# Velocity T.K. Velocity T.K. declares [13 subprocessors](https://thirdpartyindex.com/vendors/velocity-t-k#subprocessors) in [its subprocessor list](https://www.bigpanda.io/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/7061)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-23. Velocity T.K. (velocity.tech): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/velocity-t-k - Documents last verified: 2026-11-12 - Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 13 tracked vendors directly, 94 within two hops, 337 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Velocity T.K., Third Party Index, https://thirdpartyindex.com/vendors/velocity-t-k (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.bigpanda.io/ | 2026-11-12 | 2026-09-23 | | Subprocessor list | https://www.bigpanda.io/subprocessors/ | 2026-11-11 | 2026-09-23 | | Privacy policy | https://www.bigpanda.io/privacy-notice/ | 2026-11-11 | 2026-09-23 | | Status page | https://status.bigpanda.io/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (13) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service Provider: Used to provide core infrastructure,; and scalability of the BigPanda SaaS platform.; hosting, storage, and compute services that support the delivery | EU (Germany); US | 2026-09-23 | | [Assembly.ai](https://thirdpartyindex.com/vendors/assemblyai.md) (AI model provider: AssemblyAI) | Cloud Service Provider: Used to support speech-to-text; audio into actionable text for documentation and analysis.; transcription capabilities, enabling BigPanda to convert meeting | US | 2026-09-23 | | [ClickHouse Cloud](https://thirdpartyindex.com/vendors/clickhouse.md) | Cloud Service Provider: Used to support high-speed storage and querying of operational; data flowing into BigPanda’s AI Detection and Response capabilities, enabling BigPanda to; deliver enhanced detection accuracy and faster contextual insights across the platform. | US | 2026-09-23 | | [Google Cloud, Vertex AI Service](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | Cloud Service Provider: Used to support AI-driven capabilities such; as language understanding, generative responses, and machine learning analytics,; enabling BigPanda to deliver enhanced automation and contextual insights across the platform. | US | 2026-09-23 | | [Microsoft Azure OpenAI](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | Cloud Service Provider: Used to support AI-driven capabilities; such as language understanding and text analytics, enabling BigPanda; to enhance automation and contextual insights within its platform. | US | 2026-09-23 | | [MongoDB, Atlas Service](https://thirdpartyindex.com/vendors/mongodb.md) | Cloud Service Provider: Used to provide managed cloud database services,; data within the BigPanda platform.; supporting the secure storage, processing, and scalability of application | US | 2026-09-23 | | [Neo4j, AuraDB Service](https://thirdpartyindex.com/vendors/neo4j.md) | Cloud Service Provider: Used to provide managed graph database services,; advanced analytics and application functionality within the BigPanda platform.; enabling the storage and analysis of relationship-based data to support | US | 2026-09-23 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Cloud Service Provider: Used to support AI-powered features; enabling enhanced automation and insights within; such as natural language processing and generative responses,; the BigPanda platform. | US | 2026-09-23 | | [Oracle Cloud Infrastructure (OCI), Generative AI Service](https://thirdpartyindex.com/vendors/oracle.md) | Cloud Service Provider: Used to support AI-driven capabilities such as language understanding, generative responses, and machine learning analytics, enabling BigPanda to deliver enhanced automation and contextual insights across the platform. | US | 2026-09-23 | | [Recall.ai](https://thirdpartyindex.com/vendors/hyperdoc-a-k-a-recall-ai.md) | Cloud Service Provider: Used to capture and analyze meeting; content from supported video conferencing platforms, enabling; transcription and automated documentation. | US | 2026-09-23 | | [Sisense Inc.](https://thirdpartyindex.com/vendors/sisense.md) | Cloud Service Provider: Used to power embedded analytics and; dashboards and reporting capabilities within its platform.; data visualization, enabling BigPanda to deliver interactive | US | 2026-09-23 | | [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Cloud Service Provider: Used to deliver secure and scalable data; analytics capabilities, enabling BigPanda to process, store, and; analyze large volumes of operational and performance data. | US | 2026-09-23 | | [ThoughtSpot](https://thirdpartyindex.com/vendors/thoughtspot.md) | Cloud Service Provider: Used to provide embedded analytics and; insights within the BigPanda platform.; interactive dashboards, enabling self-service reporting and data | US | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/7061)). CSV: https://thirdpartyindex.com/vendors/velocity-t-k/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 4. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Velocity T.K.'s homepage made 61 requests to 7 domains, and 3 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Tag managers 1 (Google Cloud); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust - Google Cloud: 3 requests to fonts.googleapis.com, googletagmanager.com; Google Tag Manager (its subprocessor list names it too) - jsDelivr: 1 request to jsdelivr.net; jsDelivr ### First party (1) - Velocity T.K.: 46 requests to bigpanda.io, velocity.tech; Chart.js, Cloudflare, Divi, FitVids.JS, Google Font API, HSTS, HTTP/3, Magnific Popup, Max Mega Menu, Microsoft Clarity, MySQL, Open Graph, PHP, Priority Hints, SVG Support, WP Engine, WP Rocket 3.23.1.1, WordPress, Yoast SEO 28.8, Yoast SEO Premium 28.2, YouTube, jQuery 3.7.1, jQuery Migrate 3.4.1 2 tracked companies loaded by the homepage are not in Velocity T.K.'s subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 2 reported incidents (0 major or critical, 2 minor, 0 with no impact stated) - Typical time to resolve: 1 h 55 min - Status page last read: 2026-11-12 - 2026-10-21: Alert Enrichment Latency (minor) - 2026-09-17: Outbound Delays (minor) - 2026-08-11: Incidents Not Appearing in Incident Feed (minor) - 2026-08-07: Unified Analytics and UDC Downstream Delays (critical) - 2026-07-22: BigPanda OIM Processing Errors (US) (major) - 2026-07-15: Big Panda Console Incident Search misbehaving- Prod Us-West-1 (minor) - 2026-07-12: Issues updating Incident Tags (minor) - 2026-06-24: Biggy Login (critical) ## Incidents reported by Velocity T.K.'s subprocessors Incidents reported in the last 30 days on their own status pages by 5 vendors Velocity T.K. lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor) - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Velocity T.K. lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Velocity T.K. lists as a subprocessor, reported Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro (minor) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Velocity T.K. lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Velocity T.K. lists as a subprocessor, reported Real-time STT: 502 errors related to change to temporary tokens (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Velocity T.K. lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Velocity T.K. lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Velocity T.K. lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Velocity T.K. lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Velocity T.K. lists as a subprocessor, reported INC20000277 (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/velocity-t-k --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api