# Vonage

Vonage declares [22 subprocessors](https://thirdpartyindex.com/vendors/vonage#subprocessors) in [its subprocessor list](https://www.vonage.com/legal/subprocessors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/256150)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Twilio](https://thirdpartyindex.com/vendors/twilio). No published changes since we first read it on 2026-09-22. [57 tracked vendors](https://thirdpartyindex.com/vendors/vonage#used-by) name Vonage as a subprocessor, including [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Datadog](https://thirdpartyindex.com/vendors/datadog) and [Atlassian](https://thirdpartyindex.com/vendors/atlassian).

Vonage (vonage.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/vonage
- Documents last verified: 2026-11-11
- Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 15 tracked vendors directly, 182 within two hops, 523 within three; 57 tracked vendors rely on it directly, 2413 within two hops, 2853 within three
- Cite as: Vonage, Third Party Index, https://thirdpartyindex.com/vendors/vonage (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.vonage.com/legal/subprocessors/ | 2026-11-11 | 2026-11-11 |
| Data processing addendum | https://www.vonage.com/legal/data/dpa/ | 2026-11-11 | 2026-11-11 |
| Privacy policy | https://www.vonage.com/legal/privacy-policy/ | 2026-11-11 | 2026-11-11 |
| Terms | https://www.vonage.com/legal/communications-apis/terms-of-use/ | 2026-11-11 | 2026-11-11 |
| Security page | https://www.vonage.com/security/ | 2026-11-11 | 2026-10-22 |
| Status page | https://www.vonage.com/system-status/ | 2026-11-11 | 2026-09-21 |

## Subprocessors (22)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| 4Auth Limited (True.id, IDLayr) | Processing of phone numbers for authentication purposes.; Processing of phone numbers for identity verification purposes. | USA; EU | 2026-10-10 |
| Adaptive Mobile Security Limited | Fraud prevention. | USA; EU; Australia; Singapore | 2026-10-10 |
| Aduna Global LLC | Processing of phone numbers for authentication purposes.; Processing of phone numbers for identity verification purposes. | USA; EU; Canada | 2026-10-10 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Fraud detection and prevention.; Public cloud hosting and processing for services.; Public cloud hosting and processing of AI voice services, including text analysis for audio generation (Amazon Polly Text-to-Speech) and storing of call recordings.; Public cloud hosting and processing of API services.; Public cloud hosting and processing of services.; Public cloud hosting of API platform.; Public cloud hosting of the API platform, including signal and content processing. Storage of records of communications.; Public cloud hosting of the API service, including storage of phone numbers and IP addresses.; Public cloud hosting of the platform, including signal and media processing. Storage of media and records of communications.; Public cloud hosting of the platform, including signal and message processing. Storage of media and records of communication.; Public cloud hosting of the platform, including signal and message processing. Storage of message content and records of communications.; Public cloud hosting of the services platform, including media and records of communications.; Public cloud hosting, including signal and content processing.; Storage of Call Detail Records (CDRs) and call recordings, including interaction content.; Storage of Call Detail Records (CDRs), call recordings, voicemails and SMS delivery.; Text analysis for audio generation (Amazon Polly Text-to-Speech). | EU; USA; EU; USA; EU; Australia; Singapore; USA; EU; Singapore; USA; India; Japan; Singapore; South Korea; Australia; EU; Brazil | 2026-10-10 |
| [Cantab Research Limited (Speechmatics)](https://thirdpartyindex.com/vendors/speechmatics.md) (AI model provider: Speechmatics) | Hosting of Conversation Analyzer Services. | USA; EU; Australia | 2026-10-10 |
| [Couchbase Inc.](https://thirdpartyindex.com/vendors/couchbase.md) | Managed database services for storing data of varying types to facilitate the operations of the API.; Managed database services for the purpose of storing configuration data to facilitate the operation of the services.; Managed database services hosted in public cloud for the purpose of storing details of the API’s incoming requests. | EU; USA; EU; Australia; Singapore | 2026-10-10 |
| [DataDog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | System monitoring and log management. | USA | 2026-09-22 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Providing real-time transcription, Looker reporting services, and Large Language Model (LLM) processing.; Public cloud hosting of metadata.; Public cloud hosting of the messaging platform. Storage of message content and records of communications.; Public cloud processing and analysis of audio for text generation (Automatic Speech Recognition) and Text-to-Speech.; Public cloud storing of Call Detail Records (CDRs) and processing of phone number for authentication purposes.; Public cloud storing of Call Detail Records (CDRs).; Use of Google’s Rich Business Messaging (RBM) as a communication channel option. | EU; USA; USA; EU; USA; EU; Australia | 2026-10-10 |
| [IPQualityScore LLC (IPQS)](https://thirdpartyindex.com/vendors/ipqualityscore-llc-ipqs.md) | Fraud prevention by scanning URLs in the message body. | USA; EU; Australia; Singapore | 2026-10-10 |
| [Mailchimp (The Rocket Science Group LLC)](https://thirdpartyindex.com/vendors/mailchimp.md) | Managed mail service for the purpose of sending mails. | USA; EU | 2026-10-10 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | To deliver transactional email notifications to users, including password and one-time password (OTP) communications.; To support account updates and access to exported reports by sending secure, short-lived URLs. | USA; EU | 2026-10-10 |
| [Meta Platforms, Inc. (WhatsApp)](https://thirdpartyindex.com/vendors/meta.md) | Message and Call Detail Record (CDR) processing.; Processing and sending of messages, including phone numbers and message content.; Processing of phone numbers for authentication purposes.; Provision, operation, and maintenance of services, including business account management and authentication through Business Manager; customer communications and engagement; technical support and platform infrastructure maintenance.; Security monitoring, fraud prevention, and abuse detection.; Transmission, routing, and delivery of messages.; Usage of Meta’s API to configure Meta business manager. | USA, EU, and other jurisdictions where Meta operates data centers | 2026-09-22 |
| Nuance Communications, Inc. | Text analysis for audio generation.; Voice transcription for voicemail. | USA | 2026-09-22 |
| [Nylas, Inc.](https://thirdpartyindex.com/vendors/nylas.md) | Processes emails by acting as a unified API layer that connects to various email providers (Gmail, Outlook, etc.), enabling secure email sending, receiving, and syncing for applications. | USA; EU | 2026-10-10 |
| [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity.md) | Multi-Factor Authentication provider and login protection. | USA; EU; Australia | 2026-10-10 |
| [Pusher Limited](https://thirdpartyindex.com/vendors/pusher.md) | To provide real-time communication capabilities for the Livechat module using WebSocket technology.; To push live updates, including new messages, chat status changes, and communication preference updates to users within the application. | USA; EU | 2026-10-10 |
| [Redis Ltd.](https://thirdpartyindex.com/vendors/redis.md) | Managed database services for storing data to facilitate the operations of the service and for network queuing.; Managed database services for the purpose of storing data to facilitate the operations of the service and for network queuing. | USA; EU; Australia; Singapore | 2026-10-10 |
| [Sendinblue SAS (Brevo)](https://thirdpartyindex.com/vendors/brevo.md) | Processing of email addresses for authentication purposes.; Public cloud hosting of API platform, including signal and message processing. Storage of records of communications. | EU; USA; EU | 2026-10-10 |
| Softlayer Technologies, Inc. | Public cloud hosting of the platform, including signal and media processing. Storage of media and records of communications. | USA; EU; Singapore | 2026-10-10 |
| [Twilio, Inc.](https://thirdpartyindex.com/vendors/twilio.md) | WebRTC-based communication infrastructure used to enable real-time voice calling features within our platform, and emergency calling, facilitating secure and reliable customer-agent interactions. | USA; EU; Australia; Singapore | 2026-10-10 |
| Viber Media S.à r.l. | Message and Call Detail Record (CDR) processing.; Multi-Factor Authentication provider and login protection. | USA; EU | 2026-10-10 |
| Zumigo, Inc. | Processing of phone numbers for identity verification purposes. | USA | 2026-09-22 |

Read from ([evidence](https://thirdpartyindex.com/evidence/77012)). CSV: https://thirdpartyindex.com/vendors/vonage/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

Vonage's homepage made 221 requests to 39 domains, 23 services controlled by another company, and 4 domains not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

23 third parties by category: Advertising 9 (Google Cloud, The Trade Desk, Inc., Microsoft, Reddit, Inc., Spotify AB, Epsilon; reviewed: Eyeota; usually detected as Advertising: Xandr, Magnite, Inc.); Analytics 6 (Hotjar, LinkedIn, Meta, Bombora, Cloudflare; usually detected as Analytics: G2.com); Marketing automation 2 (6Sense Insights, Inc.; usually detected as Marketing automation: Adobe); Cookie compliance 1 (OneTrust); Customer data platform 1 (reviewed: LiveRamp); Issue trackers 1 (Sentry); RUM 1 (Catchpoint); Unclassified 2 (Ceros, Madison Logic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (23)

- Adobe: 29 requests to adobedtm.com, demdex.net
- 6Sense Insights, Inc.: 18 requests to 6sc.co, 6sense.com; 6sense
- Google Cloud: 18 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Ceros: 15 requests to ceros.site, ceros.com
- OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust
- The Trade Desk, Inc.: 9 requests to adsrvr.org; theTradeDesk
- Hotjar: 7 requests to hotjar.com, hotjar.io; Hotjar
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435 (its subprocessor list names it too)
- Microsoft: 3 requests to bing.com; Microsoft Advertising
- Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads
- Spotify AB: 3 requests to spotify.com, pdst.fm; Podsights, Spotify Pixel
- Bombora: 2 requests to ml314.com; Bombora
- Catchpoint: 2 requests to 3gl.net; Catchpoint
- G2.com: 2 requests to g2.com
- Xandr: 2 requests to adnxs.com
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Epsilon: 1 request to dotomi.com; Dotomi
- Eyeota: 1 request to eyeota.net
- LiveRamp: 1 request to rlcdn.com
- Madison Logic: 1 request to ml-attr.com
- Magnite, Inc.: 1 request to rubiconproject.com
- Sentry: 1 request to sentry-cdn.com; Sentry

### Unknown (4)

Domains not identified yet: o11.tech, mczbf.com, securedvisit.com, usbrowserspeed.com

### First party (1)

- Vonage: 69 requests to vonage.com; Adobe Analytics, Adobe Client Data Layer 2.0.2, Adobe Experience Manager, Adobe Experience Platform Identity Service, Adobe Experience Platform Launch, Cloudflare, Contentsquare, HSTS, HTTP/3, Java, Open Graph, Priority Hints, Salesforce Marketing Cloud Account Engagement, core-js 3.40.0

13 tracked companies loaded by the homepage are not in Vonage's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (57)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Accelevents Event Platform](https://thirdpartyindex.com/vendors/accelevents-event-platform.md): webRTC and RTMP provider for video used in the Accelevents Studio
- [Agilysys](https://thirdpartyindex.com/vendors/agilysys.md)
- [Aikido Security](https://thirdpartyindex.com/vendors/aikido-security.md): - Noon: Delivery of vishing
- [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md): A2P messaging
- [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md): Communications technology provider
- [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket.md): Communications technology provider
- [BoldSign](https://thirdpartyindex.com/vendors/boldsign.md): Cloud Communications Platform; Sending text messages and phone calls on behalf of the SaaS provider
- [Boost.ai](https://thirdpartyindex.com/vendors/boost-ai.md): This sub-processor is only applicable if elected by the customer.; Whatsapp Business Service Provider
- [Brevo](https://thirdpartyindex.com/vendors/brevo.md): SMS routing
- [CallHippo](https://thirdpartyindex.com/vendors/callhippo.md): Provides Telephony
- [CallTrackingMetrics](https://thirdpartyindex.com/vendors/calltrackingmetrics.md): Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points.
- [Conceptboard](https://thirdpartyindex.com/vendors/conceptboard.md): In-App Video Conferencing; Optional - In-App Video Conferencing
- [CRM Messaging](https://thirdpartyindex.com/vendors/crm-messaging.md): SMS & voice messaging services
- [CTM](https://thirdpartyindex.com/vendors/ctm.md): Transmittal to or from our application from or to the publicly-switched telephone network (PSTN) or other specified origination and termination points.
- [Dashlane](https://thirdpartyindex.com/vendors/dashlane.md): 2FA verification
- [Datadog](https://thirdpartyindex.com/vendors/datadog.md): Communication services
- [Docusign](https://thirdpartyindex.com/vendors/docusign.md): Phone number verification (Basic); SMS & phone authentication services, SMS delivery services, and audio and video processing; SMS & phone authentication, SMS d…
- [Duo Security](https://thirdpartyindex.com/vendors/duo-security.md): Telephone and SMS for authentication
- [Esendex](https://thirdpartyindex.com/vendors/esendex.md)
- [Everbridge](https://thirdpartyindex.com/vendors/everbridge.md): Video services for Everbridge 360
- [FacilityOS](https://thirdpartyindex.com/vendors/facilityos.md): SMS Services, delivering Service-related notifications for EU customers.
- [Filestack](https://thirdpartyindex.com/vendors/filestack.md): ● User data; ● Video/Audio recording
- [Flowmailer](https://thirdpartyindex.com/vendors/flowmailer.md): Telecom service provider for SMS messages
- [Fountain](https://thirdpartyindex.com/vendors/fountain.md): Text messaging automation and video streaming
- [Genesys](https://thirdpartyindex.com/vendors/genesys.md)
- [GitHub](https://thirdpartyindex.com/vendors/github.md): SMS notification provider for 2 Factor Authentication
- [GoCardless](https://thirdpartyindex.com/vendors/gocardless.md): Support
- [Goldcast](https://thirdpartyindex.com/vendors/goldcast.md): Video encoding and distribution
- [Hexnode](https://thirdpartyindex.com/vendors/hexnode.md): Cloudflare is an infrastructure provider used for network acceleration, CDN and security. Cloudflare helps Hexnode in providing the required services and effect…
- [HireVue](https://thirdpartyindex.com/vendors/hirevue.md): Communication services provider
- [iDenfy](https://thirdpartyindex.com/vendors/idenfy.md)
- [ilert](https://thirdpartyindex.com/vendors/ilert.md)
- [InEvent](https://thirdpartyindex.com/vendors/inevent.md): WebRTC Video streaming and storage
- [Ivanti](https://thirdpartyindex.com/vendors/ivanti.md): Phone management and support
- [Keap](https://thirdpartyindex.com/vendors/keap.md)
- [Kudosity](https://thirdpartyindex.com/vendors/kudosity.md): Telecommunications services
- [LeadsBridge](https://thirdpartyindex.com/vendors/leadsbridge.md): Vonage Communications API
- [Livestorm](https://thirdpartyindex.com/vendors/livestorm.md)
- [Nooks](https://thirdpartyindex.com/vendors/nooks.md): Video conferencing services
- [OnceHub](https://thirdpartyindex.com/vendors/oncehub.md): (ISO 27001, SOC2); Voice and Text notification services
- [Optimizely](https://thirdpartyindex.com/vendors/optimizely.md)
- [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty.md): SMS & Voice/Telecom Notification Services
- [ParentSquare](https://thirdpartyindex.com/vendors/parentsquare.md): Customer data provided solely for district messaging services.; SMS and Phone Messaging
- [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity.md): Secure SMS authentication
- [Postcall](https://thirdpartyindex.com/vendors/postcall.md)
- [Root](https://thirdpartyindex.com/vendors/root.md): - Noon: Delivery of vishing
- [RouterJet](https://thirdpartyindex.com/vendors/routerjet.md): SMS and WhatsApp notifications
- [Sendbird](https://thirdpartyindex.com/vendors/sendbird.md): SMS service provider
- [SightCall](https://thirdpartyindex.com/vendors/sightcall.md): SMS Sending
- [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Customer Alerts
- [Spond](https://thirdpartyindex.com/vendors/spond.md): SMS Notifications
- [Statuspage](https://thirdpartyindex.com/vendors/statuspage.md): Communications technology provider
- [Textline](https://thirdpartyindex.com/vendors/textline.md): Messaging
- [Trust Swiftly](https://thirdpartyindex.com/vendors/trust-swiftly.md): SMS Notification
- [Workable](https://thirdpartyindex.com/vendors/workable.md): Video recording and archiving.
- [XMReality](https://thirdpartyindex.com/vendors/xmreality.md)
- [Zenzap](https://thirdpartyindex.com/vendors/zenzap.md): SMS

## Incidents reported by Vonage's subprocessors

Incidents reported in the last 30 days on their own status pages by 8 vendors Vonage lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Speechmatics](https://thirdpartyindex.com/vendors/speechmatics#status), which Vonage lists as a subprocessor, reported Degraded performance and errors for Batch transcription in US2 (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Couchbase](https://thirdpartyindex.com/vendors/couchbase#status), which Vonage lists as a subprocessor, reported Capella Operations Impacted by AWS us-west-2 instance launch failures (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Multiple services are impacted (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity#status), which Vonage lists as a subprocessor, reported PingOne DaVinci - US Geography - Elevated Delay for Analytics (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Delay in transactional events (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Vonage lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Vonage lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Multiple Services Impacted (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Vonage lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Error with doubleOptinConfirmation API (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity#status), which Vonage lists as a subprocessor, reported Emergency Maintenance - PingOne Advanced Services (no impact stated)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Issue with plan purchase (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [nylas](https://thirdpartyindex.com/vendors/nylas#status), which Vonage lists as a subprocessor, reported \[US/EU\] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Elevated error on public API (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Multiple Services Impacted (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Delay in Processing Loyalty API request (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Multiple Services Impacted (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [Brevo](https://thirdpartyindex.com/vendors/brevo#status), which Vonage lists as a subprocessor, reported Delays on Transactional Email Delivery and Preview (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Vonage lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/vonage

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api