# Topaz Labs Topaz Labs declares [19 subprocessors](https://thirdpartyindex.com/vendors/topaz-labs#subprocessors) in [its subprocessor list](https://trust.topazlabs.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/53711)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). No published changes since we first read it on 2026-09-22. [1 tracked vendor](https://thirdpartyindex.com/vendors/topaz-labs#used-by), [Adobe](https://thirdpartyindex.com/vendors/adobe), names Topaz Labs as a subprocessor. Topaz Labs (topazlabs.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/topaz-labs - Documents last verified: 2026-11-11 - Transparency rating: 57/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 6/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 0/6 (unreachable); security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 0/8 (some unreachable this week) - Supply chain: relies on 17 tracked vendors directly, 128 within two hops, 408 within three; 1 tracked vendors rely on it directly, 44 within two hops, 182 within three - Cite as: Topaz Labs, Third Party Index, https://thirdpartyindex.com/vendors/topaz-labs (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.topazlabs.com/ | 2026-11-11 | 2026-11-08 | | Subprocessor list | https://trust.topazlabs.com/subprocessors | 2026-11-11 | 2026-10-06 | | Privacy policy (currently unreachable) | https://www.topazlabs.com/privacy/privacy-policy | 2026-11-01 | 2026-10-30 | | Terms | https://docs.topazlabs.com/sales-account-licensing/before-you-buy/terms | 2026-11-11 | 2026-09-22 | | Status page | https://status.topazlabs.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (19) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting And Storage Systems Provider | United States | 2026-09-28 | | [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Analytics | United States | 2026-09-28 | | [Apple](https://thirdpartyindex.com/vendors/apple.md) | Identity and Authentication (SSO) Services | United States | 2026-09-22 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Data Storage, Web Hosting | United States | 2026-09-28 | | [CoreWeave](https://thirdpartyindex.com/vendors/coreweave.md) | — | Cloud Compute Provider | 2026-09-28 | | Epic Servers | Hosting And Storage Systems Provider | United States | 2026-09-28 | | [Fal.ai](https://thirdpartyindex.com/vendors/fal.md) | Hosting and Storage Systems Provider | United States | 2026-09-28 | | [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Identity and Authentication (SSO) Services | United States | 2026-09-28 | | [Help Scout](https://thirdpartyindex.com/vendors/help-scout.md) | — | Customer Support & Ticketing | 2026-09-22 | | [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo.md) | Account Owner/Admin Marketing Communications | United States | 2026-09-28 | | [Lambda Labs](https://thirdpartyindex.com/vendors/lambda.md) | Hosting And Systems Storage Provider | United States | 2026-09-28 | | [Mandrill / Mailchimp](https://thirdpartyindex.com/vendors/mailchimp.md) | Transactional Emails for Products and Services Communications | United States | 2026-09-28 | | [Microsoft Clarity](https://thirdpartyindex.com/vendors/microsoft-clarity.md) | Web Application Analytics | United States | 2026-09-28 | | [RunPod](https://thirdpartyindex.com/vendors/runpod.md) | Cloud Compute Provider | United States | 2026-09-28 | | [Segment](https://thirdpartyindex.com/vendors/segment.md) | Analytics | United States | 2026-09-28 | | [Typeform](https://thirdpartyindex.com/vendors/typeform.md) | Form Building Services | United States | 2026-09-28 | | [Vast.ai](https://thirdpartyindex.com/vendors/vast-ai.md) | Hosting And Storage Systems Provider | United States | 2026-09-28 | | [WP Engine](https://thirdpartyindex.com/vendors/wp-engine.md) | Website Hosting | United States | 2026-09-28 | | Yotta Labs | Hosting And Storage Systems Provider | United States | 2026-09-28 | Read from ([evidence](https://thirdpartyindex.com/evidence/13115)). CSV: https://thirdpartyindex.com/vendors/topaz-labs/subprocessors.csv ## Web Technologies Topaz Labs's homepage made 330 requests to 32 domains, and 20 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 20 third parties by category: Analytics 7 (Amplitude, Clay, Meta, Northbeam; reviewed: Statsig; usually detected as Analytics: HubSpot, Cloudflare); Advertising 4 (Google Cloud, OpenAI, Microsoft, Reddit, Inc.); CDN 2 (UNPKG, jsDelivr); Marketing automation 1 (usually detected as Marketing automation: Adobe); Cookie compliance 1 (Cookiebot); Customer data platform 1 (Segment); Issue trackers 1 (Help Scout); JavaScript libraries 1 (Webflow); Reviews 1 (Trustpilot); Security 1 (usually detected as Security: Amazon Web Services). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (20) - Adobe: 159 requests to typekit.net - Webflow: 62 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1 - HubSpot: 24 requests to hsforms.com, hsforms.net, hubspot.net, hsappstatic.net - Google Cloud: 14 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com, ajax.googleapis.com, fonts.googleapis.com; DoubleClick Floodlight, Google Font API, Google Hosted Libraries, Google Tag Manager (its subprocessor list names it too) - Amplitude: 10 requests to amplitude.com; Amplitude (its subprocessor list names it too) - Segment: 6 requests to segment.com; Segment 1.84.3 (its subprocessor list names it too) - UNPKG: 6 requests to unpkg.com; Popper, Tippy.js 4, Unpkg - jsDelivr: 5 requests to jsdelivr.net; FancyBox 3.5.7, jsDelivr - Clay: 4 requests to claydar.com; Clay Web Intent - Cookiebot: 4 requests to cookiebot.com; Cookiebot 1 - Meta: 4 requests to facebook.net, facebook.com; Facebook Pixel 2.9.438 - OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel - Help Scout: 3 requests to helpscout.net; Help Scout (its subprocessor list names it too) - Microsoft: 3 requests to bing.com; Microsoft Advertising - Northbeam: 2 requests to northbeam.io; Northbeam - Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads - Amazon Web Services: 1 request to on.aws (its subprocessor list names it too) - Cloudflare: 1 request to cloudflare.com (its subprocessor list names it too) - Statsig: 1 request to featureassets.org - Trustpilot: 1 request to trustpilot.com; Trustpilot ### First party (1) - Topaz Labs: 14 requests to topazlabs.com; Adobe Fonts 1.21.0, Cloudflare, Cybot, Font Awesome 5.15.2, GSAP 3.15.0, Google Analytics, HTTP/3, HubSpot, Open Graph, PHP, Snowplow Analytics, Statsig 3.25.5, Swiper, Typekit 1.21.0, Webpack, cdnjs, core-js 3.32.2 10 tracked companies loaded by the homepage are not in Topaz Labs's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Adobe](https://thirdpartyindex.com/vendors/adobe.md) ## Service status Incidents it reported on its own status page. - Last 90 days: 4 reported incidents (2 major or critical, 0 minor, 2 with no impact stated) - Typical time to resolve: 2 h 13 min - Status page last read: 2026-11-12 - 2026-10-08: Web App and Cloud Rendering Disruption (no impact stated) - 2026-10-06: Model Download Issues (no impact stated) - 2026-09-04: Increased Queue Times (major) - 2026-09-01: Website 522 Errors (major) - 2026-07-27: High Queue Times (minor) - 2026-07-15: Licensing System Maintenance (major) - 2026-07-15: Increased Queue Times (minor) - 2026-06-11: Website Outage (major) ## Incidents reported by Topaz Labs's subprocessors Incidents reported in the last 30 days on their own status pages by 5 vendors Topaz Labs lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Lambda](https://thirdpartyindex.com/vendors/lambda#status), which Topaz Labs lists as a subprocessor, reported Service disruption in us-east-3 (no impact stated) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [CoreWeave](https://thirdpartyindex.com/vendors/coreweave#status), which Topaz Labs lists as a subprocessor, reported Storage Service Degradation (no impact stated) - 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported Session Replay capturing more sessions than configured (minor) - 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported Delayed S3 export (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo#status), which Topaz Labs lists as a subprocessor, reported Klaviyo app slowness (major) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [CoreWeave](https://thirdpartyindex.com/vendors/coreweave#status), which Topaz Labs lists as a subprocessor, reported Object Storage Service Degradation in US-EAST-04 (no impact stated) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-31: [Lambda](https://thirdpartyindex.com/vendors/lambda#status), which Topaz Labs lists as a subprocessor, reported lambda.ai Unreachable Due to DNS Issue (major) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo#status), which Topaz Labs lists as a subprocessor, reported Campaign Sending Delays (major) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Lambda](https://thirdpartyindex.com/vendors/lambda#status), which Topaz Labs lists as a subprocessor, reported Degraded instance launches and terminations in us-east-3 (no impact stated) - 2026-10-28: [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo#status), which Topaz Labs lists as a subprocessor, reported Elevated flow recipient skips (no impact stated) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported Data Ingestion Delays (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported Delayed/Blocked Event Delivery to Amazon Kinesis Destination (no impact stated) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo#status), which Topaz Labs lists as a subprocessor, reported Outbound Webhook Delays (major) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported Streaming to External Destinations Unavailable (no impact stated) - 2026-10-22: [CoreWeave](https://thirdpartyindex.com/vendors/coreweave#status), which Topaz Labs lists as a subprocessor, reported Facility power incident impacting services in US-EAST-15A (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported Amplitude Website Outage (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported Notice: Amplitude not impacted by recent PHP vulnerabilities (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported Export API returns 500 errors across multiple organizations (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo#status), which Topaz Labs lists as a subprocessor, reported Flow Sending Delays (major) - 2026-10-17: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported We are actively investigating an issue with our ingestion systems lagging (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [CoreWeave](https://thirdpartyindex.com/vendors/coreweave#status), which Topaz Labs lists as a subprocessor, reported Kubeconfig download failures (no impact stated) - 2026-10-13: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Topaz Labs lists as a subprocessor, reported Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme (no impact stated) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Topaz Labs lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/topaz-labs --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api