# Udemy

Udemy declares [42 subprocessors](https://thirdpartyindex.com/vendors/udemy#subprocessors), plus 3 of its own affiliates, in [its subprocessor list](https://www.udemy.com/terms/ub-subprocessor/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/256628)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22.

Udemy (udemy.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/udemy
- Documents last verified: 2026-11-11
- Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 35 tracked vendors directly, 228 within two hops, 579 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Udemy, Third Party Index, https://thirdpartyindex.com/vendors/udemy (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.udemy.com/ | 2026-11-11 | 2026-10-29 |
| Subprocessor list | https://www.udemy.com/terms/ub-subprocessor/ | 2026-11-11 | 2026-11-11 |
| Data processing addendum | https://trust.udemy.com/?itemUid=d78e37b4-3cb3-4588-b1e3-a976e2bfc730&source=click | 2026-11-11 | 2026-10-02 |
| Privacy policy | https://www.udemy.com/terms/privacy/ | 2026-11-11 | 2026-11-11 |
| Terms | https://www.udemy.com/terms/terms-of-use/ | 2026-11-11 | 2026-11-11 |
| Security page | https://www.udemy.com/course/security/ | 2026-11-11 | 2026-11-11 |
| Status page | https://status.udemy.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (42)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Accredible | Digital badge and certificate provider | — | 2026-09-22 |
| [Aha! Labs Inc.](https://thirdpartyindex.com/vendors/aha-labs.md) | Platform for the course request board | — | 2026-09-22 |
| [Alchemer](https://thirdpartyindex.com/vendors/alchemer.md) | In-course survey and feedback tool | — | 2026-09-22 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud computing, data storage, and disaster recovery | — | 2026-09-22 |
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | In-service messaging tool for administration and guidance. | — | 2026-09-22 |
| [Box](https://thirdpartyindex.com/vendors/box.md) | Cloud-based file storage | — | 2026-09-22 |
| Branch Metrics | Mobile app usage data platform | — | 2026-09-22 |
| [Braze](https://thirdpartyindex.com/vendors/braze.md) | Email service provider | — | 2026-09-22 |
| [Carry Technologies, Inc. (dba Hightouch)](https://thirdpartyindex.com/vendors/hightouch.md) | Intersystem data pipeline | — | 2026-09-22 |
| [Credly Inc.](https://thirdpartyindex.com/vendors/credly-by-pearson.md) | Certificate provider for Google AI courses | — | 2026-09-22 |
| [Darwinium](https://thirdpartyindex.com/vendors/darwinium.md) | Account and service security | — | 2026-09-22 |
| [Databricks](https://thirdpartyindex.com/vendors/databricks.md) | Data infrastructure provider | — | 2026-09-22 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Service monitoring and debugging tool | — | 2026-09-22 |
| [DeepL SE](https://thirdpartyindex.com/vendors/deepl.md) | Translation services (UB custom courses) | — | 2026-09-22 |
| Dyspatch | Email service provider | — | 2026-09-22 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Text-to-speech processing | — | 2026-09-22 |
| Emtrain | Compliance training provider | — | 2026-09-22 |
| [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Systems integration provider | — | 2026-09-22 |
| [Gainsight](https://thirdpartyindex.com/vendors/gainsight-software.md) | Customer success management platform and email service provider | — | 2026-09-22 |
| Gear, Inc. | User support services | — | 2026-09-22 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Office productivity tools | — | 2026-09-22 |
| Harbinger Systems Private Limited | ALM API integration connector | — | 2026-09-22 |
| [HeyGen Technology Inc.](https://thirdpartyindex.com/vendors/heygen.md) | Interactive avatar service provider | — | 2026-09-22 |
| [Mailgun.com](https://thirdpartyindex.com/vendors/mailgun.md) | Email service provider | — | 2026-09-22 |
| [Ontraport](https://thirdpartyindex.com/vendors/ontraport.md) | Outbound email provider for platform updates | — | 2026-09-22 |
| [Open AI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Generative artificial intelligence processor powering GenAI features | — | 2026-09-22 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Summarizing and presenting cohort discussion themes | — | 2026-09-22 |
| [Partnerhero](https://thirdpartyindex.com/vendors/partnerhero.md) | User support services | — | 2026-09-22 |
| [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity.md) | Single Sign-On (SSO) provider | — | 2026-09-22 |
| [Postman](https://thirdpartyindex.com/vendors/postman.md) | API integration testing | — | 2026-09-22 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer support and service management platform | — | 2026-09-28 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email tool for account administration messages | — | 2026-09-22 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Product error monitoring tool | — | 2026-09-22 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Elective UB integration with the office communication tool | — | 2026-09-22 |
| [Smartsheet](https://thirdpartyindex.com/vendors/smartsheet.md) | Spreadsheet and collaboration platform with project management functionality | — | 2026-09-22 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Online payment processor | — | 2026-09-22 |
| [Tableau](https://thirdpartyindex.com/vendors/tableau.md) | Visualization tool for reporting data | — | 2026-09-22 |
| [Tray.io](https://thirdpartyindex.com/vendors/tray-ai.md) | API integration tool | — | 2026-09-22 |
| [Unbabel](https://thirdpartyindex.com/vendors/unbabel.md) | Translation services for support tickets | — | 2026-09-22 |
| [Vocareum](https://thirdpartyindex.com/vendors/vocareum.md) | Computing environments for Udemy Pro | — | 2026-09-22 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | User support ticketing and live chat system | — | 2026-09-22 |
| [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Live event conferencing provider | — | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/2818)). CSV: https://thirdpartyindex.com/vendors/udemy/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (3)

- (Udemy Turkey) Udemy Bilisim Teknolojileri Danismanlik ve Muhendislik Hizmetleri Limited Sirketi
- Udemy India LLP
- Udemy Ireland Limited

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/1507))
- Claimed: HIPAA ([evidence](https://thirdpartyindex.com/evidence/1507))

## Web Technologies

Udemy's homepage made 254 requests to 20 domains, 10 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

10 third parties by category: Advertising 4 (Google Cloud, Microsoft, X Corp., LY Corporation); Surveys 2 (Qualaroo; reviewed: Maze); Analytics 1 (Amplitude); Marketing automation 1 (Braze); Cookie compliance 1 (OneTrust); Font scripts 1 (usually detected as Font scripts: Font Awesome). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (10)

- Google Cloud: 43 requests to google.com, doubleclick.net, googletagmanager.com, googleadservices.com; DoubleClick Floodlight, Google Analytics, Google Sign-in, Google Tag Manager (its subprocessor list names it too)
- Amplitude: 25 requests to amplitude.com; Amplitude (its subprocessor list names it too)
- OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust
- Microsoft: 7 requests to bing.com; Microsoft Advertising
- Braze: 5 requests to braze.com, appboycdn.com; Braze 7.1 (its subprocessor list names it too)
- Maze: 3 requests to maze.co
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- Font Awesome: 2 requests to fontawesome.com
- Qualaroo: 2 requests to qualaroo.com; Qualaroo
- LY Corporation: 1 request to yimg.jp; Yahoo! JAPAN Ads

### Unknown (1)

Domains not identified yet: pointmediatracker.com

### First party (1)

- Udemy: 150 requests to udemy.com, udemycdn.com; Cloudflare, Django, Impact, MobX, Next.js 12.3.5, Open Graph, PWA, Priority Hints, Python, React, Sentry, Webpack, core-js 3.48.0

3 tracked companies loaded by the homepage are not in Udemy's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Security record

Breaches listed by Have I Been Pwned (CC BY 4.0, haveibeenpwned.com):

- Udemy, 2026-04-24: 1401259 accounts; data: Email addresses, Employers, Job titles, Names, Payment methods, Phone numbers, Physical addresses

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (0 major or critical, 0 minor, 3 with no impact stated)
- Typical time to resolve: 1 h 1 min
- Status page last read: 2026-11-11
- 2026-09-08: Checkout & Payment Issues (no impact stated)
- 2026-09-03: Resolved – SSO Login Disruption (no impact stated)
- 2026-08-23: Investigating Web Login Application Errors (no impact stated)
- 2026-08-05: SSO Login failures (major)
- 2026-06-24: Media Processing Delays (no impact stated)
- 2026-05-27: Issues with course and subscription purchases (minor)
- 2026-05-15: Users Unable to Access Udemy.com (no impact stated)
- 2026-05-08: Service disruption (minor)

## Incidents reported by Udemy's subprocessors

Incidents reported in the last 30 days on their own status pages by 15 vendors Udemy lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Scribe v3 Live outage (major)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [Hightouch](https://thirdpartyindex.com/vendors/hightouch#status), which Udemy lists as a subprocessor, reported Processing delay for subset of Events (no impact stated)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [Aha Labs](https://thirdpartyindex.com/vendors/aha-labs#status), which Udemy lists as a subprocessor, reported Elevated error rates for some customers (no impact stated)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported Session Replay capturing more sessions than configured (minor)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported Delayed S3 export (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Intermittent Sign in issue (no impact stated)
- 2026-11-04: [Box](https://thirdpartyindex.com/vendors/box#status), which Udemy lists as a subprocessor, reported \[Minor\] Issue with Box AI (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity#status), which Udemy lists as a subprocessor, reported PingOne DaVinci - US Geography - Elevated Delay for Analytics (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Udemy lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Udemy lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported Data Ingestion Delays (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Udemy lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported Delayed/Blocked Event Delivery to Amazon Kinesis Destination (no impact stated)
- 2026-10-24: [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity#status), which Udemy lists as a subprocessor, reported Emergency Maintenance - PingOne Advanced Services (no impact stated)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Udemy lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Udemy lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported Streaming to External Destinations Unavailable (no impact stated)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported Amplitude Website Outage (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported Notice: Amplitude not impacted by recent PHP vulnerabilities (no impact stated)
- 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Claude MCP connection not working (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Marketing website (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Instant Voice Clone creation failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Request failures with the V3 model (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Some TTS requests seeing increased latency (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Website Slowness and API Request Latency (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Payment Issues (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Transfer to Human not working correctly (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Increased API error rate (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Elevated error rates querying voices (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Increased error rate for Forced Alignment (major)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported Export API returns 500 errors across multiple organizations (minor)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Box](https://thirdpartyindex.com/vendors/box#status), which Udemy lists as a subprocessor, reported \[Medium\] Issue with multiple Box Services (major)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai#status), which Udemy lists as a subprocessor, reported Degraded Application Performance - Helix Deployments (no impact stated)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated)
- 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai#status), which Udemy lists as a subprocessor, reported Degraded Application Performance (minor)
- 2026-10-17: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported We are actively investigating an issue with our ingestion systems lagging (minor)
- 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Box](https://thirdpartyindex.com/vendors/box#status), which Udemy lists as a subprocessor, reported \[Major\] Issue with Box Drive (major)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Udemy lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Udemy lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor)
- 2026-10-13: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Udemy lists as a subprocessor, reported Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme (no impact stated)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Udemy lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Udemy lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Udemy lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Udemy lists as a subprocessor, reported Instant Voice Clone creation failures (minor)

## Federal contracts

U.S. government prime awards and reported subawards to its UEI (QYJ5V7ENK5W7), from USAspending, by funding agency. Records show funding, not use.

| Agency | Department | Prime awards | Obligated | Subawards | Subaward total | First | Last |
|---|---|---|---|---|---|---|---|
| Department of the Air Force | Department of Defense | 26 | $4.8M | — | — | 2019-09-25 | 2025-03-20 |
| Department of the Navy | Department of Defense | 3 | $129.7K | 1 | $69.6K | 2020-06-17 | 2023-08-11 |
| National Institutes of Health | Department of Health and Human Services | 7 | $192.6K | — | — | 2021-07-15 | 2023-08-03 |
| District of Columbia Courts | District of Columbia Courts | 3 | $136.0K | — | — | 2023-09-01 | 2026-09-09 |
| Defense Finance and Accounting Service | Department of Defense | 2 | $98.2K | — | — | 2023-09-20 | 2024-07-17 |
| Defense Logistics Agency | Department of Defense | 2 | $88.7K | — | — | 2023-09-19 | 2024-12-19 |
| Bureau of Indian Affairs and Bureau of Indian Education | Department of the Interior | 1 | $15.9K | — | — | 2021-07-08 | 2021-07-08 |
| Department of State | Department of State | 1 | $15.2K | — | — | 2020-03-09 | 2020-03-09 |
| Washington Headquarters Services | Department of Defense | 1 | $12.3K | — | — | 2023-08-03 | 2023-08-03 |
| National Oceanic and Atmospheric Administration | Department of Commerce | 1 | $11.6K | — | — | 2021-08-19 | 2021-08-19 |
| Defense Information Systems Agency | Department of Defense | 1 | $4.9K | — | — | 2022-09-23 | 2022-09-23 |
| Immediate Office of the Secretary of Defense | Department of Defense | 1 | $3.1K | — | — | 2023-03-10 | 2023-03-10 |
| Food Safety and Inspection Service | Department of Agriculture | 1 | — | — | — | 2020-09-10 | 2020-09-22 |

51 records ([evidence](https://thirdpartyindex.com/evidence/10548)). Details: https://thirdpartyindex.com/vendors/udemy/federal

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/udemy

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api