# Tropic

Tropic declares [16 subprocessors](https://thirdpartyindex.com/vendors/tropicapp-io#subprocessors) in [its subprocessor list](https://www.tropicapp.io/legal/subprocessors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/235625)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-08. [2 tracked vendors](https://thirdpartyindex.com/vendors/tropicapp-io#used-by) name Tropic as a subprocessor, including [nylas](https://thirdpartyindex.com/vendors/nylas) and [Omnea](https://thirdpartyindex.com/vendors/omnea).

Tropic (tropicapp.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/tropicapp-io
- Documents last verified: 2026-11-12
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 16 tracked vendors directly, 106 within two hops, 378 within three; 2 tracked vendors rely on it directly, 35 within two hops, 218 within three
- Cite as: Tropic, Third Party Index, https://thirdpartyindex.com/vendors/tropicapp-io (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.tropicapp.io/ | 2026-11-12 | 2026-11-08 |
| Subprocessor list | https://www.tropicapp.io/legal/subprocessors | 2026-11-12 | 2026-11-08 |
| Privacy policy | https://www.tropicapp.io/legal/privacy-policy | 2026-11-12 | 2026-11-08 |
| Status page | https://status.tropicapp.io/ | 2026-11-12 | 2026-11-12 |

## Subprocessors (16)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting and infrastructure | US | 2026-11-08 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Application performance monitoring, infrastructure and network monitoring, and error capturing | US | 2026-11-08 |
| [Dropbox, Inc.](https://thirdpartyindex.com/vendors/dropbox.md) | Data storage and secure data transfer | US | 2026-11-08 |
| [Elasticsearch B.V](https://thirdpartyindex.com/vendors/elasticsearch.md) | Search and indexing | US | 2026-11-08 |
| [Fivetran, Inc.](https://thirdpartyindex.com/vendors/fivetran.md) | Data pipeline and ETL | US | 2026-11-08 |
| [Gong.io, Inc.](https://thirdpartyindex.com/vendors/gong.md) | Analytics for video calls | US | 2026-11-08 |
| [Google Cloud Platform (Google LLC)](https://thirdpartyindex.com/vendors/google-cloud.md) | Hosting and infrastructure, internal document storage, secure data transfer | US | 2026-11-08 |
| [Omni Analytics, Inc.](https://thirdpartyindex.com/vendors/omni.md) | In-app dashboards and reports | US | 2026-11-08 |
| [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Document processing, Tropic copilot | US | 2026-11-08 |
| [Postmark (AC PM, LLC)](https://thirdpartyindex.com/vendors/postmark.md) | Email service provider | US | 2026-11-08 |
| [Sentry (Functional Software, Inc. d/b/a Sentry)](https://thirdpartyindex.com/vendors/sentry.md) | Debugging and support tool used for error reporting | US | 2026-11-08 |
| [Sigma Computing, Inc.](https://thirdpartyindex.com/vendors/sigma.md) | Analytics of application data | US | 2026-11-08 |
| [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Support and communication | US | 2026-11-08 |
| [Workato, Inc.](https://thirdpartyindex.com/vendors/workato.md) | Workflow automation | US | 2026-11-08 |
| [Zapier, Inc.](https://thirdpartyindex.com/vendors/zapier.md) | Workflow automation | US | 2026-11-08 |
| [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Video conferencing | US | 2026-11-08 |

Read from ([evidence](https://thirdpartyindex.com/evidence/235625)). CSV: https://thirdpartyindex.com/vendors/tropicapp-io/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 1 Type II, SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/235619))

## Web Technologies

Tropic's homepage made 210 requests to 40 domains, 15 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

15 third parties by category: Analytics 6 (HubSpot, G2.com, LinkedIn, Cloudflare, Hotjar, ZoomInfo); Advertising 4 (Google Cloud, Reddit, Inc., X Corp.; usually detected as Advertising: Xandr); Marketing automation 1 (6Sense Insights, Inc.); Live chat 1 (Qualified.com, Inc.); A/B Testing 1 (Webflow); CDN 1 (jsDelivr); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (15)

- Webflow: 75 requests to website-files.com, intellimize.co, d3e54v103j8qbb.cloudfront.net; Intellimize, Webflow 1.6.0, jQuery 3.5.1
- Qualified.com, Inc.: 35 requests to qualified.com; Qualified
- Google Cloud: 24 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com, fonts.googleapis.com, ajax.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Font API, Google Hosted Libraries, Google Tag Manager (its subprocessor list names it too)
- HubSpot: 21 requests to hsforms.com, hubspot.com, hsappstatic.net, hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.net, hubapi.com, hubspotusercontent-na1.net; HubSpot, HubSpot Analytics
- 6Sense Insights, Inc.: 20 requests to 6sc.co, 6sense.com; 6sense
- Reddit, Inc.: 12 requests to reddit.com, redditstatic.com; Reddit Ads
- X Corp.: 5 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads
- G2.com: 3 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- jsDelivr: 3 requests to jsdelivr.net; jsDelivr
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Hotjar: 1 request to hotjar.com; Hotjar
- Sentry: 1 request to sentry.io (its subprocessor list names it too)
- Xandr: 1 request to adnxs.com
- ZoomInfo: 1 request to zoominfo.com; Zoominfo

### Unknown (1)

Domains not identified yet: hubspotonwebflow.com

### First party (1)

- Tropic: 2 requests to tropicapp.io; Cloudflare, HSTS, HTTP/3, Linkedin Ads, Open Graph, Priority Hints, Sentry, Swiper, Webflow Ecommerce, Webpack

9 tracked companies loaded by the homepage are not in Tropic's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [nylas](https://thirdpartyindex.com/vendors/nylas.md): Procurement
- [Omnea](https://thirdpartyindex.com/vendors/omnea.md): Price benchmarking and supplier intelligence, including generating benchmarking insights.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported in the last 12 months
- 2026-05-19: Elevated errors affecting the web application (critical)

## Incidents reported by Tropic's subprocessors

Incidents reported in the last 30 days on their own status pages by 10 vendors Tropic lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor)
- 2026-11-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-07: [Sigma](https://thirdpartyindex.com/vendors/sigma#status), which Tropic lists as a subprocessor, reported Degraded performance in AWS US-WEST-2 hosted organizations (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Tropic lists as a subprocessor, reported Delays in activity data (no impact stated)
- 2026-11-05: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Tropic lists as a subprocessor, reported API Platform Performance Degradation (minor)
- 2026-11-05: [Sigma](https://thirdpartyindex.com/vendors/sigma#status), which Tropic lists as a subprocessor, reported Service degradation in GCP-US-hosted organizations (no impact stated)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Chat with Sales temporarily unavailable (no impact stated)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Tropic lists as a subprocessor, reported Delays processing Inbound messages (no impact stated)
- 2026-11-04: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Tropic lists as a subprocessor, reported mOLTP PrivateLink connectivity issue (major)
- 2026-11-03: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Delayed or failed template recommendations and template setup (no impact stated)
- 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported "Chat with Sales" page not loading (no impact stated)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Tropic lists as a subprocessor, reported Webhooks Performance Degradation (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-29: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Discord integration issues (no impact stated)
- 2026-10-29: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Tropic lists as a subprocessor, reported Intermittent errors in knowledge base search (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Tropic lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor)
- 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Tropic lists as a subprocessor, reported Slower page loading in US East (minor)
- 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Tropic lists as a subprocessor, reported Azure AI endpoints failing for customers hosted in Azure East US 2 (minor)
- 2026-10-27: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Tropic lists as a subprocessor, reported SMS codes for two-factor authentication may not arrive (no impact stated)
- 2026-10-27: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Tropic lists as a subprocessor, reported Issue with Genie Conversation History and AIRO Chats (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Tropic lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor)
- 2026-10-23: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Connection errors affecting Salesforce Pardot Zaps (major)
- 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Tropic lists as a subprocessor, reported Elastic Support Portal is unavailable (major)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Security updates in progress for third-party software components (no impact stated)
- 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Assessment of recently reported PHP vulnerabilities (no impact stated)
- 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Tropic lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Delayed real-time updates in Zapier Tables (no impact stated)
- 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Upstream errors with the BambooHR integration (no impact stated)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Tropic lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Tropic lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major)
- 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Tropic lists as a subprocessor, reported Genie and AIRO Not Responding in Workato UI (no impact stated)
- 2026-10-20: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Tropic lists as a subprocessor, reported Log Processing Service Degradation (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Tropic lists as a subprocessor, reported Outage Detected (critical)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated)
- 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor)
- 2026-10-16: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Tropic lists as a subprocessor, reported Errors in AI by Workato Analyze text action (minor)
- 2026-10-16: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Errors publishing Zaps from Guided Templates with app approvals enabled (major)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Tropic lists as a subprocessor, reported Reports of Omni failing to load (no impact stated)
- 2026-10-14: [Workato](https://thirdpartyindex.com/vendors/workato#status), which Tropic lists as a subprocessor, reported Issues with AI by Workato (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Permission errors affecting shared Forms, Canvas, and Tables (no impact stated)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated)
- 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Tropic lists as a subprocessor, reported Zoom Team Chat App connection failure (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Tropic lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Tropic lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor)
- 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Tropic lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/tropicapp-io

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
