# Workleap

Workleap (workleap.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/workleap
- Documents last verified: 2026-10-01
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 25 tracked vendors directly, 151 within two hops, 364 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Workleap, Third Party Index, https://thirdpartyindex.com/vendors/workleap (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://workleap.com/trust-center | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://workleap.com/trust-center/workleap-sub-processors | 2026-10-01 | 2026-10-01 |
| Data processing addendum | https://workleap.com/trust-center/workleap-data-processing-addendum | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://workleap.com/trust-center/privacy | 2026-10-01 | 2026-10-01 |
| Terms | https://workleap.com/trust-center/terms | 2026-10-01 | 2026-10-01 |
| Status page | https://status.workleap.com/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (31)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | General cloud hosting services; Workleap LMS | USA and Canada | 2026-10-01 |
| [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Large language model; Workleap AI and AI Features | USA | 2026-10-01 |
| [Atlassian, Inc.](https://thirdpartyindex.com/vendors/atlassian.md) | Team collaboration tool used for customer support and troubleshooting purposes; Workleap LMS | USA | 2026-10-01 |
| [Braintrust Data, Inc.](https://thirdpartyindex.com/vendors/braintrust.md) | AI observability and evaluation; All Products and Workleap AI and AI Features | USA | 2026-10-01 |
| [Catamorphic, Co. (dba Launchdarkly)](https://thirdpartyindex.com/vendors/launchdarkly.md) | Account administration and feature management service.; Workleap Compensation | USA | 2026-10-01 |
| [Cohere Inc.](https://thirdpartyindex.com/vendors/cohere.md) (AI model provider: Cohere) | Search result ranking tool; Workleap AI and AI Features | USA, Canada | 2026-10-01 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Cloud infrastructure logging, analysis and monitoring.; Workleap Compensation | USA | 2026-10-01 |
| FlairsTech EGSC | All Products; Customer support operations | Egypt | 2026-10-01 |
| [Functional Software, Inc. (dba Sentry)](https://thirdpartyindex.com/vendors/sentry.md) | Cloud application performance monitoring and error tracking.; Workleap Compensation | USA | 2026-10-01 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud infrastructure and hosting (Google Cloud Platform).; Cloud provider (email); Workleap Compensation; Workleap LMS | USA | 2026-10-01 |
| [Hasura, Inc.](https://thirdpartyindex.com/vendors/hasura.md) | Data API platform for GraphQL.; Workleap Compensation | USA | 2026-10-01 |
| [Heroku, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Application hosting service; Workleap LMS | USA | 2026-10-01 |
| [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | Customer Relationship Manager solution; Workleap LMS, Workleap Pingboard, Workleap Compensation | USA | 2026-10-01 |
| [Intercom R & D Unlimited Company](https://thirdpartyindex.com/vendors/intercom.md) | All Products; Product discovery and re-engagement tool | USA | 2026-10-01 |
| Inversoft, Inc. (d/b/a FusionAuth) | All Products; Security access management tool | USA (support services) and Canada (data storage and processing) | 2026-10-01 |
| [Merge API, Inc.](https://thirdpartyindex.com/vendors/merge-api.md) | All Products; Unified API tool for provisioning multiple Human Resources Information Software | USA (support services) and Canada (data storage and processing) | 2026-10-01 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | All Products and Workleap AI and AI Features; General cloud services (data hosting) and hosting and processing of data in connection with AI inference services (Microsoft Azure AI Foundry) | — | 2026-10-01 |
| [Mixpanel, Inc.](https://thirdpartyindex.com/vendors/mixpanel.md) | All Products; Product analytics platform | USA | 2026-10-01 |
| [MongoDB, Inc.](https://thirdpartyindex.com/vendors/mongodb.md) | All Products; Database management services | USA and Canada | 2026-10-01 |
| [ProductBoard, Inc.](https://thirdpartyindex.com/vendors/productboard.md) | Product management software.; Workleap Compensation | USA | 2026-10-01 |
| Render Services, Inc. | Database management services; Workleap LMS | USA | 2026-10-01 |
| [Retool, Inc.](https://thirdpartyindex.com/vendors/retool.md) | Account administration service.; Workleap Compensation | USA | 2026-10-01 |
| [The Rocket Science Group LLC (d/b/a Mailchimp)](https://thirdpartyindex.com/vendors/mailchimp.md) | All Products; Email notification delivery service | USA | 2026-10-01 |
| Rockset, Inc. | All Products; Real-time analytics database service | USA (support services) and Canada (data storage and processing) | 2026-10-01 |
| [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Internal communications platform used for customer support and troubleshooting; Workleap LMS; purposes | USA | 2026-10-01 |
| [Snowflake Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | All Products; Cloud-native data platform | USA and Canada | 2026-10-01 |
| Trycourier.com, Inc. | All Products; Notification delivery service | USA | 2026-10-01 |
| [Twilio, Inc.](https://thirdpartyindex.com/vendors/twilio.md) | All Products; E-mail delivery platform; Email delivery service.; Workleap Compensation | USA | 2026-10-01 |
| Unstructured Technologies, Inc. | File parsing tool; Workleap AI and AI Features | USA | 2026-10-01 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | All Products; Customer support platform | USA | 2026-10-01 |
| [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Virtual meeting and video recording service; Workleap Onboarding | USA | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/27151)). CSV: https://thirdpartyindex.com/vendors/workleap/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (1)

- Workleap USA, Inc. (previously Pingboard, Inc.) (USA)

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-01
- No incidents reported in the last 12 months
- 2026-06-22: management.workleap.com is experiencing intermitent errors (minor)
- 2026-06-19: Partial outage due to network issues (major)
- 2026-06-09: Workleap platform impacted by Azure platform East US region degradation. (major)
- 2026-05-08: Workleap apps are currently unaccessible / Les applications de Workleap ne sont présentement pas accessible (major)
- 2026-05-08: Compensation is not available. (no impact stated)
- 2026-05-04: inc-353-performance-prod-is-down (critical)
- 2026-04-07: Degraded Service for Officevibe (Pulse Surveys) and Performance (data not displayed) / Dégradation du service pour Officevibe (Pulse Surveys) et Performance (données non affichées) (minor)
- 2026-03-10: Degraded performance on the WorkleapAI chat assistant / Performance dégradée sur l'assistant de chat Workleap IA (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api