# TransferMate

TransferMate declares [10 subprocessors](https://thirdpartyindex.com/vendors/transfermate#subprocessors) in [its subprocessor list](https://www.transfermate.com/legal/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/16513)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Freshworks](https://thirdpartyindex.com/vendors/freshworks). No published changes since we first read it on 2026-09-21.

TransferMate (transfermate.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/transfermate
- Documents last verified: 2026-11-11
- Transparency rating: 64/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 6 tracked vendors directly, 45 within two hops, 203 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: TransferMate, Third Party Index, https://thirdpartyindex.com/vendors/transfermate (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.transfermate.com/legal/sub-processors | 2026-11-11 | 2026-09-29 |
| Privacy policy | https://www.transfermate.com/legal/privacy-policy | 2026-11-11 | 2026-09-29 |
| Terms | https://www.transfermate.com/legal/terms-and-conditions | 2026-11-11 | 2026-09-29 |
| Security page | https://www.transfermate.com/company/security | 2026-11-11 | 2026-11-10 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting services - website, API, CRM, backups | Dublin, Ireland and Frankfurt, Germany | 2026-09-27 |
| Comply Advantage | To assist with AML customer screening & monitoring. | Dublin, Ireland | 2026-09-27 |
| [Dun & Bradstreet](https://thirdpartyindex.com/vendors/dun-and-bradstreet.md) | To assist with performing due diligence on individuals and corporates. This system is used to search company information, including directors and ultimate beneficial owners, incorporation and financial information. | Dublin, Ireland | 2026-09-27 |
| Equifax | To assist with performing due diligence on individuals and corporate clients in Canada. This system is used to verify their existence against various source information | Ontario, Canada | 2026-09-27 |
| [Freshworks](https://thirdpartyindex.com/vendors/freshworks.md) | To assist with case management, sales pipeline and marketing. | Frankfurt, Germany | 2026-09-27 |
| [GB Group](https://thirdpartyindex.com/vendors/gbg.md) | To assist with performing due diligence and online verification of individuals ID's, date of birth and address. | Chester, United Kingdom | 2026-09-27 |
| [M365](https://thirdpartyindex.com/vendors/microsoft.md) | Email services | Dublin, Ireland and Amsterdam, The Netherlands | 2026-09-27 |
| Onfido | To assist with performing due diligence on individuals and corporates - document checks and facial similarity checks. | Dublin, Ireland | 2026-09-27 |
| Vivox.ai | To assist with core compliance activities such as AML, adverse media and sanctions screening, KYC / KYB onboarding and periodic reviews | Dublin, Ireland | 2026-09-27 |
| [Worldpay](https://thirdpartyindex.com/vendors/worldpay.md) | Credit card processing. | London, United Kingdom | 2026-09-27 |

Read from ([evidence](https://thirdpartyindex.com/evidence/1466)). CSV: https://thirdpartyindex.com/vendors/transfermate/subprocessors.csv

## Web Technologies

TransferMate's homepage made 193 requests to 14 domains, and 8 services controlled by another company. Loaded on 2026-10-12 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

8 third parties by category: CDN 2 (jsDelivr, jQuery); Tag managers 1 (Google Cloud); Live chat 1 (usually detected as Live chat: Freshworks); Cookie compliance 1 (Cookiebot); Issue trackers 1 (Sentry); JavaScript libraries 1 (Webflow); Video players 1 (Wistia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (8)

- Webflow: 134 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1
- Google Cloud: 17 requests to gstatic.com, fonts.googleapis.com, ajax.googleapis.com, googletagmanager.com; Google Font API, Google Hosted Libraries, Google Tag Manager
- Wistia: 17 requests to wistia.com; Wistia
- jsDelivr: 9 requests to jsdelivr.net; jsDelivr
- Freshworks: 7 requests to freshsales.io, myfreshworks.com (its subprocessor list names it too)
- Cookiebot: 5 requests to cookiebot.com; Cookiebot 1
- Sentry: 1 request to sentry-cdn.com; Sentry 9.6.1
- jQuery: 1 request to jquery.com; jQuery CDN, jQuery UI 1.14.0

### First party (1)

- TransferMate: 2 requests to transfermate.com; Cloudflare, Cybot, HSTS, HTTP/3, LottieFiles, Open Graph, Webpack, core-js 3.19.0

5 tracked companies loaded by the homepage are not in TransferMate's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by TransferMate's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor TransferMate lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-11-10: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0723468 - Cardinal - 3D Secure Authentication (no impact stated)
- 2026-11-09: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0721732 - We are investigating issues with Authorization & Payments for Amex on the WPG platform (no impact stated)
- 2026-11-08: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0721351 - Mastercard Debit (Maestro) network issue is resolved. (no impact stated)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0719188 We are aware of an incident affecting payments processing through the Alternative Payment Method (APM) – eps. (minor)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0719027 - Worldwide Payment Gateway (WPG) - Mastercard and Visa dual-branded Carte Bancaire (minor)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0718854 - Worldwide Payment Gateway (WPG) (minor)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0718658 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-11-05: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0718460 - We are aware of potential issues with a Third Party (minor)
- 2026-11-04: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0716317 - GPPaaS PayPal Direct - Funding Delay (minor)
- 2026-11-03: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0716051 - 3D Secure is resolved. (no impact stated)
- 2026-11-03: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0716043 - We have resolved issues with Acquiring Services (no impact stated)
- 2026-11-03: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0714904 - We have resolved issues with Acquiring Services (no impact stated)
- 2026-11-03: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0714904 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-11-02: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0714252 - We are investigating potential issues with Portals & Reporting (minor)
- 2026-11-01: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0713314 - We are aware of potential issues with a Third Party (minor)
- 2026-11-01: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0713069 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-11-01: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0712171 - We are aware of potential issues with a Third Party (minor)
- 2026-10-30: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0710790 - We are investigating potential issues with payment refunds. (minor)
- 2026-10-29: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0709613 - WPG - Maintenance Extended - Degradation of service (minor)
- 2026-10-28: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0708391 - Biller Solutions - We are investigating issues with Authorization & Payments (minor)
- 2026-10-28: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0708124 - We are investigating issues with Authorization & Payments (minor)
- 2026-10-27: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0707045 - We are investigating issues with Authorization & Payments (minor)
- 2026-10-27: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0706364 - Credit/Debit Network - Accel (TRA1) is resolved. (minor)
- 2026-10-27: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0706364 - Credit/Debit Network - Accel (TRA1) is resolved. (no impact stated)
- 2026-10-26: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0705799 - We are investigating issues with Authorization & Payments (minor)
- 2026-10-26: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0705478 - We are investigating issues with Visa Authorizations & Payments on the Worldpay Core Processing platform. (minor)
- 2026-10-25: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0703844 - We are aware of potential issues with a Third Party (minor)
- 2026-10-24: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0703356 - We are aware of potential issues with a Third Party (minor)
- 2026-10-22: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0701242 (no impact stated)
- 2026-10-21: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0699356 - iQ - Functionality (minor)
- 2026-10-20: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0697981 - Electronic Fund Transfer Point of Sale (EFT POS) - Transaction Authorisations (no impact stated)
- 2026-10-20: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0697249 - We are aware of potential issues with a Third Party (minor)
- 2026-10-19: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0696692 - We are aware of potential issues with a Third Party (minor)
- 2026-10-19: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0695951 - We have resolved issues with Worldpay Core Processing (RAFT) transaction Authorizations. (no impact stated)
- 2026-10-18: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0694689 - Latin American (LatAm) - Transaction Authorisations - Prosa (no impact stated)
- 2026-10-17: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0693317 Integrated Payments - Express - MercuryPay (no impact stated)
- 2026-10-17: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0692779 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-10-17: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0692392 There was an increase in Mastercard payout processing failures on the Worldwide Payment Gateway platform. (no impact stated)
- 2026-10-15: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0690885 - Conduent Network - Electronic Benefit Transfer (EBT) & Women, Infants, and Children (WIC) (minor)
- 2026-10-15: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0690781 Credit/Debit Network - Mastercard Debit (no impact stated)
- 2026-10-15: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported Electronic Benefit Transfer (EBT) & Women, Infants, and Children (WIC) - Conduent - Multiple States (no impact stated)
- 2026-10-15: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0690017 - We have resolved issues with Authorization & Payments. (no impact stated)
- 2026-10-14: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0689911 - Latin American (LatAm) - Transaction Authorisations - Prosa (no impact stated)
- 2026-10-14: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0689569 - Latin American (LatAm) Acquiring - Transaction Authorizations - Prosa (no impact stated)
- 2026-10-14: [Worldpay](https://thirdpartyindex.com/vendors/worldpay#status), which TransferMate lists as a subprocessor, reported INC0689284 - eCommerce (VAP) iQ - Reporting (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/transfermate

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
