# Zenlayer

Zenlayer declares [1 subprocessor](https://thirdpartyindex.com/vendors/zenlayer#subprocessors) in [its subprocessor list](https://docs.console.zenlayer.com/zenlayer-legal/specific-product-terms/ai-gateway-data-processing-addendum#subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/254755)). It is [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-11-07. [3 tracked vendors](https://thirdpartyindex.com/vendors/zenlayer#used-by) name Zenlayer as a subprocessor, including [Telnyx](https://thirdpartyindex.com/vendors/telnyx), [Rackspace](https://thirdpartyindex.com/vendors/rackspace) and [Fly.io](https://thirdpartyindex.com/vendors/fly-io).

Zenlayer (zenlayer.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/zenlayer
- Documents last verified: 2026-11-11
- Transparency rating: 70/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 1 tracked vendors directly, 22 within two hops, 189 within three; 3 tracked vendors rely on it directly, 69 within two hops, 618 within three
- Cite as: Zenlayer, Third Party Index, https://thirdpartyindex.com/vendors/zenlayer (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://docs.console.zenlayer.com/zenlayer-legal/specific-product-terms/ai-gateway-data-processing-addendum#subprocessors | 2026-11-11 | 2026-11-11 |
| Privacy policy | https://www.zenlayer.com/privacy-policy/ | 2026-11-11 | 2026-11-05 |
| Terms | https://www.zenlayer.com/terms-of-use/ | 2026-11-11 | 2026-11-05 |
| security.txt | https://www.zenlayer.com/.well-known/security.txt | 2026-11-11 | 2026-11-05 |
| Status page | https://status.console.zenlayer.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (1)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payments | United States | 2026-11-07 |

Read from ([evidence](https://thirdpartyindex.com/evidence/231759)). CSV: https://thirdpartyindex.com/vendors/zenlayer/subprocessors.csv

## Web Technologies

Zenlayer's homepage made 305 requests to 28 domains, 8 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

8 third parties by category: Analytics 2 (LinkedIn, Cloudflare); Advertising 1 (Google Cloud); Marketing automation 1 (HubSpot); Cookie compliance 1 (OneTrust); CDN 1 (jsDelivr); CMS 1 (reviewed: WordPress.org); Maps 1 (reviewed: Mapbox). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (8)

- HubSpot: 42 requests to hsappstatic.net, hubspot.com, hsforms.com, hs-sites-na2.com, hs-scripts.com, hs-analytics.net, hs-banner.com, hsadspixel.net, hsforms.net, hubapi.com, hubspotusercontent-na1.net, usemessages.com; HubSpot
- Google Cloud: 24 requests to google.com, googletagmanager.com, doubleclick.net, fonts.googleapis.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust
- jsDelivr: 5 requests to jsdelivr.net; Semantic UI, jsDelivr
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Mapbox: 3 requests to mapbox.com
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- WordPress.org: 1 request to w.org

### Unknown (1)

Domains not identified yet: hubspot-no-cache-na2-prod.s3.amazonaws.com

### First party (1)

- Zenlayer: 214 requests to zenlayer.com, zenlayer.io; Chosen 2.5.16, Cloudflare, Elementor, ElementsKit, Google Font API, HSTS, HTTP/3, Hello Elementor 3.1.1, HubSpot Chat, Magnific Popup, Max Mega Menu, MySQL, Open Graph, PHP, PostHog, Priority Hints, RSS, Swiper, Twitter Emoji (Twemoji), WordPress 7.1.4, Yoast SEO 28.3, core-js 3.46.0, imagesLoaded 5.0.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2

7 tracked companies loaded by the homepage are not in Zenlayer's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (3)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Fly.io](https://thirdpartyindex.com/vendors/fly-io.md): Hosting provider
- [Rackspace](https://thirdpartyindex.com/vendors/rackspace.md): Data Center Infrastructure – Managed Hosting
- [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md): Infrastructure supporting Edge Compute messaging, proxy services and actor-state databases. Processes customer data transmitted or stored by the hosted workload…

## Incidents reported by Zenlayer's subprocessors

Incidents reported in the last 30 days on their own status pages by 1 vendor Zenlayer lists as a subprocessor. A subprocessor list names a company, not the service an incident touched.

- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Zenlayer lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/zenlayer

## Security contact

From its security.txt (https://www.zenlayer.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/220996)):

- Contact: mailto:security@zenlayer.com
- Disclosure policy: https://cloud.zenlayer.com/contact-us/report-vulnerability
- Languages: en, zh
- Valid until 2030-01-01

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
