# Tuple

Tuple (tuple.app): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/tuple
- Documents last verified: 2026-10-01
- Transparency rating: 78/100 (how much it publishes, not how secure it is)
- Cite as: Tuple, Third Party Index, https://thirdpartyindex.com/vendors/tuple (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://tuple.app/subprocessors | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://tuple.app/privacy | 2026-10-01 | 2026-10-01 |
| Terms | https://tuple.app/terms | 2026-10-01 | 2026-10-01 |
| Security page | https://tuple.app/security | 2026-10-01 | 2026-10-01 |
| security.txt | https://tuple.app/.well-known/security.txt | 2026-10-01 | 2026-10-01 |
| Status page | https://status.tuple.app/ | 2026-10-01 | 2026-10-01 |
| Security advisories | https://tuple.app/bug-bounty | 2026-10-01 | 2026-10-01 |

## Subprocessors (14)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | App hosting (ECS, S3, CloudFront), Signaling (ECS, ELB), and logs/metrics (CloudWatch) | United States and European Union | 2026-10-01 |
| [BetterStack](https://thirdpartyindex.com/vendors/better-stack.md) | App logs and call metrics | European Union | 2026-10-01 |
| ChartMogul | Revenue Analytics | EU | 2026-10-01 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | TURN | — | 2026-10-01 |
| [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | Email campaigns for onboarding and app updates | United States | 2026-10-01 |
| Evergreen Support | Support queue assistance | — | 2026-10-01 |
| [Firebase](https://thirdpartyindex.com/vendors/firebase.md) | macOS app crash reporting | United States | 2026-10-01 |
| [HelpScout](https://thirdpartyindex.com/vendors/help-scout.md) | Support portal to communicate with customers | United States | 2026-10-01 |
| [MixPanel](https://thirdpartyindex.com/vendors/mixpanel.md) | User and Team usage and analytics | United States | 2026-10-01 |
| Notion | Company documentation and notes | — | 2026-10-01 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Product Analytics | United States | 2026-10-01 |
| [Postmark](https://thirdpartyindex.com/vendors/postmark.md) | Transactional application email | United States | 2026-10-01 |
| [Segment](https://thirdpartyindex.com/vendors/segment.md) | Event data routing | United States | 2026-10-01 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Linux app crash notification | United States | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/26101)). CSV: https://thirdpartyindex.com/vendors/tuple/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- 2026-01-07: Slow Requests (minor)

## Security contact

From its security.txt (https://tuple.app/.well-known/security.txt):

- Contact: mailto:security@tuple.app
- Disclosure policy: https://tuple.app/bug-bounty

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api