# Unily

Unily (unily.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/unily
- Documents last verified: 2026-10-07
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 7 tracked vendors directly, 60 within two hops, 277 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Unily, Third Party Index, https://thirdpartyindex.com/vendors/unily (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.unily.com/policies/privacy-hub/sub-processors | 2026-10-07 | 2026-09-30 |
| Privacy policy | https://www.unily.com/policies/privacy-hub/privacy-notice | 2026-10-07 | 2026-09-30 |
| Terms | https://www.unily.com/policies/legal/terms-of-use | 2026-10-07 | 2026-09-30 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Bitmovin GmbH | Replacement video encoding solution for Unily customers due to the retirement of Microsoft’s Azure Media Services. | Processing location(s): Austria, EU; Transfer mechanism (where applicable): N/A | 2026-09-30 |
| Cleverbit Software | Unily customer infrastructure and engineering support services. | Processing location(s): Malta, EU; Transfer mechanism (where applicable): N/A | 2026-09-30 |
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Web Application Firewall (WAF) service -strengthens security by automatically detecting and blocking malicious traffic before it reaches customer environments | Processing location(s): Cloudflare routes traffic to worldwide data centres closest to the user’s location; logging is performed in the US.; Transfer mechanism (where applicable): EU-U.S. Data Privacy Framework (including UK extension); Standard Contractual Clauses | 2026-09-30 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | IIS Log management. IIS logs are used for debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. | Processing location(s): US or EU; Transfer mechanism (where applicable): Standard Contractual Clauses | 2026-09-30 |
| [DeepL SE](https://thirdpartyindex.com/vendors/deepl.md) | Machine translation services for customer-provided content; optional translation provider selectable by customers | Processing location(s): EU; Transfer mechanism (where applicable): N/A | 2026-09-30 |
| [Merge API, Inc.](https://thirdpartyindex.com/vendors/merge-api.md) | Integration connector providing unified APIs to integrate and sync data between Unily and Customer’s third-party systems. Applicable only to customers opting to use the Unily Glass feature. | Processing location(s): US or EU; Transfer mechanism (where applicable): EU-U.S. Data Privacy Framework (including UK extension); Standard Contractual Clauses | 2026-09-30 |
| [Microsoft Ireland Operations Limited](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting Services; Provision of Microsoft AI Services | Processing location(s): As selected by the customer (e.g., EU, US, Australia, or other Microsoft‑supported region); Transfer mechanism (where applicable): N/A | 2026-09-30 |
| [Planhat AB](https://thirdpartyindex.com/vendors/planhat.md) | Customer success solution for the management of customer communications, and health and adoption post product purchase. | Processing location(s): Netherlands (EU); Transfer mechanism (where applicable): N/A | 2026-09-30 |
| ServiceNow UK Limited | Information Technology Service Management (“ITSM”) tool to support our Service Management practices. To create, track, communicate, manage and audit records. | Processing location(s): UK; Transfer mechanism (where applicable): N/A | 2026-09-30 |
| [Twilio Inc (SendGrid)](https://thirdpartyindex.com/vendors/twilio.md) | Email service provider. Email Simple Mail Transfer Protocol (“SMTP”) Services. Twilio is a Communications Platform offered as a Contact Center as a Service (“CCaaS”). | Processing location(s): US or EU; Transfer mechanism (where applicable): Standard Contractual Clauses | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/21249)). CSV: https://thirdpartyindex.com/vendors/unily/subprocessors.csv

### Its own affiliates (3)

- Unily Limited (Processing location(s): UK; Processing location(s): US; Transfer mechanism (where applicable): Agreement Incorporating; Transfer mechanism (where applicable): Intra-Group Data Transfer; Transfer mechanism (where applicable): N/A; Transfer mechanism (where applicable): Standard Contractual Clauses)
- Unily Australia Pty Ltd (Processing location(s): Australia; Transfer mechanism (where applicable): Intra-Group Data Transfer Agreement Incorporating Standard Contractual Clauses)
- Unily Group Limited (Processing location(s): UK; Transfer mechanism (where applicable): N/A)

## Subprocessor of (0)

No tracked vendor lists it.

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api