# Xsolla

We have not found a subprocessor list published by Xsolla. We monitor 4 of its documents, which we last checked on 2026-11-11.

Xsolla (xsolla.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/xsolla
- Documents last verified: 2026-11-11
- Category: payments
- Transparency rating: 24/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Xsolla, Third Party Index, https://thirdpartyindex.com/vendors/xsolla (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://xsolla.com/privacypolicy | 2026-11-11 | 2026-09-22 |
| Terms | https://xsolla.com/general-terms | 2026-11-11 | 2026-11-11 |
| Security page | https://xsolla.com/security | 2026-11-11 | 2026-09-22 |
| Status page | https://status.xsolla.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

Xsolla's homepage made 236 requests to 4 domains, and 2 services controlled by another company. Loaded on 2026-10-13 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

2 third parties by category: Advertising 1 (usually detected as Advertising: Google Cloud); RUM 1 (Datadog). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (2)

- Datadog: 2 requests to datadoghq-browser-agent.com; Datadog
- Google Cloud: 2 requests to googlesyndication.com

### First party (1)

- Xsolla: 232 requests to xsolla.net, xsolla.com; Cloudflare, HSTS, LiveChat, Loadable-Components, Lodash 4.17.21, MobX, Open Graph, Priority Hints, Xsolla, core-js 3.50.0

2 tracked companies loaded by the homepage are not in Xsolla's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 2 h 5 min
- Status page last read: 2026-11-12
- Under way: Proactive notice: PHP security vulnerabilities (no impact stated), since 2026-10-21 17:12 UTC
- 2026-10-21: Proactive notice: PHP security vulnerabilities (no impact stated)
- 2026-09-28: Site Builder Partner Sites Unavailable (critical)
- 2026-08-03: Store API - Partial Service Degradation (no impact stated)
- 2026-07-24: Payment Processing Issue (critical)
- 2026-07-14: Intermittent latency affecting store.xsolla.com APIs (minor)
- 2026-05-13: Xsolla Launcher - degraded availability due to upstream CDN incident (minor)
- 2026-05-05: Store API degraded performance (major)
- 2026-01-13: Site Builder - Partial Service Disruption (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api