# VisibleThread

VisibleThread declares [21 subprocessors](https://thirdpartyindex.com/vendors/visiblethread#subprocessors) in [its subprocessor list](https://trust.visiblethread.com/subprocessors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/52714)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Salesforce](https://thirdpartyindex.com/vendors/salesforce) and [HubSpot](https://thirdpartyindex.com/vendors/hubspot). No published changes since we first read it on 2026-09-28.

VisibleThread (visiblethread.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/visiblethread
- Documents last verified: 2026-11-12
- Transparency rating: 70/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 18 tracked vendors directly, 160 within two hops, 478 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: VisibleThread, Third Party Index, https://thirdpartyindex.com/vendors/visiblethread (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.visiblethread.com/ | 2026-11-12 | 2026-11-12 |
| Subprocessor list | https://trust.visiblethread.com/subprocessors | 2026-11-12 | 2026-10-06 |
| Privacy policy | https://www.visiblethread.com/privacy/ | 2026-11-12 | 2026-09-28 |
| Terms | https://www.visiblethread.com/visiblethread-subscription-agreement/ | 2026-11-12 | 2026-09-28 |
| Security page | https://www.visiblethread.com/security/ | 2026-11-12 | 2026-11-06 |
| Status page | https://status.visiblethread.com/ | 2026-11-12 | 2026-11-12 |

## Subprocessors (21)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [AccountsIQ](https://thirdpartyindex.com/vendors/accountsiq.md) | — | Finance and payments | 2026-09-28 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Cloud provider | 2026-09-28 |
| [Asana](https://thirdpartyindex.com/vendors/asana.md) | — | Collaboration | 2026-09-28 |
| [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket.md) | — | Version control | 2026-09-28 |
| BrightPay | — | Finance and payments | 2026-09-28 |
| [Chargebee](https://thirdpartyindex.com/vendors/chargebee.md) | — | Finance and payments | 2026-09-28 |
| [Confluence](https://thirdpartyindex.com/vendors/atlassian.md) | — | Document management | 2026-09-28 |
| [Figma](https://thirdpartyindex.com/vendors/figma.md) | — | Product and design | 2026-09-28 |
| Globant (Tableau) | — | Data analytics | 2026-09-28 |
| [Gong](https://thirdpartyindex.com/vendors/gong.md) | — | Sales | 2026-09-28 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | — | Marketing | 2026-09-28 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | — | Customer support | 2026-09-28 |
| [Jira](https://thirdpartyindex.com/vendors/atlassian.md) | — | Collaboration | 2026-09-28 |
| [KnowBe4](https://thirdpartyindex.com/vendors/knowbe4.md) | — | Employee management | 2026-09-28 |
| [LinkedIn Sales Navigator](https://thirdpartyindex.com/vendors/linkedin.md) | — | Sales | 2026-09-28 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | — | Sales | 2026-09-28 |
| [Salesloft](https://thirdpartyindex.com/vendors/salesloft.md) | — | Sales | 2026-09-28 |
| [Tenable Vulnerability Management](https://thirdpartyindex.com/vendors/tenable-holdings.md) | — | — | 2026-09-28 |
| [Totango](https://thirdpartyindex.com/vendors/totango.md) | — | Customer support | 2026-09-28 |
| [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | — | Customer support | 2026-09-28 |
| [Zoho](https://thirdpartyindex.com/vendors/zoho.md) | — | IT | 2026-09-28 |

Read from ([evidence](https://thirdpartyindex.com/evidence/12478)). CSV: https://thirdpartyindex.com/vendors/visiblethread/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/12480))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/12480))
- FedRAMP Marketplace: Moderate

## Web Technologies

VisibleThread's homepage made 1 request to 1 domain. Loaded on 2026-11-11 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

### First party (1)

- VisibleThread: 1 request to visiblethread.com; Apache HTTP Server 2.4.69, Ubuntu

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-11-12
- No incidents reported in the last 12 months
- Latest incident reported: 2025-10-29: VT Writer Degraded Performance - Office JS Library Issues (minor)

## Incidents reported by VisibleThread's subprocessors

Incidents reported in the last 30 days on their own status pages by 10 vendors VisibleThread lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Gong](https://thirdpartyindex.com/vendors/gong#status), which VisibleThread lists as a subprocessor, reported Microsoft Teams calls & outlook is currently affected by a service disruption at Microsoft (minor)
- 2026-11-12: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which VisibleThread lists as a subprocessor, reported Google Meet recording issues (no impact stated)
- 2026-11-12: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which VisibleThread lists as a subprocessor, reported Tenable One - Web Application Scanning: Scanner Management Filters Being Ignored (critical)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which VisibleThread lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-09: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which VisibleThread lists as a subprocessor, reported Salesforce sync interruption for some customers (no impact stated)
- 2026-11-09: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which VisibleThread lists as a subprocessor, reported Tenable Cloud Security: Customers Site Access Issues (USGov1) (critical)
- 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which VisibleThread lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major)
- 2026-11-06: [KnowBe4](https://thirdpartyindex.com/vendors/knowbe4#status), which VisibleThread lists as a subprocessor, reported Prevent & Protect - Email delivery issues (critical)
- 2026-11-04: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which VisibleThread lists as a subprocessor, reported Tenable Vulnerability Management: Scan Processing Delays (minor)
- 2026-11-04: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which VisibleThread lists as a subprocessor, reported Tenable Vulnerability Management: Delay in Findings (major)
- 2026-11-02: [KnowBe4](https://thirdpartyindex.com/vendors/knowbe4#status), which VisibleThread lists as a subprocessor, reported Defend Email Processing Delays (no impact stated)
- 2026-11-02: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which VisibleThread lists as a subprocessor, reported Tenable Cloud Security: Sync delays (major)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which VisibleThread lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-31: [KnowBe4](https://thirdpartyindex.com/vendors/knowbe4#status), which VisibleThread lists as a subprocessor, reported Defend - Inbound Mail Errors (minor)
- 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which VisibleThread lists as a subprocessor, reported Slow Fin Procedures (minor)
- 2026-10-30: [Figma](https://thirdpartyindex.com/vendors/figma#status), which VisibleThread lists as a subprocessor, reported Temporary Disruption with Sites (no impact stated)
- 2026-10-29: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which VisibleThread lists as a subprocessor, reported Copilot – Calls not being recorded (major)
- 2026-10-28: [ChargeBee](https://thirdpartyindex.com/vendors/chargebee#status), which VisibleThread lists as a subprocessor, reported API Service Degradation - EU Region (major)
- 2026-10-27: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which VisibleThread lists as a subprocessor, reported Groove Dialer: Calls failing for some customers (major)
- 2026-10-26: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which VisibleThread lists as a subprocessor, reported Pipeline Lag (minor)
- 2026-10-23: [Asana](https://thirdpartyindex.com/vendors/asana#status), which VisibleThread lists as a subprocessor, reported Background jobs partial outage (major)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which VisibleThread lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-22: [ChargeBee](https://thirdpartyindex.com/vendors/chargebee#status), which VisibleThread lists as a subprocessor, reported Subject: Security Notice: No Impact from PHPshell Zero-Day Vulnerability (no impact stated)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which VisibleThread lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket#status), which VisibleThread lists as a subprocessor, reported Disrupted Bitbucket availability (critical)
- 2026-10-21: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which VisibleThread lists as a subprocessor, reported Tenable Vulnerability Management: Scheduled Scans Not Launching (major)
- 2026-10-21: [Asana](https://thirdpartyindex.com/vendors/asana#status), which VisibleThread lists as a subprocessor, reported Asana downtime (major)
- 2026-10-20: [KnowBe4](https://thirdpartyindex.com/vendors/knowbe4#status), which VisibleThread lists as a subprocessor, reported Prevent - Missing New Domain Registration Advice (minor)
- 2026-10-19: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which VisibleThread lists as a subprocessor, reported MS Teams Calls Not Being Recorded (major)
- 2026-10-17: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which VisibleThread lists as a subprocessor, reported Tenable Cloud Security: Service Degradation on All Sites (major)
- 2026-10-15: [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket#status), which VisibleThread lists as a subprocessor, reported Bitbucket Cloud - Service Disruption (critical)
- 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which VisibleThread lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor)
- 2026-10-14: [Salesloft](https://thirdpartyindex.com/vendors/salesloft#status), which VisibleThread lists as a subprocessor, reported Certain users are unable to access Conversation Intelligence from within Salesloft/Clari (major)
- 2026-10-14: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which VisibleThread lists as a subprocessor, reported Tenable One: Delay in Tenable Exposure Management data (major)
- 2026-10-14: [Tenable](https://thirdpartyindex.com/vendors/tenable-holdings#status), which VisibleThread lists as a subprocessor, reported Tenable Vulnerability Management: Unresponsive Cyber Exposure Feed (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/visiblethread

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api