# Vivox

Vivox declares [9 subprocessors](https://thirdpartyindex.com/vendors/vivox#subprocessors) in [its subprocessor list](https://unity.com/legal/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/7048)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-23.

Vivox (vivox.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/vivox
- Documents last verified: 2026-11-11
- Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Part of: [Unity](https://thirdpartyindex.com/vendors/unity)
- Supply chain: relies on 6 tracked vendors directly, 44 within two hops, 182 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Vivox, Third Party Index, https://thirdpartyindex.com/vendors/vivox (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.unity.com/ | 2026-11-11 | 2026-10-29 |
| Subprocessor list | https://unity.com/legal/subprocessors | 2026-11-11 | 2026-09-23 |
| Data processing addendum | https://unity.com/legal/unity-data-processing-addendum-dpa | 2026-11-11 | 2026-09-23 |
| Privacy policy | https://unity.com/legal/privacy-policy | 2026-11-11 | 2026-09-23 |
| Terms | https://unity.com/glossary | 2026-11-11 | 2026-11-11 |
| Security page | https://unity.com/security | 2026-11-11 | 2026-10-29 |
| Status page | https://status.unity.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Akamai](https://thirdpartyindex.com/vendors/akamai.md) | — | Global; United States of America only | 2026-09-30 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Australia; Brazil; Germany; Singapore; United States of America | 2026-09-30 |
| GGWP | — | United States of America | 2026-09-30 |
| [Google Cloud Platform (including Looker & Google Big Query where applicable)](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Australia; Belgium; Brazil; Germany; Hong Kong; Singapore; Taiwan; United States of America | 2026-09-30 |
| Innodata | — | Philippines; Sri Lanka; United States | 2026-09-30 |
| [Logz.io](https://thirdpartyindex.com/vendors/logz-io.md) | — | Israel; United States of America | 2026-09-30 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | — | Japan; Netherlands; Singapore; United States of America | 2026-09-30 |
| MySQL | — | United States of America | 2026-09-30 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | — | Netherlands; United States of America | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/7048)). CSV: https://thirdpartyindex.com/vendors/vivox/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/7040))

## Web Technologies

Vivox's homepage made 236 requests to 50 domains, 37 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

37 third parties by category: Advertising 18 (Google Cloud, Microsoft, Reddit, Inc.; reviewed: BidSwitch GmbH, FreeWheel, Index Exchange Inc., OpenX, Samba TV, Inc., Semasio GmbH, WPP Media, digitalAudience B.V.; usually detected as Advertising: Amazon, Magnite, Inc., ID5 Technology Ltd, Neustar, Inc. (TransUnion), PubMatic, Taboola, Xandr); Analytics 6 (LinkedIn, Demandbase, Cloudflare; reviewed: Comscore, Nielsen, iSpot.tv, Inc.); Customer data platform 3 (reviewed: LiveRamp, MEDIARITHMICS SAS, Zeotap); Surveys 2 (Qualtrics; reviewed: Cint); Marketing automation 1 (usually detected as Marketing automation: Adobe); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (OneTrust); CMS 1 (usually detected as CMS: Sanity); Geolocation 1 (ipify); Issue trackers 1 (usually detected as Issue trackers: Sentry); Unclassified 2 (IMDb.com, Inc., Oracle). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (37)

- Google Cloud: 42 requests to google.com, doubleclick.net, googletagmanager.com, youtube.com; DoubleClick Floodlight, Google Tag Manager (its subprocessor list names it too)
- Qualified.com, Inc.: 32 requests to qualified.com; Qualified
- OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust
- Microsoft: 9 requests to clarity.ms, bing.com; Microsoft Advertising (its subprocessor list names it too)
- LinkedIn: 5 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Amazon: 3 requests to amazon-adsystem.com
- Demandbase: 3 requests to company-target.com, demandbase.com; Demandbase 11.6.1
- Magnite, Inc.: 3 requests to tremorhub.com, rubiconproject.com
- Qualtrics: 3 requests to qualtrics.com; Qualtrics
- Sentry: 3 requests to sentry.io
- Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads
- Sanity: 2 requests to sanity.io
- ipify: 2 requests to ipify.org; ipify
- Adobe: 1 request to demdex.net
- BidSwitch GmbH: 1 request to bidswitch.net
- Cint: 1 request to samplicio.us
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Comscore: 1 request to scorecardresearch.com
- FreeWheel: 1 request to fwmrm.net
- ID5 Technology Ltd: 1 request to id5-sync.com
- IMDb.com, Inc.: 1 request to imdb.com
- Index Exchange Inc.: 1 request to casalemedia.com
- LiveRamp: 1 request to rlcdn.com
- MEDIARITHMICS SAS: 1 request to mediarithmics.com
- Neustar, Inc. (TransUnion): 1 request to agkn.com
- Nielsen: 1 request to exelator.com
- OpenX: 1 request to openx.net
- Oracle: 1 request to en25.com
- PubMatic: 1 request to pubmatic.com
- Samba TV, Inc.: 1 request to samba.tv
- Semasio GmbH: 1 request to semasio.net
- Taboola: 1 request to taboola.com
- WPP Media: 1 request to mookie1.com
- Xandr: 1 request to adnxs.com
- Zeotap: 1 request to zeotap.com
- digitalAudience B.V.: 1 request to digitalaudience.io
- iSpot.tv, Inc.: 1 request to ispot.tv

### Affiliates (1)

- Unity: 1 request to unity3d.com

### Unknown (1)

Domains not identified yet: ninthdecimal.com

### First party (1)

- Vivox: 89 requests to unity.com, vivox.com; Amazon Advertising, Eloqua, Microsoft Clarity, Next.js 16.4.2, Next.js App Router, Open Graph, Plausible, Priority Hints, React, Sanity, Sanity.io, Sentry, Turbopack, Webpack

18 tracked companies loaded by the homepage are not in Vivox's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 57 reported incidents (0 major or critical, 0 minor, 57 with no impact stated)
- Status page last read: 2026-11-12
- Under way: deltaDNA SDK event collection disrupted (no impact stated), since 2026-11-06 11:06 UTC
- Under way: (Retroactive) DDOS on mtu1xp.vivox.com (no impact stated), since 2026-11-05 14:47 UTC
- Under way: Vivox DDOS service issues (no impact stated), since 2026-11-04 06:47 UTC
- Under way: Intermittent Relay and Distributed Authority connection failures (no impact stated), since 2026-11-03 05:00 UTC
- Under way: Service Integrations seems to be down (no impact stated), since 2026-10-30 22:11 UTC
- Under way: Service Integrations seems to be down (no impact stated), since 2026-10-30 21:58 UTC
- Under way: Unable to view Matchmaker queues or pools in dashboard (no impact stated), since 2026-10-30 12:15 UTC
- Under way: MIM restart on mtu1xp (no impact stated), since 2026-10-18 17:04 UTC
- Under way: Cloud Content Delivery - Downloading files from private buckets fail through dashboard (no impact stated), since 2026-10-16 21:51 UTC
- Under way: Investigating issues on mtu1xp (no impact stated), since 2026-10-16 16:17 UTC
- Under way: Push notifications service causing notifications not to be sent (no impact stated), since 2026-10-16 11:27 UTC
- Under way: Vivox DDOS service issues (no impact stated), since 2026-10-14 01:00 UTC
- Under way: Elevated errors for Lobby, Relay, Distributed Authority and Friends (no impact stated), since 2026-10-13 20:10 UTC
- 2026-11-06: deltaDNA SDK event collection disrupted (no impact stated)
- 2026-11-05: (Retroactive) DDOS on mtu1xp.vivox.com (no impact stated)
- 2026-11-04: Vivox DDOS service issues (no impact stated)
- 2026-11-03: Intermittent Relay and Distributed Authority connection failures (no impact stated)
- 2026-10-30: Service Integrations seems to be down (no impact stated)
- 2026-10-30: Service Integrations seems to be down (no impact stated)
- 2026-10-30: Unable to view Matchmaker queues or pools in dashboard (no impact stated)
- 2026-10-18: MIM restart on mtu1xp (no impact stated)

## Incidents reported by Vivox's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Vivox lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000347 (minor)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-04: [Logz.io](https://thirdpartyindex.com/vendors/logz-io#status), which Vivox lists as a subprocessor, reported Data Ingestions Delays For Some Customers - Degraded Performance - us-east-1 (minor)
- 2026-11-03: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Property Manager Property Activation Errors (no impact stated)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-30: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Customer Security Advisory: CVE-2026-98432 (no impact stated)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Performance Degradation for Customers in Mumbai and Chennai (no impact stated)
- 2026-10-27: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Enterprise Application Access (EAA) Connector Issues (minor)
- 2026-10-25: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Edge Delivery issues between Indonesia and Singapore (minor)
- 2026-10-23: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Customer Security Advisory: Brotli Remote Code Execution Vulnerabilities \[CVE-2026-111497\] (no impact stated)
- 2026-10-22: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Customer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities (no impact stated)
- 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Edge Delivery Secure CDN platform at Risk of Capacity Issues (no impact stated)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Web Security Analytics, Reporting and Configuration Deployment Issues (minor)
- 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported Customer Security Advisory: PHP Remote Code Execution Vulnerabilities (no impact stated)
- 2026-10-21: [Akamai](https://thirdpartyindex.com/vendors/akamai#status), which Vivox lists as a subprocessor, reported NetStorage issues in Los Angeles (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Vivox lists as a subprocessor, reported INC20000277 (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/vivox

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api