# Yay.com

Yay.com (yay.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/yay-com
- Documents last verified: 2026-10-08
- Transparency rating: 19/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Yay.com, Third Party Index, https://thirdpartyindex.com/vendors/yay-com (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://www.yay.com/about/privacy/ | 2026-10-08 | 2026-10-03 |
| Terms | https://www.yay.com/about/terms/ | 2026-10-08 | 2026-10-03 |
| Status page | https://status.nebulacloud.com/ | 2026-10-08 | 2026-10-08 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 56 min
- Status page last read: 2026-10-08
- Under way: Portal Login and Order Management - Third Party Issue - No Core Services Affected (critical), since 2026-10-07 10:19 UTC
- 2026-10-07: Portal Login and Order Management - Third Party Issue - No Core Services Affected (critical)
- 2026-09-11: Issues with inbound and outbound calling (minor)
- 2026-06-24: Disruption to dashboards and calling. (minor)
- 2026-05-14: Issues with outbound calling (major)
- 2026-03-18: Issues with desktop app and online portal access. (major)
- 2026-03-11: Delay on outbound calls connecting (minor)
- 2026-02-02: Brief interruption on apps, dashboards (minor)
- 2026-01-23: Issues logging into apps and dashboards (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api