# Unblocked

Unblocked declares [8 subprocessors](https://thirdpartyindex.com/vendors/unblocked#subprocessors) in [its subprocessor list](https://trust.getunblocked.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/8950)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-24. [2 tracked vendors](https://thirdpartyindex.com/vendors/unblocked#used-by) name Unblocked as a subprocessor, including [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb) and [Expo](https://thirdpartyindex.com/vendors/expo).

Unblocked (getunblocked.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/unblocked
- Documents last verified: 2026-11-11
- Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 73 within two hops, 254 within three; 2 tracked vendors rely on it directly, 44 within two hops, 1286 within three
- Cite as: Unblocked, Third Party Index, https://thirdpartyindex.com/vendors/unblocked (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.getunblocked.com/ | 2026-11-11 | 2026-09-24 |
| Subprocessor list | https://trust.getunblocked.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-09-24 |
| Privacy policy | https://getunblocked.com/privacy/ | 2026-11-11 | 2026-10-21 |
| Terms | https://getunblocked.com/terms/ | 2026-11-11 | 2026-10-21 |
| Security page | https://getunblocked.com/security/ | 2026-11-11 | 2026-10-21 |
| Status page | https://status.getunblocked.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure, including RDS and S3, and security | Oregon (us-west-2) | 2026-09-24 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI Services | US West / US East | 2026-09-24 |
| [Azure OpenAI](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | Azure hosted OpenAI LLM | US East 2, NC | 2026-09-24 |
| [Cohere](https://thirdpartyindex.com/vendors/cohere.md) (AI model provider: Cohere) | Document re-ranking | San Francisco, Toronto, London | 2026-09-24 |
| [Google Cloud Platform (GCP)](https://thirdpartyindex.com/vendors/google-cloud.md) | Provides cloud infrastructure for hosting services including compute, networking, security and storage | Oregon, Los Angeles, Salt Lake City, Las Vegas | 2026-09-24 |
| [Logz.io](https://thirdpartyindex.com/vendors/logz-io.md) | Remote logging and observability | US West/East | 2026-09-24 |
| [Open AI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | ML Processing | Ohio | 2026-09-24 |
| [Pinecone.io](https://thirdpartyindex.com/vendors/pinecone.md) | Pinecone is a fully managed vector database that makes it easy to add vector search to production applications. It combines state-of-the-art vector search libraries, advanced features such as filtering, and distributed infrastructure to provide high performance and reliability at any scale | California, Las Vegas | 2026-09-24 |

Read from ([evidence](https://thirdpartyindex.com/evidence/8950)). CSV: https://thirdpartyindex.com/vendors/unblocked/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 4. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 3, CASA ([evidence](https://thirdpartyindex.com/evidence/8948))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/8948))

## Web Technologies

Unblocked's homepage made 71 requests to 1 domain. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

### First party (1)

- Unblocked: 71 requests to getunblocked.com; Amazon CloudFront, Amazon Web Services, Astro, Font Awesome, HSTS, Open Graph, React, Remotion 4.0.538, Sanity, Sanity.io

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Expo](https://thirdpartyindex.com/vendors/expo.md): AI-enabled search
- [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md): Internal Engineering AI Tooling

## Service status

Incidents it reported on its own status page.

- Last 90 days: 8 reported incidents (0 major or critical, 6 minor, 2 with no impact stated)
- Typical time to resolve: 1 h 17 min
- Status page last read: 2026-11-12
- 2026-10-07: Elevated error rates (minor)
- 2026-10-07: Elevated error rates (no impact stated)
- 2026-09-28: Increased response latency (minor)
- 2026-09-09: Ask Unblocked via Slack experiencing elevated error rate (minor)
- 2026-09-04: Ask Unblocked via Slack experiencing elevated error rate (minor)
- 2026-08-27: Elevated error rates (no impact stated)
- 2026-08-24: Ask Unblocked feature is experiencing elevated error rates (minor)
- 2026-08-18: Slack integration performance degradation (minor)

## Incidents reported by Unblocked's subprocessors

Incidents reported in the last 30 days on their own status pages by 4 vendors Unblocked lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Unblocked lists as a subprocessor, reported \[Serverless\]\[GCP\]\[us-central1\] Elevated errors and timeouts on read operations for some indexes (major)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Logz.io](https://thirdpartyindex.com/vendors/logz-io#status), which Unblocked lists as a subprocessor, reported Data Ingestions Delays For Some Customers - Degraded Performance - us-east-1 (minor)
- 2026-11-03: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Unblocked lists as a subprocessor, reported \[Metrics Endpoint\] 5xx Errors on \*/metrics/discovery (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Unblocked lists as a subprocessor, reported \[Pod-Based Indexes\] Stalled control plane operations. (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Unblocked lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported File Download errors (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Unblocked lists as a subprocessor, reported \[Inference\] 5xx errors on some \`llama-text-embed-v2\` requests (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Unblocked lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/unblocked

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api