2026-09-22 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Products & Services | — | 2026-09-22 |
| [Dell/EMC](https://thirdpartyindex.com/vendors/dell.md) | Products & Services | — | 2026-09-22 |
| [Demandbase](https://thirdpartyindex.com/vendors/demandbase.md) | Internal Support | — | 2026-09-22 |
| DGR Systems | Professional Services | — | 2026-09-22 |
| Digital Realty Trust | Data Center | — | 2026-09-22 |
| Dizzion | Products & Services | — | 2026-09-22 |
| [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | Internal Support | — | 2026-09-22 |
| Duo | Products & Services | — | 2026-09-22 |
| [ESET](https://thirdpartyindex.com/vendors/eset.md) | Products & Services | — | 2026-09-22 |
| Evault/Carbonite/Open Text | Products & Services | — | 2026-09-22 |
| F5 Networks, Inc. | Products & Services | — | 2026-09-22 |
| Fast Path | Internal Support | — | 2026-09-22 |
| Folloze | Marketing | — | 2026-09-22 |
| [Fortinet](https://thirdpartyindex.com/vendors/fortinet.md) | Products & Services | — | 2026-09-22 |
| [Gong.io](https://thirdpartyindex.com/vendors/gong.md) | Internal Support | — | 2026-09-22 |
| Great Plains | Internal Support | — | 2026-09-22 |
| [HighRadius](https://thirdpartyindex.com/vendors/highradius.md) | Internal Support | — | 2026-09-22 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing | — | 2026-10-05 |
| iCMS | Internal Support | — | 2026-10-05 |
| Insight Global | Contractor Services | — | 2026-09-22 |
| [Intermedia](https://thirdpartyindex.com/vendors/intermedia.md) | Products & Services | — | 2026-09-22 |
| [Iron Mountain](https://thirdpartyindex.com/vendors/iron-mountain.md) | Products & Services | — | 2026-09-22 |
| [Megaport](https://thirdpartyindex.com/vendors/megaport.md) | Products & Services | — | 2026-09-22 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Products & Services | — | 2026-09-22 |
| [Mimecast](https://thirdpartyindex.com/vendors/mimecast.md) | Products & Services | — | 2026-09-22 |
| Motion Recruitment f/k/a Matrix Resources, Inc | Contractor Services | — | 2026-09-22 |
| Navisite | Products & Services | — | 2026-09-22 |
| [NetApp (includes CloudChekr)](https://thirdpartyindex.com/vendors/netapp.md) | Products & Services | — | 2026-09-22 |
| [NetSuite Oracle](https://thirdpartyindex.com/vendors/netsuite.md) | Internal Support | — | 2026-09-22 |
| Nodus ePay | Internal Support | — | 2026-09-22 |
| NTT Data / ITelligence Solutions | Products & Services | — | 2026-09-22 |
| [Nutanix](https://thirdpartyindex.com/vendors/nutanix.md) | Products & Services | — | 2026-09-22 |
| One Identity | Internal Support | — | 2026-09-22 |
| OnSolve | Internal Support | — | 2026-09-22 |
| Parameter Security | Products & Services | — | 2026-09-22 |
| Pramata | Internal Support | — | 2026-09-22 |
| Price Waterhouse Coopers (PWC) | Internal Support | — | 2026-09-22 |
| Prodapt | Contractor Services | — | 2026-09-22 |
| Project Insight | Internal Support | — | 2026-09-22 |
| [Proofpoint, Inc.](https://thirdpartyindex.com/vendors/proofpoint.md) | Internal Support | — | 2026-09-22 |
| [Pure Storage](https://thirdpartyindex.com/vendors/pure-storage.md) | Products & Services | — | 2026-09-22 |
| Rapid Collections | Internal Support | — | 2026-09-22 |
| [Red Hat, Inc.](https://thirdpartyindex.com/vendors/red-hat.md) | Products & Services | — | 2026-09-22 |
| [Schellman](https://thirdpartyindex.com/vendors/schellman.md) | Internal Support | — | 2026-09-22 |
| [ScienceLogic, Inc.](https://thirdpartyindex.com/vendors/sciencelogic.md) | Products & Services | — | 2026-09-22 |
| SDN Communications | Data Center | — | 2026-09-22 |
| SEI (Service Express Inc) | Internal Support | — | 2026-09-22 |
| [Seismic](https://thirdpartyindex.com/vendors/seismic.md) | Internal Support | — | 2026-09-22 |
| [ServiceNow](https://thirdpartyindex.com/vendors/servicenow.md) | Internal Support | — | 2026-09-22 |
| Silverback/Pinebreeze | Professional Services | — | 2026-09-22 |
| Splash Access | Internal Support | — | 2026-09-22 |
| TechPlan | Marketing | — | 2026-09-22 |
| TecTrade | Products & Services | — | 2026-09-22 |
| Terminus Software Inc | Marketing | — | 2026-09-22 |
| Thales e-Security, Inc. | Products & Services | — | 2026-09-22 |
| [Toggl](https://thirdpartyindex.com/vendors/toggl.md) | Internal Support | — | 2026-09-22 |
| Velocity (Navisite) | Products & Services | — | 2026-09-22 |
| Velosio LLC | Professional Services | — | 2026-09-22 |
| [Virtusa (Apparatus)](https://thirdpartyindex.com/vendors/virtusa.md) | Professional Services | — | 2026-09-22 |
| [VMWare, Inc.](https://thirdpartyindex.com/vendors/broadcom.md) | Products & Services | — | 2026-09-22 |
| [WP Engine](https://thirdpartyindex.com/vendors/wp-engine.md) | Marketing | — | 2026-09-22 |
| Xactly Corp | Internal Support | — | 2026-09-22 |
| [Zerto](https://thirdpartyindex.com/vendors/zerto.md) | Products & Services | — | 2026-09-22 |
| Zirrus One | Professional Services | — | 2026-09-22 |
| [Zoominfo/DiscoverOrg](https://thirdpartyindex.com/vendors/zoominfo.md) | Internal Support | — | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/3562)). CSV: https://thirdpartyindex.com/vendors/tierpoint/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 1 Type II, SOC 2 Type II, ISO/IEC 27001, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/3575))
- Claimed: HIPAA, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/3575))

## Web Technologies

TierPoint's homepage made 134 requests to 4 domains, and 1 service controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

1 third party by category: Video players 1 (Google Cloud). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (1)

- Google Cloud: 8 requests to gstatic.com, fonts.googleapis.com, youtube.com; YouTube

### First party (1)

- TierPoint: 126 requests to tierpoint.com; All in One SEO, All in One SEO Pack, Bootstrap 3.4.1, Cloudflare, GSAP 3.11.4, Google Font API, Google Maps, Google Tag Manager, HSTS, HTTP/3, MySQL, Open Graph, PHP, Popup Maker, Priority Hints, RSS, Slick, Swiper, WP Engine, WP Rocket 3.23.5.1, WordPress, imagesLoaded, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2, jsDelivr

1 tracked company loaded by the homepage is not in TierPoint's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [AHEAD](https://thirdpartyindex.com/vendors/ahead.md): Cloud Computing and Data Center IaaS
- [InMoment](https://thirdpartyindex.com/vendors/inmoment.md): Data hosting

## Incidents reported by TierPoint's subprocessors

Incidents reported in the last 30 days on their own status pages by 11 vendors TierPoint lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [Toggl](https://thirdpartyindex.com/vendors/toggl#status), which TierPoint lists as a subprocessor, reported Elevated API Errors (no impact stated)
- 2026-11-11: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported access.redhat.com Community and Discussions (no impact stated)
- 2026-11-11: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which TierPoint lists as a subprocessor, reported Boomi - Platform UI Degraded -Monitoring (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which TierPoint lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [ESET](https://thirdpartyindex.com/vendors/eset#status), which TierPoint lists as a subprocessor, reported ESET Protect | Error Accessing EDR Rules and EDR exclusions (minor)
- 2026-11-09: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which TierPoint lists as a subprocessor, reported Issues Affecting Customers on the ZA Grid (no impact stated)
- 2026-11-07: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which TierPoint lists as a subprocessor, reported Boomi Platform - Runtime UI Status - Degraded (minor)
- 2026-11-06: [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo#status), which TierPoint lists as a subprocessor, reported Chorus - Login and Call Recording (minor)
- 2026-11-06: [NetSuite](https://thirdpartyindex.com/vendors/netsuite#status), which TierPoint lists as a subprocessor, reported NetSuite Service | UK Newport (critical)
- 2026-11-05: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Docs.redhat.com - Intermittent performance degradation (major)
- 2026-11-05: [ESET](https://thirdpartyindex.com/vendors/eset#status), which TierPoint lists as a subprocessor, reported Intermittent Microsoft Entra ID SSO Login Issues – ESET PROTECT (minor)
- 2026-11-05: [Toggl](https://thirdpartyindex.com/vendors/toggl#status), which TierPoint lists as a subprocessor, reported Elevated API Errors (no impact stated)
- 2026-11-04: [Seismic](https://thirdpartyindex.com/vendors/seismic#status), which TierPoint lists as a subprocessor, reported Highspot AutoDocs failing to generate for AutoDocs+ customers (major)
- 2026-11-04: [Toggl](https://thirdpartyindex.com/vendors/toggl#status), which TierPoint lists as a subprocessor, reported Elevated API Errors (no impact stated)
- 2026-11-02: [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo#status), which TierPoint lists as a subprocessor, reported Chorus - MS Teams Call Recording (no impact stated)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which TierPoint lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-30: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported access.redhat.com - Community and Discussions (minor)
- 2026-10-30: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported VMware Cloud on AWS — Service Disruption in Bahrain Region (no impact stated)
- 2026-10-29: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported API errors (critical)
- 2026-10-29: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Red Hat Lightspeed Compliance Degraded Performance (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which TierPoint lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo#status), which TierPoint lists as a subprocessor, reported Neverbounce - Job Processing (minor)
- 2026-10-28: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which TierPoint lists as a subprocessor, reported Boomi - Platform UI and Public API Degraded - Resolved (minor)
- 2026-10-28: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported CloudSOC in US West Experiencing Degraded Performance (no impact stated)
- 2026-10-28: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported US West CASB Gateway Services Unavailable (no impact stated)
- 2026-10-28: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported Failures To Browse Isolated To Specific Domains - GILTA (no impact stated)
- 2026-10-26: [Seismic](https://thirdpartyindex.com/vendors/seismic#status), which TierPoint lists as a subprocessor, reported Learning Customers Intermittent 503 Error (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which TierPoint lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Seismic](https://thirdpartyindex.com/vendors/seismic#status), which TierPoint lists as a subprocessor, reported Investigating Reports of Degraded Performance (major)
- 2026-10-26: [Seismic](https://thirdpartyindex.com/vendors/seismic#status), which TierPoint lists as a subprocessor, reported Customers experienced issues loading content, including LiveDoc and data sources. (major)
- 2026-10-26: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Red Hat Connect Major Outage - Investigating (major)
- 2026-10-26: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which TierPoint lists as a subprocessor, reported Boomi - Platform UI and Public API - Resolved (no impact stated)
- 2026-10-24: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Quayio Is Facing Intermittent 500s Due to a Service Maintenance (major)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which TierPoint lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported access.redhat.com - Security Pages - CVE Outage (major)
- 2026-10-23: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported "access.redhat.com - Security Pages - CVE Outage (major)
- 2026-10-23: [Seismic](https://thirdpartyindex.com/vendors/seismic#status), which TierPoint lists as a subprocessor, reported DocCenter for tenants in West1 not loading (minor)
- 2026-10-23: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Homepage - Access.redhat.com Outage (minor)
- 2026-10-23: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which TierPoint lists as a subprocessor, reported SMS Delivery Issue - ZA (no impact stated)
- 2026-10-23: [Boomi, LP](https://thirdpartyindex.com/vendors/boomi-lp#status), which TierPoint lists as a subprocessor, reported Boomi - Platform UI and Public API Outage - Resolved (critical)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which TierPoint lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Registry Proxy Pull Performance is Degraded (major)
- 2026-10-21: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Multiple sites - SSO Outage (no impact stated)
- 2026-10-21: [NetSuite](https://thirdpartyindex.com/vendors/netsuite#status), which TierPoint lists as a subprocessor, reported NetSuite Email | Multiple Regions (major)
- 2026-10-21: [Toggl](https://thirdpartyindex.com/vendors/toggl#status), which TierPoint lists as a subprocessor, reported Elevated API Errors (no impact stated)
- 2026-10-20: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Intermittent pull failures in AU East (minor)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported New Configuration Propagation Delays (no impact stated)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported Web Isolation Degraded Performance in Europe Region (no impact stated)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported Degraded Performance in Europe Region (no impact stated)
- 2026-10-20: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported Performance issues in Europe Region (no impact stated)
- 2026-10-19: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Docs.redhat.com - Intermittent performance degradation (minor)
- 2026-10-17: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which TierPoint lists as a subprocessor, reported South Africa Region – Email Processing Delays and Service Access Issues (no impact stated)
- 2026-10-15: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported Web Isolation Connectivity Issue (no impact stated)
- 2026-10-14: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Ask Red Hat - Major Agent Update (major)
- 2026-10-14: [Mimecast](https://thirdpartyindex.com/vendors/mimecast#status), which TierPoint lists as a subprocessor, reported Degraded access to Mimecast Support Center (no impact stated)
- 2026-10-14: [Broadcom](https://thirdpartyindex.com/vendors/broadcom#status), which TierPoint lists as a subprocessor, reported Event Processing Delays in the US Region (no impact stated)
- 2026-10-14: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Docs.redhat.com - Outage Investigating (major)
- 2026-10-13: [Red Hat](https://thirdpartyindex.com/vendors/red-hat#status), which TierPoint lists as a subprocessor, reported Ask Red Hat - Model Upgrade (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/tierpoint

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api