# Upstage Upstage declares [43 subprocessors](https://thirdpartyindex.com/vendors/upstage#subprocessors) in [its subprocessor list](https://www.upstage.ai/privacy-policy#subprocessors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/187407)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-10-30. [1 tracked vendor](https://thirdpartyindex.com/vendors/upstage#used-by), [Sendbird](https://thirdpartyindex.com/vendors/sendbird), names Upstage as a subprocessor. Upstage (upstage.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/upstage - Documents last verified: 2026-11-12 - Transparency rating: 54/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 4/8 (partial); Purposes 1/7 (partial); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 19 tracked vendors directly, 181 within two hops, 478 within three; 1 tracked vendors rely on it directly, 6 within two hops, 256 within three - Cite as: Upstage, Third Party Index, https://thirdpartyindex.com/vendors/upstage (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.upstage.ai/privacy-policy#subprocessors | 2026-11-12 | 2026-10-30 | | Privacy policy | https://www.upstage.ai/privacy-policy | 2026-11-12 | 2026-10-27 | | Terms | https://www.upstage.ai/terms-of-service | 2026-11-12 | 2026-10-24 | | Status page | https://status.upstage.ai/ | 2026-11-12 | 2026-10-24 | ## Subprocessors (43) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Airtable, Inc.](https://thirdpartyindex.com/vendors/airtable.md) | — | The United States | 2026-10-30 | | AlphaAI Technologies Inc.(Tavily Inc.) | — | The United States | 2026-10-30 | | [Apollo.io, Inc.](https://thirdpartyindex.com/vendors/apollo.md) | — | The United States | 2026-10-30 | | [Atlassian Corp.](https://thirdpartyindex.com/vendors/atlassian.md) | — | Australia | 2026-10-30 | | [Attio Ltd.](https://thirdpartyindex.com/vendors/attio.md) | — | The United States | 2026-10-30 | | AXZ Inc. | — | — | 2026-10-30 | | [BRAVE SOFTWARE, INC. ("BRAVE")](https://thirdpartyindex.com/vendors/brave.md) | — | The United States | 2026-10-30 | | [BREVO](https://thirdpartyindex.com/vendors/brevo.md) | — | The United States and France. | 2026-10-30 | | [Composio Inc. (Sampark Inc.)](https://thirdpartyindex.com/vendors/composio.md) | — | The United States | 2026-10-30 | | Contact | — | — | 2026-10-30 | | Contact information | https://sentry.io/privacy/ | — | 2026-10-30 | | Contents of the entrusted tasks | Service error monitoring and debugging | — | 2026-10-30 | | [Crusoe, Inc.](https://thirdpartyindex.com/vendors/crusoe.md) | — | The United States | 2026-10-30 | | Date and method of entrusting | At the time of a service error event, the information may be transmitted via the network transfer method | — | 2026-10-30 | | Details of entrusted work | — | — | 2026-10-30 | | Doodlin Inc. | — | — | 2026-10-30 | | EdInvent, Inc. | — | The United States | 2026-10-30 | | Effect of refusal of the transfer of personal information, procedure | — | — | 2026-10-30 | | Elfsight | — | Armenia | 2026-10-30 | | FuriosaAI | — | — | 2026-10-30 | | Gentlepie Co., Ltd. | — | — | 2026-10-30 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | — | The United States | 2026-10-30 | | How to refuse the transfer of personal information overseas, procedures, and the effect of refusal | Effect of refusal: Refusal may limit service error monitoring and reliability management.; How to refuse (Procedure): Please indicate your refusal to the overseas transfer of personal information via the Upstage Help Center.; https://get.support.upstage.ai/servicedesk/customer/portals | — | 2026-10-30 | | How to refuse the transfer of personal information, procedure | — | — | 2026-10-30 | | How to refuse the transfer of personal information, procedure, and effect of refusal | — | — | 2026-10-30 | | [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | — | The United States | 2026-10-30 | | [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | — | The United States | 2026-10-30 | | [LearnWorlds (CY) Ltd.](https://thirdpartyindex.com/vendors/learnworlds.md) | — | Cyprus | 2026-10-30 | | Legal basis for overseas transfer | PIPA Article 28-8(1)(iii) (processing/storage for contract execution) | — | 2026-10-30 | | Location of the subcontractors | United States (Iowa), Germany (Frankfurt) | — | 2026-10-30 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | — | The United States | 2026-10-30 | | [Nango Inc.](https://thirdpartyindex.com/vendors/nango-dev.md) | — | The United States | 2026-10-30 | | NAVER Cloud Corp. | — | — | 2026-10-30 | | [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | The United States | 2026-10-30 | | Personal information items entrusted | User identifier, error diagnostic data | — | 2026-10-30 | | Personal information items to be entrusted | — | — | 2026-10-30 | | Retention and use period of personal information | Up to 3 months | — | 2026-10-30 | | [RunPod Inc.](https://thirdpartyindex.com/vendors/runpod.md) | — | The United States | 2026-10-30 | | [Salesforce.com, Inc](https://thirdpartyindex.com/vendors/salesforce.md) | — | Japan | 2026-10-30 | | Timely Inc. | — | — | 2026-10-30 | | VESSL AI Korea Inc. | — | — | 2026-10-30 | | [Webflow, Inc.](https://thirdpartyindex.com/vendors/webflow.md) | — | The United States | 2026-10-30 | | [Zapier, Inc.](https://thirdpartyindex.com/vendors/zapier.md) | — | The United States | 2026-10-30 | Read from ([evidence](https://thirdpartyindex.com/evidence/187407)). CSV: https://thirdpartyindex.com/vendors/upstage/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Upstage's homepage made 80 requests to 8 domains, and 3 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Tag managers 1 (Google Cloud); CDN 1 (jsDelivr); JavaScript libraries 1 (Webflow). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - Webflow: 58 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1 (its subprocessor list names it too) - Google Cloud: 11 requests to gstatic.com, googletagmanager.com, ajax.googleapis.com, fonts.googleapis.com; Google Font API, Google Hosted Libraries, Google Tag Manager (its subprocessor list names it too) - jsDelivr: 7 requests to jsdelivr.net; jsDelivr ### First party (1) - Upstage: 4 requests to upstage.ai; Cloudflare, HSTS, HTTP/3, Open Graph, Webflow Ecommerce, Webpack 1 tracked company loaded by the homepage is not in Upstage's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Sendbird](https://thirdpartyindex.com/vendors/sendbird.md): LLM inference provider used to generate responses for Sendbird's AI Agent ## Incidents reported by Upstage's subprocessors Incidents reported in the last 30 days on their own status pages by 9 vendors Upstage lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-10: [Webflow](https://thirdpartyindex.com/vendors/webflow#status), which Upstage lists as a subprocessor, reported Reports of form notification emails not being delivered to customers in the US (major) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Upstage lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Webflow](https://thirdpartyindex.com/vendors/webflow#status), which Upstage lists as a subprocessor, reported \[RESOLVED\] Reports of issues deploying Cloud apps (major) - 2026-11-09: [Webflow](https://thirdpartyindex.com/vendors/webflow#status), which Upstage lists as a subprocessor, reported \[RESOLVED\] Reports of intermittent issues accessing some hosted sites (no impact stated) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Upstage lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Multiple services are impacted (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Chat with Sales temporarily unavailable (no impact stated) - 2026-11-04: [Webflow](https://thirdpartyindex.com/vendors/webflow#status), which Upstage lists as a subprocessor, reported \[RESOLVED\] Reports of issues accessing the Dashboard for some customers (critical) - 2026-11-03: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Delayed or failed template recommendations and template setup (no impact stated) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported "Chat with Sales" page not loading (no impact stated) - 2026-11-02: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Delay in transactional events (minor) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Upstage lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Upstage lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Elevated errors on Composio Connect MCP (no impact stated) - 2026-10-29: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Discord integration issues (no impact stated) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Multiple Services Impacted (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Elevated errors in Composio Sessions Search (no impact stated) - 2026-10-26: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Error with doubleOptinConfirmation API (minor) - 2026-10-26: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Elevated errors in Composio Platform (no impact stated) - 2026-10-25: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Elevated errors with Composio Platform (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Upstage lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Connection errors affecting Salesforce Pardot Zaps (major) - 2026-10-23: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Elevated errors on Composio platform (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Issue with plan purchase (no impact stated) - 2026-10-22: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Code Interpreter failures (no impact stated) - 2026-10-22: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Trigger failures for Workday, Salesforce and Canvas (no impact stated) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Security updates in progress for third-party software components (no impact stated) - 2026-10-22: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Assessment of recently reported PHP vulnerabilities (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Upstage lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Elevated Latency on Certain Endpoints (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Delayed real-time updates in Zapier Tables (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Upstream errors with the BambooHR integration (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Connect links showing "Invalid or expired link" (no impact stated) - 2026-10-19: [Apollo](https://thirdpartyindex.com/vendors/apollo#status), which Upstage lists as a subprocessor, reported We’ve identified an issue causing performance degradation. The issue has been partially mitigated, and we’re continuing to investigate and work toward a full resolution. (minor) - 2026-10-19: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Elevated error on public API (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported File Download errors (minor) - 2026-10-16: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Errors publishing Zaps from Guided Templates with app approvals enabled (major) - 2026-10-15: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Multiple Services Impacted (minor) - 2026-10-15: [LearnWorlds](https://thirdpartyindex.com/vendors/learnworlds#status), which Upstage lists as a subprocessor, reported Issues with schools located in US East (major) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Composio](https://thirdpartyindex.com/vendors/composio#status), which Upstage lists as a subprocessor, reported Elevated errors on Composio Platform (no impact stated) - 2026-10-15: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Delay in Processing Loyalty API request (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Upstage lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Multiple Services Impacted (minor) - 2026-10-14: [LearnWorlds](https://thirdpartyindex.com/vendors/learnworlds#status), which Upstage lists as a subprocessor, reported Issues with schools located in EU (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Permission errors affecting shared Forms, Canvas, and Tables (no impact stated) - 2026-10-14: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Upstage lists as a subprocessor, reported Delays on Transactional Email Delivery and Preview (minor) - 2026-10-14: [Zapier](https://thirdpartyindex.com/vendors/zapier#status), which Upstage lists as a subprocessor, reported Zoom Team Chat App connection failure (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Upstage lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/upstage --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api