# Upland Software Upland Software declares [13 subprocessors](https://thirdpartyindex.com/vendors/upland-software#subprocessors) in [its subprocessor list](https://uplandsoftware.com/interfax-third-party-subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/245627)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Sinch](https://thirdpartyindex.com/vendors/sinch) and [DIDWW](https://thirdpartyindex.com/vendors/didww). No published changes since we first read it on 2026-11-09. [3 tracked vendors](https://thirdpartyindex.com/vendors/upland-software#used-by) name Upland Software as a subprocessor, including [Celonis](https://thirdpartyindex.com/vendors/celonis), [AIRSLATE](https://thirdpartyindex.com/vendors/airslate) and [DocHub](https://thirdpartyindex.com/vendors/dochub). Upland Software (uplandsoftware.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/upland-software - Documents last verified: 2026-11-11 - Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 3 tracked vendors directly, 46 within two hops, 209 within three; 3 tracked vendors rely on it directly, 7 within two hops, 42 within three - Cite as: Upland Software, Third Party Index, https://thirdpartyindex.com/vendors/upland-software (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.uplandsoftware.com/ | 2026-11-11 | 2026-11-10 | | Subprocessor list | https://uplandsoftware.com/interfax-third-party-subprocessors | 2026-11-11 | 2026-11-09 | | Privacy policy | https://uplandsoftware.com/privacy/ | 2026-11-11 | 2026-11-08 | | Security page | https://uplandsoftware.com/security/ | 2026-11-11 | 2026-11-08 | ## Subprocessors (13) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications.; Hosted Infrastructure | Australia; Canada; Germany; Ireland; United Kingdom; United States | 2026-11-09 | | Bezeq International | Bezeq is utilized within the platform as a telecommunications provider for sending fax messages and as a hosting provider for fax infrastructure.; Telecommunications and Hosted Infrastructure | Israel | 2026-11-09 | | Cellcom | Cellcom is utilized within the platform as a telecommunications provider for sending fax messages and as a hosting provider for fax infrastructure.; Telecommunications and Hosted Infrastructure | Israel | 2026-11-09 | | CloudLi | CloudLi is utilized within the platform as a telecommunications provider for sending fax messages.; Telecommunications | Canada | 2026-11-09 | | [DIDWW](https://thirdpartyindex.com/vendors/didww.md) | DIDWW is utilized within the platform as a telecommunications provider for sending fax messages.; Telecommunications | Ireland | 2026-11-09 | | GTC | GTC is utilized within the platform as a telecommunications provider for sending fax messages.; Telecommunications | Germany | 2026-11-09 | | IT-UNO | Colocation and Hosted Infrastructure; IT-UNO is utilized within the platform as a telecommunications provider for sending fax messages and as a hosting provider for fax infrastructure. | Italy | 2026-11-09 | | IventiveLabs | IventiveLabs is utilized within the platform as a telecommunications provider for sending fax messages.; Telecommunications | United States | 2026-11-09 | | [Sinch (fka Inteliquent)](https://thirdpartyindex.com/vendors/sinch.md) | Inteliquent is utilized within the platform as a telecommunications provider for sending fax messages.; Telecommunications | United States | 2026-11-09 | | Swiftnet | Colocation and Hosted Infrastructure; Swiftnet is utilized within the platform as a telecommunications provider for sending fax messages and as a hosting provider for fax infrastructure. | United Kingdom | 2026-11-09 | | USAD | Telecommunications; USAD is utilized within the platform as a telecommunications provider for sending fax messages. | United States | 2026-11-09 | | VOIP.COM.TR | Colocation and Hosted Infrastructure; VOIP.COM.TR is utilized within the platform as a telecommunications provider for sending fax messages and as a hosting provider for fax infrastructure. | Turkey | 2026-11-09 | | WorldPointDial | Telecommunications; WorldPointDial is utilized within the platform as a telecommunications provider for sending fax messages. | Australia | 2026-11-09 | Read from ([evidence](https://thirdpartyindex.com/evidence/245627)). CSV: https://thirdpartyindex.com/vendors/upland-software/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 1 Type II, SOC 2 Type II, ISO/IEC 27001, PCI DSS, CSA STAR ([evidence](https://thirdpartyindex.com/evidence/241731)) - Claimed: GDPR, CCPA/CPRA, Data Privacy Framework, PIPEDA ([evidence](https://thirdpartyindex.com/evidence/236563)) ## Web Technologies Upland Software's homepage made 423 requests to 32 domains, 19 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 19 third parties by category: Analytics 5 (Hotjar, ZoomInfo, LinkedIn, CaliberMind, Cloudflare); Marketing automation 4 (6Sense Insights, Inc., Adobe, Salesloft, Storylane); Advertising 2 (Google Cloud; usually detected as Advertising: Xandr); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); Geolocation 1 (ipify); Issue trackers 1 (Sentry); Security 1 (ClickCease™); Video players 1 (Wistia); Unclassified 1 (LeadLander Corporation). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (19) - Google Cloud: 105 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com, google-analytics.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager, reCAPTCHA - Qualified.com, Inc.: 35 requests to qualified.com; Qualified - Wistia: 31 requests to wistia.com; Wistia - 6Sense Insights, Inc.: 22 requests to 6sc.co, 6sense.com; 6sense - OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust - Hotjar: 11 requests to hotjar.io, hotjar.com; Hotjar - ZoomInfo: 6 requests to zoominfo.com, zi-scripts.com; Zoominfo - Sentry: 5 requests to sentry.io, sentry-cdn.com; Sentry 7.120.4 - LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag - Adobe: 3 requests to marketo.net, mktoresp.com; Marketo - Salesloft: 3 requests to salesloft.com; Salesloft - CaliberMind: 2 requests to calibermind.com; CaliberMind - ClickCease™: 1 request to clickcease.com; ClickCease - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights - LeadLander Corporation: 1 request to leadlander.com - Storylane: 1 request to storylane.io; Storylane 2 - Xandr: 1 request to adnxs.com - ipify: 1 request to ipify.org; ipify - jsDelivr: 1 request to jsdelivr.net; Slick, jsDelivr ### Unknown (1) Domains not identified yet: lltrck.com ### First party (1) - Upland Software: 176 requests to uplandsoftware.com; Cloudflare, Contentsquare, FancyBox 5.0.36, HSTS, HTTP/3, Isotope, Kinsta, Masonry, MySQL, Open Graph, PHP, Priority Hints, Segment 1.42.3-mr.2, Sucuri, WordPress, Yoast SEO 28.8, Yoast SEO Premium 28.8, core-js 3.48.0, jQuery 3.7.1, jQuery Migrate 13 tracked companies loaded by the homepage are not in Upland Software's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [AIRSLATE](https://thirdpartyindex.com/vendors/airslate.md): Facsimile Document Transmission - [Celonis](https://thirdpartyindex.com/vendors/celonis.md): ● Customer Support - [DocHub](https://thirdpartyindex.com/vendors/dochub.md): Facsimile Document Transmission ## Incidents reported by Upland Software's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Upland Software lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Post-Incident Notification - Customer Dashboard login (no impact stated) - 2026-11-10: [DIDWW](https://thirdpartyindex.com/vendors/didww#status), which Upland Software lists as a subprocessor, reported Outbound Voice towards Colombia (no impact stated) - 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Service Degradation - Customer Dashboard (minor) - 2026-11-09: [DIDWW](https://thirdpartyindex.com/vendors/didww#status), which Upland Software lists as a subprocessor, reported Inbound Voice with Guatemala (no impact stated) - 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue France - Bouygues Telecom (minor) - 2026-11-08: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Chatlayer - EU and US Regions Outage (no impact stated) - 2026-11-07: [DIDWW](https://thirdpartyindex.com/vendors/didww#status), which Upland Software lists as a subprocessor, reported Inbound Voice with Bolivia (no impact stated) - 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue - SMS Verification - China (minor) - 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Czech Republic - T-Mobile (minor) - 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue - France (minor) - 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Spain - DigiMobil (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Colombia - Claro (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Sweden - Telavox (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Canada - ICE Wireless (minor) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Post-Incident Notification - United States & Canada - All destinations (no impact stated) - 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor) - 2026-11-02: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue United States - Google Voice (minor) - 2026-10-29: [DIDWW](https://thirdpartyindex.com/vendors/didww#status), which Upland Software lists as a subprocessor, reported Inbound and Outbound Voice with Nigeria (no impact stated) - 2026-10-29: [DIDWW](https://thirdpartyindex.com/vendors/didww#status), which Upland Software lists as a subprocessor, reported Inbound Voice with Mexico (no impact stated) - 2026-10-28: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Belgium - VOOmobile & MobiStar (minor) - 2026-10-27: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue United States - AT&T (minor) - 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Service Degradation - Customer Dashboard and Account Balance (major) - 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Service Degredation - Lookup API (minor) - 2026-10-25: [DIDWW](https://thirdpartyindex.com/vendors/didww#status), which Upland Software lists as a subprocessor, reported Inbound Voice with Guatemala (no impact stated) - 2026-10-25: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Sweden - Telia (minor) - 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Nicaragua - Tigo (minor) - 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Brazil - SurfTelecom (minor) - 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Denmark - Nuuday (minor) - 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue United Kingdom - O2 (minor) - 2026-10-21: [DIDWW](https://thirdpartyindex.com/vendors/didww#status), which Upland Software lists as a subprocessor, reported Inbound SMS with Sweden (no impact stated) - 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor) - 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue France - Orange (minor) - 2026-10-19: [DIDWW](https://thirdpartyindex.com/vendors/didww#status), which Upland Software lists as a subprocessor, reported Inbound and Outbound Voice with Greece (no impact stated) - 2026-10-19: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Sinch Engage - Web Portal - Reporting degradation (minor) - 2026-10-15: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Norlys - Denmark (minor) - 2026-10-14: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which Upland Software lists as a subprocessor, reported Delivery Issue Evatis - Djibouti (minor) ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-11-09: Added certification: ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/241731)) - 2026-11-09: Added certification: PCI DSS ([evidence](https://thirdpartyindex.com/evidence/241731)) - 2026-11-09: Added certification: SOC 1 Type II ([evidence](https://thirdpartyindex.com/evidence/241731)) Feed: https://thirdpartyindex.com/vendors/upland-software/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/upland-software --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api