# Zendesk

Zendesk declares [37 subprocessors](https://thirdpartyindex.com/vendors/zendesk#subprocessors), plus 13 of its own affiliates, in [its subprocessor list](https://support.zendesk.com/hc/en-us/articles/4408883061530-Sub-processor-Policy), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/250501)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [492 tracked vendors](https://thirdpartyindex.com/vendors/zendesk#used-by) name Zendesk as a subprocessor, including [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare), [Datadog](https://thirdpartyindex.com/vendors/datadog) and [Atlassian](https://thirdpartyindex.com/vendors/atlassian).

Zendesk (zendesk.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/zendesk
- Documents last verified: 2026-11-11
- Category: support
- Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 6/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 27 tracked vendors directly, 185 within two hops, 505 within three; 492 tracked vendors rely on it directly, 2197 within two hops, 2815 within three
- Cite as: Zendesk, Third Party Index, https://thirdpartyindex.com/vendors/zendesk (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.zendesk.com/trust-center/ | 2026-11-11 | 2026-11-04 |
| Subprocessor list | https://support.zendesk.com/hc/en-us/articles/4408883061530-Sub-processor-Policy | 2026-11-11 | 2026-11-10 |
| Data processing addendum | https://www.zendesk.com/company/data-processing-agreement/ | 2026-11-11 | 2026-09-21 |
| Privacy policy | https://www.zendesk.com/company/agreements-and-terms/privacy-notice/ | 2026-11-11 | 2026-09-21 |
| Terms | https://www.zendesk.com/company/agreements-and-terms/terms-of-use/ | 2026-11-11 | 2026-10-15 |
| security.txt | https://www.zendesk.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 |
| Status page | https://status.zendesk.com/ | 2026-11-11 | 2026-10-24 |

## Subprocessors (37)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Aiven Oy](https://thirdpartyindex.com/vendors/aiven.md) | Provides search and data analytics functionality. | United States; Belgium | 2026-11-10 |
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service Provider for All Services | United States; Ireland; Germany; United Kingdom; Japan; Australia | 2026-10-10 |
| [Amazon Web Services Australia Pty. Ltd.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service Provider | United States; Canada; United Kingdom; Germany; Australia | 2026-10-10 |
| [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | 2026-11-10 |
| [APIHub, Inc. (aka Clearbit)](https://thirdpartyindex.com/vendors/clearbit.md) | Provides the marketing data engine used for the Reach functionality available in Zendesk Sell. | United States | 2026-09-21 |
| Base sp. z o. o. (Base spółka z ograniczoną odpowiedzialnością) | — | Poland | 2026-09-21 |
| [Baseten Labs, Inc.](https://thirdpartyindex.com/vendors/baseten.md) (AI model provider: Baseten) | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data | 2026-09-21 |
| [Cartesia AI Inc.](https://thirdpartyindex.com/vendors/cartesia.md) | Provides text to speech generation for voice-related features. | No hosting of Service Data | 2026-11-10 |
| Cleverly, Unipessoal, LDA | — | Portugal | 2026-09-21 |
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. | Local (Cloudflare routes traffic to worldwide data centers closest to the user's location. Logging by Cloudflare is performed in the United States.) | 2026-09-21 |
| [Daily.co](https://thirdpartyindex.com/vendors/daily.md) | Provides voice channel infrastructure. | No hosting of Service Data | 2026-11-10 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. | Forethought AI Agents: United States; United States; United States; Germany | 2026-10-10 |
| [Deepgram Inc.](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts. | No hosting of Service Data | 2026-11-10 |
| [ElevenLabs Inc.](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | 2026-09-21 |
| [Fireworks.ai, Inc.](https://thirdpartyindex.com/vendors/fireworks.md) (AI model provider: Fireworks) | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data | 2026-09-21 |
| [Forge Technology, Inc. (aka Paragon)](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon.md) | Provides integration infrastructure platform services | No hosting of Service Data | 2026-09-21 |
| [Functional Software, Inc. (aka Sentry)](https://thirdpartyindex.com/vendors/sentry.md) | Provides cross-platform error monitoring and reporting services. | United States; Germany | 2026-10-10 |
| [Gladia, Inc.](https://thirdpartyindex.com/vendors/gladia.md) | Provides natural language processing services for voice-related features. | No hosting of Service Data | 2026-11-10 |
| [GoodData Corporation](https://thirdpartyindex.com/vendors/gooddata.md) | Supports analytics functionality in Insights. | United States | 2026-09-21 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Supports translation functionality available to Agents, analytics dashboards and features, user authorization within WFM, and generative artificial intelligence and natural language processing services. | No hosting of Service Data | 2026-11-10 |
| Google LLC, Google Cloud EMEA Limited | Cloud Service Provider for AI Agents (Legacy)\* | United States; Belgium | 2026-11-10 |
| [Groq, Inc.](https://thirdpartyindex.com/vendors/groq.md) (AI model provider: Groq) | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data | 2026-09-21 |
| Halon Security AB | \[Optional\] Supports email filtering and security services. | Germany | 2026-11-10 |
| [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Hosts large language models used to provide generative artificial intelligence and natural language processing services. | No hosting of Service Data | 2026-09-21 |
| [Mistral AI](https://thirdpartyindex.com/vendors/mistral.md) (AI model provider: Mistral) | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | 2026-09-21 |
| [MongoDB, Inc.](https://thirdpartyindex.com/vendors/mongodb.md) | Provides scalable database services used to host select Service Data. | AI Agents (Legacy): United States, Belgium; Forethought AI Agents: United States; United States; Canada; United Kingdom; Germany; Australia; United States; Ireland; Germany; Japan; Australia | 2026-11-10 |
| [OpenAI, L.L.C.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | 2026-09-21 |
| [Pusher Ltd.](https://thirdpartyindex.com/vendors/pusher.md) | Supports live event handling and messaging services for system-wide notifications. | United States | 2026-09-21 |
| Qualitista OÜ | — | Estonia | 2026-09-21 |
| [Raintank, Inc. (aka Grafana Labs)](https://thirdpartyindex.com/vendors/grafana.md) | Provides logging and observability functionality. | United States; Belgium | 2026-11-10 |
| [SendGrid, Inc.](https://thirdpartyindex.com/vendors/sendgrid.md) | Provides email campaign services used to send notification emails and dashboards to Agents and End-Users. | United States | 2026-11-10 |
| Smooch Technologies ULC | — | Canada | 2026-09-21 |
| [Snowflake Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Provides data warehouse and analytics services and supports advanced Analytics Functionality. | United States; Germany | 2026-10-10 |
| [Twilio, Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Supports telecommunication and messaging functionality, including telecommunication infrastructure. | Voice Functionality, AI Agents: United States, Ireland, Australia; Zendesk Sell, Forethought AI Agents: United States | 2026-11-10 |
| Tymeshift doo Novi Sad | — | Serbia | 2026-09-21 |
| Ultimate Enterprises Oy | — | Finland | 2026-09-21 |
| Unleash Labs Ltd. | — | Israel | 2026-09-21 |

Read from ([evidence](https://thirdpartyindex.com/evidence/250501)). CSV: https://thirdpartyindex.com/vendors/zendesk/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 8. All vendors that list one: https://thirdpartyindex.com/ai

### Its own affiliates (13)

- Zendesk, Inc. (Australia; Germany; Philippines; United States)
- Zendesk ApS (Denmark; Sweden)
- Zendesk Brasil Software Corporativo LTDA (Brazil)
- Zendesk France SAS (France)
- Zendesk G.K. (Japan)
- Zendesk International Limited (Ireland; Italy)
- Zendesk Korea LLC (South Korea)
- Zendesk Netherlands B.V. (Netherlands)
- Zendesk, S. de R.L. de C.V. (Mexico)
- Zendesk Singapore Pte. Ltd. (Singapore)
- Zendesk Technologies Private Limited (India)
- Zendesk Technologies Spain S.L. (Spain)
- Zendesk UK Limited (United Kingdom)

## Compliance

As its trust center lists them.

- FedRAMP Marketplace: LI-SaaS · 5 agency authorizations · since May 14, 2020

## Web Technologies

Zendesk's homepage made 316 requests to 38 domains, 17 services controlled by another company, and 5 domains not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

17 third parties by category: Advertising 7 (Google Cloud, Microsoft, Reddit, Inc.; reviewed: Innovid, MediaMath; usually detected as Advertising: The Trade Desk, Inc., Xandr); Marketing automation 4 (6Sense Insights, Inc., GetVector, Inc., Clearbit, Adobe); Analytics 2 (LinkedIn, Meta); Cookie compliance 1 (OneTrust); CDN 1 (UNPKG); Customer data platform 1 (Segment); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (17)

- 6Sense Insights, Inc.: 40 requests to 6sc.co, 6sense.com; 6sense
- Google Cloud: 29 requests to doubleclick.net, google.com, googleadservices.com, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- GetVector, Inc.: 13 requests to vector.co; Vector
- OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust
- Segment: 9 requests to segment.com, segment.io; Segment 1.84.3
- Innovid: 5 requests to innovid.com, tvsquared.com
- Clearbit: 4 requests to clearbitjs.com, clearbit.com, clearbitscripts.com; Clearbit (its subprocessor list names it too)
- LinkedIn: 4 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 4 requests to facebook.com, facebook.net; Facebook Pixel 2.9.433
- Microsoft: 4 requests to bing.com; Microsoft Advertising (its subprocessor list names it too)
- Adobe: 3 requests to marketo.net, mktoresp.com; Marketo
- MediaMath: 3 requests to mathtag.com
- The Trade Desk, Inc.: 3 requests to adsrvr.org
- UNPKG: 3 requests to unpkg.com; Unpkg, web-vitals 3
- Xandr: 3 requests to adnxs.com
- Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads
- Sentry: 1 request to sentry.io (its subprocessor list names it too)

### Unknown (5)

Domains not identified yet: cr-relay.com, dpmsrv.com, usbrowserspeed.com, d2v83son8kay5v.cloudfront.net, sfo2.cdn.digitaloceanspaces.com

### First party (1)

- Zendesk: 166 requests to zendesk.com, zndsk.com, zdassets.com; Amazon ALB, Amazon Web Services, AppNexus, Cloudflare, HSTS, Innovid Advertising Measurement, Next.js 14.2.30, Open Graph, Priority Hints, React, Sentry, TVSquared, Webpack, Zendesk, core-js 3.32.2, styled-components 5.3.11, Datadog

7 tracked companies loaded by the homepage are not in Zendesk's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (492)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [123FormBuilder](https://thirdpartyindex.com/vendors/123formbuilder.md)
- [15Five](https://thirdpartyindex.com/vendors/15five.md)
- [1Password](https://thirdpartyindex.com/vendors/1password.md): Customer Support
- [2NDSITE Inc. (Freshbooks)](https://thirdpartyindex.com/vendors/2ndsite-inc-freshbooks.md): Customer Support
- [5CA](https://thirdpartyindex.com/vendors/5ca.md): Customer support handling platform.
- [8fit](https://thirdpartyindex.com/vendors/8fit.md): Provides a more efficient customer relationship management
- [ABBYY](https://thirdpartyindex.com/vendors/abbyy.md): Client service and engagement platform to manage client request
- [Ablebits](https://thirdpartyindex.com/vendors/ablebits.md): We use Zendesk to provide our support for our Users and Customers and process Support Service Information.; We use the Zendesk Chat widget to provide chat funct…
- [Absorb Software](https://thirdpartyindex.com/vendors/absorb-software.md): Absorb uses Zendesk as its support ticketing system for customer services. Data processed will include user customer contact details and data shared by client c…
- [Acceleraate](https://thirdpartyindex.com/vendors/acceleraate.md)
- [Actionstep](https://thirdpartyindex.com/vendors/actionstep.md): Customer Support; Provides access to self-help and customer support
- [Addepar](https://thirdpartyindex.com/vendors/addepar.md): Operation of a cloud-based help desk support ticketing service and management platform on behalf of Addepar.
- [Addigy](https://thirdpartyindex.com/vendors/addigy.md)
- [Adobe](https://thirdpartyindex.com/vendors/adobe.md): Zendesk supports Adobe’s customer care support services by providing scalable customer service solutions (including messaging, help center coordination, agent…
- [Aembit](https://thirdpartyindex.com/vendors/aembit.md): Customer support platform
- [Affinda](https://thirdpartyindex.com/vendors/affinda.md): Storage and management of customer support interactions; incidental processing of customer data contained in support communications (specific information can be…
- [Age of Learning](https://thirdpartyindex.com/vendors/age-of-learning.md): Tracking and resolving customer support tickets
- [Aha Labs](https://thirdpartyindex.com/vendors/aha-labs.md)
- [Airbyte](https://thirdpartyindex.com/vendors/airbyte.md): Customer Support; Customer support platform used for managing and responding to user inquiries, support tickets, and service requests.
- [AirCall](https://thirdpartyindex.com/vendors/aircall.md)
- [Airship](https://thirdpartyindex.com/vendors/airship.md): Technical Support Platform Provider
- [AIRSLATE](https://thirdpartyindex.com/vendors/airslate.md): Customer Support Ticketing System
- [Airwallex US](https://thirdpartyindex.com/vendors/airwallex-us.md): Central customer support platform for tickets, workflows, escalations and support analytics; Customer Support / Ticketing
- [Aiven](https://thirdpartyindex.com/vendors/aiven.md)
- [Akita](https://thirdpartyindex.com/vendors/akita.md): Zendesk provides help desk and ticketing services used to resolve customer issues.
- [AlertMedia](https://thirdpartyindex.com/vendors/alertmedia.md): AlertMedia customer ticket processing
- [Allocadia](https://thirdpartyindex.com/vendors/allocadia.md): - Data Transfer Mechanism: SCC - Customer B2B Employee User Data Processed: First name, Last name, Business email, UserID, IP address, Job title, Business phone…
- [Alohi](https://thirdpartyindex.com/vendors/alohi.md): Cloud-based customer support services
- [Anaconda](https://thirdpartyindex.com/vendors/anaconda.md): Customer support and account management services
- [Anecdotes](https://thirdpartyindex.com/vendors/anecdotes.md): Support service (ticketing system)
- [AODocs](https://thirdpartyindex.com/vendors/aodocs.md)
- [Apester](https://thirdpartyindex.com/vendors/apester.md): Support Services
- [API7.ai](https://thirdpartyindex.com/vendors/api7-ai.md): Customer Support
- [APILayer](https://thirdpartyindex.com/vendors/apilayer.md): Support team ticketing service
- [APIVoid](https://thirdpartyindex.com/vendors/apivoid.md)
- [Apollo GraphQL](https://thirdpartyindex.com/vendors/apollo-graphql.md)
- [Appamondo](https://thirdpartyindex.com/vendors/appamondo.md): Support, customer experience and communication management.
- [AppDirect](https://thirdpartyindex.com/vendors/appdirect.md)
- [AppOmni](https://thirdpartyindex.com/vendors/appomni.md): Support Tickets
- [Apporto](https://thirdpartyindex.com/vendors/apporto.md): Customer support ticketing and communication platform
- [AppsFlyer](https://thirdpartyindex.com/vendors/appsflyer.md): Support service (ticketing system)
- [APPZEN](https://thirdpartyindex.com/vendors/appzen.md): Support ticketing system
- [Arctic Wolf](https://thirdpartyindex.com/vendors/arctic-wolf.md): Product ticketing system
- [Arkose Labs](https://thirdpartyindex.com/vendors/arkose-labs.md): Customer Support Ticketing Software
- [Ascendo](https://thirdpartyindex.com/vendors/ascendo.md): CRM and support ticketing platform
- [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md): Customer service and technical support
- [Atomic.io](https://thirdpartyindex.com/vendors/atomic-io.md): Customer support management
- [Attensi](https://thirdpartyindex.com/vendors/attensi.md): Processing of support tickets
- [Auvik](https://thirdpartyindex.com/vendors/auvik.md): Customer support platform
- [aXcelerate](https://thirdpartyindex.com/vendors/axcelerate.md): ###### Service Provided Customer support ticketing ###### Data Accessed Customer contact details, support artefacts ###### Safeguards ISO 27001, SOC 2; Customer…
- [b.well Connected Health](https://thirdpartyindex.com/vendors/b-well-connected-health.md): Helpdesk
- [B2Gnow](https://thirdpartyindex.com/vendors/b2gnow.md)
- [Backblaze](https://thirdpartyindex.com/vendors/backblaze.md): A service used by Backblaze to manage customer communications.
- [Barracuda Networks](https://thirdpartyindex.com/vendors/barracuda-networks.md)
- [Benchling](https://thirdpartyindex.com/vendors/benchling.md): Customer support (in-app and email)
- [Benevity](https://thirdpartyindex.com/vendors/benevity.md): Client ticketing and user support platform.
- [Beonic](https://thirdpartyindex.com/vendors/beonic.md)
- [BetterCloud](https://thirdpartyindex.com/vendors/bettercloud.md): Customer Service; \[Website\]( Support infrastructure on File Governance (Tricent).
- [Betterworks](https://thirdpartyindex.com/vendors/betterworks.md): Cloud-based platform used to provide customer support services.
- [BigTime](https://thirdpartyindex.com/vendors/bigtime.md): Customer service ticketing system
- [Binti](https://thirdpartyindex.com/vendors/binti.md): Cloud service that provides customer support ticketing. Zendesk LLM only trains on the Help Center content available at  and does NOT train on any agency or fam…
- [Bitbucket](https://thirdpartyindex.com/vendors/bitbucket.md): Customer service and technical support
- [BitPay](https://thirdpartyindex.com/vendors/bitpay.md): Customer Support
- [BitTitan](https://thirdpartyindex.com/vendors/bittitan.md): BitTitan's helpdesk ticketing system; contains account information required to resolve administrative and technical issues, such as customer billing information…
- [Bizzabo](https://thirdpartyindex.com/vendors/bizzabo.md): Support Tickets
- [Blackboard](https://thirdpartyindex.com/vendors/blackboard.md): Client support issue and change management
- [Blooket](https://thirdpartyindex.com/vendors/blooket.md): Customer support and help center
- [Bloomreach](https://thirdpartyindex.com/vendors/bloomreach.md)
- [Blue Clover Devices](https://thirdpartyindex.com/vendors/blue-clover-devices.md): Customer support
- [Box](https://thirdpartyindex.com/vendors/box.md)
- [Branch](https://thirdpartyindex.com/vendors/branch.md): Customer support ticketing platform
- [Brave](https://thirdpartyindex.com/vendors/brave.md): Customer support; Customer support desk and ticketing system
- [Brevo](https://thirdpartyindex.com/vendors/brevo.md): Ticketing/support tool
- [BrightLocal](https://thirdpartyindex.com/vendors/brightlocal.md): Customer support/ticket management
- [bunny.net](https://thirdpartyindex.com/vendors/bunny-net.md): We use ZenDesk to provide customer support to our users. In the course of providing this service, ZenDesk may collect personal data such as names and email addr…
- [Bynder](https://thirdpartyindex.com/vendors/bynder.md): Zendesk provides a cloud-based system for tracking and solving customer support tickets.
- [CAKE](https://thirdpartyindex.com/vendors/cake.md)
- [Calendly.com](https://thirdpartyindex.com/vendors/calendly-com.md): Customer service communication tool
- [CallRail](https://thirdpartyindex.com/vendors/callrail.md): Used for providing cloud-based customer support services.
- [Canva](https://thirdpartyindex.com/vendors/canva.md): Support Management
- [Capsule8](https://thirdpartyindex.com/vendors/capsule8.md): Technical support helpdesk
- [CareAR](https://thirdpartyindex.com/vendors/carear.md): Service Management
- [Catapult Sports](https://thirdpartyindex.com/vendors/catapult-sports.md): Customer support services
- [Caylent](https://thirdpartyindex.com/vendors/caylent.md): Ticketing System
- [Chainalysis](https://thirdpartyindex.com/vendors/chainalysis.md): Customer support; Support ticketing | \[More information\](
- [Chainguard](https://thirdpartyindex.com/vendors/chainguard.md): Customer support platform
- [Checkr](https://thirdpartyindex.com/vendors/checkr.md): Customer Support
- [CHEQ](https://thirdpartyindex.com/vendors/cheq.md): Customer Support
- [Chronosphere](https://thirdpartyindex.com/vendors/chronosphere.md): Support ticketing and customer service
- [ChurnZero](https://thirdpartyindex.com/vendors/churnzero.md): Support Ticketing
- [Circle](https://thirdpartyindex.com/vendors/circle-so.md): Customer support; Processes customer contact information and support ticket content to provide troubleshooting and support.
- [CirrusMD](https://thirdpartyindex.com/vendors/cirrusmd.md): Customer support.
- [CK-12 Foundation](https://thirdpartyindex.com/vendors/ck-12-foundation.md): communication with Authorized Users in connection with the provision of the Services and Support
- [CKEditor](https://thirdpartyindex.com/vendors/ckeditor.md)
- [Claroty](https://thirdpartyindex.com/vendors/claroty.md)
- [Clearbit](https://thirdpartyindex.com/vendors/clearbit.md): Zendesk is a customer support ticketing solution to manage and automate routing of inbound support requests.
- [ClickTime](https://thirdpartyindex.com/vendors/clicktime.md): Customer service and support; Sales and Support Services
- [ClickUp™](https://thirdpartyindex.com/vendors/clickuptm.md): Customer support communication (chat and email)
- [Close](https://thirdpartyindex.com/vendors/close.md): Support and account management
- [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md): Customer support and account management
- [Cloudinary](https://thirdpartyindex.com/vendors/cloudinary.md): Customer Support
- [CloudM](https://thirdpartyindex.com/vendors/cloudm.md): Customer support
- [CloudRadial](https://thirdpartyindex.com/vendors/cloudradial.md): https://www.zendesk.com/trust-center/
- [Cobalt](https://thirdpartyindex.com/vendors/cobalt.md): Customer service solution
- [CodeSignal](https://thirdpartyindex.com/vendors/codesignal.md): Customer Support; Customer support platform
- [Coefficient](https://thirdpartyindex.com/vendors/coefficient.md): customer service
- [Cognism](https://thirdpartyindex.com/vendors/cognism.md): Customer services; Customer support and helpdesk
- [Cognite AS](https://thirdpartyindex.com/vendors/cognite-as.md): Used for managing support tickets. Data sent to support will be stored and processed in this service.
- [Collibra](https://thirdpartyindex.com/vendors/collibra.md): Customer support ticket processing
- [CometChat](https://thirdpartyindex.com/vendors/cometchat.md)
- [Conceptboard](https://thirdpartyindex.com/vendors/conceptboard.md): Optional - Support Ticket Management, Help Center Hosting
- [Confluent](https://thirdpartyindex.com/vendors/confluent.md): Customer Support Portal
- [ContactMonkey](https://thirdpartyindex.com/vendors/contactmonkey.md): Platform to manage customer support requests.
- [Contentsquare](https://thirdpartyindex.com/vendors/contentsquare.md): Customer support and ticketing services
- [Convertr](https://thirdpartyindex.com/vendors/convertr.md): Client ticket support system and documentation area; Customer Support
- [CookieFirst](https://thirdpartyindex.com/vendors/cookiefirst.md): No end user data is processed here.; Provider of support ticket system, No end user data is sent to this service. We only share your email and name when you sen…
- [CookieYes](https://thirdpartyindex.com/vendors/cookieyes.md): Website user behavior analytics
- [Coralogix](https://thirdpartyindex.com/vendors/coralogix.md): Ticketing platform and Chat support
- [Corelight](https://thirdpartyindex.com/vendors/corelight.md): Customer support platform service provider
- [CoreView](https://thirdpartyindex.com/vendors/coreview.md): Collection, storage: Core product support and QA
- [Couchbase](https://thirdpartyindex.com/vendors/couchbase.md): Customer support platform
- [Couchdrop](https://thirdpartyindex.com/vendors/couchdrop.md)
- [CrashPlan](https://thirdpartyindex.com/vendors/crashplan.md)
- [Critical Impact](https://thirdpartyindex.com/vendors/critical-impact.md): Customer Support
- [Crosschq](https://thirdpartyindex.com/vendors/crosschq.md): Zendesk is a provider of customer support software. We use Zendesk to log and prioritize customer issues, questions, and other support requests.
- [Crownpeak](https://thirdpartyindex.com/vendors/crownpeak.md): Europe Customer support portal. Europe Error analysis and exchange of information to carry out troubleshooting.; support portal. analysis and exchange informati…
- [Crusoe](https://thirdpartyindex.com/vendors/crusoe.md): Customer support
- [Culture Amp](https://thirdpartyindex.com/vendors/culture-amp.md): Zendesk is a Customer Service Quality Assurance Tool that Culture Amp Support leverages to review chats and emails that customers initiate with our team. Conten…
- [Cyara](https://thirdpartyindex.com/vendors/cyara.md): Ticket System for escalations
- [Darktrace](https://thirdpartyindex.com/vendors/darktrace.md): Managing customer support interactions and tickets
- [Darktrace Federal](https://thirdpartyindex.com/vendors/darktrace-federal.md): Managing customer support interactions and tickets
- [Dashlane](https://thirdpartyindex.com/vendors/dashlane.md): User support platform
- [DataCamp](https://thirdpartyindex.com/vendors/datacamp.md): Customer support; Support Ticket Portal for Customer Support
- [DataCore Software](https://thirdpartyindex.com/vendors/datacore-software.md): Customer Service
- [Datadog](https://thirdpartyindex.com/vendors/datadog.md): Customer support platform
- [Datarails](https://thirdpartyindex.com/vendors/datarails.md): Customer support ticket management, customer communications, issue tracking, and support request handling
- [Dear Lucy](https://thirdpartyindex.com/vendors/dear-lucy.md): Customer support
- [Deltek](https://thirdpartyindex.com/vendors/deltek.md)
- [Descript](https://thirdpartyindex.com/vendors/descript.md)
- [DESelect](https://thirdpartyindex.com/vendors/deselect.md): Customer Support
- [Dialpad](https://thirdpartyindex.com/vendors/dialpad.md): Quality Assurance & Support
- [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Manage customer support tickets
- [Docebo](https://thirdpartyindex.com/vendors/docebo.md): Ticketing service for inbound Software Service customer support, or through the widget support integrated into the Software Service.
- [DocHub](https://thirdpartyindex.com/vendors/dochub.md): Customer Support Ticketing System
- [Docmosis](https://thirdpartyindex.com/vendors/docmosis.md): Customer support; Help desk and customer service software.
- [DocSend](https://thirdpartyindex.com/vendors/docsend.md): Customer Support
- [DoiT](https://thirdpartyindex.com/vendors/doit.md): DoiT International uses Zendesk to accept the customer expert inquiries, manage and automate the technical support services.; Zendesk is a help-desk software pr…
- [Dropbox](https://thirdpartyindex.com/vendors/dropbox.md): Customer Support
- [Dropbox Sign](https://thirdpartyindex.com/vendors/dropbox-sign.md): Customer Support
- [Dstny](https://thirdpartyindex.com/vendors/dstny.md): Provides a support ticketing platform used to manage customer support requests and related communications.
- [Duda](https://thirdpartyindex.com/vendors/duda-co.md): Customer Service & Support
- [Duffel](https://thirdpartyindex.com/vendors/duffel-com.md): Customer / Traveller support; Customer / User / Traveller data
- [EAB](https://thirdpartyindex.com/vendors/eab.md): Customer support platform; Help desk and support provider; Helpdesk and documentation provider; Helpdesk and documentation solutions provider; Helpdesk and supp…
- [Edpuzzle](https://thirdpartyindex.com/vendors/edpuzzle.md): Customer Support; For organizing and handling support requests
- [Egnyte](https://thirdpartyindex.com/vendors/egnyte.md)
- [Elemica](https://thirdpartyindex.com/vendors/elemica.md): Cloud-Based Customer Support Services
- [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md): Customer Support; Zendesk is a customer service platform used to manage support tickets, track customer inquiries, and provide help desk solutions
- [Employment Hero](https://thirdpartyindex.com/vendors/employment-hero.md): Customer support; Processing Activity: Helpdesk and support ticketing system for managing customer service inquiries. GDPR Transfer Mechanism: Standard Contract…
- [Envestnet](https://thirdpartyindex.com/vendors/envestnet.md): Zendesk handles service requests, manages client interactions, and supports operational workflows across teams. As a subprocessor, Zendesk handles Personal Data…
- [Envoy Global](https://thirdpartyindex.com/vendors/envoy-global.md): Customer support
- [eOne Solutions](https://thirdpartyindex.com/vendors/eone-solutions.md): Ticketing system
- [Epignosis](https://thirdpartyindex.com/vendors/epignosis.md): Support
- [etailinsights](https://thirdpartyindex.com/vendors/etailinsights.md): Customer and product support
- [Ethena](https://thirdpartyindex.com/vendors/ethena.md): User support ticketing and live chat system
- [Everlaw](https://thirdpartyindex.com/vendors/everlaw.md): (only applicable where Customer chooses to attach or upload Customer Data during support communications); Cloud-based Customer Support
- [Expel](https://thirdpartyindex.com/vendors/expel.md): Ticketing and support
- [Experian](https://thirdpartyindex.com/vendors/experian.md): Customer Support ticketing system used to handle incoming emails, tickets raised via web widget, live chat and phone calls.; Sub-processor
- [Expertly](https://thirdpartyindex.com/vendors/expertly.md)
- [Extensis](https://thirdpartyindex.com/vendors/extensis.md)
- [EZO](https://thirdpartyindex.com/vendors/ezo.md): Help Desk
- [FareHarbor](https://thirdpartyindex.com/vendors/fareharbor.md): We may use Zendesk as a customer support platform to provide customer-initiated support.We may use Zendesk as a customer support platform to provide customer-in…
- [Fast Thinking](https://thirdpartyindex.com/vendors/fast-thinking.md): Customer support
- [Fastmail](https://thirdpartyindex.com/vendors/fastmail.md): Support services
- [Figma](https://thirdpartyindex.com/vendors/figma.md): Customer service and technical support
- [Figure](https://thirdpartyindex.com/vendors/figure.md)
- [Filestack](https://thirdpartyindex.com/vendors/filestack.md): ● Business contact information; ● Customer Support
- [Filevine](https://thirdpartyindex.com/vendors/filevine.md): Support services
- [Fireblocks](https://thirdpartyindex.com/vendors/fireblocks.md): We use Zendesk as part of our customer support and ticketing system.
- [FlowEQ](https://thirdpartyindex.com/vendors/floweq.md): Knowledge Base
- [Flywire](https://thirdpartyindex.com/vendors/flywire.md): Customer support software
- [Formative](https://thirdpartyindex.com/vendors/formative.md): Support Ticketing System
- [Forsta](https://thirdpartyindex.com/vendors/forsta.md): Technical Support Contact
- [Fountain](https://thirdpartyindex.com/vendors/fountain.md): Receive, manage and resolve customer support tickets
- [FreedomPay](https://thirdpartyindex.com/vendors/freedompay.md): Cloud-based customer support platform
- [Fullstory](https://thirdpartyindex.com/vendors/fullstory.md): Customer service platform that supports customer interactions e.g. via email
- [Fundraise Up](https://thirdpartyindex.com/vendors/fundraise-up.md): Help desk and support ticketing
- [GaggleAMP](https://thirdpartyindex.com/vendors/gaggleamp.md): Our customer success team uses this to log and track support requests
- [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software.md): Customer Service Software
- [Gallup](https://thirdpartyindex.com/vendors/gallup.md): Platform supporting Gallup client, customer support - non-European region; Platform supporting Gallup client, customer support -- European region
- [GAN Integrity](https://thirdpartyindex.com/vendors/gan-integrity.md): Customer support; Customer support portal
- [GitGuardian](https://thirdpartyindex.com/vendors/gitguardian.md): Customer Support Platform
- [GitHub](https://thirdpartyindex.com/vendors/github.md): Customer support ticketing system
- [GitLab](https://thirdpartyindex.com/vendors/gitlab.md): Support Services Portal
- [GiveCampus](https://thirdpartyindex.com/vendors/givecampus.md): Customer service tool
- [Glean](https://thirdpartyindex.com/vendors/glean.md): Customer Support Portal
- [GoCanvas](https://thirdpartyindex.com/vendors/gocanvas.md): Customer Support Management / Zendesk provides software-as-a-service products related to customer support, sales, and other customer communications.
- [GoCardless](https://thirdpartyindex.com/vendors/gocardless.md): Support
- [Greenhouse](https://thirdpartyindex.com/vendors/greenhouse.md): Customer support ticketing system
- [Haiilo](https://thirdpartyindex.com/vendors/haiilo.md): SaaS Servicedesk Ticket System; Zendesk Inc. functions as a subprocessor, providing a SaaS servicedesk and ticketing system.
- [Handshake](https://thirdpartyindex.com/vendors/joinhandshake-com.md): Help desk solution for support
- [Happeo](https://thirdpartyindex.com/vendors/happeo.md): Management of customer support tickets; \_\_Applicable Transfer Mechanism:\_\_ N/A
- [Harness.io](https://thirdpartyindex.com/vendors/harness-io.md): -- Customer Support and Engagement --  Customer Support
- [Harvest](https://thirdpartyindex.com/vendors/harvest.md): Customer Communications
- [Hasura](https://thirdpartyindex.com/vendors/hasura.md)
- [Heap](https://thirdpartyindex.com/vendors/heap.md): Provides a customer service platform
- [Hevo Data](https://thirdpartyindex.com/vendors/hevo-data.md): Customer Service
- [Hexnode](https://thirdpartyindex.com/vendors/hexnode.md): Zendesk Support, their customer service platform has made it easy to track, prioritize and solve customer support tickets. Customer queries in the form of Help …
- [Heymarket](https://thirdpartyindex.com/vendors/heymarket.md)
- [Hibob](https://thirdpartyindex.com/vendors/hibob.md)
- [Higher Logic](https://thirdpartyindex.com/vendors/higher-logic.md): Customer Support
- [Highwire](https://thirdpartyindex.com/vendors/highwire.md): Customer support platform
- [HireVue](https://thirdpartyindex.com/vendors/hirevue.md): Customer Support tool.
- [Horizon3.ai](https://thirdpartyindex.com/vendors/horizon3-ai.md): Customer Support Services; Provides customer support services via Customer Chat, Support Ticketing System, and Knowledge Base Platform
- [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md): Customer support and ticketing services
- [HowToo](https://thirdpartyindex.com/vendors/howtoo.md): Australia - customer support helpdesk
- [Hoxhunt](https://thirdpartyindex.com/vendors/hoxhunt.md): Customer support service provider
- [Hugging Face](https://thirdpartyindex.com/vendors/hugging-face.md): Support platform
- [Humanforce](https://thirdpartyindex.com/vendors/humanforce.md): - Processing Purpose: Customer Support and help desk system - Type of Data: Personal data is often shared to diagnose and troubleshoot software bugs. It can inc…
- [HYCU](https://thirdpartyindex.com/vendors/hycu.md): Customer support
- [HYPR](https://thirdpartyindex.com/vendors/hypr.md)
- [Iconik](https://thirdpartyindex.com/vendors/iconik.md): Zendesk is used to provide
- [Identitii](https://thirdpartyindex.com/vendors/identitii.md): Customer Service
- [Immersive Labs](https://thirdpartyindex.com/vendors/immersive-labs.md): Customer service
- [Imperva](https://thirdpartyindex.com/vendors/imperva.md): Customer support management services
- [Imply](https://thirdpartyindex.com/vendors/imply.md): Customer support requests
- [inFeedo AI](https://thirdpartyindex.com/vendors/infeedo-ai.md)
- [Influ2](https://thirdpartyindex.com/vendors/influ2.md): Customer Support Tool; Provision of a cloud-based customer support and service management platform used to receive, organize, track, manage and resolve customer…
- [InRule](https://thirdpartyindex.com/vendors/inrule.md): - Applicable Services: InRule Decision Platform. - Data Processing: Manage incoming support requests from customers.; Customer Support Ticket Management
- [insightsoftware](https://thirdpartyindex.com/vendors/insightsoftware.md): Customer support platform
- [Intapp](https://thirdpartyindex.com/vendors/intapp.md): Support Ticketing Platform
- [Integrate](https://thirdpartyindex.com/vendors/integrate.md): Support ticketing platform
- [Intralinks](https://thirdpartyindex.com/vendors/intralinks.md)
- [ipapi](https://thirdpartyindex.com/vendors/ipapi.md): Support team ticketing service
- [Jasper AI](https://thirdpartyindex.com/vendors/jasper-ai.md): Support
- [Jatheon](https://thirdpartyindex.com/vendors/jatheon.md): Customer support, ticketing, and helpdesk software
- [JDXpert](https://thirdpartyindex.com/vendors/jdxpert.md): Customer support / help desk ticketing
- [JobAdder](https://thirdpartyindex.com/vendors/jobadder.md): Customer support helpdesk
- [Juniper Square](https://thirdpartyindex.com/vendors/juniper-square.md)
- [JWX](https://thirdpartyindex.com/vendors/jwx.md): Customer support
- [Kahoot!](https://thirdpartyindex.com/vendors/kahoot.md): Customer support ticket system.
- [Kallidus](https://thirdpartyindex.com/vendors/kallidus.md): Customer support functions and knowledgebase
- [Keka](https://thirdpartyindex.com/vendors/keka-com.md): Customer support and ticketing platform used to manage support requests and customer communications.
- [Kentik](https://thirdpartyindex.com/vendors/kentik.md): - Product troubleshooting; Support ticketing
- [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo.md): Customer Success and Support Services
- [Klaxoon by Wrike](https://thirdpartyindex.com/vendors/klaxoon-by-wrike.md): Email communications and support ticketing system
- [Klevu](https://thirdpartyindex.com/vendors/klevu.md): Used for interacting with customers to deal with technical and non-technical issues.
- [Knorex](https://thirdpartyindex.com/vendors/knorex.md): Customer support platform
- [Knowde](https://thirdpartyindex.com/vendors/knowde.md): Customer Service Management
- [Kobalt.io](https://thirdpartyindex.com/vendors/kobalt-io.md): Customer support; ITSM system of record (tickets)
- [Kolide](https://thirdpartyindex.com/vendors/kolide.md): Customer communications for support requests
- [Komodo Health](https://thirdpartyindex.com/vendors/komodo-health.md): Cloud-based customer services and support technology and services
- [Krisp](https://thirdpartyindex.com/vendors/krisp.md): Support ticketing process; Zendesk is a customer service and engagement platform that helps businesses manage customer support interactions efficiently. It prov…
- [KrispCall](https://thirdpartyindex.com/vendors/krispcall.md)
- [Kudoboard](https://thirdpartyindex.com/vendors/kudoboard.md): for customer support \[Headquartered at 1019 Market Street San Francisco, CA 94103\]
- [Kudos®](https://thirdpartyindex.com/vendors/kudos.md): Help desk and customer service
- [Kyckr](https://thirdpartyindex.com/vendors/kyckr.md): Customer Service
- [Lakeside Software](https://thirdpartyindex.com/vendors/lakeside-software.md): Customer facing ticketing system for bug tracking.
- [Landbot](https://thirdpartyindex.com/vendors/landbot.md): Customer service quality management platform to assess and improve support quality, including evaluation of support conversations. \*Support conversation transcr…
- [Lattice](https://thirdpartyindex.com/vendors/lattice.md): Customer Support
- [LeadIQ](https://thirdpartyindex.com/vendors/leadiq.md): Customer Service
- [LearnUpon](https://thirdpartyindex.com/vendors/learnupon.md): Ticketing service for inbound application customer support
- [Level Access](https://thirdpartyindex.com/vendors/level-access.md): Customer service automation; Customer support ticketing system
- [LexisNexis](https://thirdpartyindex.com/vendors/lexisnexis.md)
- [LinkedIn](https://thirdpartyindex.com/vendors/linkedin.md): Customer support - hosted documentation
- [Linus Health](https://thirdpartyindex.com/vendors/linus-health.md): Customer support
- [Lob.com](https://thirdpartyindex.com/vendors/lob-com.md): Customer Support
- [Looker](https://thirdpartyindex.com/vendors/looker.md): Support ticket management and chat.; This subprocessor is inactive, and is included here only for historical purposes.
- [Loopio](https://thirdpartyindex.com/vendors/loopio.md): User support software
- [Lucid Software](https://thirdpartyindex.com/vendors/lucid-software.md): Customer support
- [LumApps](https://thirdpartyindex.com/vendors/lumapps.md): Zendesk provides a ticketing tool for the support services
- [Lumify Work](https://thirdpartyindex.com/vendors/lumify-work.md): Helpdesk and support
- [Lupl](https://thirdpartyindex.com/vendors/lupl.md): Support
- [MacStadium](https://thirdpartyindex.com/vendors/macstadium.md): Customer Service & Support Platform
- [Mailchimp](https://thirdpartyindex.com/vendors/mailchimp.md): To provide online chat and email support to our customers.
- [Maileroo](https://thirdpartyindex.com/vendors/maileroo.md): Customer support ticketing system and helpdesk software
- [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md): Customer support; platform
- [Malbek](https://thirdpartyindex.com/vendors/malbek.md): Customer Support; Ticketing Support.
- [Malwarebytes](https://thirdpartyindex.com/vendors/malwarebytes.md): Customer Support
- [Management Controls](https://thirdpartyindex.com/vendors/management-controls.md): Zendesk is a platform for managing customer support and IT service requests, helping teams track, resolve, and improve customer interactions efficiently
- [MangoApps](https://thirdpartyindex.com/vendors/mangoapps.md): Ticket Notifications (optional)
- [Mapbox](https://thirdpartyindex.com/vendors/mapbox.md): Service provider of customer support tools
- [Marketplacer](https://thirdpartyindex.com/vendors/marketplacer.md): Customer support.
- [Mattermost](https://thirdpartyindex.com/vendors/mattermost.md): Cloud-based Customer Support Services
- [Maxio](https://thirdpartyindex.com/vendors/maxio.md): Customer Support
- [Medallia](https://thirdpartyindex.com/vendors/medallia.md): Provides mobile SDK message routing and delivery services.
- [Mediafly](https://thirdpartyindex.com/vendors/mediafly.md): Customer Support & Documentation
- [memoQ](https://thirdpartyindex.com/vendors/memoq.md): Customer Service
- [Metadata](https://thirdpartyindex.com/vendors/metadata.md): Customer Support Platform
- [Miro](https://thirdpartyindex.com/vendors/miro.md): Customer Support Tickets
- [Mobile Testing | Kobiton](https://thirdpartyindex.com/vendors/mobile-testing-kobiton.md)
- [Modern Treasury](https://thirdpartyindex.com/vendors/modern-treasury.md)
- [Moogsoft](https://thirdpartyindex.com/vendors/moogsoft.md)
- [Moqups](https://thirdpartyindex.com/vendors/moqups.md): Customer Support
- [mParticle](https://thirdpartyindex.com/vendors/mparticle.md)
- [MSPbots](https://thirdpartyindex.com/vendors/mspbots.md): Ticketing Platform; To keep track of customer service and support requests.
- [NanoNets](https://thirdpartyindex.com/vendors/nanonets.md): Customer support services
- [Narvar](https://thirdpartyindex.com/vendors/narvar.md)
- [Neon One](https://thirdpartyindex.com/vendors/neon-one.md): Support Ticket Management
- [Neostella](https://thirdpartyindex.com/vendors/neostella.md): Customer support and ticketing
- [Netenrich](https://thirdpartyindex.com/vendors/netenrich.md): Zendesk product for documentation and customer support
- [NeuroFlow](https://thirdpartyindex.com/vendors/neuroflow.md): Zendesk is NeuroFlow’s ticketing system and knowledge base for client and end user support. Zendesk has access to the email addresses and email content of cli…
- [New Black](https://thirdpartyindex.com/vendors/new-black.md): Customer Service
- [Newsela](https://thirdpartyindex.com/vendors/newsela.md): Support Ticketing System
- [ngrok](https://thirdpartyindex.com/vendors/ngrok.md): Customer Support
- [Noom](https://thirdpartyindex.com/vendors/noom.md): Used for direct conversations with customers and agentic resolutions. Data elements: email address, phone number, message content, sponsor (if applicable), IP a…
- [nylas](https://thirdpartyindex.com/vendors/nylas.md): Customer Support
- [O.C. Tanner](https://thirdpartyindex.com/vendors/o-c-tanner.md): Customer experience technology services
- [oapps](https://thirdpartyindex.com/vendors/oapps.md)
- [OneRange](https://thirdpartyindex.com/vendors/onerange.md)
- [OpenMetal IaaS](https://thirdpartyindex.com/vendors/openmetal-iaas.md): Facilitate help requests
- [OpenRouter](https://thirdpartyindex.com/vendors/openrouter.md): Customer Support
- [OpenSesame](https://thirdpartyindex.com/vendors/opensesame.md): Support/Ticketing
- [OptiSigns](https://thirdpartyindex.com/vendors/optisigns.md): Issue Management
- [Optro](https://thirdpartyindex.com/vendors/optro.md): Customer support and ticketing platform
- [Ory](https://thirdpartyindex.com/vendors/ory.md): Customer support and ticketing (until 31.10.2026); Ticket Management for Customers (until 31.10.2026)
- [Otter Meeting Agent](https://thirdpartyindex.com/vendors/otter-meeting-agent.md): Cloud-based customer support services. Personal data may be contained in the customer support tickets.
- [OutSystems](https://thirdpartyindex.com/vendors/outsystems.md): Management of support tickets -Helpdesk software for customer support
- [OverOps](https://thirdpartyindex.com/vendors/overops.md): -- Customer Support and Engagement --  Customer Support
- [Oyster HR](https://thirdpartyindex.com/vendors/oyster-hr.md): Helpdesk Ticketing and People Partner Services Communications
- [Panintelligence](https://thirdpartyindex.com/vendors/panintelligence.md): Zendesk s used by Panintelligence's customers for logging and tracking of service requests and incidents.
- [ParcelPanel](https://thirdpartyindex.com/vendors/parcelpanel.md): Customer Communication & Marketing Platform
- [ParentSquare](https://thirdpartyindex.com/vendors/parentsquare.md): Customer data used to collect and respond to customer support inquiries.; Technical Support
- [Parsec](https://thirdpartyindex.com/vendors/parsec.md): Contacting customer support from the application
- [PartnerStack](https://thirdpartyindex.com/vendors/partnerstack.md): Support Service Desk
- [People Data Labs](https://thirdpartyindex.com/vendors/people-data-labs.md): HR/Ops ticketing system
- [Perk](https://thirdpartyindex.com/vendors/perk.md): Multi-channel customer support tool; Perk Travel | Perk Spend
- [Personify Health](https://thirdpartyindex.com/vendors/personify-health.md)
- [PhoneBurner](https://thirdpartyindex.com/vendors/phoneburner.md)
- [Picsart](https://thirdpartyindex.com/vendors/picsart.md): Customer service platform
- [PingCAP (US)](https://thirdpartyindex.com/vendors/pingcap-us.md): If you issue any support tickets to us and include your CSA Personal Data in the support tickets, your CSA Personal Data will be processed by Zendesk.
- [Planet](https://thirdpartyindex.com/vendors/planet.md)
- [PlanetScale](https://thirdpartyindex.com/vendors/planetscale.md): Cloud-based Customer Support
- [Planon](https://thirdpartyindex.com/vendors/planon.md): Support Services
- [Plivo](https://thirdpartyindex.com/vendors/plivo.md): Customer Support and Troubleshooting
- [Plotly](https://thirdpartyindex.com/vendors/plotly.md): Customer Support
- [Pluralsight](https://thirdpartyindex.com/vendors/pluralsight.md): Support Management Tool
- [Posit](https://thirdpartyindex.com/vendors/posit.md): Customer support
- [Prezi](https://thirdpartyindex.com/vendors/prezi.md): Customer Management
- [Proctorio](https://thirdpartyindex.com/vendors/proctorio.md): Helpdesk and support
- [Prodigy Education](https://thirdpartyindex.com/vendors/prodigy-education.md): Customer Service
- [Productlane](https://thirdpartyindex.com/vendors/productlane.md): Zendesk migration: tickets, users, and help center content read from the workspace's own Zendesk account
- [Proposify](https://thirdpartyindex.com/vendors/proposify.md): Customer Support Portal
- [Pushwoosh](https://thirdpartyindex.com/vendors/pushwoosh.md)
- [QorusDocs](https://thirdpartyindex.com/vendors/qorusdocs.md)
- [Quartzy](https://thirdpartyindex.com/vendors/quartzy.md)
- [Quickwork](https://thirdpartyindex.com/vendors/quickwork.md): For capturing all Support queries
- [Quo](https://thirdpartyindex.com/vendors/quo.md): Customer Support Management platform; Customer support
- [Qwil Messenger](https://thirdpartyindex.com/vendors/qwil-messenger.md): Provide services in relation with the processing of customer support data
- [RadiusXR](https://thirdpartyindex.com/vendors/radiusxr.md): Helpdesk Software
- [Ramp](https://thirdpartyindex.com/vendors/ramp.md): Help desk ticketing system
- [Read AI](https://thirdpartyindex.com/vendors/read-ai.md): Customer Support; Email addresses; Crash reporting
- [Recurly](https://thirdpartyindex.com/vendors/recurly.md): Customer Service Portal
- [Reddit](https://thirdpartyindex.com/vendors/reddit.md): Business support, CRM data
- [Redis](https://thirdpartyindex.com/vendors/redis.md): Cloud and basic support services provider (such as ticketing)
- [Redpanda](https://thirdpartyindex.com/vendors/redpanda.md): Customer Technical Support
- [Redwood Software](https://thirdpartyindex.com/vendors/redwood-software.md): Service support
- [Relay Commerce](https://thirdpartyindex.com/vendors/relay-commerce.md)
- [remove.bg](https://thirdpartyindex.com/vendors/remove-bg.md): Customer Support
- [replit](https://thirdpartyindex.com/vendors/replit.md)
- [Repsly](https://thirdpartyindex.com/vendors/repsly.md): Customer Service CRM
- [Respondus](https://thirdpartyindex.com/vendors/respondus.md): Customer Support
- [revenue.io](https://thirdpartyindex.com/vendors/revenue-io.md): Customer support ticketing and helpdesk services
- [Revizto](https://thirdpartyindex.com/vendors/revizto.md): Customer support; Data Type: Emails, names
- [Rokt](https://thirdpartyindex.com/vendors/rokt.md)
- [Runa](https://thirdpartyindex.com/vendors/runa-io.md): Customer support platform
- [SambaNova](https://thirdpartyindex.com/vendors/sambanova.md): Customer Service
- [Sardine](https://thirdpartyindex.com/vendors/sardine-ai.md): Customer support
- [Scale AI](https://thirdpartyindex.com/vendors/scale-ai.md): Customer Success Tools
- [Scaleflex](https://thirdpartyindex.com/vendors/scaleflex.md): Scaleflex partners with Zendesk to efficiently manage and streamline its customer support operations.; Support Ticketing System provider
- [Scalyr](https://thirdpartyindex.com/vendors/scalyr.md): Platform and services for support ticket management
- [SciSure](https://thirdpartyindex.com/vendors/scisure.md): Customer support
- [Scoro](https://thirdpartyindex.com/vendors/scoro.md): Processing client support requests
- [Screencastify](https://thirdpartyindex.com/vendors/screencastify.md): Customer Support; Customer support ticket management
- [SearchStax](https://thirdpartyindex.com/vendors/searchstax.md): Customer Account Administration and Support
- [SecurityScorecard](https://thirdpartyindex.com/vendors/securityscorecard.md): Customer service and technical support
- [Sendoso](https://thirdpartyindex.com/vendors/sendoso.md): Customer Ticketing System
- [SendSafely](https://thirdpartyindex.com/vendors/sendsafely.md): Customer Support & Ticketing; Customer Relationship Management Platform (CRM)
- [SentinelOne](https://thirdpartyindex.com/vendors/sentinelone.md): Platform and services for support ticket management
- [Seventh Sense](https://thirdpartyindex.com/vendors/seventh-sense.md): Customer support ticketing
- [SheerID](https://thirdpartyindex.com/vendors/sheerid.md): Cloud-based customer support/ticketing application services
- [ShipStation Global](https://thirdpartyindex.com/vendors/shipstation-global.md): Customer Support Services
- [Shortcut](https://thirdpartyindex.com/vendors/shortcut.md): Customer Support
- [SightCall](https://thirdpartyindex.com/vendors/sightcall.md): Support Ticketing System
- [Sigma](https://thirdpartyindex.com/vendors/sigma.md): Support Request Ticketing
- [Simpli.fi](https://thirdpartyindex.com/vendors/simpli-fi.md)
- [Sinch](https://thirdpartyindex.com/vendors/sinch.md): Customer support; platform
- [SingleStore](https://thirdpartyindex.com/vendors/singlestore.md): Customer support portal; SingleStore offers a customer support portal for customer issue tracking
- [Sitoo](https://thirdpartyindex.com/vendors/sitoo.md): Customer Support; Zendesk provided a SaaS support matter management software used by Sitoo replaced by Salesforce. Zendesk contains historical data customer sup…
- [Skillable](https://thirdpartyindex.com/vendors/skillable.md): Customer Service; End user PII
- [Skio](https://thirdpartyindex.com/vendors/skio.md): Customer service and support
- [Skyflow](https://thirdpartyindex.com/vendors/skyflow.md)
- [SmartRecruiters](https://thirdpartyindex.com/vendors/smartrecruiters.md): Used to power the sending and receiving of messages from the SmartPal platform to users and applicants.
- [SMTP2GO](https://thirdpartyindex.com/vendors/smtp2go.md): Customer Support
- [SolarWinds](https://thirdpartyindex.com/vendors/solarwinds.md): Customer Support
- [Solo.io](https://thirdpartyindex.com/vendors/solo-io.md): Customer support; Zendesk is a cloud helpdesk software provider. It is compliant with SOC 2/3, ISO 27001. Solo uses Zendesk to accept customer support tickets, …
- [SOPHOS](https://thirdpartyindex.com/vendors/sophos.md): Technical support helpdesk
- [SOVRA](https://thirdpartyindex.com/vendors/sovra.md)
- [Spark Hire](https://thirdpartyindex.com/vendors/spark-hire.md)
- [Speechmatics](https://thirdpartyindex.com/vendors/speechmatics.md): Ticket management solution
- [Spekit](https://thirdpartyindex.com/vendors/spekit.md): Customer support ticketing
- [Splashtop](https://thirdpartyindex.com/vendors/splashtop.md)
- [Split.io](https://thirdpartyindex.com/vendors/split-io.md): -- Customer Support and Engagement --  Customer Support
- [SquaredUp](https://thirdpartyindex.com/vendors/squaredup.md): Support
- [StackGen](https://thirdpartyindex.com/vendors/stackgen.md): Customer support ticketing, and help desk
- [Staffbase](https://thirdpartyindex.com/vendors/staffbase.md): This subprocessor is applicable to: Employee App & Front Door Intranet, New SB Email, and Email Classic. Zendesk provides a platform to manage customer support …
- [StarRez](https://thirdpartyindex.com/vendors/starrez.md): Customer service and engagement platform for support operations.; Customer support platform
- [Statuspage](https://thirdpartyindex.com/vendors/statuspage.md): Customer service and technical support
- [Stellar Cyber](https://thirdpartyindex.com/vendors/stellar-cyber.md)
- [Storyblok](https://thirdpartyindex.com/vendors/storyblok.md)
- [Stova](https://thirdpartyindex.com/vendors/stova.md): Client Support Tickets
- [StreamShark](https://thirdpartyindex.com/vendors/streamshark.md): Customer support
- [StreamYard](https://thirdpartyindex.com/vendors/streamyard.md): Customer Support
- [Striim](https://thirdpartyindex.com/vendors/striim.md): Zendesk provides help desk support software that enables Striim to provide support services to Striim customers.
- [Subscribe Pro](https://thirdpartyindex.com/vendors/subscribe-pro.md): Support Ticket System
- [Superblocks](https://thirdpartyindex.com/vendors/superblocks.md): Customer Support
- [Swivl](https://thirdpartyindex.com/vendors/swivl.md): Customer Support
- [Synadia](https://thirdpartyindex.com/vendors/synadia.md): Customer Support Portal
- [Syniti](https://thirdpartyindex.com/vendors/syniti.md): Customer Support Platform
- [TalentLMS](https://thirdpartyindex.com/vendors/talentlms.md): Support
- [Talogy](https://thirdpartyindex.com/vendors/talogy.md): Ticket tracking system; Ticketing tracking system
- [Teleport](https://thirdpartyindex.com/vendors/teleport.md): Customer Support
- [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md): Management of customer support tickets and communications; personal data processed could include names, email addresses, phone numbers, and content of support c…
- [Templafy](https://thirdpartyindex.com/vendors/templafy.md): Customer support platform
- [Termius](https://thirdpartyindex.com/vendors/termius.md): Cloud service for support tickets and help center. Available on support.termius.com
- [Termly](https://thirdpartyindex.com/vendors/termly.md): Customer support platform
- [Thinkific](https://thirdpartyindex.com/vendors/thinkific.md): Used by technical support and the customer success team to manage tickets concerning product support, billing, and other related issues
- [ThinkLP](https://thirdpartyindex.com/vendors/thinklp.md): Client support management
- [Thought Industries](https://thirdpartyindex.com/vendors/thought-industries.md): Customer Support, Ticketing, Engagement Software
- [ThoughtExchange](https://thirdpartyindex.com/vendors/thoughtexchange.md): Customer Support
- [Threekit](https://thirdpartyindex.com/vendors/threekit.md): Support and ticket management platform
- [ThriveSparrow](https://thirdpartyindex.com/vendors/thrivesparrow.md): CRM; Internal cloud based customer support tool which is used to keep our customer contact details and communications up to date as part of the provision of our…
- [TiDB](https://thirdpartyindex.com/vendors/tidb.md): If you issue any support tickets to us and include your CSA Personal Data in the support tickets, your CSA Personal Data will be processed by Zendesk.
- [Tines](https://thirdpartyindex.com/vendors/tines.md): Customer support and ticketing
- [Todoist](https://thirdpartyindex.com/vendors/todoist.md): Customer Support; Data elements: User profile identifiers, support communications
- [Torq Technologies](https://thirdpartyindex.com/vendors/torq-technologies.md): Customer support ticketing
- [Totango](https://thirdpartyindex.com/vendors/totango.md): Cloud-based Customer Support Services
- [TradeCentric](https://thirdpartyindex.com/vendors/tradecentric.md)
- [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai.md): Customer support - Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer
- [True Anthem](https://thirdpartyindex.com/vendors/true-anthem.md): Provide services in relation with the processing of customer support for Service
- [Tulip](https://thirdpartyindex.com/vendors/tulip.md): Support ticketing
- [TUNE](https://thirdpartyindex.com/vendors/tune.md): Customer Service
- [Tungsten Automation](https://thirdpartyindex.com/vendors/tungsten-automation.md): Customer Support; Tungsten Service(s): Printix
- [Twingate](https://thirdpartyindex.com/vendors/twingate.md): Customer communications system
- [Typeform](https://thirdpartyindex.com/vendors/typeform.md): (Optional processing)\ Response Data\ Customer Data; Customer Support
- [Uberflip](https://thirdpartyindex.com/vendors/uberflip.md): Customer support Management system. Used for managing service issues reported by customers.
- [Udemy](https://thirdpartyindex.com/vendors/udemy.md): User support ticketing and live chat system
- [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Manage customer support tickets
- [Unbabel](https://thirdpartyindex.com/vendors/unbabel.md): Integration manager
- [Unbounce](https://thirdpartyindex.com/vendors/unbounce.md)
- [Unleash](https://thirdpartyindex.com/vendors/unleash.md): Customer requests and contact data for Support purpose.
- [Uptime.com](https://thirdpartyindex.com/vendors/uptime-com.md): Customer support platform
- [User Interviews](https://thirdpartyindex.com/vendors/user-interviews.md): Provides email and chat support to Researchers and Participants
- [Usercentrics](https://thirdpartyindex.com/vendors/usercentrics.md)
- [UserVoice](https://thirdpartyindex.com/vendors/uservoice.md)
- [Vade](https://thirdpartyindex.com/vendors/vade.md): ticketing support
- [Veeva Systems](https://thirdpartyindex.com/vendors/veeva-systems.md): Customer support system and management of customer support cases
- [vFairs](https://thirdpartyindex.com/vendors/vfairs.md): Helpdesk System
- [Vimeo](https://thirdpartyindex.com/vendors/vimeo.md): Customer support ticketing
- [Virtru](https://thirdpartyindex.com/vendors/virtru.md): Customer support
- [Virtuozzo](https://thirdpartyindex.com/vendors/virtuozzo.md): Ticket processing system
- [VisibleThread](https://thirdpartyindex.com/vendors/visiblethread.md)
- [VTEX](https://thirdpartyindex.com/vendors/vtex.md): Customer Support Ticketing
- [Wayground](https://thirdpartyindex.com/vendors/wayground.md)
- [WebEngage](https://thirdpartyindex.com/vendors/webengage.md)
- [Webflow](https://thirdpartyindex.com/vendors/webflow.md): Customer service platform
- [Wellspring](https://thirdpartyindex.com/vendors/wellspring.md): Ticketing and support
- [WeTransfer](https://thirdpartyindex.com/vendors/wetransfer.md): Customer Support
- [Whatfix](https://thirdpartyindex.com/vendors/whatfix.md): Customer Service
- [Whistic](https://thirdpartyindex.com/vendors/whistic.md): Customer Support
- [Whova](https://thirdpartyindex.com/vendors/whova.md): Customer support ticket system
- [Withings](https://thirdpartyindex.com/vendors/withings.md): Provides a more efficient customer relationship management
- [wiz.io](https://thirdpartyindex.com/vendors/wiz-io.md)
- [Woopra](https://thirdpartyindex.com/vendors/woopra.md): Customer service platform that builds software focusing on organization and customer relationships
- [Workable](https://thirdpartyindex.com/vendors/workable.md): Customer support communications.
- [Workleap](https://thirdpartyindex.com/vendors/workleap.md): All Products; Customer support platform
- [WorkOS](https://thirdpartyindex.com/vendors/workos.md): Customer Support Tool; Support and account management
- [WorkSpan](https://thirdpartyindex.com/vendors/workspan.md): Cloud-based Customer Support Services
- [Workspot](https://thirdpartyindex.com/vendors/workspot.md): Manages support tickets
- [WP Engine](https://thirdpartyindex.com/vendors/wp-engine.md): Customer support management and communication
- [Wrangle](https://thirdpartyindex.com/vendors/wrangle.md)
- [Wrike](https://thirdpartyindex.com/vendors/wrike.md): Email communications and support ticketing system
- [xAI](https://thirdpartyindex.com/vendors/spacexai.md): Services and support
- [Yugabyte](https://thirdpartyindex.com/vendors/yugabyte.md): Used to receive and track customer support
- [Zapier](https://thirdpartyindex.com/vendors/zapier.md): Technical support ticket management
- [Zearn](https://thirdpartyindex.com/vendors/zearn.md): Provides Zearn’s customer support tool and help desk function.
- [ZeroBounce](https://thirdpartyindex.com/vendors/zerobounce.md): Customer service ticketing and communication; also used in the limited instance where a customer submits a request for support using our chat function/form.
- [ZeroFOX](https://thirdpartyindex.com/vendors/zerofox.md): Customer Support
- [Ziflow](https://thirdpartyindex.com/vendors/ziflow.md): Customer support; \[Download PDF\](
- [Zilliz](https://thirdpartyindex.com/vendors/zilliz.md): User support services for troubleshooting product issues
- [Zip](https://thirdpartyindex.com/vendors/zip.md): Zip shall utilize Zendesk as its support ticketing system. Data provided by customers may be processed by Zendesk.
- [Zuora](https://thirdpartyindex.com/vendors/zuora.md): Zendesk operates a cloud-based customer support/ticketing services platform that Zuora and Zephr use as an online helpdesk ticketing service when providing supp…
- [Zylo](https://thirdpartyindex.com/vendors/zylo.md): (Optional) Customer Support & Platform Knowledge Base

## Incidents reported by Zendesk's subprocessors

Incidents reported in the last 30 days on their own status pages by 16 vendors Zendesk lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3.1 Pro (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Degraded performance for Grafana Cloud Metrics in prod-us-central-7 (major)
- 2026-11-11: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Elevated query errors for Grafana Cloud Metrics in prod-us-east-3 (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Zendesk lists as a subprocessor, reported Model APIs are down for all models (critical)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Scribe v3 Live outage (major)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Cloud Logs writes - Elevated latency and error rates in prod-eu-central-0 (no impact stated)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Mimir query unexpected response with status code 500 (minor)
- 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Zendesk lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-08: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash US (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-06: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Synthetic Monitoring — Jakarta Public Probe Degradation (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Zendesk lists as a subprocessor, reported Elevated errors for Kimi-K3 on Model APIs. \*\*Dedicated Inference is not affected\*\* (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Zendesk lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Zendesk lists as a subprocessor, reported API requests failing/timing out (no impact stated)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Intermittent Sign in issue (no impact stated)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-04: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported GitHub returning 403 for all Git Sync repositories (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported October usage report visualization issue (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Increased query latency for Logs in GCP US Central (prod-us-central-0) (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Elevated Request Errors for Grafana Across Multiple Regions (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Grafana Cloud: k6 timeouts (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1) (minor)
- 2026-11-02: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes (no impact stated)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-02: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported IRM Unable to Voice Call Brazil Numbers (major)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service degradation (no impact stated)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon#status), which Zendesk lists as a subprocessor, reported Degraded Performance - Cloudflare Endpoint Latency (minor)
- 2026-10-29: [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon#status), which Zendesk lists as a subprocessor, reported Paragon Dashboard Errors (major)
- 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Zendesk lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Zendesk lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Zendesk lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Frontend Observability Outage in prod-eu-west-2 (critical)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Degraded Cloud Integrations (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Zendesk lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported ingestion errors in mimir-prod-66 (no impact stated)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon#status), which Zendesk lists as a subprocessor, reported US Cloud: Degraded Service (Cloudflare Incident) - Recurrence (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon#status), which Zendesk lists as a subprocessor, reported US Cloud: Degraded Service (Cloudflare Incident) (major)
- 2026-10-23: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Zendesk lists as a subprocessor, reported Elevated latency for instant voice cloning (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Some Grafana Instances Experiencing Issues Coming Online after Restart (minor)
- 2026-10-23: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany (major)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Zendesk lists as a subprocessor, reported Elevated errors for US-only GLM 5.3 Flash on Model APIs (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Zendesk lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Zendesk lists as a subprocessor, reported Elevated 5xx Errors (major)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Zendesk lists as a subprocessor, reported Managed Agents with OpenAI LLMs may see degraded performance (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Zendesk lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Claude MCP connection not working (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Marketing website (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Request failures with the V3 model (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Instant Voice Clone creation failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Website Slowness and API Request Latency (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Payment Issues (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Some TTS requests seeing increased latency (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Increased API error rate (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Elevated error rates querying voices (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Transfer to Human not working correctly (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Increased error rate for Forced Alignment (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major)
- 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2) (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-21: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3 (no impact stated)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Zendesk lists as a subprocessor, reported Elevated errors on DeepSeek V4 Flash on Model APIs (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-21: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Zendesk lists as a subprocessor, reported Elevated errors for image requests on multiple Model APIs (minor)
- 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported DB issues in prod-sa-east-1 (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-20: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Zendesk lists as a subprocessor, reported DeepSeek V4.1 Flash Fast Outage on Model APIs (major)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Some GCK6 App Project Pages are Failing to Load (major)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Zendesk lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported IRM outage in the region prod-gb-south-0 and prod-eu-west-0 (no impact stated)
- 2026-10-20: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Grafana Cloud unavailibity in the prod-gb-south-0 region (minor)
- 2026-10-20: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Zendesk lists as a subprocessor, reported Google Cloud VPN incident affecting services (minor)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-20: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Zendesk lists as a subprocessor, reported Elevated errors on Model APIs (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Elevated latency on some serverless models (no impact stated)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Metrics: Evelvated Read and Ruler Errors. (major)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-18: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Zendesk lists as a subprocessor, reported Unable to spin up nodes in vultr-ewr (no impact stated)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Metric reads and rule evaluations are degraded in mimir-prod-66 (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-16: [Aiven](https://thirdpartyindex.com/vendors/aiven#status), which Zendesk lists as a subprocessor, reported Issues starting new service nodes (no impact stated)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-15: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Zendesk lists as a subprocessor, reported Playground unavailable (critical)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Tempo Write Failures in prod-us-central-0 (major)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Tempo: High Latency in prod-eu-west-2 (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported CSP outage affecting multiple serverless models (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Zendesk lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Authentication errors in prod-us-west-0 (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Zendesk lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Errors when querying Prometheus datasource (minor)
- 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Zendesk lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Zendesk lists as a subprocessor, reported INC20000277 (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [Grafana](https://thirdpartyindex.com/vendors/grafana#status), which Zendesk lists as a subprocessor, reported Phone call notifications to numbers in Russia and Kazakhstan are blocked (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Zendesk lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Zendesk lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)
- 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Zendesk lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Zendesk lists as a subprocessor, reported Instant Voice Clone creation failures (minor)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-10-16: Changed registry listing: fedramp:FR1821856903 ([evidence](https://thirdpartyindex.com/evidence/110560))
- 2026-10-07: Changed registry listing: fedramp:FR1821856903 ([evidence](https://thirdpartyindex.com/evidence/61906))
- 2026-10-01: Changed registry listing: fedramp:FR1821856903 ([evidence](https://thirdpartyindex.com/evidence/30708))

Feed: https://thirdpartyindex.com/vendors/zendesk/changes.atom

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/zendesk

## Security contact

From its security.txt (https://www.zendesk.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/59)):

- Contact: https://www.zendesk.com/company/policies-and-guidelines/responsible-disclosure-policy/
- Contact: https://bugcrowd.com/engagements/zendesk
- Contact: mailto:security@zendesk.com
- Disclosure policy: https://www.zendesk.com/company/policies-and-guidelines/responsible-disclosure-policy/
- Encryption key: https://www.zendesk.com/.well-known/zendesk-psirt-public.asc
- Security jobs: https://www.zendesk.com/company/careers/
- Languages: en
- Valid until 2027-04-16
- Signed

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api