# Velou

Velou declares [9 subprocessors](https://thirdpartyindex.com/vendors/velou#subprocessors) in [its subprocessor list](https://www.velou.com/sub-processors), which we last checked on 2026-10-10 ([evidence](https://thirdpartyindex.com/evidence/75963)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Slack](https://thirdpartyindex.com/vendors/slack). No published changes since we first read it on 2026-10-10.

Velou (velou.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/velou
- Documents last verified: 2026-10-10
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 61 within two hops, 250 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Velou, Third Party Index, https://thirdpartyindex.com/vendors/velou (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.velou.com/sub-processors | 2026-10-10 | 2026-10-10 |
| Privacy policy | https://www.velou.com/privacy-policy | 2026-10-10 | 2026-10-10 |
| Terms | https://www.velou.com/terms-of-service | 2026-10-10 | 2026-10-10 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure provider hosting Velou’s solution components, configurations, and microservices | USA | 2026-10-10 |
| [Atlassian (Jira, Confluence)](https://thirdpartyindex.com/vendors/atlassian.md) | Issue tracking, documentation, and workflow management | USA | 2026-10-10 |
| [Bitbucket (Atlassian)](https://thirdpartyindex.com/vendors/bitbucket.md) | Source code hosting and CI/CD pipeline integration | USA | 2026-10-10 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Infrastructure metrics, logs, and alerting | USA | 2026-10-10 |
| [Elasticsearch (Elastic Cloud)](https://thirdpartyindex.com/vendors/elasticsearch.md) | Search indexing and retrieval | USA | 2026-10-10 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud storage and ML model processing | USA | 2026-10-10 |
| [MongoDB Atlas](https://thirdpartyindex.com/vendors/mongodb.md) | Managed database services for product data storage | USA | 2026-10-10 |
| [Okta](https://thirdpartyindex.com/vendors/okta.md) | SSO, access control, authentication for internal systems | USA | 2026-10-10 |
| [Slack Technologies](https://thirdpartyindex.com/vendors/slack.md) | Messaging and alerting among team members | USA | 2026-10-10 |

Read from ([evidence](https://thirdpartyindex.com/evidence/75963)). CSV: https://thirdpartyindex.com/vendors/velou/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Velou's subprocessors

Incidents reported in the last 30 days on their own status pages by 4 vendors Velou lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-09: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Velou lists as a subprocessor, reported Issue impacting Atlas Search availability on certain clusters (major)
- 2026-10-09: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Velou lists as a subprocessor, reported Admin Admin API: Intermittent Increase in 5xx errors (no impact stated)
- 2026-10-08: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Velou lists as a subprocessor, reported Delayed or Unavailable project operation in GCP us-central1 (major)
- 2026-10-06: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Velou lists as a subprocessor, reported Delayed Serverless Metrics in Azure UAE North region (major)
- 2026-10-02: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Velou lists as a subprocessor, reported Delayed RUM sessions (no impact stated)
- 2026-10-02: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Velou lists as a subprocessor, reported MongoDB Charts: Infinite login loop when creating new Charts projects (minor)
- 2026-10-01: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Velou lists as a subprocessor, reported Trigger processing may be delayed globally (major)
- 2026-10-01: [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket#status), which Velou lists as a subprocessor, reported Job processing and scheduling is degraded affecting multiple Atlassian products (major)
- 2026-09-30: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Velou lists as a subprocessor, reported Delays in Atlas cluster management operations (no impact stated)
- 2026-09-30: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Velou lists as a subprocessor, reported Delayed Events (minor)
- 2026-09-25: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Velou lists as a subprocessor, reported Users are unable to acknowledge, escalate, or resolve On-Call Pages (minor)
- 2026-09-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Velou lists as a subprocessor, reported Degraded Performance: Cloud Provisioning Delays (major)
- 2026-09-21: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Velou lists as a subprocessor, reported Delayed Monitors Notifications (minor)
- 2026-09-20: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Velou lists as a subprocessor, reported Delayed events triggered by emails (minor)
- 2026-09-17: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Velou lists as a subprocessor, reported AutoOps node metrics temporarily unavailable in some regions (major)
- 2026-09-16: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Velou lists as a subprocessor, reported Elastic Support Portal unavailable (major)
- 2026-09-16: [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket#status), which Velou lists as a subprocessor, reported Delays with Bitbucket Pipelines Execution (minor)
- 2026-09-16: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Velou lists as a subprocessor, reported Support Portal Outage (major)
- 2026-09-12: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Velou lists as a subprocessor, reported Delayed Metrics in Cloud Console - GCP us-east4 (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/velou

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api