# Vivantio

Vivantio (vivantio.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/vivantio
- Documents last verified: 2026-09-30
- Transparency rating: 84/100 (how much it publishes, not how secure it is)
- Cite as: Vivantio, Third Party Index, https://thirdpartyindex.com/vendors/vivantio (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.vivantio.com/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.vivantio.com/subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.vivantio.com/data-processing-addendum/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.vivantio.com/privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://www.vivantio.com/terms-and-conditions/ | 2026-09-30 | 2026-09-30 |
| Status page | https://status.vivantio.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (3)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Infra Monitoring Providers | United States of America | 2026-09-30 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting Providers | Canada; Ireland; United Kingdom; United States of America | 2026-09-30 |
| [UserPilot](https://thirdpartyindex.com/vendors/userpilot.md) | Analytics | Ireland | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/21266)). CSV: https://thirdpartyindex.com/vendors/vivantio/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 20 h 11 min
- 2026-07-13: Performance issues impacting some customers (no impact stated)
- 2026-02-02: Issues with accessing Vivantio impacting some of our' customers (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api