# Voucherify

Voucherify declares [8 subprocessors](https://thirdpartyindex.com/vendors/voucherify#subprocessors) in [its subprocessor list](https://www.voucherify.io/legal/data-processing-agreement#subprocessors), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/144136)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Stripe](https://thirdpartyindex.com/vendors/stripe) and [Sentry](https://thirdpartyindex.com/vendors/sentry). No published changes since we first read it on 2026-10-17.

Voucherify (voucherify.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/voucherify
- Documents last verified: 2026-10-26
- Transparency rating: 57/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 1/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 4 tracked vendors directly, 46 within two hops, 259 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Voucherify, Third Party Index, https://thirdpartyindex.com/vendors/voucherify (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.voucherify.io/legal/data-processing-agreement#subprocessors | 2026-10-26 | 2026-10-23 |
| Privacy policy | https://www.voucherify.io/legal/privacy-policy-v1-8 | 2026-10-26 | 2026-10-24 |
| Status page | https://status.voucherify.io/ | 2026-10-26 | 2026-10-26 |

## Subprocessors (8)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services EMEA SARL](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AI model inference for the Vincent AI Agent feature.; Cloud Hosting and Storage, servers based in region selected by Customer.; Generation of AI-assisted promotional and loyalty recommendations via the Vincent AI Agent, as instructed by the Data Processor on behalf of the Customer.; Transmission of operator prompts and contextual data to a foundation model API; receipt and return of AI-generated outputs to the Data Processor's systems. No storage of prompts or outputs at sub-processor level. | subject to the relevant Model; EU Path: Cluster in eu-north-1(Stockholm); Inference via Bedrock serverless - Kimi K2.5 (open model) or as selected by Customer. | 2026-10-17 |
| ChartMogul GmbH & Co. KG | Subscription and revenue analytics (visualisation of revenue growth and changes, new subscriptions). Controller's Employees' Personal data processed: Email address only. | — | 2026-10-17 |
| [Functional Software, Inc. dba Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Application error monitoring, necessary for debugging and quality assurance of the Voucherify application; processes data of active users (Controller's Employees) who experience an application error. Personal data processed: e-mail address (which may be pseudonymised behind a unique user ID) and IP address. Transfer to the USA is safeguarded by the EU Standard Contractual Clauses incorporated in the vendor’s data processing agreement. | — | 2026-10-17 |
| PayPal (Europe) S.a r.l. et Cie, S.C.A. (Braintree) | Payment processing via the legacy Braintree gateway; this service is being phased out and is used only for a limited number of existing Customers. Controller's Employees' Personal data processed: Email address only. | — | 2026-10-17 |
| salesforce.com EMEA Limited | Cloud Hosting and CRM services, servers based in Europe. | — | 2026-10-17 |
| Snowflake Computing Netherlands B.V. | Storage and processing of product usage data for the purpose of building a database, which supports analytics of platform features usage. | — | 2026-10-17 |
| [Stripe Payments Europe, Limited](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing, necessary to initiate payments and verify billing and account (fee) status. Controller's Employees' Personal data processed: Email address only | — | 2026-10-17 |
| [WorkOS, Inc.](https://thirdpartyindex.com/vendors/workos.md) | OAuth-based authentication and identity management for user login to the Voucherify platform. Personal data processed: user identifiers and e-mail addresses of Controller’s staff. Transfer to the USA is safeguarded by the EU Standard Contractual Clauses incorporated in the vendor’s data processing agreement. | — | 2026-10-17 |

Read from ([evidence](https://thirdpartyindex.com/evidence/113033)). CSV: https://thirdpartyindex.com/vendors/voucherify/subprocessors.csv

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-26
- No incidents reported in the last 12 months
- 2026-05-08: us1 - AWS operational issue in N.Virginia - Increased Error Rate and Latency (no impact stated)
- 2026-02-10: dsa1 - Partial outage (no impact stated)
- 2026-02-10: deu4 - Partial outage (no impact stated)

## Incidents reported by Voucherify's subprocessors

Incidents reported in the last 30 days on their own status pages by 3 vendors Voucherify lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-23: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Voucherify lists as a subprocessor, reported Elevated errors across SSO and AuthKit (major)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Voucherify lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Voucherify lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Voucherify lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Voucherify lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Voucherify lists as a subprocessor, reported Elevated AuthKit Error Rates (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Voucherify lists as a subprocessor, reported Radar SMS challenge failures for phone numbers in mainland China (+86) (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Voucherify lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-09: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Voucherify lists as a subprocessor, reported Elevated errors across SSO and AuthKit sign-in (no impact stated)
- 2026-10-06: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Voucherify lists as a subprocessor, reported Sentry dashboard down (critical)
- 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated Swish errors (no impact stated)
- 2026-10-01: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Voucherify lists as a subprocessor, reported Elevated errors for Audit Logs (minor)
- 2026-10-01: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Voucherify lists as a subprocessor, reported Elevated API and AuthKit errors for some requests (Columbus, OH region) (minor)
- 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated API errors (no impact stated)
- 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Visa authorization errors (no impact stated)
- 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Voucherify lists as a subprocessor, reported Elevated API Errors (major)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/voucherify

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api