# Tines Tines declares [11 subprocessors](https://thirdpartyindex.com/vendors/tines#subprocessors) in [its subprocessor list](https://www.tines.com/sub-processors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/185163)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [6 tracked vendors](https://thirdpartyindex.com/vendors/tines#used-by) name Tines as a subprocessor, including [GitHub](https://thirdpartyindex.com/vendors/github), [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch) and [Webflow](https://thirdpartyindex.com/vendors/webflow). Tines (tines.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/tines - Documents last verified: 2026-11-11 - Transparency rating: 95/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 10 tracked vendors directly, 116 within two hops, 403 within three; 6 tracked vendors rely on it directly, 481 within two hops, 2223 within three - Cite as: Tines, Third Party Index, https://thirdpartyindex.com/vendors/tines (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.tines.com/ | 2026-11-11 | 2026-11-04 | | Subprocessor list | https://www.tines.com/sub-processors/ | 2026-11-11 | 2026-10-30 | | Data processing addendum | https://www.tines.com/dpa/ | 2026-11-11 | 2026-09-22 | | Privacy policy | https://www.tines.com/privacy/ | 2026-11-11 | 2026-09-22 | | Terms | https://www.tines.com/self-serve-subscription-terms/ | 2026-11-11 | 2026-09-22 | | Security page | https://www.tines.com/solutions/security/ | 2026-11-11 | 2026-11-06 | | security.txt | https://www.tines.com/.well-known/security.txt | 2026-11-11 | 2026-09-22 | | Status page | https://status.tines.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (11) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure and data | Customer-selected AWS region, typically one of: Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), or United States (Oregon, Ohio) | 2026-10-30 | | [AWS Bedrock](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Hosting AI models (Tines-hosted or customer models) | Customer-selected AWS region, typically one of: Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), or United States (Oregon, Ohio) | 2026-10-30 | | [Cloudflare Inc](https://thirdpartyindex.com/vendors/cloudflare.md) | Network infrastructure and secure tunnel routing | USA | 2026-09-22 | | [Google Cloud Platform (Google LLC)](https://thirdpartyindex.com/vendors/google-cloud.md) | Provision of cloud infrastructure services including hosting, storage and processing of customer analytics and usage data | United States | 2026-09-22 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | User database management, chatbot support | USA, Ireland | 2026-09-22 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI model processing and inference for automated workflows and natural language features | United States, Ireland, UK | 2026-09-22 | | [Plain](https://thirdpartyindex.com/vendors/plain.md) | Customer support / ticketing | USA, UK | 2026-09-22 | | [Salesforce (SFDC)](https://thirdpartyindex.com/vendors/salesforce.md) | CRM, pipeline management, lead scoring | USA, Germany, France, Japan | 2026-09-22 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehouse services | Ireland | 2026-09-22 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Consumption billing for Tines-hosted AI model | USA, Ireland | 2026-09-22 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer support and ticketing | USA, Ireland | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/185163)). CSV: https://thirdpartyindex.com/vendors/tines/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, SOC 2 Type I, ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 42001, TX-RAMP, CSA STAR ([evidence](https://thirdpartyindex.com/evidence/3326)) - Claimed: GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/3326)) ## Web Technologies Tines's homepage made 128 requests to 19 domains, and 11 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 11 third parties by category: Analytics 4 (LinkedIn, Meta; usually detected as Analytics: posthog, G2.com); Advertising 3 (Google Cloud, Influ2, Inc., Reddit, Inc.); Marketing automation 2 (HubSpot, 6Sense Insights, Inc.); Live chat 1 (reviewed: Intercom); Cookie compliance 1 (Cookiebot). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (11) - Google Cloud: 11 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - posthog: 5 requests to posthog.com - Cookiebot: 4 requests to cookiebot.com; Cookiebot 1 - HubSpot: 3 requests to hs-analytics.net, hs-banner.com, hs-scripts.com; HubSpot - Influ2, Inc.: 3 requests to influ2.com; Influ2 - Intercom: 3 requests to intercomcdn.com, intercom.io (its subprocessor list names it too) - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - 6Sense Insights, Inc.: 2 requests to 6sc.co; 6sense - G2.com: 2 requests to g2.com - Meta: 2 requests to facebook.net; Facebook Pixel 2.9.435 - Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads ### First party (1) - Tines: 88 requests to tines.com; HSTS, Intercom, Next.js 16.3.6, Next.js App Router, Open Graph, PostHog, Priority Hints, React, Turbopack, Vercel, Webpack, core-js 3.32.2 6 tracked companies loaded by the homepage are not in Tines's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (6) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Barracuda Networks](https://thirdpartyindex.com/vendors/barracuda-networks.md) - [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch.md): Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in all locations except the US, Canada, and Mexico); En… - [GitHub](https://thirdpartyindex.com/vendors/github.md): Security management - [Lattice](https://thirdpartyindex.com/vendors/lattice.md): Security automation - [Vendr](https://thirdpartyindex.com/vendors/vendr.md): Integration Platform - [Webflow](https://thirdpartyindex.com/vendors/webflow.md): Security automation ## Incidents reported by Tines's subprocessors Incidents reported in the last 30 days on their own status pages by 5 vendors Tines lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Help Center errors (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Intermittent API errors on write actions (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Tines lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Delays in incoming emails (minor) - 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Some Sidekick requests failing (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Tines lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Reporting data delayed (minor) - 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Degraded AI features (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Search results may be missing recent conversations (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Tines lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Tines lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Tines lists as a subprocessor, reported Delayed processing of some thread events (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tines lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Tines lists as a subprocessor, reported INC20000277 (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/tines ## Security contact From its security.txt (https://www.tines.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/3344)): - Contact: https://www.tines.com/security/ - Security jobs: https://www.tines.com/careers/ - Valid until 2027-01-01 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api