# TrueVault

TrueVault (truevault.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/truevault
- Documents last verified: 2026-09-30
- Transparency rating: 76/100 (how much it publishes, not how secure it is)
- Cite as: TrueVault, Third Party Index, https://thirdpartyindex.com/vendors/truevault (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.truevault.com/legal/dpa#subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.truevault.com/legal/dpa | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://privacy.truevault.com/ | 2026-09-30 | 2026-09-30 |
| Terms | https://www.truevault.com/legal/terms | 2026-09-30 | 2026-09-30 |
| Status page | https://status.truevault.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure Hosting | United States | 2026-09-30 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | Cybersecurity | United States | 2026-09-30 |
| [HelpScout](https://thirdpartyindex.com/vendors/help-scout.md) | Customer Support | United States | 2026-09-30 |
| [HotJar](https://thirdpartyindex.com/vendors/hotjar.md) | Product Analytics | United States | 2026-09-30 |
| [Nylas](https://thirdpartyindex.com/vendors/nylas.md) | Email Service | United States | 2026-09-30 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Bug and Performance Monitoring | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/19842)). CSV: https://thirdpartyindex.com/vendors/truevault/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 1 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api