# Trengo

Trengo (trengo.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/trengo
- Documents last verified: 2026-10-03
- Transparency rating: 69/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 16 tracked vendors directly, 148 within two hops, 405 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Trengo, Third Party Index, https://thirdpartyindex.com/vendors/trengo (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://trengo.com/terms-and-conditions#subprocessors | 2026-10-03 | 2026-10-03 |
| Privacy policy | https://trengo.com/privacy-statement | 2026-10-03 | 2026-10-03 |
| Terms | https://trengo.com/terms-and-conditions | 2026-10-03 | 2026-10-03 |
| Security page | https://trengo.com/security | 2026-10-03 | 2026-10-03 |
| Status page | https://status.trengo.com/ | 2026-10-03 | 2026-10-03 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Algolia](https://thirdpartyindex.com/vendors/algolia.md) | Help Center Search Provider | US | 2026-10-03 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Hosting | Frankfurt, Europe | 2026-10-03 |
| [APIdeck](https://thirdpartyindex.com/vendors/apideck.md) | Integrations provider; Product Analytics & Service Improvement | EU | 2026-10-03 |
| [CloudConvert](https://thirdpartyindex.com/vendors/cloudconvert.md) | Audio processing | EU | 2026-10-03 |
| [Cloudflare. Inc](https://thirdpartyindex.com/vendors/cloudflare.md) | Traffic Optimization, DNS, DDoS mitigation | Local | 2026-10-03 |
| [ElasticSearch B.V.](https://thirdpartyindex.com/vendors/elasticsearch.md) | Cloud Hosting | Frankfurt, Europe | 2026-10-03 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Helpmate, Journeys | EU | 2026-10-03 |
| [Langsmith](https://thirdpartyindex.com/vendors/langchain.md) | Trengo AI | EU | 2026-10-03 |
| [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Email Notifications Delivery | EU | 2026-10-03 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Forwarding Email Channel Receiving, Offline Chat Email receiving | US | 2026-10-03 |
| [Nylas](https://thirdpartyindex.com/vendors/nylas.md) | Forwarding Email Channel Receiving | EU | 2026-10-03 |
| [OneSignal](https://thirdpartyindex.com/vendors/onesignal.md) | Mobile Push Notification Service | US | 2026-10-03 |
| [Open AI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Trengo AI | US | 2026-10-03 |
| [Planetscale](https://thirdpartyindex.com/vendors/planetscale.md) | Cloud Hosting | Frankfurt, Europe | 2026-10-03 |
| [Pusher](https://thirdpartyindex.com/vendors/pusher.md) | Realtime Notification Service | EU | 2026-10-03 |
| [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md) | Voice provider | US | 2026-10-03 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Voice Provider | EU | 2026-10-03 |

Read from ([evidence](https://thirdpartyindex.com/evidence/36759)). CSV: https://thirdpartyindex.com/vendors/trengo/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api