# UpGuard UpGuard (upguard.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/upguard - Documents last verified: 2026-10-01 - Transparency rating: 75/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 21 tracked vendors directly, 140 within two hops, 353 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: UpGuard, Third Party Index, https://thirdpartyindex.com/vendors/upguard (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.upguard.com/company/subprocessors | 2026-10-01 | 2026-10-01 | | Privacy policy | https://www.upguard.com/company/privacy | 2026-10-01 | 2026-10-01 | | Terms | https://www.upguard.com/company/terms-and-conditions | 2026-10-01 | 2026-10-01 | | Security page | https://www.upguard.com/security | 2026-10-01 | 2026-10-01 | | security.txt | https://www.upguard.com/.well-known/security.txt | 2026-10-01 | 2026-10-01 | | Status page | https://status.upguard.com/ | 2026-10-01 | 2026-10-01 | ## Subprocessors (23) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Asana](https://thirdpartyindex.com/vendors/asana.md) | Project and task management | United States | 2026-10-01 | | [Auth0, Inc](https://thirdpartyindex.com/vendors/okta.md) | Authentication Gateway | United States | 2026-10-01 | | Churn Zero | Account management platform | United States | 2026-10-01 | | [Dialpad, Inc](https://thirdpartyindex.com/vendors/dialpad.md) | Cloud communication | United States | 2026-10-01 | | [Docusign](https://thirdpartyindex.com/vendors/docusign.md) | e-signature | United States | 2026-10-01 | | [Gong, Inc](https://thirdpartyindex.com/vendors/gong.md) | Sales intelligence | United States | 2026-10-01 | | [Google, Inc](https://thirdpartyindex.com/vendors/google-cloud.md) | IaaS; Google Cloud Platform to host the UpGuard platform; Generative AI functionality | United States | 2026-10-01 | | [Hubspot, Inc](https://thirdpartyindex.com/vendors/hubspot.md) | CRM; InApp support; external knowledge base | United States | 2026-10-01 | | [IronClad](https://thirdpartyindex.com/vendors/ironclad.md) | Contract Management solution | United States | 2026-10-01 | | [Looker Data Sciences, Inc](https://thirdpartyindex.com/vendors/looker.md) | Analytics platform | United States | 2026-10-01 | | [MixPanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Usage Analytics | United States | 2026-10-01 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Generative AI functionality | United States | 2026-10-01 | | [Pandadoc, Inc](https://thirdpartyindex.com/vendors/pandadoc.md) | Quoting | United States | 2026-10-01 | | [Pocus](https://thirdpartyindex.com/vendors/pocus.md) | Sales Automation | United States | 2026-10-01 | | [PostMark (ActiveCampaign)](https://thirdpartyindex.com/vendors/postmark.md) | Email delivery service | United States | 2026-10-01 | | [Segment](https://thirdpartyindex.com/vendors/segment.md) | Data Infrastructure | United States | 2026-10-01 | | [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error reporting system | United States | 2026-10-01 | | [Slack Technologies, Inc](https://thirdpartyindex.com/vendors/slack.md) | Online communication | United States | 2026-10-01 | | Subskribe, Inc | Quoting | United States | 2026-10-01 | | [Typeform SL](https://thirdpartyindex.com/vendors/typeform.md) | Forms and surveys | United States | 2026-10-01 | | [Xero Limited](https://thirdpartyindex.com/vendors/xero.md) | Invoicing | United States | 2026-10-01 | | [Zapier](https://thirdpartyindex.com/vendors/zapier.md) | Workflow automation | United States | 2026-10-01 | | [Zoom Video Communications, Inc](https://thirdpartyindex.com/vendors/zoom.md) | Video conferencing | United States | 2026-10-01 | Read from ([evidence](https://thirdpartyindex.com/evidence/27401)). CSV: https://thirdpartyindex.com/vendors/upguard/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (2) - UpGuard Pty Ltd (ABN: 70 616 766 566) (LEVEL 9, 45 Murray Street, Hobart TAS 7000) - UpGuard India Private Limited (CIN: U82990DL2023FTC418908) (201, Vikram Tower, 16, Rajendra Place, New Delhi, 110008, Delhi) ## Listed as a subprocessor by (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 3 reported incidents (2 major or critical, 0 minor, 1 with no impact stated) - Typical time to resolve: 46 min - Status page last read: 2026-10-01 - 2026-09-23: A database outage is causing the platform to be unavailable (critical) - 2026-08-10: An Issue has been identified regarding a disruption to login services. (major) - 2026-07-08: Disruption to notification emails (no impact stated) - 2026-03-06: We are experiencing an issue where the platform will be offline for a period of time. (critical) ## Security contact From its security.txt (https://www.upguard.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/27400)): - Contact: mailto:security@upguard.com - Disclosure policy: https://www.upguard.com/security#Responsible-Disclosure - Languages: en - Valid until 2027-12-31 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api