# Tigris Data

Tigris Data declares [8 subprocessors](https://thirdpartyindex.com/vendors/tigris-data#subprocessors) in [its subprocessor list](https://trust.tigrisdata.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/6934)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Stripe](https://thirdpartyindex.com/vendors/stripe) and [Slack](https://thirdpartyindex.com/vendors/slack). No published changes since we first read it on 2026-09-23. [4 tracked vendors](https://thirdpartyindex.com/vendors/tigris-data#used-by) name Tigris Data as a subprocessor, including [Railway](https://thirdpartyindex.com/vendors/railway), [fal](https://thirdpartyindex.com/vendors/fal) and [Prisma](https://thirdpartyindex.com/vendors/prisma).

Tigris Data (tigrisdata.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/tigris-data
- Documents last verified: 2026-11-11
- Transparency rating: 90/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 77 within two hops, 359 within three; 4 tracked vendors rely on it directly, 38 within two hops, 335 within three
- Cite as: Tigris Data, Third Party Index, https://thirdpartyindex.com/vendors/tigris-data (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.tigrisdata.com/ | 2026-11-11 | 2026-09-23 |
| Subprocessor list | https://trust.tigrisdata.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-09-23 |
| Data processing addendum | https://www.tigrisdata.com/docs/legal/data-processing/ | 2026-11-11 | 2026-09-23 |
| Privacy policy | https://www.tigrisdata.com/docs/legal/privacy-policy/ | 2026-11-11 | 2026-09-23 |
| Terms | https://www.tigrisdata.com/docs/legal/service-terms/ | 2026-11-11 | 2026-09-23 |
| security.txt | https://www.tigrisdata.com/.well-known/security.txt | 2026-11-11 | 2026-10-28 |
| Status page | https://status.tigrisdata.com/ | 2026-11-11 | 2026-11-01 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Account management, backup storage, engineering support | Global | 2026-10-01 |
| [Equinix](https://thirdpartyindex.com/vendors/equinix.md) | Datacenter Provider | US | 2026-09-23 |
| [Fly.io](https://thirdpartyindex.com/vendors/fly-io.md) | Hosting Provider | Global | 2026-09-23 |
| [Loops.so](https://thirdpartyindex.com/vendors/astrodon-corp-loops.md) | Email communication | US | 2026-09-23 |
| [Oracle](https://thirdpartyindex.com/vendors/oracle.md) | Hosting Provider | Global | 2026-09-23 |
| [Plain](https://thirdpartyindex.com/vendors/plain.md) | Customer support communication | US | 2026-09-23 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Internal communication | US | 2026-09-23 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing | US | 2026-09-23 |

Read from ([evidence](https://thirdpartyindex.com/evidence/6934)). CSV: https://thirdpartyindex.com/vendors/tigris-data/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/6930))

## Web Technologies

Tigris Data's homepage made 54 requests to 3 domains, and 1 service controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

1 third party by category: Advertising 1 (usually detected as Advertising: X Corp.). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (1)

- X Corp.: 2 requests to t.co, twitter.com

### First party (1)

- Tigris Data: 52 requests to tigrisdata.com; HSTS, Next.js 15.5.28, Next.js App Router, Open Graph, Priority Hints, React, Vercel, Webpack

## Subprocessor of (4)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [fal](https://thirdpartyindex.com/vendors/fal.md): - Contact: security@tigrisdata.com - Address: Tigris Data Inc. 1250 Borregas Ave, #87, Sunnyvale, CA 94089 - Description: Data storage and processing; Data stor…
- [Prisma](https://thirdpartyindex.com/vendors/prisma.md): Data storage
- [Railway](https://thirdpartyindex.com/vendors/railway.md): Cloud Storage
- [Tuist](https://thirdpartyindex.com/vendors/tuist.md): Object storage; Object storage for build and test results, previews, test-sharding data and database backups. Customer remote cache data is not stored here.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 3 h 38 min
- Status page last read: 2026-11-12
- 2026-10-23: Partial outage and elevated errors in US East (major)
- 2026-10-22: Investigating performance issues (minor)
- 2026-08-13: Increased latencies in Tokyo (major)
- 2026-08-02: Increased error rates in San Jose (major)
- 2026-08-02: Outage in San Jose region (critical)
- 2026-07-30: Partial outage in US regions (major)
- 2026-07-28: Increased error rates in London (major)
- 2026-07-22: Increased latencies in Ashburn/IAD Region for users in AWS (minor)

## Incidents reported by Tigris Data's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Tigris Data lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported LAX region outage (critical)
- 2026-11-11: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Intermittent errors pushing images to Fly.io Registry (no impact stated)
- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Help Center errors (no impact stated)
- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Intermittent API errors on write actions (minor)
- 2026-11-06: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported IPv6 egress issues on a subset of IAD hosts (minor)
- 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Delays in incoming emails (minor)
- 2026-11-04: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Emergency network maintenance on a subset of hosts in ORD (minor)
- 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Some Sidekick requests failing (minor)
- 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor)
- 2026-11-02: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Elevated Machine start failures in ARN (minor)
- 2026-11-02: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Emergency maintenance in IAD (major)
- 2026-11-01: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Outbound IPv4 connectivity failures in ARN, JNB, and GRU (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Slow image pulls delaying Machine starts in IAD (minor)
- 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Reporting data delayed (minor)
- 2026-10-29: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Elevated Depot Failures (no impact stated)
- 2026-10-29: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Elevated issues with the Machines API (minor)
- 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major)
- 2026-10-29: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Creating WireGuard peers in ARN is currently broken (no impact stated)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Degraded AI features (minor)
- 2026-10-26: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Degraded networking to AWS IPs (no impact stated)
- 2026-10-26: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Packet loss in IAD (minor)
- 2026-10-25: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported MPGv2 IAD control plane is read-only (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Degraded Edge Performance (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Search results may be missing recent conversations (minor)
- 2026-10-20: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Capacity issues in GRU region (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-16: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Fly-metrics.net Grafana Dashboard Outage (major)
- 2026-10-16: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Platform Wide Rolling Host Reboots (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Elevated errors creating apps and managing secrets (minor)
- 2026-10-15: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Partial FRA network issues (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tigris Data lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tigris Data lists as a subprocessor, reported Delayed processing of some thread events (minor)
- 2026-10-13: [Fly.io](https://thirdpartyindex.com/vendors/fly-io#status), which Tigris Data lists as a subprocessor, reported Historical logs are currently delayed (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/tigris-data

## Security contact

From its security.txt (https://www.tigrisdata.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/170831)):

- Contact: mailto:security@tigrisdata.com
- Disclosure policy: https://www.tigrisdata.com/docs/legal/security-report/
- Languages: en
- Valid until 2027-10-26

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api