# Upwork

[2 tracked vendors](https://thirdpartyindex.com/vendors/upwork#used-by) name Upwork as a subprocessor, including [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey) and [BitTitan](https://thirdpartyindex.com/vendors/bittitan). We have not found a subprocessor list published by Upwork. We monitor 6 of its documents, which we last checked on 2026-11-12.

Upwork (upwork.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/upwork
- Documents last verified: 2026-11-12
- Transparency rating: 42/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 2 tracked vendors rely on it directly, 38 within two hops, 87 within three
- Cite as: Upwork, Third Party Index, https://thirdpartyindex.com/vendors/upwork (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://www.upwork.com/legal | 2026-11-11 | 2026-11-07 |
| Privacy policy | https://privacy.upwork.com/policies | 2026-11-11 | 2026-10-07 |
| Terms | https://www.upwork.com/i/how-it-works/freelancer/ | 2026-11-11 | 2026-09-21 |
| Security page | https://www.upwork.com/trust-and-safety/security/ | 2026-11-12 | 2026-09-21 |
| security.txt | https://upwork.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 |
| Status page | https://status.upwork.com/ | 2026-11-11 | 2026-10-05 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Security program

What UPWORK, INC's Form 10-K for fiscal 2025, filed Feb 13, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1627475/000162747526000012/0001627475-26-000012-index.htm).

- Led by: Chief Information Security Officer
- Board oversight: Audit Committee
- Frameworks named: PCI DSS
- Practices named: Bug bounty, Vulnerability management, Threat intelligence, Security training
- Reviews its suppliers' security
- Since the fiscal 2024 report: ISO 27001, SOC 2 no longer named.

## Web Technologies

Upwork's homepage made 374 requests to 47 domains, 25 services controlled by another company, and 8 domains not identified. Loaded on 2026-10-12 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

25 third parties by category: Advertising 9 (Google Cloud, Microsoft, Podscribe, Reddit, Inc., Spotify AB, X Corp., Dstillery, Inc.; reviewed: Claritas, LLC, FreeWheel); Analytics 7 (TikTok, LinkedIn, Meta, Quora, TikTok; reviewed: iSpot.tv, Inc.; usually detected as Analytics: Wingify); Cookie compliance 1 (Transcend); CDN 1 (jsDelivr); Affiliate programs 1 (Impact Radius); Cart abandonment 1 (UpSellit); Digital asset management 1 (reviewed: Cloudinary); Referral marketing 1 (reviewed: SaaSquatch); Security 1 (Forter); Surveys 1 (Qualtrics); Unclassified 1 (Incognia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (25)

- Google Cloud: 39 requests to google.com, doubleclick.net, googletagmanager.com, googleadservices.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Sign-in, Google Tag Manager
- Forter: 12 requests to forter.com; Forter
- Qualtrics: 8 requests to qualtrics.com; Qualtrics
- TikTok: 7 requests to tiktok.com; TikTok Pixel
- LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag
- Microsoft: 4 requests to bing.com; Microsoft Advertising
- Transcend: 4 requests to transcend-cdn.com; Transcend
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419
- Podscribe: 3 requests to podscribe.com, d34r8q7sht0t9k.cloudfront.net; Podscribe
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- Spotify AB: 3 requests to spotify.com, pdst.fm; Podsights, Spotify Pixel
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- Cloudinary: 2 requests to cloudinary.com
- Impact Radius: 2 requests to impactradius-event.com, pxf.io; Impact
- Quora: 2 requests to quora.com; Quora Pixel
- UpSellit: 2 requests to upsellit.com; UpSellit
- Claritas, LLC: 1 request to trkn.us
- Dstillery, Inc.: 1 request to dstillery.com; Dstillery
- FreeWheel: 1 request to bidr.io
- Incognia: 1 request to incognia.com
- SaaSquatch: 1 request to ssqt.io
- TikTok: 1 request to tiktokw.us; TikTok Pixel
- Wingify: 1 request to visualwebsiteoptimizer.com
- iSpot.tv, Inc.: 1 request to ispot.tv
- jsDelivr: 1 request to jsdelivr.net; jsDelivr

### Unknown (8)

Domains not identified yet: cityrobotflower.com, d2hrivdxn8ekm8.cloudfront.net, iesnare.com, prod-us-east-1-backend-company-uploads-transcend-io.s3.amazonaws.com, d2jjzw81hqbuqv.cloudfront.net, media6degrees.com, ojrq.net, vaultdcr.com

### First party (1)

- Upwork: 245 requests to upwork.com, static-upwork.com; Cloudflare, Cloudinary, Envoy, HSTS, HTTP/3, LottieFiles, Nuxt.js, Open Graph, Priority Hints, Talkable 5.3.5, Tatari, Vue.js 2.7.15, Vuex 3.6.2, core-js 3.42.0

11 tracked companies loaded by the homepage are not in Upwork's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [BitTitan](https://thirdpartyindex.com/vendors/bittitan.md): Third party platform through which Idera, Inc (and therefore BitTitan) sources individual contractors who fill a variety of roles within the business
- [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey.md): Professional services, customer support, and engineering team augmentation (contractors)

## Service status

Incidents it reported on its own status page.

- Last 38 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported since Oct 5, 2026

## Security contact

From its security.txt (https://upwork.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/1528)):

- Contact: https://bugcrowd.com/upwork
- Contact: mailto:ext-reports@upwork.com
- Disclosure policy: https://support.upwork.com/hc/en-us/articles/211067638
- Security jobs: https://www.upwork.com/careers
- Languages: en
- Valid until 2027-07-23

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
