# Veracross

Veracross (veracross.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/veracross
- Documents last verified: 2026-09-30
- Transparency rating: 72/100 (how much it publishes, not how secure it is)
- Cite as: Veracross, Third Party Index, https://thirdpartyindex.com/vendors/veracross (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.veracross.com/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.veracross.com/subprocessors | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.veracross.com/product-privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Status page | https://status.veracross.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (14)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Accusoft Prizmdoc | Applications, Services, and Support; File annotation | United States | 2026-09-30 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Applications, Services, and Support; IaaS, hosting, databases, files storage, CDN, AI model hosting | United States, Germany, Australia | 2026-09-30 |
| Bluesnap | Applications, Services, and Support; Financial transaction processing | United States | 2026-09-30 |
| [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary.md) | Applications, Services, and Support; Image hosting | United States | 2026-09-30 |
| [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | Applications, Services, and Support; Candidate & Business Operations; Sales & Marketing; Document Management | United States | 2026-09-30 |
| [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Applications, Services, and Support; Email processing & delivery | United States | 2026-09-30 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Applications, Services, and Support; Business Operations; IaaS, database storage, identity management, SIEM | United States, the Netherlands, Australia | 2026-09-30 |
| [Mimecast](https://thirdpartyindex.com/vendors/mimecast.md) | Business Operations; Email security | United States | 2026-09-30 |
| Rackspace | Applications, Services, and Support; Cloud file storage | United States | 2026-09-30 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Applications, Services, and Support; Sales & Marketing; Business Operations; Customer account management | United States | 2026-09-30 |
| [ShareFile](https://thirdpartyindex.com/vendors/cloud-software-group.md) | Applications, Services, and Support; File sharing services | United States, Australia | 2026-09-30 |
| Smarty | Address validation and verification; Applications, Services, and Support | United States | 2026-09-30 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Applications, Services, and Support; Financial transaction processing | Global | 2026-09-30 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Applications, Services, and Support; SMS delivery | Global | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/18886)). CSV: https://thirdpartyindex.com/vendors/veracross/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/18885))
- Claimed: HIPAA, GDPR, CCPA/CPRA, COPPA ([evidence](https://thirdpartyindex.com/evidence/18885))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 50 days: 10 reported incidents (3 major or critical, 4 minor, 3 with no impact stated)
- Typical time to resolve: 53 min
- 2026-09-22: Errors Merging Records in Axiom (no impact stated)
- 2026-09-14: Issue with LDAP Authentication (no impact stated)
- 2026-09-14: Issue with Authentication for Subset of Users (minor)
- 2026-09-08: Single Sign-On to the Veracross Community (major)
- 2026-08-31: Accounting, Emails, and Files Outages (major)
- 2026-08-27: Issue with Time Display in Axiom (no impact stated)
- 2026-08-20: Issue with Query Exports in Axiom (minor)
- 2026-08-17: Authentication outage for subset of users (critical)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api