# Voiceflow

[1 tracked vendor](https://thirdpartyindex.com/vendors/voiceflow#used-by), [Khoros](https://thirdpartyindex.com/vendors/khoros), names Voiceflow as a subprocessor. We have not found a subprocessor list published by Voiceflow. We monitor 6 of its documents, which we last checked on 2026-10-30.

Voiceflow (voiceflow.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/voiceflow
- Documents last verified: 2026-10-30
- Transparency rating: 44/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 3 within two hops, 45 within three
- Cite as: Voiceflow, Third Party Index, https://thirdpartyindex.com/vendors/voiceflow (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.voiceflow.com/ | 2026-10-30 | 2026-10-30 |
| Data processing addendum | https://www.voiceflow.com/legal/dpa | 2026-10-30 | 2026-10-26 |
| Privacy policy | https://www.voiceflow.com/privacy | 2026-10-30 | 2026-10-26 |
| Terms | https://www.voiceflow.com/legal/terms | 2026-10-30 | 2026-10-26 |
| Security page | https://www.voiceflow.com/security | 2026-10-30 | 2026-10-26 |
| Status page | https://status.voiceflow.com/ | 2026-10-30 | 2026-10-30 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Khoros](https://thirdpartyindex.com/vendors/khoros.md): Support Chatbot

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 8 h 43 min
- Status page last read: 2026-10-31
- 2026-09-16: Atlas Currently Unavailable (major)
- 2026-08-20: Degraded Performance – Environment Creation (minor)
- 2026-07-08: Degraded Service – Knowledge Base Retrieval (minor)
- 2026-06-30: Knowledge Base Document Uploads Failing (minor)
- 2026-06-03: Project Generation via Prompt Failing (minor)
- 2026-06-03: Secrets Variable Substitution Failing (minor)
- 2026-05-26: Widget Colour Settings Reverting to Default (minor)
- 2026-05-08: Elevated errors across Voiceflow Platform (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api