# Twilio Twilio declares [32 subprocessors](https://thirdpartyindex.com/vendors/twilio#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://www.twilio.com/en-us/legal/sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/166034)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [614 tracked vendors](https://thirdpartyindex.com/vendors/twilio#used-by) name Twilio as a subprocessor, including [Stripe](https://thirdpartyindex.com/vendors/stripe), [Anthropic](https://thirdpartyindex.com/vendors/anthropic) and [HubSpot](https://thirdpartyindex.com/vendors/hubspot). Twilio (twilio.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/twilio - Documents last verified: 2026-11-11 - Category: communications - Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8 - Companies part of it: [Segment](https://thirdpartyindex.com/vendors/segment), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid) - Supply chain: relies on 27 tracked vendors directly, 225 within two hops, 580 within three; 614 tracked vendors rely on it directly, 2587 within two hops, 2866 within three - Cite as: Twilio, Third Party Index, https://thirdpartyindex.com/vendors/twilio (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://www.twilio.com/en-us/trust-center | 2026-11-11 | 2026-09-21 | | Subprocessor list | https://www.twilio.com/en-us/legal/sub-processors | 2026-11-11 | 2026-10-27 | | Privacy policy | https://www.twilio.com/en-us/legal/privacy | 2026-11-11 | 2026-11-05 | | Terms | https://www.twilio.com/en-us/legal/tos | 2026-11-11 | 2026-09-21 | | Security page | https://www.twilio.com/en-us/security | 2026-11-11 | 2026-09-21 | | Status page | https://status.twilio.com/ | 2026-11-11 | 2026-11-11 | | Security advisories | https://www.twilio.com/en-us/security/vulnerability-disclosure-program | 2026-11-11 | 2026-09-21 | ## Subprocessors (32) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Adaptive Mobile (ENEA) | Adaptive Mobile (ENEA) enforces message safety, spam filtering, threat detection and abuse prevention for specific Twilio Products and Services | USA | 2026-09-21 | | [Amazon Bedrock](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Amazon Bedrock provide AI functionality including LLM models for specific Twilio Products and Services | USA | 2026-09-21 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Anthropic provides AI functionality including LLM models for specific Twilio Products and Services | USA | 2026-09-21 | | [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AWS Provide core cloud hosting and data storage infrastructure for specific Twilio Products and Services; AWS executes automated text-to-speech conversion, speech recognition, and natural language text processing for specific Twilio Products and Services; AWS provides automation and storage services for marketing campaigns for specific Twilio Products and Services; AWS provides streaming and interactive video functionality for Twilio Products and Services; AWS route and transmit emails for specific Twilio Products and Services | USA; USA\*; USA\*, EU, AU; USA; EU | 2026-10-10 | | [Clickhouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Clickhouse provide hosting and data storage infrastructure for specific Twilio Products and Services | USA; EU | 2026-10-10 | | [DataBank](https://thirdpartyindex.com/vendors/databank.md) | Hosting services and storage. | North America | 2026-09-21 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Datadog monitors of platform security and system health for specific Twilio Products and Services | USA | 2026-09-21 | | [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services | USA | 2026-09-21 | | [Digital Realty](https://thirdpartyindex.com/vendors/digital-realty.md) | Hosting services and storage. | North America / EU | 2026-09-21 | | DVELP/Sabio | DVELP/Sabio provides integration connectivity to customer Google CCAI instances for specific Twilio Products and Services | UK (provision of the services), Belgium, Finland, Germany, Netherlands, and Poland (data persistence/backups) | 2026-09-21 | | [Elastic](https://thirdpartyindex.com/vendors/elasticsearch.md) | Elastic provides support system indexing, search query optimisation, and operational log analytics for specific Twilio Products and Services | USA | 2026-09-21 | | [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Services | EU; USA | 2026-10-27 | | [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Fivetran automates data synchronisation between operational systems for internal business reporting for specific Twilio Products and Services | USA | 2026-09-21 | | [GoodData Corporation](https://thirdpartyindex.com/vendors/gooddata.md) | GoodData Corporation delivers data analytics, custom reporting dashboards, and business intelligence visualisation as enabled by customers for specific Twilio Products and Services | USA | 2026-09-21 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Google provides database storage, compute resources, and query processing for specific Twilio Products and Services; Google transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services | USA or EU (Zurich & London) as selected by Customers; USA\* | 2026-09-21 | | Google RCS | Google RCS delivers inbound and outbound authentication messages for specific Twilio Products and Services | Asia: Taiwan, Japan, Singapore; Chile,; Ireland, Netherlands, Denmark, Finland, Belgium, | 2026-09-22 | | [Hex](https://thirdpartyindex.com/vendors/hex.md) | Hex provides internal business intelligence, data visualization, and collaborative analytics for specific Twilio Products and Services | USA | 2026-09-21 | | [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md) | Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services | USA | 2026-09-21 | | [Lakera](https://thirdpartyindex.com/vendors/lakera.md) | Lakera AI provides security monitoring, data leakage prevention, and real-time threat detection within automated workflows for specific Twilio Products and Services | USA | 2026-09-21 | | [Lumen](https://thirdpartyindex.com/vendors/lumen.md) | Hosting services and storage. | North America | 2026-09-21 | | [Meta](https://thirdpartyindex.com/vendors/meta.md) | Meta Routes, transmits and delivers messages for specific Twilio Products and Services | USA | 2026-09-21 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Microsoft Azure Transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services; Microsoft Azure provides AI functionality including Large Language Models for specific Twilio Products and Services | USA; USA; EU | 2026-10-27 | | [Mintlify](https://thirdpartyindex.com/vendors/mintlify.md) | Mintlify provides service documentation management for specific Twilio Products and Services | USA | 2026-09-21 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services | USA | 2026-09-21 | | [Plain](https://thirdpartyindex.com/vendors/plain.md) | Plain Manages multi-channel customer support communication and service ticket resolution for specific Twilio Products and Services | UK | 2026-09-21 | | [Postmark](https://thirdpartyindex.com/vendors/postmark.md) | Postmark Routes, transmits, and delivers of outbound email communications for specific Twilio Products and Services | USA | 2026-09-21 | | [Sinch](https://thirdpartyindex.com/vendors/sinch.md) | Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services | USA | 2026-09-21 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services | USA | 2026-09-21 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Snowflake Manages campaign data storage and executes email marketing automation for specific Twilio Products and Services; Snowflake provides data warehousing and data storage services for specific Twilio Products and Services | USA | 2026-09-21 | | [Svix](https://thirdpartyindex.com/vendors/svix.md) | Svix delivers real-time system alerts and notifications for specific Twilio Products and Services | USA | 2026-09-21 | | [Temporal Cloud](https://thirdpartyindex.com/vendors/temporal.md) | Temporal Cloud schedules and executes the customer defined workflows for specific Twilio Products and Services | USA | 2026-09-21 | | VoiceBase | VoiceBase transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services | USA | 2026-09-21 | Read from ([evidence](https://thirdpartyindex.com/evidence/141)). CSV: https://thirdpartyindex.com/vendors/twilio/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 5. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (1) - Twilio Inc. (USA\*) ## Security program What TWILIO INC's Form 10-K for fiscal 2025, filed Feb 24, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1447669/000144766926000021/0001447669-26-000021-index.htm). - Led by: Chief Information Security Officer - Leader's experience: 20+ years - Board oversight: Audit Committee - Frameworks named: SOC 2, PCI DSS - Practices named: Incident response plan, Tabletop exercises, Penetration testing, Vulnerability management, Threat intelligence, Security training - Engages outside assessors or consultants - Reviews its suppliers' security - Says no cybersecurity incident has materially affected it ## Web Technologies Twilio's homepage made 354 requests to 47 domains, 23 services controlled by another company, and 3 domains not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 23 third parties by category: Advertising 7 (Google Cloud, Microsoft, StackAdapt, OpenAI, Reddit, Inc., LY Corporation; usually detected as Advertising: Xandr); Analytics 5 (LinkedIn, Meta, ZoomInfo, Cloudflare; usually detected as Analytics: Wingify); Marketing automation 3 (6Sense Insights, Inc., Adobe, Salesloft); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (TrustArc); CDN 1 (jsDelivr); Accessibility 1 (Silktide); Affiliate programs 1 (reviewed: TUNE, Inc.); Issue trackers 1 (Sentry); SEO 1 (InLinks Optimization LTD); Video players 1 (Wistia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (23) - Google Cloud: 52 requests to google.com, doubleclick.net, googletagmanager.com, googleadservices.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Qualified.com, Inc.: 38 requests to qualified.com; Qualified - Wistia: 32 requests to wistia.com, wistia.net; Wistia - 6Sense Insights, Inc.: 22 requests to 6sc.co, 6sense.com; 6sense - Adobe: 9 requests to demdex.net, marketo.net, adobedtm.com, everesttech.net, mktoresp.com, omtrdc.net, rum.hlx.page; Marketo - Microsoft: 8 requests to bing.com, bing.net; Microsoft Advertising (its subprocessor list names it too) - StackAdapt: 8 requests to stackadapt.com; StackAdapt - TrustArc: 7 requests to trustarc.com; TrustArc - LinkedIn: 4 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 4 requests to facebook.com, facebook.net; Facebook Pixel 2.9.433 (its subprocessor list names it too) - OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Salesloft: 3 requests to salesloft.com; Salesloft - Wingify: 3 requests to visualwebsiteoptimizer.com - ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo - InLinks Optimization LTD: 2 requests to jscloud.net; InLinks - LY Corporation: 2 requests to yahoo.co.jp, yimg.jp; Yahoo! JAPAN Ads - Sentry: 2 requests to sentry-cdn.com, sentry.io; Sentry 9.6.1 - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights - Silktide: 1 request to silktide.com; Silktide - TUNE, Inc.: 1 request to go2cloud.org - Xandr: 1 request to adnxs.com - jsDelivr: 1 request to jsdelivr.net; jsDelivr ### Affiliates (1) - Segment: 12 requests to segment.com, segment.io; Segment 1.84.3 ### Unknown (3) Domains not identified yet: web-demo-multi-product-site.vercel.app, powerrobotflower.com, slim02.jp ### First party (1) - Twilio: 81 requests to twilio.com; Adobe Audience Manager, Adobe Experience Manager, Adobe Experience Platform Identity Service, Adobe Experience Platform Launch, Adobe Target 2.11.7, Algolia, Amazon CloudFront, Amazon Web Services, HSTS, Java, Open Graph, PWA, Prism, Yahoo Advertising, ZURB Foundation, core-js 3.32.2, jQuery 1.12.4 12 tracked companies loaded by the homepage are not in Twilio's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (614) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [15Five](https://thirdpartyindex.com/vendors/15five.md) - [1mind](https://thirdpartyindex.com/vendors/1mind.md): Twilio is used as Data Importer’s cloud communications provider for enabling messaging, voice, video, and other customer communication workflows through progr… - [Abnormal AI](https://thirdpartyindex.com/vendors/abnormal-ai.md): Transactional communication delivery services - [Abode](https://thirdpartyindex.com/vendors/abode.md): SMS Delivery - [Abstract Security](https://thirdpartyindex.com/vendors/abstract-security.md): Transactional email delivery - [Acai Travel](https://thirdpartyindex.com/vendors/acai-travel.md) - [Accelevents Event Platform](https://thirdpartyindex.com/vendors/accelevents-event-platform.md): Twilio has an API for issuing phone number, sending SMS, and receiving SMS. - [Act Security](https://thirdpartyindex.com/vendors/act-security.md): Communication and Collaboration - [Action1](https://thirdpartyindex.com/vendors/action1.md): EU, UK, and International Call Metadata and CDRs - [Actionstep](https://thirdpartyindex.com/vendors/actionstep.md): Communications provider; Provides SMS services - [Ada Support](https://thirdpartyindex.com/vendors/ada-support.md): Two-Factor Authentication, Telephone calls, call recording, messaging processing and distribution for the SMS, WhatsApp and Facebook Messenger channels - [Adaptive Security](https://thirdpartyindex.com/vendors/adaptive-security.md): SMS and voice communication services. - [Adobe](https://thirdpartyindex.com/vendors/adobe.md): Twilio provides multi-factor authentication services allowing users to receive SMS messages and phone calls to verify their login information. Twilio’s Segmen… - [AfterShip](https://thirdpartyindex.com/vendors/aftership.md): SMS Notification - [Agilysys](https://thirdpartyindex.com/vendors/agilysys.md) - [AirCall](https://thirdpartyindex.com/vendors/aircall.md): Twilio provides services that allow switching calls between the PSTN and VoIP environment. Every call made via Aircall is transmitted to Twilio.; Voice transmis… - [Airship](https://thirdpartyindex.com/vendors/airship.md): SMS/MMS delivery provider - [AIRSLATE](https://thirdpartyindex.com/vendors/airslate.md): Phone Calls and Text Messages Communication - [Airtable](https://thirdpartyindex.com/vendors/airtable.md): Two-factor authentication - [Airwallex US](https://thirdpartyindex.com/vendors/airwallex-us.md): Customer Communications (SMS and Email); SMS/MMS and notification delivery for 2FA, onboarding, risk and transaction alerts Email provider for user notification… - [Alation](https://thirdpartyindex.com/vendors/alation.md): Send emails about the services - [AlertMedia](https://thirdpartyindex.com/vendors/alertmedia.md): AlertMedia customer communication services (email, SMS, voice, etc.) - [All Quiet](https://thirdpartyindex.com/vendors/all-quiet.md): Telecommunication - [AllClients](https://thirdpartyindex.com/vendors/allclients.md): Telephony Services - [AllCode](https://thirdpartyindex.com/vendors/allcode.md): Messaging, voice, communications APIs, and customer communications - [AlphaSense](https://thirdpartyindex.com/vendors/alphasense.md): Cloud communications provider supporting calling functionality for Call Services - [Altvia](https://thirdpartyindex.com/vendors/altvia.md): Texting of Share Secure Two-Factor Authentication Codes - [Amplemarket](https://thirdpartyindex.com/vendors/amplemarket.md): Engineering; Used for making and receiving voice phone calls - [Anaconda](https://thirdpartyindex.com/vendors/anaconda.md): Bot protections and authentication - [ANFA MERIDIAN](https://thirdpartyindex.com/vendors/anfa-meridian.md) - [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md): Analytics, email/SMS communications; Products: All Products except Claude for Government - [Apica](https://thirdpartyindex.com/vendors/apica.md): Integration for alerting - [APIVoid](https://thirdpartyindex.com/vendors/apivoid.md) - [Apiway](https://thirdpartyindex.com/vendors/apiway.md): Programmable SMS - [Apollo](https://thirdpartyindex.com/vendors/apollo.md) - [AppDirect](https://thirdpartyindex.com/vendors/appdirect.md) - [ArborXR](https://thirdpartyindex.com/vendors/arborxr.md): Email Delivery - [Arcade](https://thirdpartyindex.com/vendors/arcade.md): Business operations; Collection and routing of viewer analytics events from published Arcade demos and videos.; Data and analytics; Transactional email delivery… - [Archie](https://thirdpartyindex.com/vendors/archie.md): Transactional email sending - [Arctic Wolf](https://thirdpartyindex.com/vendors/arctic-wolf.md): Email transactions - [Armis](https://thirdpartyindex.com/vendors/armis.md): Notifications emails alerts to users. - [Artera](https://thirdpartyindex.com/vendors/artera.md) - [Ascendo](https://thirdpartyindex.com/vendors/ascendo.md): Communications platform for SMS, voice, and customer outreach, plus transactional and notification email delivery via SendGrid - [Ashby](https://thirdpartyindex.com/vendors/ashby.md): Notifications - [Aspose](https://thirdpartyindex.com/vendors/aspose.md): Telephony Provider - [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai.md): Authentication, authorization, security; Provides authentication, authorization and security to customers using the dashboard; Identity platform used to develop… - [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md): Communications technology provider for product notifications; Data analytics service - [Atomicwork](https://thirdpartyindex.com/vendors/atomicwork.md): Collaboration & Productivity - [Audienceview](https://thirdpartyindex.com/vendors/audienceview.md): Email sending service; Email services - [Auditoria.AI](https://thirdpartyindex.com/vendors/auditoria-ai.md): Messaging infrastructure services - [Automox](https://thirdpartyindex.com/vendors/automox.md) - [Auvik](https://thirdpartyindex.com/vendors/auvik.md): Communication services - [Avalara](https://thirdpartyindex.com/vendors/avalara.md): Customer data infrastructure platform - [AVEVA](https://thirdpartyindex.com/vendors/aveva.md) - [Avoma](https://thirdpartyindex.com/vendors/avoma.md): Cloud Providers - [Axcient](https://thirdpartyindex.com/vendors/axcient.md): SMS - [Axero](https://thirdpartyindex.com/vendors/axero.md): SMS integration - [b.well Connected Health](https://thirdpartyindex.com/vendors/b-well-connected-health.md): Communication - [Backblaze](https://thirdpartyindex.com/vendors/backblaze.md): A service used by Backblaze as a SMS provider for EU customer verification. - [Barracuda Networks](https://thirdpartyindex.com/vendors/barracuda-networks.md) - [Beamery](https://thirdpartyindex.com/vendors/beamery.md): Twilio - SMS messaging services. Sendgrid - Email campaign functionality. - [Beonic](https://thirdpartyindex.com/vendors/beonic.md) - [BetterCloud](https://thirdpartyindex.com/vendors/bettercloud.md): Customer Support; \[Website\]( Sends application texts/SMS for customer configured alerts. - [Betterworks](https://thirdpartyindex.com/vendors/betterworks.md): Cloud-based communications platform used to send email notifications to customers.; Cloud-based customer data platform used to manage the customer data pipeline… - [Bindplane](https://thirdpartyindex.com/vendors/bindplane.md): Product analytics and usage event routing - [Binti](https://thirdpartyindex.com/vendors/binti.md): MFA SMS provider; Services provider for secure SMS MFA transmission - [BioRender](https://thirdpartyindex.com/vendors/biorender.md) - [Bird](https://thirdpartyindex.com/vendors/bird.md): Recorded dial-in, SMS, Phone number verification - [BirdEye](https://thirdpartyindex.com/vendors/birdeye.md) - [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket.md): Communications technology provider for product notifications; Data analytics service - [Bites](https://thirdpartyindex.com/vendors/bites.md): Two-factor authentication, one-time passcodes, transactional communications - [BitPay](https://thirdpartyindex.com/vendors/bitpay.md): Marketing Campaigns - [Bitwarden](https://thirdpartyindex.com/vendors/bitwarden.md): Email service provider - [Blackbaud](https://thirdpartyindex.com/vendors/blackbaud.md) - [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): Messaging/SMS - [Blinq](https://thirdpartyindex.com/vendors/blinq.md) - [Blissbook](https://thirdpartyindex.com/vendors/blissbook.md): Transactional SMS - [Blitzz](https://thirdpartyindex.com/vendors/blitzz.md): Real-time communication provider. Powers WebRTC video, SMS, and WhatsApp messaging within the Blitzz application. - [Bloomreach](https://thirdpartyindex.com/vendors/bloomreach.md) - [BoldSign](https://thirdpartyindex.com/vendors/boldsign.md): Cloud Communications Platform; Sending text messages and phone calls on behalf of the SaaS provider - [Boost.ai](https://thirdpartyindex.com/vendors/boost-ai.md): For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US.; Provides… - [Botdoc](https://thirdpartyindex.com/vendors/botdoc.md): Service used to send text messages to users. - [BounceBan](https://thirdpartyindex.com/vendors/bounceban.md): Cloud communications platform as a service including two factor authentication and user support - [Braze](https://thirdpartyindex.com/vendors/braze.md): Email delivery provider (via SendGrid) and Mobile United Messages delivery provider. - [BrightHire](https://thirdpartyindex.com/vendors/brighthire.md): Cloud communications platform - [BrightLocal](https://thirdpartyindex.com/vendors/brightlocal.md): SMS sending service - [Buildkite](https://thirdpartyindex.com/vendors/buildkite.md): Communications APIs for SMS, voice, video, and messaging; Notification and alerting services for critical events - [Bullhorn](https://thirdpartyindex.com/vendors/bullhorn.md): SMS services - [Buttondown](https://thirdpartyindex.com/vendors/buttondown.md): Communication APIs and messaging services - [Cachee](https://thirdpartyindex.com/vendors/cachee.md): SMS delivery for OTP verification codes - [Cal.com](https://thirdpartyindex.com/vendors/cal-com.md) - [Calendly.com](https://thirdpartyindex.com/vendors/calendly-com.md): SMS provider and domain-based message authentication, reporting and conformance - [Calilio](https://thirdpartyindex.com/vendors/calilio.md) - [CallHippo](https://thirdpartyindex.com/vendors/callhippo.md): Provides Telephony - [CallRail](https://thirdpartyindex.com/vendors/callrail.md): Provide call and text message communications through the CallRail platform via the publicly-switched telephone network (PTSN) and the CallRail in-browser softph… - [CallTrackingMetrics](https://thirdpartyindex.com/vendors/calltrackingmetrics.md): Answering machine detection; Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and… - [Capacity](https://thirdpartyindex.com/vendors/capacity.md): Delivers programmable SMS, MMS, and voice communications enabling real-time customer engagement across Scheduling, AI Agents and Outbound Campaigns. \*Optional s… - [Capsule CRM](https://thirdpartyindex.com/vendors/capsule-crm.md): Cloud email service provider used for some system emails sent by Capsule to customers - [Carta](https://thirdpartyindex.com/vendors/carta.md): Platform for text messages used for 2FA and for transactional emails (via the Twilio company SendGrid). - [Cartesia](https://thirdpartyindex.com/vendors/cartesia.md): Engineering; Twilio is a cloud communications platform, to support voice agents as part of our general availability offering. It enables us to manage customer i… - [CARTO](https://thirdpartyindex.com/vendors/carto.md): management of customer communications, alerts - [Caspio](https://thirdpartyindex.com/vendors/caspio.md): Twilio is engaged as a subprocessor to facilitate communication services, including the delivery of SMS messages,and other messaging functions that are integral… - [Catapult Sports](https://thirdpartyindex.com/vendors/catapult-sports.md): Email delivery; Product analysis - [Cavalry](https://thirdpartyindex.com/vendors/cavalry.md) - [Centerfuze](https://thirdpartyindex.com/vendors/centerfuze.md): Messaging Services - [ChargeBee](https://thirdpartyindex.com/vendors/chargebee.md): Email delivery service provider: It is used for sending email communications from within the product. - [Chartbeat](https://thirdpartyindex.com/vendors/chartbeat.md): Provides two factor authentication; SMS Message notification service for Chartbeat customers. - [Chatbase.co](https://thirdpartyindex.com/vendors/chatbase-co.md): Telecommunications - [Checkr](https://thirdpartyindex.com/vendors/checkr.md): Customer Communication - [Chronus](https://thirdpartyindex.com/vendors/chronus.md) - [Ciptex](https://thirdpartyindex.com/vendors/ciptex.md): Communication Provider providing services and storage - [Civic Roundtable](https://thirdpartyindex.com/vendors/civic-roundtable.md): Notifications; Sends SMS notifications. - [Clarity](https://thirdpartyindex.com/vendors/clarity.md) - [ClayHR](https://thirdpartyindex.com/vendors/clayhr.md): Communications technoloy provider - [ClearMash](https://thirdpartyindex.com/vendors/clearmash.md): Communications technology provider for product notifications - [Clerk](https://thirdpartyindex.com/vendors/clerk.md): Twilio - SMS / Voice Sendgrid - email delivery - [Clerk Chat](https://thirdpartyindex.com/vendors/clerk-chat.md) - [Clever](https://thirdpartyindex.com/vendors/clever.md): MFA service via SMS and voice calls - [CleverTap](https://thirdpartyindex.com/vendors/clevertap.md): Digital Advertising Tech - [Clickagy](https://thirdpartyindex.com/vendors/clickagy.md): SMS notification provider for 2 Factor Authentication - [ClickUp™](https://thirdpartyindex.com/vendors/clickuptm.md): Two-factor authentication codes - [Close](https://thirdpartyindex.com/vendors/close.md): Telephony and SMS services - [Cloud4Wi](https://thirdpartyindex.com/vendors/cloud4wi.md): SMS Service, for global destinations - [CloudZone](https://thirdpartyindex.com/vendors/cloudzone.md): Voice and SMS telephony — provisions mobile and landline phone numbers and routes calls/messages for customer communications - [Cloutly](https://thirdpartyindex.com/vendors/cloutly.md): SMS delivery and inbound SMS replies - [CoachAccountable](https://thirdpartyindex.com/vendors/coachaccountable.md): SMS sending & receiving - [Cognite AS](https://thirdpartyindex.com/vendors/cognite-as.md): Applies to robotic services only. Used for relaying video streams from robots to InRobot users. - [CoinGecko](https://thirdpartyindex.com/vendors/coingecko.md) - [Cometly](https://thirdpartyindex.com/vendors/cometly.md): Facilitates email and call tracking services, including system notifications, password resets, and other communications. Processes names, emails, and phone numb… - [Comm100](https://thirdpartyindex.com/vendors/comm100.md): Audio/Video Chat; Voice Chat - [CompanyCam](https://thirdpartyindex.com/vendors/companycam.md) - [Confirm](https://thirdpartyindex.com/vendors/confirm.md) - [Conga](https://thirdpartyindex.com/vendors/conga.md): Communication Functions - [ConnectWise](https://thirdpartyindex.com/vendors/connectwise.md): SMS; SMS (x360Portal and x360Sync) - [Contentsquare](https://thirdpartyindex.com/vendors/contentsquare.md): Data hosting - [Contractbook](https://thirdpartyindex.com/vendors/contractbook.md): Twilio is an SMS service that Contractbook utilises to send verification and signature codes. - [Convertr](https://thirdpartyindex.com/vendors/convertr.md): Data Provision; Data provider - SMS and Email validation services - [CoreView](https://thirdpartyindex.com/vendors/coreview.md): Transmission, collection: Email communication - [Courier](https://thirdpartyindex.com/vendors/courier.md): Analytics - [Cradle](https://thirdpartyindex.com/vendors/cradle.md): Voice calling, call recording, SMS, WhatsApp - [CRM Messaging](https://thirdpartyindex.com/vendors/crm-messaging.md): SMS & voice messaging delivery, number management - [Crosschq](https://thirdpartyindex.com/vendors/crosschq.md): Twilio’s platform provides the APIs that Crosschq uses to send emails and SMS messages to users. In addition, we use Twilio’s Segment.io product to assist i… - [CTM](https://thirdpartyindex.com/vendors/ctm.md): Answering machine detection; Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and… - [Culture Amp](https://thirdpartyindex.com/vendors/culture-amp.md): Twilio is a cloud-based communications platform that enables Culture Amp to deliver automated messages and notifications via SMS and email. The platform facilit… - [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md): Customer Communications\* - [Cyberbit](https://thirdpartyindex.com/vendors/cyberbit.md): messaging Application error tracking and; operational messaging; operational messaging Application error tracking - [Cyware](https://thirdpartyindex.com/vendors/cyware.md): Customer Communications - [Daily](https://thirdpartyindex.com/vendors/daily.md): Network traversal - [Databox](https://thirdpartyindex.com/vendors/databox.md): Cloud communications platform used to send transactional SMS messages to users, including notifications and verification codes. - [Databricks](https://thirdpartyindex.com/vendors/databricks.md): Provide customer communications, including in-product messaging and email. - [Datadog](https://thirdpartyindex.com/vendors/datadog.md): Communication services - [DataForSEO](https://thirdpartyindex.com/vendors/dataforseo.md) - [Datarails](https://thirdpartyindex.com/vendors/datarails.md): Email delivery and inbound email processing for customer communications and integrations - [DebugBear](https://thirdpartyindex.com/vendors/debugbear.md): Email provider - [Decagon](https://thirdpartyindex.com/vendors/decagon.md): Telecommunication infrastructure and call routing services; Telecommunications - [Delinea](https://thirdpartyindex.com/vendors/delinea.md): Authentication; Messaging; Optional SMS service for MFA; Optional feature supporting customer notifications and messages - [Deltek](https://thirdpartyindex.com/vendors/deltek.md): Outgoing email SMTP feature (Customer configurable) - [Descope](https://thirdpartyindex.com/vendors/descope.md): Customer Engagement Platform - [Descript](https://thirdpartyindex.com/vendors/descript.md) - [Deskpro](https://thirdpartyindex.com/vendors/deskpro.md): VoIP Platform Server Location: Global Website: https://www.twilio.com/ - [Devolutions](https://thirdpartyindex.com/vendors/devolutions.md): Multi-factor authentication - [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Route platform event data, send transactional and bulk email notifications, and support SMS and voice MFA - [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean.md): Security services - [DocHub](https://thirdpartyindex.com/vendors/dochub.md): Phone Calls and Text Messages Communication - [DocuSeal](https://thirdpartyindex.com/vendors/docuseal.md): Customer Service - [Docusign](https://thirdpartyindex.com/vendors/docusign.md): Email address verification (Basic) - [DoiT](https://thirdpartyindex.com/vendors/doit.md): Cloud communications platform for voice, SMS, and messaging APIs - [Domo](https://thirdpartyindex.com/vendors/domo.md): Messaging, notification, and communication delivery services - [Double](https://thirdpartyindex.com/vendors/double.md): Two-factor authentication codes - [Drata](https://thirdpartyindex.com/vendors/drata.md): \[Drata and SafeBase\] Twilio (dba Segment) provides a customer data platform (CDP) that enables the collection, cleansing, and routing of customer data to variou… - [Dropbox Sign](https://thirdpartyindex.com/vendors/dropbox-sign.md): Mobile Messaging - [Duda](https://thirdpartyindex.com/vendors/duda-co.md): Communications API - [Duo Security](https://thirdpartyindex.com/vendors/duo-security.md): Telephone and SMS for authentication - [Duocircle](https://thirdpartyindex.com/vendors/duocircle.md) - [Dust](https://thirdpartyindex.com/vendors/dust.md): Transactional email delivery provider (platform notifications) - [EAB](https://thirdpartyindex.com/vendors/eab.md): Email delivery platform; SMS provider; Voice programming provider - [EasyLlama](https://thirdpartyindex.com/vendors/easyllama.md): Transactional messaging - [Edgescan](https://thirdpartyindex.com/vendors/edgescan.md) - [Edmentum](https://thirdpartyindex.com/vendors/edmentum.md): At customer's election, when Add On Features are included in the subscription and if the customer elects to allow students to do virtual interviews using voice … - [EdSights](https://thirdpartyindex.com/vendors/edsights.md): Products: Admit, Retain; SMS Communications - [Eightfold AI](https://thirdpartyindex.com/vendors/eightfold-ai.md): Customer communications, including in-product messaging and SMS - [Element](https://thirdpartyindex.com/vendors/element.md) - [Elementary Data](https://thirdpartyindex.com/vendors/elementary-data.md): Transactional email delivery and SMS for multi-factor authentication - [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md): Communications; Twilio provides communication APIs for sending messages. Service provides MFA with SMS integration. SMS based 2FA is no longer possible for user… - [Employ Intelligence](https://thirdpartyindex.com/vendors/employ-intelligence.md): SMS/MMS text messaging service - [Employment Hero](https://thirdpartyindex.com/vendors/employment-hero.md): IT; Processing Activity: Programmable SMS and communication services for customer interactions and notifications. GDPR Transfer Mechanism: Standard Contractual … - [Enboarder](https://thirdpartyindex.com/vendors/enboarder.md) - [Envoy](https://thirdpartyindex.com/vendors/envoy.md): Transactional notifications - [eSign](https://thirdpartyindex.com/vendors/esign.md) - [Ethnio](https://thirdpartyindex.com/vendors/ethnio.md): Scheduling text reminders & calls - [Ethos](https://thirdpartyindex.com/vendors/ethos.md): SMS and WhatsApp messaging services - [Everbridge](https://thirdpartyindex.com/vendors/everbridge.md): communication delivery, under the DBA SparkPost Inbound integrations, email notifications (SendGrid), voice conferencing, and SMS services - [EverTrue](https://thirdpartyindex.com/vendors/evertrue.md): SMS messaging / Telephony service - [Expensify](https://thirdpartyindex.com/vendors/expensify.md): Communication Provider; Core Product - [Expo](https://thirdpartyindex.com/vendors/expo.md): Sending SMS messages to customers - [FacilityOS](https://thirdpartyindex.com/vendors/facilityos.md): SMS and Voice services, delivering Service-related notifications for non-EU customers. - [fal](https://thirdpartyindex.com/vendors/fal.md): - Contact: DPO@twilio.com - Address: 101 Spear St 5th floor, San Francisco, CA 94105 - Description: Marketing Email/SMS Communications; Marketing Email/SMS Comm… - [FareHarbor](https://thirdpartyindex.com/vendors/fareharbor.md): We use Twilio to send SMS messages if you instruct us to do so. - [Fastmail](https://thirdpartyindex.com/vendors/fastmail.md): Multi-factor authentication - [FE fundinfo](https://thirdpartyindex.com/vendors/fe-fundinfo.md) - [Fenix Commerce](https://thirdpartyindex.com/vendors/fenix-commerce.md): Order Status Email and SMS Notifications - [FICO](https://thirdpartyindex.com/vendors/fico.md): Application to person (“A2P”) messaging, voice services, and information relating to phone numbers required for CCS such as number, carrier type and sim swa… - [Figma](https://thirdpartyindex.com/vendors/figma.md): Data analytics; Identity management - [Filevine](https://thirdpartyindex.com/vendors/filevine.md): Texting provider - [Findmyshift](https://thirdpartyindex.com/vendors/findmyshift.md): Customer support, SMS message delivery - [FireTail](https://thirdpartyindex.com/vendors/firetail.md): Telephony and email communications - [Flowmailer](https://thirdpartyindex.com/vendors/flowmailer.md): Delivery of emails and/or SMS as part of Hive’s integrated broadcast platform; Telecom service provider for SMS messages - [Flybits](https://thirdpartyindex.com/vendors/flybits.md) - [Flywire](https://thirdpartyindex.com/vendors/flywire.md): Application used to send SMS notifications - [Forethought Technologies](https://thirdpartyindex.com/vendors/forethought-technologies.md) - [Formative](https://thirdpartyindex.com/vendors/formative.md): Customer Engagement Platform - [Forsta](https://thirdpartyindex.com/vendors/forsta.md): Email Client (SendGrid) - [Fountain](https://thirdpartyindex.com/vendors/fountain.md): Initiate, receive and manage messaging and calls - [FrankieOne](https://thirdpartyindex.com/vendors/frankieone.md): SMS Messaging - [FreeBusy](https://thirdpartyindex.com/vendors/freebusy.md): SMS delivery - [Freshworks](https://thirdpartyindex.com/vendors/freshworks.md): Twilio provides a platform to programmatically initiate and receive calls and SMS through Freshcaller.; Twilio provides a platform to programmatically initiate … - [Fundraise Up](https://thirdpartyindex.com/vendors/fundraise-up.md): SMS delivery to donors and supporters - [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software.md): Email Service Provider - [Gatsby Events](https://thirdpartyindex.com/vendors/gatsby.md): SMS - [Geckoboard](https://thirdpartyindex.com/vendors/geckoboard.md): Email service provider - [Gem](https://thirdpartyindex.com/vendors/gem.md): For messaging services - cloud communications platform - [Genesys](https://thirdpartyindex.com/vendors/genesys.md) - [Genetec](https://thirdpartyindex.com/vendors/genetec.md): communications (SMS) technology provider; email service provider, provides scalable Application Programming Interface (API) used to send email notifications to … - [Genspark](https://thirdpartyindex.com/vendors/genspark.md): email, SMS, phone communications - [Girikon AI](https://thirdpartyindex.com/vendors/girikon-ai.md): CTI integration, voice calling, SMS delivery, IVR, call recording - [GitHub](https://thirdpartyindex.com/vendors/github.md): SMS notification provider for 2 Factor Authentication - [GiveCampus](https://thirdpartyindex.com/vendors/givecampus.md): Cloud communications platform as a service (e.g., email and SMS/MMS) - [Givecloud](https://thirdpartyindex.com/vendors/givecloud.md): Local and toll-free phone numbers: For Text2Give services, with webhook integrations to our platform for SMS messaging - [Glean](https://thirdpartyindex.com/vendors/glean.md): Communication Services - [Gmelius](https://thirdpartyindex.com/vendors/gmelius.md): Transactional email delivery - [GoDaddy](https://thirdpartyindex.com/vendors/godaddy.md): SSL Certificates. - [Goldcast](https://thirdpartyindex.com/vendors/goldcast.md): SMS Text Messages - [Gong](https://thirdpartyindex.com/vendors/gong.md): VOIP and text message notifications - [Gorgias](https://thirdpartyindex.com/vendors/gorgias.md): Voice functionality and SMS - [Granola](https://thirdpartyindex.com/vendors/granola.md): Operations & Support; Purpose of processing – Telephony connectivity for the in-product calling feature. Hosting location – United States Entity address –… - [Grata](https://thirdpartyindex.com/vendors/grata.md): Cloud-based communication services; SMS for Multi-Factor Authentication - [Greenhouse](https://thirdpartyindex.com/vendors/greenhouse.md): Two-factor authentication and email delivery system - [Groq](https://thirdpartyindex.com/vendors/groq.md): Identity intermediary; Provides datastore for identity records and attributes - [Gryphon](https://thirdpartyindex.com/vendors/gryphon.md): Secondary SIP carrier and Hosted SMTP Service - [GuestTix](https://thirdpartyindex.com/vendors/guesttix.md): SMS/RCS delivery - [Haiilo](https://thirdpartyindex.com/vendors/haiilo.md): Email sending/Delivery service; \[Haiilo Align & Haiilo Amplify add-on\] Twilio serves as a subprocessor in our Haiilo Align services as well as in our Haiilo Amp… - [Handshake](https://thirdpartyindex.com/vendors/joinhandshake-com.md): In-app video technology - [Harmony.ai](https://thirdpartyindex.com/vendors/harmony-ai.md): Telephony services - [Harness.io](https://thirdpartyindex.com/vendors/harness-io.md): --- Platform Services and Enablement --- Email Automation - [Healthy Together](https://thirdpartyindex.com/vendors/healthy-together.md) - [Help Scout](https://thirdpartyindex.com/vendors/help-scout.md): Two-factor authentication - [Heron](https://thirdpartyindex.com/vendors/heron.md) - [Hexnode](https://thirdpartyindex.com/vendors/hexnode.md): Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effect… - [Heymarket](https://thirdpartyindex.com/vendors/heymarket.md) - [HeyMarvin](https://thirdpartyindex.com/vendors/heymarvin.md): Telephony - [HeyOrca!](https://thirdpartyindex.com/vendors/heyorca.md) - [Hibob](https://thirdpartyindex.com/vendors/hibob.md) - [HighLevel](https://thirdpartyindex.com/vendors/highlevel.md): Communication Services - [HighRadius](https://thirdpartyindex.com/vendors/highradius.md): Voice-over internet protocol services for voice communications in certain HighRadius cloud services. - [Highwire](https://thirdpartyindex.com/vendors/highwire.md): SMS and voice communication services, including delivery of real-time alerts, notifications, and two-factor authentication messages to users - [HiHello](https://thirdpartyindex.com/vendors/hihello.md) - [HireVue](https://thirdpartyindex.com/vendors/hirevue.md): Email delivery services (via SendGrid).; SMS and WhatsApp services - [Hiver](https://thirdpartyindex.com/vendors/hiver.md): Cloud Telephony - [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md): Data hosting - [HrFlow](https://thirdpartyindex.com/vendors/hrflow.md) - [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md): Calling and SMS Functionality - [Hubstaff](https://thirdpartyindex.com/vendors/hubstaff.md): Communications; Communications platform for SMS, voice, email, and related messaging services. - [Hyperping](https://thirdpartyindex.com/vendors/hyperping.md): SMS and phone call alert delivery - [HYPR](https://thirdpartyindex.com/vendors/hypr.md) - [Hyros](https://thirdpartyindex.com/vendors/hyros.md): Email and SMS communication services - [Iconik](https://thirdpartyindex.com/vendors/iconik.md): (a Twilio - [Identitii](https://thirdpartyindex.com/vendors/identitii.md): Communications Technology; Provider - [Identity Automation](https://thirdpartyindex.com/vendors/identity-automation.md): Email notifications - [IDEXX](https://thirdpartyindex.com/vendors/idexx.md): Communication Services - [ilert](https://thirdpartyindex.com/vendors/ilert.md) - [Improvely](https://thirdpartyindex.com/vendors/improvely.md) - [incident.io](https://thirdpartyindex.com/vendors/incident-io.md): SMS, Phone and email notifications - [InEvent](https://thirdpartyindex.com/vendors/inevent.md): SMS delivery - [Infrascale](https://thirdpartyindex.com/vendors/infrascale.md): Marketing and Sales Enablement; SMS Notifications and Email Relay - [InMoment](https://thirdpartyindex.com/vendors/inmoment.md): Email and SMS Service Provider (Survey Invitations); Survey invitations (email and SMS) - [Instantly](https://thirdpartyindex.com/vendors/instantly.md): SMS and voice communication services; Sales - [Instatus](https://thirdpartyindex.com/vendors/instatus.md): Text messaging service - [Insycle](https://thirdpartyindex.com/vendors/insycle.md): Send application text/SMS messages for customer configured alerts and notifications. - [Intapp](https://thirdpartyindex.com/vendors/intapp.md): Email Processing - [Intempt](https://thirdpartyindex.com/vendors/intempt.md): SMS and telephony - [Interact](https://thirdpartyindex.com/vendors/interact.md): Communications technology provider (text) - [Intercom](https://thirdpartyindex.com/vendors/intercom.md): SMS and Phone functionality; Twilio is a cloud communications platform that allows developers to add phone calls, text messages, video, and other communication … - [InvestorFlow](https://thirdpartyindex.com/vendors/investorflow.md): Cloud Communications Platform - [iorad](https://thirdpartyindex.com/vendors/iorad.md): User multi-factor authentication service - [Ironclad](https://thirdpartyindex.com/vendors/ironclad.md): SMS and Text Notifications - [IronWiFi](https://thirdpartyindex.com/vendors/ironwifi.md): Guest SMS verification in captive portals; Guest phone number and message content. - [Iterable](https://thirdpartyindex.com/vendors/iterable.md): Send SMS via API. - [IXOPAY](https://thirdpartyindex.com/vendors/ixopay.md): Provision of Transactional Email services, including automated system notifications, alerts, and authentication-related communications - [Jam.dev](https://thirdpartyindex.com/vendors/jam-dev.md): Email delivery - [Jamf](https://thirdpartyindex.com/vendors/jamf.md): Email notifications - [JDXpert](https://thirdpartyindex.com/vendors/jdxpert.md): Forwarding outbound emails from JDXpert software using Sendgrid - [Jimdo](https://thirdpartyindex.com/vendors/jimdo.md) - [Jotform](https://thirdpartyindex.com/vendors/jotform.md) - [Juniper Square](https://thirdpartyindex.com/vendors/juniper-square.md) - [Juvare](https://thirdpartyindex.com/vendors/juvare.md): Mass notification including email, voice, and SMS alerts. Call center technology and email. - [Kaltura](https://thirdpartyindex.com/vendors/kaltura.md): Email Automation and optional phone integration - [Keap](https://thirdpartyindex.com/vendors/keap.md) - [Keep Aware](https://thirdpartyindex.com/vendors/keep-aware.md): Email notifications - [Khoros](https://thirdpartyindex.com/vendors/khoros.md): Provides programmable communication products and services, primarily in the form of APIs - [Kira Talent](https://thirdpartyindex.com/vendors/kira-talent.md): Video service provider - [Kitman Labs](https://thirdpartyindex.com/vendors/kitman-labs.md): Cloud-based messaging and push notification services - [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo.md): Communications Services - [Koalendar](https://thirdpartyindex.com/vendors/koalendar.md): SMS delivery and messaging - [Kolleno](https://thirdpartyindex.com/vendors/kolleno.md): SMS and Calls - [KrispCall](https://thirdpartyindex.com/vendors/krispcall.md) - [Kustomer](https://thirdpartyindex.com/vendors/kustomer.md): Covers our Native Voice functionality and also limited to customers that use the SMS channel; Native Voice + SMS Channel - [Laivly](https://thirdpartyindex.com/vendors/laivly.md): Cloud Communications / Telephony Infrastructure Provider - [Lakeside Software](https://thirdpartyindex.com/vendors/lakeside-software.md): Customer communication services - [Lattice](https://thirdpartyindex.com/vendors/lattice.md): Analytics - [LawVu](https://thirdpartyindex.com/vendors/lawvu.md): Email Service Provider (Sendgrid) - [LeadSquared](https://thirdpartyindex.com/vendors/leadsquared.md) - [Leapsome](https://thirdpartyindex.com/vendors/leapsome.md): Notification of users through selected channels (e.x. E-Mail, SMS), Multi-factor Authentication - [Leena AI](https://thirdpartyindex.com/vendors/leena-ai.md): Sending SMS to the users - [LexisNexis](https://thirdpartyindex.com/vendors/lexisnexis.md) - [Lightico](https://thirdpartyindex.com/vendors/lightico.md): Text message notification sending - [Lightning AI](https://thirdpartyindex.com/vendors/lightning-ai.md): Automation to send voice / text verification codes - [LightTable](https://thirdpartyindex.com/vendors/lighttable.md): Transactional email delivery - [Linus Health](https://thirdpartyindex.com/vendors/linus-health.md): SMS communications - [Lippy AI](https://thirdpartyindex.com/vendors/lippy-ai.md): SMS, voice calling, and telecommunications services - [LiquidPlanner](https://thirdpartyindex.com/vendors/liquidplanner.md): Sending transactional emails, such as account activations, password resets, order confirmations, and other communications.; Service Notifications; Streamlines u… - [Loadster](https://thirdpartyindex.com/vendors/loadster.md): Voice, SMS - [LogicMonitor](https://thirdpartyindex.com/vendors/logicmonitor.md): SMS & Communication Services; Two-Factor Authentication (2FA) - [Looker](https://thirdpartyindex.com/vendors/looker.md): Email delivery for hosted instances. - [Loqate](https://thirdpartyindex.com/vendors/loqate.md): Phone validation service provider - [Lorikeet](https://thirdpartyindex.com/vendors/lorikeet.md): Telephony and messaging connectivity; Twilio provides the phone numbers and carrier connectivity that carry voice calls, SMS and WhatsApp messages between end c… - [Loyalty Juggernaut](https://thirdpartyindex.com/vendors/loyalty-juggernaut.md): Third-party SMS Service Provider that LJI uses to deliver SMS to the members of the Client's loyalty program. - [Luma](https://thirdpartyindex.com/vendors/luma.md): SMS delivery - [Luma AI](https://thirdpartyindex.com/vendors/luma-ai.md): Phone number verification and fraud prevention - [LumApps](https://thirdpartyindex.com/vendors/lumapps.md): SMS services - [Lumify Work](https://thirdpartyindex.com/vendors/lumify-work.md): SMS messaging - [Lupl](https://thirdpartyindex.com/vendors/lupl.md): Email Integration - [MacStadium](https://thirdpartyindex.com/vendors/macstadium.md): Sendgrid Email Relay Provider - [Maestro AI](https://thirdpartyindex.com/vendors/maestro-ai.md): Email delivery services - [Mailchimp](https://thirdpartyindex.com/vendors/mailchimp.md): To provide our SMS program. - [Maileroo](https://thirdpartyindex.com/vendors/maileroo.md): SMS and phone verification services - [MakeForms](https://thirdpartyindex.com/vendors/makeforms.md): SMS Verification - [Malwarebytes](https://thirdpartyindex.com/vendors/malwarebytes.md): Identity verification and account security validation - [MangoApps](https://thirdpartyindex.com/vendors/mangoapps.md): SMS Service (optional) - [Manus](https://thirdpartyindex.com/vendors/manus.md): SMS notifications - [Mapbox](https://thirdpartyindex.com/vendors/mapbox.md): Data aggregation service, USA‍ - [Mapsly](https://thirdpartyindex.com/vendors/mapsly.md): Messaging; SMS and email communication - [Master Inbox](https://thirdpartyindex.com/vendors/master-inbox.md): Messaging - [Mattermost](https://thirdpartyindex.com/vendors/mattermost.md): Email Notifications - [Maxio](https://thirdpartyindex.com/vendors/maxio.md): Secure Authentication - [Medallia](https://thirdpartyindex.com/vendors/medallia.md): Provides SMS routing and delivery services for SMS Message-Based surveys, if enabled.; Sendgrid service used for platform generated emails.; Twilio operates a c… - [MedaSystems](https://thirdpartyindex.com/vendors/medasystems.md): Cloud Communications and Email Hosting/Deliverability - [Meltwater](https://thirdpartyindex.com/vendors/meltwater.md): Email engagement - [Mercor](https://thirdpartyindex.com/vendors/mercor-com.md) - [Mews](https://thirdpartyindex.com/vendors/mews.md) - [Mindee](https://thirdpartyindex.com/vendors/mindee.md): CDP - [MinIO](https://thirdpartyindex.com/vendors/minio.md): Communication services (SMS, voice, email); processes customer and partner names, email addresses, phone numbers, and message content - [Mintlify](https://thirdpartyindex.com/vendors/mintlify.md): Signup/Login flows, customer authentication. - [Mistral](https://thirdpartyindex.com/vendors/mistral.md): Phone number verification; Products: All - [Mitratech](https://thirdpartyindex.com/vendors/mitratech.md): Notification Services - [ModernLoop](https://thirdpartyindex.com/vendors/modernloop.md): Calls and Messaging Platform. Applicable to ModernLoop's AI products only. - [Moesif](https://thirdpartyindex.com/vendors/moesif.md): Communication Provider - [Mogli](https://thirdpartyindex.com/vendors/mogli.md): Messaging Partner - [monday.com](https://thirdpartyindex.com/vendors/monday-com.md) - [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md): 2FA and SMS Alerts - [Moogsoft](https://thirdpartyindex.com/vendors/moogsoft.md) - [Motion](https://thirdpartyindex.com/vendors/motion.md): Automated voice calling and SMS - [mParticle](https://thirdpartyindex.com/vendors/mparticle.md) - [Muvi](https://thirdpartyindex.com/vendors/muvi.md): SMS, OTP and communications - [Narvar](https://thirdpartyindex.com/vendors/narvar.md) - [NationBuilder](https://thirdpartyindex.com/vendors/nationbuilder.md): SMS delivery - [Nectar HR](https://thirdpartyindex.com/vendors/nectar-hr.md): SMS sending technology - [Neeto](https://thirdpartyindex.com/vendors/neeto.md): OTP & 2FA - [Neon](https://thirdpartyindex.com/vendors/neon.md): Provide customer communications, including in-product messaging and email. - [Neon One](https://thirdpartyindex.com/vendors/neon-one.md): Neon One Text Routing - [NeverBounce](https://thirdpartyindex.com/vendors/neverbounce.md): SMS notification provider for 2 Factor Authentication - [New/Mode](https://thirdpartyindex.com/vendors/new-mode.md): Voice and SMS communications - [Newsela](https://thirdpartyindex.com/vendors/newsela.md): Customer Engagement Platform - [Nextiva](https://thirdpartyindex.com/vendors/nextiva.md): Email Service Provider - [NimbleRx](https://thirdpartyindex.com/vendors/nimblerx.md): Text provider - [Nintex](https://thirdpartyindex.com/vendors/nintex.md): SMS Service Provider - [Nooks](https://thirdpartyindex.com/vendors/nooks.md): Telephony services, including voice calling and phone number provisioning - [Noonlight](https://thirdpartyindex.com/vendors/noonlight.md): Cloud Services – SMS / VoIP Services - [Notion](https://thirdpartyindex.com/vendors/notion-com.md): Multi-factor Authentication - [Novu](https://thirdpartyindex.com/vendors/novu.md) - [Nutshell](https://thirdpartyindex.com/vendors/nutshell.md): Data and telephony provider; Provides telefony services for click-to-call and SMS. Provides internal product usage analytics. - [O.C. Tanner](https://thirdpartyindex.com/vendors/o-c-tanner.md): Email and/or text message communications. - [OfficeRnD](https://thirdpartyindex.com/vendors/officernd.md): Product Analytics - [Okta](https://thirdpartyindex.com/vendors/okta.md): SMS authenticator - [One Step GPS](https://thirdpartyindex.com/vendors/one-step-gps.md): Customer SMS Alerting - [OneNotary](https://thirdpartyindex.com/vendors/onenotary.md): Customer communications and notifications - [OneSignal](https://thirdpartyindex.com/vendors/onesignal.md): SMS/MMS delivery provider - [OneTrust](https://thirdpartyindex.com/vendors/onetrust.md): SendGrid services Voice, E-mail, and SMS services - [Onit](https://thirdpartyindex.com/vendors/onit.md): Customer Data Platform; Processes Phone Numbers, SMS API, Email API; Two factor authentication and sends text messages - [OpenSesame](https://thirdpartyindex.com/vendors/opensesame.md): Events - [OPSWAT](https://thirdpartyindex.com/vendors/opswat.md): Twilio is used to send text messages for multi-factor authentication, if such authentication method is selected by customers. - [Optro](https://thirdpartyindex.com/vendors/optro.md): SMS multi-factor authentication provider - [Orb](https://thirdpartyindex.com/vendors/orb.md): Identity management - [Origami Risk](https://thirdpartyindex.com/vendors/origami-risk.md): Customer communications, including in-product messaging and email - [Ortto](https://thirdpartyindex.com/vendors/ortto.md): SMS Delivery; Twilio provides the telecommunications infrastructure that powers Ortto's SMS messaging capabilities, routing messages through its global carrier … - [OutboundSync](https://thirdpartyindex.com/vendors/outboundsync.md): Email delivery; OutboundSync: email authentication passcodes. - [Outcraft AI](https://thirdpartyindex.com/vendors/outcraft-ai.md): Telephony and SMS messaging services - [Outreach](https://thirdpartyindex.com/vendors/outreach.md): Voice provider and other communication services, including call recording storage for Outreach Voice product - [Overloop](https://thirdpartyindex.com/vendors/overloop.md): IT Services - [OverOps](https://thirdpartyindex.com/vendors/overops.md): --- Platform Services and Enablement --- Email Automation - [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty.md): SMS & Voice/Telecom/Email Notification Services/User Experience Tools - [PandaDoc](https://thirdpartyindex.com/vendors/pandadoc.md): SMS Functionality for 2 Factor Authentication - [Paradox](https://thirdpartyindex.com/vendors/paradox-ai.md): text message delivery and analytics) ● Business tools and workspace; ● Optical character recognition services; ● Translation Services; ● Similarity matc… - [Parchment](https://thirdpartyindex.com/vendors/parchment-com.md): SMS Messaging and Emailing Services - [ParentSquare](https://thirdpartyindex.com/vendors/parentsquare.md): Customer data used solely for district messaging services.; Email, SMS, and Voice Messaging - [Participatory Culture Foundation](https://thirdpartyindex.com/vendors/participatory-culture-foundation.md) - [Paved](https://thirdpartyindex.com/vendors/paved.md): Customer Communications - [Pax](https://thirdpartyindex.com/vendors/pax.md): Entrega de OTP por SMS (Opcional) - [PeakMetrics](https://thirdpartyindex.com/vendors/peakmetrics.md): Customer analytics collection platform - [Perceptyx](https://thirdpartyindex.com/vendors/perceptyx.md): Text messages for launching surveys; communications. - [Perk](https://thirdpartyindex.com/vendors/perk.md): Customer support phone calls platform; Perk Travel - [Persona](https://thirdpartyindex.com/vendors/persona.md) - [Phenom](https://thirdpartyindex.com/vendors/phenom.md): Recruiter Experience; Sending SMS text messages and WhatsApp messages through the Phenom platform. Voice infrastructure for Phenom Voice Screening Agent; Sendin… - [Pinecone](https://thirdpartyindex.com/vendors/pinecone.md): Customer notifications - [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity.md): Secure SMS OTP and voice authentication - [Pipeline CRM](https://thirdpartyindex.com/vendors/pipeline-crm.md): Communications; Voice calling, call recording and SMS for Pipeline Phone - [Planet](https://thirdpartyindex.com/vendors/planet.md) - [Planhat](https://thirdpartyindex.com/vendors/planhat.md): Email service provider - [Podium](https://thirdpartyindex.com/vendors/podium.md) - [Poppulo](https://thirdpartyindex.com/vendors/poppulo.md): Emailing service (d/b/a Sendgrid) (optional and applicable to Sociabble products); Cloud communications (optional and applicable to Sociabble products) - [PopSQL](https://thirdpartyindex.com/vendors/popsql.md): Email marketing - [Postcall](https://thirdpartyindex.com/vendors/postcall.md) - [Postscript](https://thirdpartyindex.com/vendors/postscript.md): IT infrastructure - [PowerSchool](https://thirdpartyindex.com/vendors/powerschool.md): Cloud Communications - [PowerSync](https://thirdpartyindex.com/vendors/powersync.md): Two-factor authentication (2FA) - [Precisely Software](https://thirdpartyindex.com/vendors/precisely-software.md): Data Infrastructure - [Procore](https://thirdpartyindex.com/vendors/procore.md): Transactional and Marketing Email - [Proctorio](https://thirdpartyindex.com/vendors/proctorio.md): Call routing and SMS provider - [Prospeo](https://thirdpartyindex.com/vendors/prospeo.md): SMS delivery - [QA Wolf](https://thirdpartyindex.com/vendors/qa-wolf.md): Twilio provides SMS and messaging services used within QA Wolf's automated testing infrastructure to validate text messaging functionality. - [Quinncia](https://thirdpartyindex.com/vendors/quinncia.md): Email Communication - [Quo](https://thirdpartyindex.com/vendors/quo.md): Calling and Messaging API Services; Core Product - [Qventus](https://thirdpartyindex.com/vendors/qventus.md) - [Raklet](https://thirdpartyindex.com/vendors/raklet.md): SMS sending - [Ramp](https://thirdpartyindex.com/vendors/ramp.md): Email and SMS message routing and transmission; data analytics - [RB2B](https://thirdpartyindex.com/vendors/rb2b.md): System-generated SMS delivery (USA) - [Ready](https://thirdpartyindex.com/vendors/ready.md): Communications delivery; Transactional email and messaging (includes SendGrid) - [Real Intelligence](https://thirdpartyindex.com/vendors/real-intelligence.md): Voice, SMS, telephony - [Recruit CRM](https://thirdpartyindex.com/vendors/recruit-crm.md): Platform to programmatically initiate and receive calls, call recordings, and SMS. Text messages sent and received are stored at Twilio's end. - [Redis](https://thirdpartyindex.com/vendors/redis.md): Email delivery service - [Reelist](https://thirdpartyindex.com/vendors/reelist.md): SMS & Email notifications - [Reflekt Legal](https://thirdpartyindex.com/vendors/reflekt-legal.md): SMS and voice communications - [Regal](https://thirdpartyindex.com/vendors/regal.md) - [Relay Commerce](https://thirdpartyindex.com/vendors/relay-commerce.md) - [Relay Network](https://thirdpartyindex.com/vendors/relay-network.md): Mobile Lookup + Two-Way Services - [Relevize](https://thirdpartyindex.com/vendors/relevize.md): Sending transactional emails from our apps to users. - [replit](https://thirdpartyindex.com/vendors/replit.md) - [Resemble AI](https://thirdpartyindex.com/vendors/resemble-ai.md): Twilio is a cloud communications platform that provides APIs for messaging, voice, and email. Resemble AI uses Twilio for programmatic communications including … - [Responsly](https://thirdpartyindex.com/vendors/responsly.md): SMS and WhatsApp delivery, phone features - [Retell AI](https://thirdpartyindex.com/vendors/retell-ai.md) - [Revenue Grid](https://thirdpartyindex.com/vendors/revenue-grid.md): Send notifications and facilitate communication via SMS or email - [revenue.io](https://thirdpartyindex.com/vendors/revenue-io.md): Business Communications Services - [Rewst](https://thirdpartyindex.com/vendors/rewst.md): Cloud communications API/integration platform. - [Riipen](https://thirdpartyindex.com/vendors/riipen.md): Email delivery (USA) - [Rokt](https://thirdpartyindex.com/vendors/rokt.md) - [Rootly](https://thirdpartyindex.com/vendors/rootly.md): In-app calling and SMS for on-call paging and live call routing - [Rootstuff](https://thirdpartyindex.com/vendors/rootstuff.md): SMS alert delivery, for accounts that add and verify a phone number. - [Rubrik](https://thirdpartyindex.com/vendors/rubrik.md) - [Salesfinity](https://thirdpartyindex.com/vendors/salesfinity.md): Development software - [Salesloft](https://thirdpartyindex.com/vendors/salesloft.md): Enables SMS to customers in order to send link to download mobile app; Service provider - [Salesmsg](https://thirdpartyindex.com/vendors/salesmsg.md) - [SalesReady](https://thirdpartyindex.com/vendors/salesready.md): Communications - [SalesScreen](https://thirdpartyindex.com/vendors/salesscreen.md) - [SalesVu](https://thirdpartyindex.com/vendors/salesvu.md): SMS notifications and Customer Service Agent telephony - [Sana](https://thirdpartyindex.com/vendors/sana.md) - [Sazabi](https://thirdpartyindex.com/vendors/sazabi.md): Communications and messaging - [Scalyr](https://thirdpartyindex.com/vendors/scalyr.md): Email notification services - [Secureframe](https://thirdpartyindex.com/vendors/secureframe.md): Email Communications and Product Notifications - [Seekr](https://thirdpartyindex.com/vendors/seekr.md): Cloud Communications Platform - [Segment](https://thirdpartyindex.com/vendors/segment.md): If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracti… - [Sendbird](https://thirdpartyindex.com/vendors/sendbird.md): Phone number, Voice, and Messaging (SMS, OTP) API provider - [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md): If Twilio Inc. is not the Twilio party to the agreement, then Twilio Inc. is acting as a sub-processor for that Twilio party. (For example. If you are contracti… - [SendSafely](https://thirdpartyindex.com/vendors/sendsafely.md): SMS Delivery - [SentinelOne](https://thirdpartyindex.com/vendors/sentinelone.md): Email notification services - [Sentry](https://thirdpartyindex.com/vendors/sentry.md): Email delivery services - [SheerID](https://thirdpartyindex.com/vendors/sheerid.md): Platform communications, SMS messaging services - [Sheetgo](https://thirdpartyindex.com/vendors/sheetgo.md): Transactional email delivery, including account notifications and workflow-triggered emails - [Shopify](https://thirdpartyindex.com/vendors/shopify.md): Email and SMS transmission - [SideDrawer](https://thirdpartyindex.com/vendors/sidedrawer.md): Used to verify the session using MFA (text message) - [Sidetrade](https://thirdpartyindex.com/vendors/sidetrade.md): Cash Application (Remittance e-mails parsing). Used by Sidetrade to parse remittance emails content transferred by Customer to Sidetrade; VoiP Provider - [Sierra Technologies](https://thirdpartyindex.com/vendors/sierra-technologies.md): Telecommunications - [SightCall](https://thirdpartyindex.com/vendors/sightcall.md): SMS and Whatsapp Message Sending - [Sign In Solutions](https://thirdpartyindex.com/vendors/sign-in-solutions.md): (SIE - Optional): Host and visitor notifications - [SIGNL4](https://thirdpartyindex.com/vendors/signl4.md): Provision of telecommunications services (SMS, telephony services) - [Simplesat](https://thirdpartyindex.com/vendors/simplesat.md): Transactional email service - [Sine](https://thirdpartyindex.com/vendors/sine.md): SMS functionality - [Sitecore](https://thirdpartyindex.com/vendors/sitecore.md): Communications Platform - [Sitetracker](https://thirdpartyindex.com/vendors/sitetracker.md): Cloud-Based Email Delivery and SMS; Notification Services - [Skedulo](https://thirdpartyindex.com/vendors/skedulo.md) - [Skilljar](https://thirdpartyindex.com/vendors/skilljar.md): SendGrid email management and sending services - [Skio](https://thirdpartyindex.com/vendors/skio.md): Communications services - [SlapFive](https://thirdpartyindex.com/vendors/slapfive.md): Messaging - [Slido](https://thirdpartyindex.com/vendors/slido.md): Call Service; Email Delivery Service - [Smarsh](https://thirdpartyindex.com/vendors/smarsh.md) - [SmartRecruiters](https://thirdpartyindex.com/vendors/smartrecruiters.md): Twilio sends text and WhatsApp messages between a candidate and a Customer. - [Smartsheet](https://thirdpartyindex.com/vendors/smartsheet.md): Processes and delivers emails - [SnapEngage](https://thirdpartyindex.com/vendors/snapengage.md): Provision of voice and short text service communication between customer and customer’s end-users, for customers who have enabled the call-me or sms-to-chat f… - [Sogolytics](https://thirdpartyindex.com/vendors/sogolytics.md): SMS survey delivery and communications services - [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Voice & SMS dispatch - [Soraban](https://thirdpartyindex.com/vendors/soraban.md): Delivers SMS-based messaging, including user notifications, and one-time passcodes used for multi-factor authentication and account security. - [Spark Hire](https://thirdpartyindex.com/vendors/spark-hire.md) - [sparkpost](https://thirdpartyindex.com/vendors/sparkpost.md): Recorded dial-in, SMS, Phone number verification - [Spekit](https://thirdpartyindex.com/vendors/spekit.md): Data pipeline - [Split.io](https://thirdpartyindex.com/vendors/split-io.md): --- Platform Services and Enablement --- Email Automation - [Sprinklr](https://thirdpartyindex.com/vendors/sprinklr.md) - [Spun s.r.l.](https://thirdpartyindex.com/vendors/spun-s-r-l.md): PurposeCarries inbound and outbound phone calls on the Twilio number an organisation connects, and records a call when call recording is on - [SS&C Blue Prism](https://thirdpartyindex.com/vendors/ss-and-c-blue-prism.md): SMS messaging services. Customers choose whether or not to send SMS messages using the Blue Prism Cloud Services. - [StarRez](https://thirdpartyindex.com/vendors/starrez.md): Cloud communications; Cloud communications platform enabling SMS, voice, and messaging services (customer opt-in required). - [StatusCake](https://thirdpartyindex.com/vendors/statuscake.md): SMS delivery - [Statuspage](https://thirdpartyindex.com/vendors/statuspage.md): Communications technology provider for product notifications; Data analytics service - [Steady](https://thirdpartyindex.com/vendors/steady.md): text message delivery - [Storiara](https://thirdpartyindex.com/vendors/storiara.md): Communications API for transactional SMS and messaging, accessed through authenticated API credentials. - [Storyblok](https://thirdpartyindex.com/vendors/storyblok.md) - [Stova](https://thirdpartyindex.com/vendors/stova.md): Video CDN Provider - [Stripe](https://thirdpartyindex.com/vendors/stripe.md): Cloud communications platform as a service including two factor authentication and user support - [SubscriptionFlow](https://thirdpartyindex.com/vendors/subscriptionflow.md): Email Delivery; Email delivery services - [SuiteOp](https://thirdpartyindex.com/vendors/suiteop.md): SMS Communication - [Summation](https://thirdpartyindex.com/vendors/summation.md): Authentication/Authorization - [Superchat](https://thirdpartyindex.com/vendors/superchat.md) - [SupportYourApp®](https://thirdpartyindex.com/vendors/supportyourapp.md): Telephony services and voice call routing for communication features - [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey.md): SMS delivery service - [Swa](https://thirdpartyindex.com/vendors/swa.md) - [Symbe](https://thirdpartyindex.com/vendors/symbe.md): Engineering - [SymphonyAI](https://thirdpartyindex.com/vendors/symphonyai.md): Messaging, voice - [SynchrotronAI](https://thirdpartyindex.com/vendors/synchrotronai.md): ScamFreeLife phone number verification, protected phone numbers, call screening and forwarding, speech transcription when the AI call assistant is unavailable, … - [Syndigo](https://thirdpartyindex.com/vendors/syndigo.md): The duration of the Processing is generally determined by the services agreement with the Sub-Processor.; The nature of the Processing involves: collection, rec… - [Synthflow](https://thirdpartyindex.com/vendors/synthflow.md): Telephony, voice and SMS delivery - [Talogy](https://thirdpartyindex.com/vendors/talogy.md): Used to send SMS messages when two-factor authentication is enabled. - [Tansi](https://thirdpartyindex.com/vendors/tansi.md): Communication API platform for SMS, voice, and video. Provides programmable communication services for applications. - [Teamtailor](https://thirdpartyindex.com/vendors/teamtailor.md): Communicating via SMS.; \[SMS\] - [TeleMessage](https://thirdpartyindex.com/vendors/telemessage.md) - [Teleskope](https://thirdpartyindex.com/vendors/teleskope.md): Email Delivery Service - [telli](https://thirdpartyindex.com/vendors/telli.md) - [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings.md) - [Textkernel](https://thirdpartyindex.com/vendors/textkernel.md): SMS services - [Textline](https://thirdpartyindex.com/vendors/textline.md): Messaging - [ThoughtSpot](https://thirdpartyindex.com/vendors/thoughtspot.md) - [ThriveSparrow](https://thirdpartyindex.com/vendors/thrivesparrow.md): Messaging; SMS share utilizes Twilio to deliver messages - [Ticketure](https://thirdpartyindex.com/vendors/ticketure.md): SMS Messaging - [Together AI](https://thirdpartyindex.com/vendors/together-ai.md): Analytics; email/SMS communications,including transactional, broadcast, and marketing messaging - [Topsail](https://thirdpartyindex.com/vendors/topsail.md): Customer-configured calling, SMS, telephony metadata, and consent handling. - [Total Expert](https://thirdpartyindex.com/vendors/total-expert.md): Email and SMS delivery - [Tractian](https://thirdpartyindex.com/vendors/tractian.md): Communication services; Product - [Traction Rec](https://thirdpartyindex.com/vendors/traction-rec.md) - [Transifex](https://thirdpartyindex.com/vendors/transifex.md): Email delivery - [Trava Security](https://thirdpartyindex.com/vendors/trava-security.md) - [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai.md): Twilio Sendgrid processes emails used by customers in the v3 and below Send Email connector in workflows. Previously named Sendgrid, Inc. This has been supersed… - [Treasure AI](https://thirdpartyindex.com/vendors/treasure-ai.md): Performance of the SMS/Messaging Service - [Trengo](https://thirdpartyindex.com/vendors/trengo.md): Voice Provider - [Trillian](https://thirdpartyindex.com/vendors/trillian.md): SMS Provider - [Trust Swiftly](https://thirdpartyindex.com/vendors/trust-swiftly.md): SMS Notification & Phone Verification - [TryWired](https://thirdpartyindex.com/vendors/trywired.md): SMS message delivery - [Tulip](https://thirdpartyindex.com/vendors/tulip.md): Communication (SMS, other) - [Turtini](https://thirdpartyindex.com/vendors/turtini.md): SMS and voice delivery for reminders, notifications, and campaign messaging; receives recipient phone numbers and message content. - [Twingate](https://thirdpartyindex.com/vendors/twingate.md): Email service provider - [Typeform](https://thirdpartyindex.com/vendors/typeform.md): (Optional processing)\ Response Data; Send Text feature - [Uberall](https://thirdpartyindex.com/vendors/uberall.md): Communication & System Mailings (Client communication data) - [Ubiq Security](https://thirdpartyindex.com/vendors/ubiq-security.md): Email automation - [UiPath](https://thirdpartyindex.com/vendors/uipath.md): Used by customers to send in-product notifications (SendGrid Service) and support voice communications - [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Route platform event data, send transactional and bulk email notifications, and support SMS and voice MFA - [Umbraco](https://thirdpartyindex.com/vendors/umbraco.md): Email service for Umbraco Cloud (Sendgrid) - [Unify](https://thirdpartyindex.com/vendors/unify.md): Used to place and receive phone calls on behalf of our customers.; Voice / Telephony - [Unily](https://thirdpartyindex.com/vendors/unily.md): Email service provider. Email Simple Mail Transfer Protocol (“SMTP”) Services. Twilio is a Communications Platform offered as a Contact Center as a Service … - [Unstructured](https://thirdpartyindex.com/vendors/unstructured.md): Email delivery services - [Uptime.com](https://thirdpartyindex.com/vendors/uptime-com.md): SMS and voice notifications - [User Interviews](https://thirdpartyindex.com/vendors/user-interviews.md): Sends SMS messages to Participants on behalf of Researchers - [Validity](https://thirdpartyindex.com/vendors/validity.md): Product/Infrastructure; Text Message MFA - [Vapi](https://thirdpartyindex.com/vendors/vapi.md): If used, Telephony. - [Veeva Systems](https://thirdpartyindex.com/vendors/veeva-systems.md): Automation, scaling and management of marketing campaigns; Management of data privacy notifications to healthcare professionals as part of Veeva’s Data Privac… - [Vendr](https://thirdpartyindex.com/vendors/vendr.md): Email - [Veracross](https://thirdpartyindex.com/vendors/veracross.md): Applications, Services, and Support; SMS delivery - [Vercel](https://thirdpartyindex.com/vendors/vercel.md): Customer communication services - [Verkada](https://thirdpartyindex.com/vendors/verkada.md): Communications technology provider for SMS and MMS message sending - [Veryfi](https://thirdpartyindex.com/vendors/veryfi.md): Delivering MFA tokens via SMS - [VESSL AI](https://thirdpartyindex.com/vendors/vessl-ai.md): Transactional email delivery (sign-up verification, password reset, billing, alerts) - [Vimkit](https://thirdpartyindex.com/vendors/vimkit.md): Email and Text Notifications - [Virtru](https://thirdpartyindex.com/vendors/virtru.md): SMS delivery - [VirtualSpeech](https://thirdpartyindex.com/vendors/virtualspeech.md): Real-time audio connection relay (STUN/TURN) - [Visible](https://thirdpartyindex.com/vendors/visible.md): Authentication and single sign-on; Product analytics, data warehousing, and application email deliverability - [Volantio](https://thirdpartyindex.com/vendors/volantio.md): SMS/Messaging Provider - [Voltage Park](https://thirdpartyindex.com/vendors/voltage-park.md) - [Vonage](https://thirdpartyindex.com/vendors/vonage.md): WebRTC-based communication infrastructure used to enable real-time voice calling features within our platform, and emergency calling, facilitating secure and re… - [Vxt](https://thirdpartyindex.com/vendors/vxt.md): Telephony services - [Wasabi](https://thirdpartyindex.com/vendors/wasabi.md): Invoicing support - [Weaviate](https://thirdpartyindex.com/vendors/weaviate.md): Communications; Email communications, alerts and marketing - [WebFX](https://thirdpartyindex.com/vendors/webfx.md): Communications and Telephone Services; Used to engage customers through phone and other communication channels. - [WeTravel](https://thirdpartyindex.com/vendors/wetravel.md): Text message delivery for authentication and other purposes. - [Whatagraph](https://thirdpartyindex.com/vendors/whatagraph.md): Product analytics. - [Whistic](https://thirdpartyindex.com/vendors/whistic.md): Customer Support - [Wonderful](https://thirdpartyindex.com/vendors/wonderful.md): Telecommunication infrastructure and call routing services; Telecommunications - [Workable](https://thirdpartyindex.com/vendors/workable.md): A texting provider used for the texting feature. - [Workato](https://thirdpartyindex.com/vendors/workato.md): Provision of messaging (SMS) services to customers. Only applicable for customers using “SMS by Workato" or the SMS function of the Otto Feature. - [Workleap](https://thirdpartyindex.com/vendors/workleap.md): All Products; E-mail delivery platform; Email delivery service.; Workleap Compensation - [WorkOS](https://thirdpartyindex.com/vendors/workos.md): SMS communications; \[MFA API\]( - [WorkRamp](https://thirdpartyindex.com/vendors/workramp.md) - [Workspot](https://thirdpartyindex.com/vendors/workspot.md): Sends automated emails to customer users - [Wunderkind](https://thirdpartyindex.com/vendors/wunderkind.md): Marketing; Wunderkind Triggered Email Platform Only - (Formerly SendGrid) Email service provider (only applicable if Wunderkind is orchestrating email sends). - [xAI](https://thirdpartyindex.com/vendors/spacexai.md): Services and support - [Xero](https://thirdpartyindex.com/vendors/xero.md): cloud communications provider - [Xitoring](https://thirdpartyindex.com/vendors/xitoring.md): Delivery of transactional messages and monitoring alerts by email to the recipients configured by the Customer. Receives recipient email address and message con… - [Yesware](https://thirdpartyindex.com/vendors/yesware.md): Cloud provider; transactional email: recipient email, user and team names, activity reports, billing/invoice notices. Not customers' tracked emails - [YouScan](https://thirdpartyindex.com/vendors/youscan.md): Transactional Email and SMS Notifications - [Zapier](https://thirdpartyindex.com/vendors/zapier.md): SMS sending capabilities per customer queries; End-user authentication capabilities - [ZeeMee](https://thirdpartyindex.com/vendors/zeemee.md) - [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md): Supports telecommunication and messaging functionality, including telecommunication infrastructure. - [Zenzap](https://thirdpartyindex.com/vendors/zenzap.md): SMS - [Zesty](https://thirdpartyindex.com/vendors/zesty.md): Email management - [zig.ai](https://thirdpartyindex.com/vendors/zig-ai.md): Customer Service - [ZITADEL](https://thirdpartyindex.com/vendors/zitadel.md): Twilio provides SMS messaging services for Zitadel Cloud. In case you have not configured your own message gateway in Zitadel Cloud, your data will be processed… - [zkipster](https://thirdpartyindex.com/vendors/zkipster.md) - [Zoho](https://thirdpartyindex.com/vendors/zoho.md) - [Zonka Feedback](https://thirdpartyindex.com/vendors/zonka-feedback.md): SMS / Messaging Service; SMS / Messaging Service (only used if you’re using SMS Surveys or Alerts) - [Zoom](https://thirdpartyindex.com/vendors/zoom.md): Notifications - [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo.md): SMS notification provider for 2 Factor Authentication - [Zuora](https://thirdpartyindex.com/vendors/zuora.md): Zuora uses Twilio for two-factor authentication via SMS, when this feature is enabled by the Customer. Data is transferred when feature is in use. Standard Cont… ## Security record CISA's Known Exploited Vulnerabilities catalog lists 1 vulnerability in its software: - CVE-2024-39891 (Authy), listed 2024-07-23: Twilio Authy Information Disclosure Vulnerability ## Service status Incidents it reported on its own status page. - Last 90 days: 554 reported incidents (1 major or critical, 510 minor, 43 with no impact stated) - Typical time to resolve: 5 h 59 min - Status page last read: 2026-11-12 - Its status page says now: Partially Degraded Service (affected: PROGRAMMABLE MESSAGING: degraded performance, PROGRAMMABLE VOICE US1: degraded performance, CARRIER NETWORK: degraded performance, ZIPWHIP MESSAGING: under maintenance) - Under way: SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor), since 2026-11-12 01:58 UTC - Under way: SMS Delivery Failures from Twilio to Orange Sierra Leone (minor), since 2026-11-12 01:43 UTC - Under way: SMS Delivery Delays from Twilio to MTS Kazakhstan (minor), since 2026-11-11 23:18 UTC - Under way: SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor), since 2026-11-11 22:58 UTC - Under way: MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor), since 2026-11-11 21:46 UTC - Under way: SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor), since 2026-11-11 21:43 UTC - Under way: SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor), since 2026-11-06 21:21 UTC - Under way: Media Streams Audio Delays (minor), since 2026-11-03 01:29 UTC - Under way: Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor), since 2026-11-02 05:41 UTC - 2027-01-01: SMS Delivery Failures From Subset of Twilio Numbers in Brazil (minor) - 2027-01-01: MMS Delivery Delays to Multiple networks in Canada & United States of America via Subset of Longcodes (minor) - 2026-12-30: SMS Delivery Failures to Datora in Brazil (minor) - 2026-12-30: SMS Delivery Delays to Ooredoo Network in Tunisia (minor) - 2026-12-29: Call Quality Issue To and From a Subset of Twilio Phone Numbers in Taiwan (minor) - 2026-11-12: MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor) - 2026-11-12: SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) ## Incidents reported by Twilio's subprocessors Incidents reported in the last 30 days on their own status pages by 15 vendors Twilio lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Twilio lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Post-Incident Notification - Customer Dashboard login (no impact stated) - 2026-11-11: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which Twilio lists as a subprocessor, reported Inflated agent views in docs analytics (no impact stated) - 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Scribe v3 Live outage (major) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Twilio lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Help Center errors (no impact stated) - 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Service Degradation - Customer Dashboard (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue France - Bouygues Telecom (minor) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Intermittent API errors on write actions (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-08: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Chatlayer - EU and US Regions Outage (no impact stated) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor) - 2026-11-06: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which Twilio lists as a subprocessor, reported Docs search unavailable (critical) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Twilio lists as a subprocessor, reported Some customers connecting over AWS PrivateLink in us-west-2 might be experiencing connection failures (minor) - 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue - SMS Verification - China (minor) - 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Czech Republic - T-Mobile (minor) - 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Twilio lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Twilio lists as a subprocessor, reported Delays in activity data (no impact stated) - 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue - France (minor) - 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Spain - DigiMobil (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which Twilio lists as a subprocessor, reported Unable to access preview deployments (major) - 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Delays in incoming emails (minor) - 2026-11-04: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Twilio lists as a subprocessor, reported Delays processing Inbound messages (no impact stated) - 2026-11-04: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Twilio lists as a subprocessor, reported mOLTP PrivateLink connectivity issue (major) - 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Intermittent Sign in issue (no impact stated) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Colombia - Claro (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Sweden - Telavox (minor) - 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Some Sidekick requests failing (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Canada - ICE Wireless (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Post-Incident Notification - United States & Canada - All destinations (no impact stated) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Twilio lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue United States - Google Voice (minor) - 2026-10-31: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Twilio lists as a subprocessor, reported Intermittent request failures for some namespaces in GCP us-east4 (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Reporting data delayed (minor) - 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor) - 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major) - 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Twilio lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Degraded AI features (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Twilio lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Belgium - VOOmobile & MobiStar (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Twilio lists as a subprocessor, reported SMS codes for two-factor authentication may not arrive (no impact stated) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue United States - AT&T (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Twilio lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Service Degradation - Customer Dashboard and Account Balance (major) - 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Service Degredation - Lookup API (minor) - 2026-10-25: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Sweden - Telia (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Nicaragua - Tigo (minor) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Twilio lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Brazil - SurfTelecom (minor) - 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Twilio lists as a subprocessor, reported Elastic Support Portal is unavailable (major) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Twilio lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Twilio lists as a subprocessor, reported Email notifications for SLOs, Triggers, and Anomaly Detection not sending (major) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Twilio lists as a subprocessor, reported Elevated 5xx Errors (major) - 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Denmark - Nuuday (minor) - 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue United Kingdom - O2 (minor) - 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Search results may be missing recent conversations (minor) - 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Twilio lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Twilio lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported EU Agents disruption in SIP calls (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Marketing website (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Claude MCP connection not working (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Request failures with the V3 model (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Instant Voice Clone creation failures (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Agent SIP Conversation Disruption (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Payment Issues (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Some TTS requests seeing increased latency (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Website Slowness and API Request Latency (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Increased API error rate (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Elevated error rates querying voices (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Transfer to Human not working correctly (major) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor) - 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Increased error rate for Forced Alignment (major) - 2026-10-21: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which Twilio lists as a subprocessor, reported Delayed deployments from GitHub (minor) - 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue France - Orange (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Twilio lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Twilio lists as a subprocessor, reported Slowness in US region (major) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Twilio lists as a subprocessor, reported Degraded event ingest (major) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Twilio lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Twilio lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Twilio lists as a subprocessor, reported Elevated connection resets for some GCP namespaces (no impact stated) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Sinch Engage - Web Portal - Reporting degradation (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Svix](https://thirdpartyindex.com/vendors/svix#status), which Twilio lists as a subprocessor, reported Elevated latency in EU region (minor) - 2026-10-16: [Mintlify](https://thirdpartyindex.com/vendors/mintlify#status), which Twilio lists as a subprocessor, reported Elevated search latency on documentation sites (major) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Twilio lists as a subprocessor, reported New namespace creation restricted across few GCP regions. Impacted regions are us-central1 and europe-west3 (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Norlys - Denmark (minor) - 2026-10-14: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Twilio lists as a subprocessor, reported Delivery Issue Evatis - Djibouti (minor) - 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Twilio lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Temporal](https://thirdpartyindex.com/vendors/temporal#status), which Twilio lists as a subprocessor, reported Elevated latency and errors in GCP us-west1 (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Twilio lists as a subprocessor, reported Delayed processing of some thread events (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Twilio lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Twilio lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Twilio lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Twilio lists as a subprocessor, reported Instant Voice Clone creation failures (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/twilio --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api