# Verint

Verint declares [3 subprocessors](https://thirdpartyindex.com/vendors/verint#subprocessors) in [its subprocessor list](https://www.verint.com/wp-content/uploads/Verint-Data-Processing-Instructions.pdf), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/5522)). They include [Snowflake](https://thirdpartyindex.com/vendors/snowflake) and [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai). No published changes since we first read it on 2026-09-22. [4 tracked vendors](https://thirdpartyindex.com/vendors/verint#used-by) name Verint as a subprocessor, including [RingCentral](https://thirdpartyindex.com/vendors/ringcentral), [8x8](https://thirdpartyindex.com/vendors/8x8) and [Formative](https://thirdpartyindex.com/vendors/formative).

Verint (verint.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/verint
- Documents last verified: 2026-11-11
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 2 tracked vendors directly, 21 within two hops, 166 within three; 4 tracked vendors rely on it directly, 19 within two hops, 41 within three
- Cite as: Verint, Third Party Index, https://thirdpartyindex.com/vendors/verint (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.verint.com/ | 2026-11-11 | 2026-11-07 |
| Subprocessor list | https://www.verint.com/wp-content/uploads/Verint-Data-Processing-Instructions.pdf | 2026-11-11 | 2026-09-23 |
| Data processing addendum | https://www.verint.com/our-company/legal-documents/global-data-processing-addendum/ | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.verint.com/our-company/legal-documents/global-privacy-notice/ | 2026-11-11 | 2026-11-04 |
| Terms | https://www.verint.com/our-company/legal-documents/verintcom-terms-of-service/ | 2026-11-11 | 2026-09-22 |
| Status page | https://verint.statuspage.io/inactive | 2026-11-11 | 2026-09-22 |

## Subprocessors (3)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [AssemblyAI, Inc.](https://thirdpartyindex.com/vendors/assemblyai.md) (AI model provider: AssemblyAI) | To create voice-to-text transcription. Customer controls ingested recordings using the pause/resume configuration | USA or Ireland | 2026-09-28 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | To provide data warehousing (off-line storage) and data analytics. Storage and processing of redacted customer interaction transcripts and associated analytics results to support AI-enabled features, reporting, and analytics. | Customer-specific Snowflake instance deployed in the same environment as the customer tenant. Processing location varies by customer realm. | 2026-09-28 |
| Transperfect: Speech and text analytics natural language services | Manual transcribing or analysing of Customer Data | Verint Hosted Environment | 2026-09-28 |

Read from ([evidence](https://thirdpartyindex.com/evidence/5522)). CSV: https://thirdpartyindex.com/vendors/verint/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001, FedRAMP, StateRAMP, TX-RAMP ([evidence](https://thirdpartyindex.com/evidence/13824))
- Claimed: HIPAA, GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/13824))
- FedRAMP Marketplace: Moderate

## Web Technologies

Verint's homepage made 212 requests to 38 domains, 19 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

19 third parties by category: Advertising 6 (Google Cloud, The Trade Desk, Inc., Microsoft; reviewed: Clickagy; usually detected as Advertising: Xandr, Magnite, Inc.); Analytics 6 (HubSpot, ZoomInfo, G2.com, LinkedIn, Cloudflare; usually detected as Analytics: Wingify); CDN 2 (reviewed: imgix; usually detected as CDN: jsDelivr); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (OneTrust); Issue trackers 1 (usually detected as Issue trackers: Sentry); Video players 1 (Vidyard); Unclassified 1 (Transifex). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (19)

- Google Cloud: 39 requests to google.com, doubleclick.net, googletagmanager.com, googleadservices.com, gstatic.com, fonts.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- Qualified.com, Inc.: 35 requests to qualified.com; Qualified
- imgix: 24 requests to imgix.net
- HubSpot: 15 requests to hsforms.com, hubspot.com, hubapi.com, hs-analytics.net, hs-banner.com, hs-scripts.com, hsadspixel.net, hsforms.net; HubSpot, HubSpot Analytics
- OneTrust: 14 requests to cookielaw.org, onetrust.com; OneTrust
- The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk
- Clickagy: 7 requests to clickagy.com
- ZoomInfo: 7 requests to zoominfo.com, zi-scripts.com; Zoominfo
- G2.com: 4 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Microsoft: 3 requests to bing.com; Microsoft Advertising
- Wingify: 3 requests to visualwebsiteoptimizer.com
- Transifex: 2 requests to transifex.com
- Xandr: 2 requests to adnxs.com
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Magnite, Inc.: 1 request to rubiconproject.com
- Sentry: 1 request to sentry.io
- Vidyard: 1 request to vidyard.com; Vidyard
- jsDelivr: 1 request to jsdelivr.net

### Unknown (2)

Domains not identified yet: ofgreencolumn.com, transifex.net

### First party (1)

- Verint: 26 requests to verint.com; Fastly, Flickity, GSAP, Google Font API, HSTS, Imgix, MariaDB, MySQL, Nginx, Open Graph, PHP, PWA, Pantheon, Priority Hints, RSS, Sentry, Transifex 142, Varnish, WordPress, Yoast SEO, jQuery 3.7.1, jQuery Migrate 3.4.1, jsDelivr

14 tracked companies loaded by the homepage are not in Verint's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (4)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [8x8](https://thirdpartyindex.com/vendors/8x8.md): Verint® Monet Workforce Management is an affordable, easy-to-use contact center software solution that optimizes employee forecasting and scheduling. It can fr…
- [Formative](https://thirdpartyindex.com/vendors/formative.md): Customer Engagement Platform
- [Newsela](https://thirdpartyindex.com/vendors/newsela.md): Customer Engagement Platform
- [RingCentral](https://thirdpartyindex.com/vendors/ringcentral.md): Productivity enhancement and workflow management tool provider; Workforce engagement optimization

## Incidents reported by Verint's subprocessors

Incidents reported in the last 30 days on their own status pages by 2 vendors Verint lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000347 (minor)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-02: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Verint lists as a subprocessor, reported Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro (minor)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-28: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Verint lists as a subprocessor, reported Real-time STT: 502 errors related to change to temporary tokens (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Verint lists as a subprocessor, reported INC20000277 (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/verint

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api