# Usersnap

[3 tracked vendors](https://thirdpartyindex.com/vendors/usersnap#used-by) name Usersnap as a subprocessor, including [CometChat](https://thirdpartyindex.com/vendors/cometchat), [Posit](https://thirdpartyindex.com/vendors/posit) and [Medallia](https://thirdpartyindex.com/vendors/medallia). We have not found a subprocessor list published by Usersnap. We monitor 5 of its documents, which we last checked on 2026-11-11.

Usersnap (usersnap.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/usersnap
- Documents last verified: 2026-11-11
- Transparency rating: 36/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 3 tracked vendors rely on it directly, 5 within two hops, 5 within three
- Cite as: Usersnap, Third Party Index, https://thirdpartyindex.com/vendors/usersnap (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://usersnap.com/gdpr-data-protection | 2026-11-11 | 2026-10-28 |
| Privacy policy | https://usersnap.com/privacy-policy | 2026-11-11 | 2026-10-28 |
| Terms | https://usersnap.com/terms-of-service | 2026-11-11 | 2026-10-28 |
| Security page | https://usersnap.com/security | 2026-11-11 | 2026-10-28 |
| Status page | https://status.usersnap.com/ | 2026-11-11 | 2026-11-02 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

Usersnap's homepage made 102 requests to 19 domains, and 11 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

11 third parties by category: Analytics 5 (G2.com, LinkedIn, Hotjar; reviewed: Mixpanel; usually detected as Analytics: Wingify); Marketing automation 2 (ActiveCampaign; usually detected as Marketing automation: Storylane); CDN 2 (jsDelivr, Cloudflare); Advertising 1 (Google Cloud); JavaScript libraries 1 (Webflow). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (11)

- Webflow: 36 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1
- Storylane: 31 requests to storylane.io
- Google Cloud: 14 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- ActiveCampaign: 3 requests to app-us1.com, trackcmp.net; ActiveCampaign
- G2.com: 3 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Hotjar: 2 requests to hotjar.com; Hotjar
- Mixpanel: 2 requests to mxpnl.com
- Wingify: 2 requests to visualwebsiteoptimizer.com
- jsDelivr: 2 requests to jsdelivr.net; jsDelivr
- Cloudflare: 1 request to cloudflare.com; cdnjs

### First party (1)

- Usersnap: 3 requests to usersnap.com; Cloudflare, HSTS, HTTP/3, Nginx, Open Graph, Rewardful, Webpack, core-js 3.26.1

11 tracked companies loaded by the homepage are not in Usersnap's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (3)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [CometChat](https://thirdpartyindex.com/vendors/cometchat.md)
- [Medallia](https://thirdpartyindex.com/vendors/medallia.md): Screen capture functionality, if enabled.
- [Posit](https://thirdpartyindex.com/vendors/posit.md): Feedback and bug reporting

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api