# WebEngage

WebEngage declares [47 subprocessors](https://thirdpartyindex.com/vendors/webengage#subprocessors) in [its data processing addendum](https://webengage.com/wp-content/uploads/2026/09/WebEngage-DPA-Latest.pdf), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/231651)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Salesforce](https://thirdpartyindex.com/vendors/salesforce). No published changes since we first read it on 2026-11-07.

WebEngage (webengage.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/webengage
- Documents last verified: 2026-11-11
- Transparency rating: 74/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 16 tracked vendors directly, 153 within two hops, 411 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: WebEngage, Third Party Index, https://thirdpartyindex.com/vendors/webengage (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://webengage.trust.site/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://webengage.com/wp-content/uploads/2026/09/WebEngage-DPA-Latest.pdf#subprocessors | 2026-11-11 | 2026-11-07 |
| Data processing addendum | https://webengage.com/wp-content/uploads/2026/09/WebEngage-DPA-Latest.pdf | 2026-11-11 | 2026-11-07 |
| Privacy policy | https://webengage.com/legal/privacy/ | 2026-11-11 | 2026-11-06 |
| Security page | https://webengage.com/security/ | 2026-11-11 | 2026-11-06 |
| Status page | https://status.webengage.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (47)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Alot Digital | — | — | 2026-11-07 |
| Andheri | — | — | 2026-11-07 |
| [Bird](https://thirdpartyindex.com/vendors/bird.md) | — | — | 2026-11-07 |
| Caspar Technologies | — | — | 2026-11-07 |
| Centre | — | — | 2026-11-07 |
| Cequens | — | — | 2026-11-07 |
| City Road | — | — | 2026-11-07 |
| Cloudflare, Inc. WAF, DNS) | — | — | 2026-11-07 |
| CM Telecom | — | — | 2026-11-07 |
| Communications | — | — | 2026-11-07 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | — | — | 2026-11-07 |
| [G2.com, Inc.](https://thirdpartyindex.com/vendors/g2-com.md) | — | — | 2026-11-07 |
| [Google LLC (Subsidiary Cloud of Alphabet Inc.)](https://thirdpartyindex.com/vendors/google-cloud.md) | — | — | 2026-11-07 |
| [GTM Buddy Inc.](https://thirdpartyindex.com/vendors/gtm-buddy.md) | — | — | 2026-11-07 |
| Gupshup | — | — | 2026-11-07 |
| [HubSpot, Inc. (SaaS)](https://thirdpartyindex.com/vendors/hubspot.md) | — | — | 2026-11-07 |
| Hyderabad -500081 | — | — | 2026-11-07 |
| Inc. (Subsidiary of Amazon.com, Inc.) Service (IaaS) | — | — | 2026-11-07 |
| [Infobip](https://thirdpartyindex.com/vendors/infobip.md) | — | — | 2026-11-07 |
| Infobip 10th | — | — | 2026-11-07 |
| Jio | — | — | 2026-11-07 |
| Karix Tanla | — | — | 2026-11-07 |
| [LinkedIn Corporation (Subsidiary of Microsoft)](https://thirdpartyindex.com/vendors/linkedin.md) | — | — | 2026-11-07 |
| Madhapur | — | — | 2026-11-07 |
| [MailerCloud](https://thirdpartyindex.com/vendors/mailercloud.md) | — | — | 2026-11-07 |
| [Meta Platforms, Inc. (or one of its subsidiaries like Facebook Ireland Ltd.)](https://thirdpartyindex.com/vendors/meta.md) | — | — | 2026-11-07 |
| [MSG91](https://thirdpartyindex.com/vendors/msg91.md) | — | — | 2026-11-07 |
| Mumbai -400059 | — | — | 2026-11-07 |
| OneTrust NextRoll, Inc | — | — | 2026-11-07 |
| OneXtel | — | — | 2026-11-07 |
| [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | — | 2026-11-07 |
| [PagerDuty, Inc.](https://thirdpartyindex.com/vendors/pagerduty.md) | — | — | 2026-11-07 |
| Road | — | — | 2026-11-07 |
| RouteMobile | — | — | 2026-11-07 |
| [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | — | — | 2026-11-07 |
| [Sinch](https://thirdpartyindex.com/vendors/sinch.md) | — | — | 2026-11-07 |
| Square | — | — | 2026-11-07 |
| TANLA DIGITAL | — | — | 2026-11-07 |
| Tata | — | — | 2026-11-07 |
| Technology | — | — | 2026-11-07 |
| TelSpiel | — | — | 2026-11-07 |
| TrustSignal | — | — | 2026-11-07 |
| V-Connect | — | — | 2026-11-07 |
| ValueFirst | — | — | 2026-11-07 |
| Wing, Times | — | — | 2026-11-07 |
| X Corp. | — | — | 2026-11-07 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | — | — | 2026-11-07 |

Read from ([evidence](https://thirdpartyindex.com/evidence/231643)). CSV: https://thirdpartyindex.com/vendors/webengage/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

WebEngage's homepage made 155 requests to 5 domains, and 3 services controlled by another company. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

3 third parties by category: Analytics 1 (Google Cloud); Cookie compliance 1 (Cookiebot); CDN 1 (Cloudflare). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (3)

- Cookiebot: 4 requests to cookiebot.com; Cookiebot 1
- Google Cloud: 3 requests to googletagmanager.com, google-analytics.com; Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Cloudflare: 2 requests to cloudflare.com; cdnjs

### First party (1)

- WebEngage: 146 requests to webengage.com; Amazon CloudFront, Amazon Web Services, Cybot, Elementor, ElementsKit, Essential Addons for Elementor, GSAP 3.12.5, HSTS, Hello Elementor 3.4.6, LottieFiles 5.6.8, Magnific Popup, MySQL, Nginx, Open Graph, PHP, Priority Hints, RSS, RankMath SEO, Select2, Swiper, Twitter Emoji (Twemoji), WordPress 7.1.4, core-js 3.46.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2

2 tracked companies loaded by the homepage are not in WebEngage's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by WebEngage's subprocessors

Incidents reported in the last 30 days on their own status pages by 7 vendors WebEngage lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Multiple Location - WhatsApp Sender Registrations Failure (minor)
- 2026-11-11: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Post-Incident Notification - Customer Dashboard login (no impact stated)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which WebEngage lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Global (Europe) - Email Service Degradation (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Service Degradation - Customer Dashboard (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Pakistan - Customer Portal Unavailable (critical)
- 2026-11-09: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue France - Bouygues Telecom (minor)
- 2026-11-09: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported SMPP Service Disruption - Connection Issues (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Chatlayer - EU and US Regions Outage (no impact stated)
- 2026-11-07: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Pakistan - Customer Portal Services Degradation (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue - SMS Verification - China (minor)
- 2026-11-06: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Czech Republic - T-Mobile (minor)
- 2026-11-05: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported United States - RCS sender management and Test numbers management degradation (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue - France (minor)
- 2026-11-05: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Spain - DigiMobil (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Indonesia - Issues with file processing in multiple services (major)
- 2026-11-04: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Pakistan - General connectivity degradation (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Colombia - Claro (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Sweden - Telavox (minor)
- 2026-11-03: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported United States - MMS service degradation (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Canada - ICE Wireless (minor)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Post-Incident Notification - United States & Canada - All destinations (no impact stated)
- 2026-11-03: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Multiple Locations - Salesforce Marketing Cloud Service Degradation (minor)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which WebEngage lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-11-02: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue United States - Google Voice (minor)
- 2026-10-31: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Global (Europe) - Partial Packet Loss (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Global (Europe) - Zalo service degradation (minor)
- 2026-10-29: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Vietnam - Multiple services degradation (major)
- 2026-10-28: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported United States - HTTP API Degradation (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which WebEngage lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Belgium - VOOmobile & MobiStar (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue United States - AT&T (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which WebEngage lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Service Degradation - Customer Dashboard and Account Balance (major)
- 2026-10-26: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Service Degredation - Lookup API (minor)
- 2026-10-25: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Sweden - Telia (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which WebEngage lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Global (Europe)- Conversations Slowness and Errors (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which WebEngage lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Nicaragua - Tigo (minor)
- 2026-10-23: [Bird](https://thirdpartyindex.com/vendors/bird#status), which WebEngage lists as a subprocessor, reported Whatsapp sending is degraded (minor)
- 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported United States - Moments service degradation (major)
- 2026-10-23: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported United States - SMPP service degradation (major)
- 2026-10-23: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Brazil - SurfTelecom (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Denmark - Nuuday (minor)
- 2026-10-22: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue United Kingdom - O2 (minor)
- 2026-10-22: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Multiple Locations - Customer Portal Login Service Degradation (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which WebEngage lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Bolivia - Entel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue France - Orange (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Vietnam - General service degradation (major)
- 2026-10-20: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported United States - Multiple Service Degradation (minor)
- 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Smpp System down For Accounts Located In The Us Infrastructure. (major)
- 2026-10-19: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which WebEngage lists as a subprocessor, reported Issue Resolved - Delays Across the PagerDuty Platform (major)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported EU Region-locked - Multiple Service Degradation (major)
- 2026-10-19: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Sinch Engage - Web Portal - Reporting degradation (minor)
- 2026-10-16: [Infobip](https://thirdpartyindex.com/vendors/infobip#status), which WebEngage lists as a subprocessor, reported Colombia - Voice Service Distruption (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Norlys - Denmark (minor)
- 2026-10-14: [Sinch](https://thirdpartyindex.com/vendors/sinch#status), which WebEngage lists as a subprocessor, reported Delivery Issue Evatis - Djibouti (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty#status), which WebEngage lists as a subprocessor, reported Postmortem Published - Delayed escalation of incidents and responder request invitations (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which WebEngage lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/webengage

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api