# TrueLearn

TrueLearn (truelearn.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/truelearn
- Documents last verified: 2026-10-01
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 13 tracked vendors directly, 87 within two hops, 270 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: TrueLearn, Third Party Index, https://thirdpartyindex.com/vendors/truelearn (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.truelearn.com/ | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://trust.truelearn.com/subprocessors | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://truelearn.com/privacy/ | 2026-10-01 | 2026-10-01 |
| Terms | https://truelearn.com/terms/ | 2026-10-01 | 2026-10-01 |
| Status page | https://status.truelearn.com/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (14)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure hosting | US | 2026-10-01 |
| [AvaTax](https://thirdpartyindex.com/vendors/avalara.md) | Tax calculation & compliance | US | 2026-10-01 |
| [Elastic](https://thirdpartyindex.com/vendors/elasticsearch.md) | Search and indexing services | US | 2026-10-01 |
| [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Data synchronization and integration services | US | 2026-10-01 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Analytics and tag management | US | 2026-10-01 |
| Heartland | Payment processing | US | 2026-10-01 |
| [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature management and platform optimization | US | 2026-10-01 |
| [Looker](https://thirdpartyindex.com/vendors/looker.md) | Data visualization platform | US | 2026-10-01 |
| [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | Data analytics | US | 2026-10-01 |
| [Osano](https://thirdpartyindex.com/vendors/osano.md) | Consent management and privacy compliance services | US | 2026-10-01 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | Product analytics and in-app user communications | US | 2026-10-01 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer engagement and support enablement | US | 2026-10-01 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehouse | US | 2026-10-01 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Finance and payments | US | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/29819)). CSV: https://thirdpartyindex.com/vendors/truelearn/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, TX-RAMP ([evidence](https://thirdpartyindex.com/evidence/29822))

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 35 min
- Status page last read: 2026-10-01
- 2026-09-24: Site Performance Issue (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api