# Ubicloud

Ubicloud declares [20 subprocessors](https://thirdpartyindex.com/vendors/ubicloud#subprocessors) in [its subprocessor list](https://www.ubicloud.com/docs/about/sub-processors), which we last checked on 2026-10-31 ([evidence](https://thirdpartyindex.com/evidence/149087)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Stripe](https://thirdpartyindex.com/vendors/stripe) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). No published changes since we first read it on 2026-10-24. [1 tracked vendor](https://thirdpartyindex.com/vendors/ubicloud#used-by), [Stacksync](https://thirdpartyindex.com/vendors/stacksync), names Ubicloud as a subprocessor.

Ubicloud (ubicloud.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/ubicloud
- Documents last verified: 2026-10-31
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 16 tracked vendors directly, 138 within two hops, 415 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Ubicloud, Third Party Index, https://thirdpartyindex.com/vendors/ubicloud (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.ubicloud.com/ | 2026-10-31 | 2026-10-31 |
| Subprocessor list | https://www.ubicloud.com/docs/about/sub-processors | 2026-10-31 | 2026-10-24 |
| Privacy policy | https://www.ubicloud.com/docs/about/privacy-policy | 2026-10-31 | 2026-10-24 |
| Terms | https://www.ubicloud.com/docs/about/terms-of-service | 2026-10-31 | 2026-10-24 |
| Security page | https://www.ubicloud.com/docs/github-actions-integration/security | 2026-10-31 | 2026-10-24 |
| Status page | https://status.ubicloud.com/ | 2026-10-31 | 2026-10-28 |

## Subprocessors (20)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Ubicloud.com website’s domain manager | Global | 2026-10-24 |
| [Cloudflare R2](https://thirdpartyindex.com/vendors/cloudflare.md) | GitHub Actions cache | EU | 2026-10-24 |
| Crunchy Bridge | Managed database provider | EU | 2026-10-24 |
| [GitHub](https://thirdpartyindex.com/vendors/github.md) | Third-party integration for Ubicloud managed runners for Github Actions | Global | 2026-10-24 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Ubicloud email and admin | EU | 2026-10-24 |
| [Heroku (Salesforce)](https://thirdpartyindex.com/vendors/salesforce.md) | Cloud application platform | EU | 2026-10-24 |
| [Hetzner](https://thirdpartyindex.com/vendors/hetzner-online.md) | Infrastructure (server) and data hosting | Location of Processing: Germany and Finland; Ubicloud Region: EU | 2026-10-24 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | CRM Platform | EU | 2026-10-24 |
| [Latitude.sh](https://thirdpartyindex.com/vendors/latitude-sh.md) | Infrastructure (server) and data hosting | Location of Processing: Germany; Ubicloud Region: EU | 2026-10-24 |
| Leaseweb Germany | Infrastructure (server) and data hosting | Location of Processing: Germany; Ubicloud Region: EU | 2026-10-24 |
| Leaseweb US | Infrastructure (server) and data hosting | Location of Processing: USA; Ubicloud Region: US | 2026-10-24 |
| [Lemlist](https://thirdpartyindex.com/vendors/lemlist.md) | Sales engagement and outreach | Global | 2026-10-24 |
| [Matomo](https://thirdpartyindex.com/vendors/matomo.md) | Marketing/web analytics | EU | 2026-10-24 |
| [Mezmo](https://thirdpartyindex.com/vendors/mezmo.md) | Telemetry pipeline management | Global | 2026-10-24 |
| [Pagerduty](https://thirdpartyindex.com/vendors/pagerduty.md) | Incident notification services | Global | 2026-10-24 |
| [Postmark](https://thirdpartyindex.com/vendors/postmark.md) | Email delivery platform | Global | 2026-10-24 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Collaboration & communication platform, including for customer support | EU | 2026-10-24 |
| [Stacksync](https://thirdpartyindex.com/vendors/stacksync.md) | CRM Integration Provider | EU & Switzerland | 2026-10-24 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processor | Global | 2026-10-24 |
| [Webflow](https://thirdpartyindex.com/vendors/webflow.md) | Website hosting services | Global | 2026-10-24 |

Read from ([evidence](https://thirdpartyindex.com/evidence/149087)). CSV: https://thirdpartyindex.com/vendors/ubicloud/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/149099))
- Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/149099))

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Stacksync](https://thirdpartyindex.com/vendors/stacksync.md): Ubicloud hosting environment for Supplier services

## Incidents reported by Ubicloud's subprocessors

Incidents reported in the last 30 days on their own status pages by 6 vendors Ubicloud lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Incident with Dependabot (minor)
- 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Incident with Actions, Pages, and Webhooks (major)
- 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Disruption with GitHub services (critical)
- 2026-10-29: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Disruption with Copilot Cloud services (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Disruption with some Copilot services (critical)
- 2026-10-27: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Ubicloud lists as a subprocessor, reported SMS codes for two-factor authentication may not arrive (no impact stated)
- 2026-10-27: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Elevated 404s for GitHub App s2s tokens in git/API (no impact stated)
- 2026-10-26: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Incident with Actions, Issues, API Requests and Pull Requests (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Grok 4.6 and Grok 4.7 Service Issues (minor)
- 2026-10-23: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Ubicloud lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Ubicloud lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Disruption with Dependabot Alerts (minor)
- 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Delayed Actions status check results (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Project updates delayed (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Incident with Actions (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Ubicloud lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Delays for Pull Requests and Webhook deliveries (critical)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-19: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Ubicloud lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-19: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Degraded availability for GitHub Actions, GitHub Pages and Webhooks (critical)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported CCA Automations are delayed when starting an Automation (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which Ubicloud lists as a subprocessor, reported Issue Resolved - Delayed escalation of incidents and responder request invitations (minor)
- 2026-10-13: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported \[Retroactive\] Actions workflow run logs delayed (minor)
- 2026-10-12: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Incident with Actions, Pull Requests and Issues (minor)
- 2026-10-09: [Latitude.sh](https://thirdpartyindex.com/vendors/latitude-sh#status), which Ubicloud lists as a subprocessor, reported Network Connectivity Issues - São Paulo (minor)
- 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Ubicloud lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated)
- 2026-10-07: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Incident with Git Operations, Issues, Actions and Pull Requests (critical)
- 2026-10-07: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Incident with Git Operations, Pull Requests and Actions (critical)
- 2026-10-06: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Several services are degraded (critical)
- 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Ubicloud lists as a subprocessor, reported Elevated Swish errors (no impact stated)
- 2026-10-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Disruption with some GitHub services (major)
- 2026-10-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Incident with Actions (critical)
- 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Ubicloud lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-01: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Actions Job Delays (minor)
- 2026-10-01: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Ubicloud lists as a subprocessor, reported Elevated request latency (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/ubicloud

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
