Third Party Index

Whereby

whereby.com

Subprocessors

None extracted. 1 pending review.

Listed as a subprocessor by (1)

1 company
  • vFairs vfairs.com Video Conferencing

Compliance

Certified
Says it complies with

Certifications as Whereby's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 no impact stated)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 no impact stated)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 no impact stated)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 0 major or critical
  • 36 min typical time to resolve
BeganIncidentImpactLasted
Customer insights (dashboard and api) - degraded performanceno impact stated2 h 1 min
Issues when joining roomno impact stated4 min
Whereby hosted recordings are unavailableno impact stated36 min
Unable to access dashboard pagesno impact stated5 min
Streaming Unavailableno impact stated55 min
Customer Insights Dashboard – Stale Datano impact stated4 days
Missing insight data on the admin dashboardno impact stated1 h 22 min
Service Disruption: Recordings, Captions, and Transcriptionsno impact stated52 min

Incidents per month

0 2 4 Oct 2025: 2 incidents (2 no impact stated) · typical time to resolve 3 h 18 min Nov 2025: 1 incident (1 no impact stated) · typical time to resolve 1 h 8 min Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 2 incidents (2 no impact stated) · typical time to resolve 52 min Mar 2026: 2 incidents (2 no impact stated) · typical time to resolve 4 days Apr 2026: 1 incident (1 no impact stated) · typical time to resolve 55 min May 2026: 1 incident (1 no impact stated) · typical time to resolve 5 min Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 3 incidents (3 no impact stated) · typical time to resolve 36 min Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Meeting rooms2
Admin dashboard1
Embedded API1

As Whereby's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Whereby's site

Whereby transparency rating

It updates with the rating.

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