# UpCloud [8 tracked vendors](https://thirdpartyindex.com/vendors/upcloud#used-by) name UpCloud as a subprocessor, including [Aiven](https://thirdpartyindex.com/vendors/aiven), [Smarty](https://thirdpartyindex.com/vendors/smarty) and [Bento](https://thirdpartyindex.com/vendors/bentonow-com). We have not found a subprocessor list published by UpCloud. We monitor 4 of its documents, which we last checked on 2026-11-12. UpCloud (upcloud.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/upcloud - Documents last verified: 2026-11-12 - Transparency rating: 31/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 8 tracked vendors rely on it directly, 42 within two hops, 1227 within three - Cite as: UpCloud, Third Party Index, https://thirdpartyindex.com/vendors/upcloud (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Data processing addendum | https://upcloud.com/global/terms-of-service/ | 2026-11-12 | 2026-10-29 | | Privacy policy | https://upcloud.com/global/privacy-notice/ | 2026-11-11 | 2026-11-11 | | Terms | https://upcloud.com/terms-of-service/ | 2026-11-11 | 2026-11-08 | | Status page | https://status.upcloud.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (0) No subprocessor list has been found or read for this vendor. ## Web Technologies UpCloud's homepage made 78 requests to 6 domains, and 3 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Advertising 1 (Reddit, Inc.); Tag managers 1 (Google Cloud); Cookie compliance 1 (consentmanager AB). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - consentmanager AB: 7 requests to consentmanager.net; consentmanager - Google Cloud: 3 requests to googletagmanager.com, googlesyndication.com; Google Tag Manager - Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads ### First party (1) - UpCloud: 66 requests to upcloud.com; Cloudflare, Consent Manager, HSTS, MySQL, Nginx, Open Graph, PHP, Prism, RSS, RankMath SEO, Swiper, WordPress 7.1.4, jQuery 3.7.1, jQuery Migrate 3.4.1 1 tracked company loaded by the homepage is not in UpCloud's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (8) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Aiven](https://thirdpartyindex.com/vendors/aiven.md) - [Bento](https://thirdpartyindex.com/vendors/bentonow-com.md): Self-hosted mail servers (MTAs) and sending proxies - [Contracko](https://thirdpartyindex.com/vendors/contracko.md): Hosting - [KugelAudio](https://thirdpartyindex.com/vendors/kugelaudio.md): Model serving (inference) for TTS and ASR requests - [Lettermint](https://thirdpartyindex.com/vendors/lettermint.md): Cloud provider; Provider for our Private Cloud infrastructure - [Lyyti](https://thirdpartyindex.com/vendors/lyyti.md): Cloud Service Provider - [Smarty](https://thirdpartyindex.com/vendors/smarty.md): Infrastructure as a Service: (Compute, Storage, Networking) - [SuperSend](https://thirdpartyindex.com/vendors/supersend.md): Cloud compute and hosting services ## Service status Incidents it reported on its own status page. - Last 90 days: 4 reported incidents (0 major or critical, 4 minor, 0 with no impact stated) - Typical time to resolve: 7 h 3 min - Status page last read: 2026-11-12 - 2026-10-23: UpCloud API and Control Panel Connectivity Issues (minor) - 2026-10-06: \[SG-SIN1\] Managed Object Storage Issue (minor) - 2026-09-28: \[FI-HEL2\]: File Storage Issues (minor) - 2026-08-25: \[DE-FRA1\]: Storage Backend Issue (minor) - 2026-08-11: Cloud Server Deployment Error (major) - 2026-08-03: Live Chat Temporarily Unavailable (minor) - 2026-07-07: \[EUROPE 2\]: Object Storage Issue Identified (minor) - 2026-06-16: DNS Resolution Issues in FI-HEL1 and FI-HEL2 (no impact stated) --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api