Xsolla
xsolla.com · payments
Transparency
Breakdown
| Subprocessor list | not found | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | not found | 0 / 8 |
| Privacy policy | not found | 0 / 6 |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 30 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Xsolla's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/xsolla"><img src="https://thirdpartyindex.com/badge/xsolla.svg" alt="Xsolla transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/xsolla)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Data processing addendum | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted.
Service status
- 3 incidents in 90 days
- 1 major or critical
- 2 h 37 min typical time to resolve
- 16 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Store API - Partial Service Degradation | none | — | |
| Payment Processing Issue | critical | 16 min | |
| Intermittent latency affecting store.xsolla.com APIs | minor | 2 h 37 min | |
| Xsolla Launcher - degraded availability due to upstream CDN incident | minor | 43 min | |
| Store API degraded performance | major | 1 h 38 min | |
| Site Builder - Partial Service Disruption | minor | — | |
| Issue with Steam Silent Authentication | minor | 5 h 51 min |
As Xsolla's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.