# Welocalize Welocalize declares [22 subprocessors](https://thirdpartyindex.com/vendors/welocalize#subprocessors) in [its subprocessor list](https://trust.welocalize.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/12624)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-28. [1 tracked vendor](https://thirdpartyindex.com/vendors/welocalize#used-by), [Blackboard](https://thirdpartyindex.com/vendors/blackboard), names Welocalize as a subprocessor. Welocalize (welocalize.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/welocalize - Documents last verified: 2026-11-12 - Transparency rating: 78/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 0/6 (not found); security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 14 tracked vendors directly, 101 within two hops, 332 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three - Cite as: Welocalize, Third Party Index, https://thirdpartyindex.com/vendors/welocalize (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://trust.welocalize.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-12 | 2026-09-28 | | Data processing addendum | https://trust.welocalize.com/ | 2026-11-12 | 2026-09-28 | | Status page | https://status.welocalize.com/ | 2026-11-12 | 2026-11-12 | ## Subprocessors (22) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Bedrock](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Model hosting environment for LLMs | Hosted on Cloud in US | 2026-09-28 | | AWS Comprehend | PII redaction model | Hosted on Cloud in US | 2026-09-28 | | Boostlingo | 24/7 over-the-phone Interpreting platform | Hosted on Cloud in US | 2026-09-28 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Observability and logging | Hosted on Cloud in US | 2026-09-28 | | Google DLP | PII redaction model | Hosted on Cloud in US | 2026-09-28 | | [Google Vertex AI](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | Model hosting environment for LLMs | Hosted on Cloud in US | 2026-09-28 | | [Hyperwallet](https://thirdpartyindex.com/vendors/paypal-us.md) | Payment payouts (subsidiary of PayPal) | Hosted global; regulated in Luxembourg under EU law | 2026-09-28 | | [IntelAgree](https://thirdpartyindex.com/vendors/intelagree.md) | Legal document management platform | US | 2026-09-28 | | Label Studio | Data annotation platform for experimentation and product integrations | Hosted on Cloud in US | 2026-09-28 | | [Mailchimp](https://thirdpartyindex.com/vendors/mailchimp.md) | Email marketing campaigns | Hosted on Cloud in US | 2026-09-28 | | [memoQ](https://thirdpartyindex.com/vendors/memoq.md) | Translation Platform for providing translation services | Hosted on Cloud in EU | 2026-09-28 | | [Microsoft 365](https://thirdpartyindex.com/vendors/microsoft.md) | Corporate Email and Collaboration platform | Hosted on Cloud in US | 2026-09-28 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Managed inference API / model provider | Hosted on Cloud in US | 2026-09-28 | | [Pardot](https://thirdpartyindex.com/vendors/salesforce.md) | Marketing Automation (B2B) | Hosted within Salesforce infrastructure (US/Global) | 2026-09-28 | | [PayPal](https://thirdpartyindex.com/vendors/paypal-us.md) | Payment processing | Hosted on PayPal infrastructure | 2026-09-28 | | Phrase | Translation Platform for providing translation services | Hosted on Cloud in EU | 2026-09-28 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | CRM | Hosted on Cloud in US | 2026-09-28 | | [ShareFile](https://thirdpartyindex.com/vendors/sharefile.md) | Storage Services | US, EU | 2026-09-28 | | [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey.md) | Surveys / Brand, Market, Product & Customer insights | Hosted on Cloud in US | 2026-09-28 | | [Weights & Biases](https://thirdpartyindex.com/vendors/wandb.md) | AI experiment tracking | Hosted on Cloud in US | 2026-09-28 | | [Workday](https://thirdpartyindex.com/vendors/workday.md) | Finance/Accounts | Hosted on Cloud in US | 2026-09-28 | | XTM International | Translation Platform for providing translation services | Hosted on Cloud in US | 2026-09-28 | Read from ([evidence](https://thirdpartyindex.com/evidence/12624)). CSV: https://thirdpartyindex.com/vendors/welocalize/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: ISO/IEC 27001, ISO/IEC 27701, ISO 9001 ([evidence](https://thirdpartyindex.com/evidence/12622)) - Claimed: GDPR, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/12622)) ## Web Technologies Welocalize's homepage made 77 requests to 6 domains, and 2 services controlled by another company. Loaded on 2026-10-15 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 2 third parties by category: Analytics 1 (Google Cloud); Cookie compliance 1 (CookieYes). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (2) - CookieYes: 10 requests to cdn-cookieyes.com, cookieyes.com; CookieYes - Google Cloud: 6 requests to googletagmanager.com, googlesyndication.com, google-analytics.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) ### First party (1) - Welocalize: 61 requests to welocalize.com; Animate It, Distributor, Fastly, HSTS, MariaDB, MySQL, New Relic, Nginx, Open Graph, PHP, Pantheon, Popup Maker, Priority Hints, Varnish, WordPress, WordPress Block Editor, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2 1 tracked company loaded by the homepage is not in Welocalize's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): Translation services ## Service status Incidents it reported on its own status page. - Last 90 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated) - Typical time to resolve: 7 h 40 min - Status page last read: 2026-11-12 - Its status page says now: Partial System Outage (affected: Microsoft 365: major outage) - Under way: Microsoft outage email (critical), since 2026-11-12 18:26 UTC - 2026-11-12: Microsoft outage email (critical) - 2026-08-21: MT+ in Legal Studio degraded service (minor) - 2026-08-06: Legal Studio degraded service (minor) - 2026-07-10: Sharefile outage (critical) - 2026-05-11: Relay Slow Performance (major) - 2026-02-17: Some services currently offline (critical) - 2026-01-22: M365 outage impacting email, sharepoint, and Onedrive (major) - 2025-12-05: Widespread internet outage (Cloudflare) currently affecting multiple Welocalize systems (no impact stated) ## Incidents reported by Welocalize's subprocessors Incidents reported in the last 30 days on their own status pages by 5 vendors Welocalize lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Welocalize lists as a subprocessor, reported PROD-TEST - THIS IS A TEST - PLEASE IGNORE, (no impact stated) - 2026-11-10: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Welocalize lists as a subprocessor, reported TEST INCIDENT #2 (major) - 2026-11-10: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Welocalize lists as a subprocessor, reported TEST INCIDENT #1 (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [ShareFile](https://thirdpartyindex.com/vendors/sharefile#status), which Welocalize lists as a subprocessor, reported Some ShareFile customers may be experiencing issues with their ShareFile account (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [wandb](https://thirdpartyindex.com/vendors/wandb#status), which Welocalize lists as a subprocessor, reported Storage Service Degradation (no impact stated) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [wandb](https://thirdpartyindex.com/vendors/wandb#status), which Welocalize lists as a subprocessor, reported Object Storage Service Degradation in US-EAST-04 (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-28: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Welocalize lists as a subprocessor, reported Errors occurring across the site (critical) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Welocalize lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Welocalize lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [wandb](https://thirdpartyindex.com/vendors/wandb#status), which Welocalize lists as a subprocessor, reported Facility power incident impacting services in US-EAST-15A (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Welocalize lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [SurveyMonkey](https://thirdpartyindex.com/vendors/surveymonkey#status), which Welocalize lists as a subprocessor, reported Login and signup issues (no impact stated) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/welocalize --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api