# Usercentrics

Usercentrics declares [6 subprocessors](https://thirdpartyindex.com/vendors/usercentrics#subprocessors) in [its subprocessor list](https://trust.usercentrics.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/54317)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Salesforce](https://thirdpartyindex.com/vendors/salesforce). No published changes since we first read it on 2026-09-22. [6 tracked vendors](https://thirdpartyindex.com/vendors/usercentrics#used-by) name Usercentrics as a subprocessor, including [Rewardful](https://thirdpartyindex.com/vendors/rewardful), [Ionos](https://thirdpartyindex.com/vendors/ionos) and [ai-coustics](https://thirdpartyindex.com/vendors/ai-coustics).

Usercentrics (usercentrics.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/usercentrics
- Documents last verified: 2026-11-11
- Transparency rating: 73/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 1/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 6 tracked vendors directly, 101 within two hops, 346 within three; 6 tracked vendors rely on it directly, 16 within two hops, 32 within three
- Cite as: Usercentrics, Third Party Index, https://thirdpartyindex.com/vendors/usercentrics (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.usercentrics.com/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://trust.usercentrics.com/subprocessors | 2026-11-11 | 2026-10-06 |
| Data processing addendum | https://usercentrics.com/wp-content/uploads/2026/02/SST\_DPA\_EN\_ONE-CMP\_February-2026\_V3.1\_without-signature-1.pdf | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://usercentrics.com/privacy-policy/ | 2026-11-11 | 2026-09-29 |
| Terms | https://usercentrics.com/terms-and-conditions/ | 2026-11-11 | 2026-09-22 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Cloud provider | 2026-09-28 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | — | Cloud provider | 2026-09-28 |
| [MongoDB Atlas](https://thirdpartyindex.com/vendors/mongodb.md) | — | Data storage and processing | 2026-09-28 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | — | Sales | 2026-09-28 |
| [Vanta](https://thirdpartyindex.com/vendors/vanta.md) | Continuous security and compliance monitoring | Security | 2026-09-28 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | — | Customer support | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/13120)). CSV: https://thirdpartyindex.com/vendors/usercentrics/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27701 ([evidence](https://thirdpartyindex.com/evidence/4297))
- Claimed: HIPAA, GDPR, CCPA/CPRA, NIST CSF ([evidence](https://thirdpartyindex.com/evidence/4297))

## Web Technologies

Usercentrics's homepage made 296 requests to 21 domains, 11 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

11 third parties by category: Analytics 6 (Meta, Factors.ai, Amplitude, G2.com, Hotjar, LinkedIn); Advertising 4 (AdRoll, Google Cloud, Taboola, OpenAI); Marketing automation 1 (Dreamdata). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (11)

- AdRoll: 22 requests to adroll.com; AdRoll 2.0
- Google Cloud: 18 requests to google.com, doubleclick.net, google-analytics.com, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Meta: 9 requests to facebook.com, facebook.net; Facebook Pixel 2.9.438
- Taboola: 9 requests to taboola.com; Taboola
- Factors.ai: 8 requests to factors.ai; Factors.ai
- Amplitude: 6 requests to amplitude.com; Amplitude
- OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel
- G2.com: 3 requests to g2crowd.com, g2.com; G2 Track Your Prospects
- Hotjar: 3 requests to hotjar.com, hotjar.io; Hotjar
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Dreamdata: 2 requests to dreamdata.cloud; Dreamdata

### Unknown (1)

Domains not identified yet: mpc2-prod-21-is5qnl632q-uc.a.run.app

### First party (1)

- Usercentrics: 207 requests to usercentrics.com, usercentrics.eu; AdRoll CMP System, Cloudflare, HSTS, HTTP/3, MySQL, Open Graph, PHP, Personio, Usercentrics, WordPress, Yoast SEO, core-js 3.32.2, jQuery 3.7.1, jQuery Migrate 3.4.1

9 tracked companies loaded by the homepage are not in Usercentrics's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (6)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [ai-coustics](https://thirdpartyindex.com/vendors/ai-coustics.md)
- [Cobalt](https://thirdpartyindex.com/vendors/cobalt.md): Consent management platform
- [CometChat](https://thirdpartyindex.com/vendors/cometchat.md)
- [Ionos](https://thirdpartyindex.com/vendors/ionos.md): MyWebsite Creator, -Essential, -Shop: Operation of the Consent Management Platform (CMP)
- [IrisCX](https://thirdpartyindex.com/vendors/iriscx.md)
- [Rewardful](https://thirdpartyindex.com/vendors/rewardful.md): cloud platform offering consent management, privacy compliance, and user data protection tools to help businesses manage user consent and ensure compliance with…

## Incidents reported by Usercentrics's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors Usercentrics lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-03: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Usercentrics lists as a subprocessor, reported Missing check results for GitHub pull requests (minor)
- 2026-10-29: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Usercentrics lists as a subprocessor, reported Incorrect security-training and background-check test results (no impact stated)
- 2026-10-21: [Vanta](https://thirdpartyindex.com/vendors/vanta#status), which Usercentrics lists as a subprocessor, reported Stale data for CloudflareDomainInventory and CloudflareZoneRule (major)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Usercentrics lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/usercentrics

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
